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TOURISM TASMANIA
revised marketing strategies
developed by Spiral Marketing
Image Source: (Organ Historical Trust Association, 2011).
PROBLEMS & ISSUES
APPARENT WITH CURRENT
MARKETING STRATEGY
- Target market
- A focus on interstate markets
- Targeting affluent couples (young and older)
- Geographical Problems
- Lack of exposure to overseas markets (Tourism Australia’s The
Best Jobs in the World campaign).
- Local Tasmania is not targeted regularly (Tassie Comeback Tour
was a result of the Dunally bushfire).
- Demographic
- Intrastate (local families and groups of friends travel elsewhere
– such as during school holiday periods and seasonal holiday
periods).
- International (cultured and arts markets not targeted – underuse
of MONA and TMAG).
- Frequency
- Tassie Comeback Tour was the first of its kind (a disaster should not
be the only trigger for local tourism marketing).
- International markets rarely targeted (simply rely on exposure of
MONA and events such as the Sydney to Hobart Yacht Race).
- Strong, singular theme
- Strong focus on nature/adventure (and has been so for many years)
- Save a Mainlander Campaign of 2012 was the latest example of this
too regular theme.
- Communication Tools
- Discover Tasmania website (outdated)
- Lack of competitions creating interest in the state on all levels
- Use of social media lacking (especially interstate and
international)
PROPOSED
INTRASTATEMARKETING
STRATEGY
Overview
• Aim to keep locals holidaying in Tasmania
– Circulate money within local economy
• Focus on major holiday periods (when
Tasmanians often plan holidays)
– Christmas, Easter, Long Weekends, School Holidays
• Target people who plan major holidays via
seasonal material
• Target people who can be enticed with
campaigns to spend the weekend away
Seasonal Campaigns
• Distinct themes for each season/s
– Tourism activities vary during seasons
– Use of four seasons (Winter, Spring, Summer,
Autumn) or two distinct ‘seasons’ (Warm - Oct-Mar,
Cold - Apr-Sep).
• Provide additional communications and
resources tailored for specific periods within
each season
– School Holidays, Easter, Long Weekends
-Tourism Tasmania utilised these methods well
with ‘Tassie Comeback Tour’
- TV advertisement
- Newspaper lift out
- Social Media (Facebook page)
- Website
- Further tools to increase exposure to target
- Competitions via radio, print and social media
- Seasonal tourism guides
- Use patriotic Tasmanians to portray the message
COMMUNICATION TOOLS
FOR USE INTRASTATE
PROPOSED
INTERNATIONALMARKETING
STRATEGY
• Utilize the knowledge base and resources of
Tourism Australia through consistent and close
collaboration.
• Draw on Tasmania’s cultural and artistic qualities
by using this as a focus for the creative strategy.
Particularly in reference to MONA and TMAG.
COMMUNICATION TOOLS
FOR USE INTERNATIONALLY
• Television (focus on pay television, as well as
digital advertisements).
• Print advertisements in art and/or travel journals
and magazines (ie. Wallpaper, Travel & Leisure).
• Social media, with a focus on Twitter and
Instagram (use of hash tagging).
1 2
34
REFERENCES
• Organ Historical Trust Association 2011, image, viewed 14
April 2013, http://www.ohta.org.au/confs/Tas11/images/map-
of-tasmania.gif.
1 & 2 – Discover Tasmania 2011, photograph, viewed 15 April
2013,
http://www.discovertasmania.com/au/product_page?a=87867.
3 – Shane Garton 2013, photograph, viewed 15 April 2013,
http://www.shanegarton.com/xo/mona-museum-of-old-and-
new-art/mona-and-tmag-go-to-paris/
4 – The Mercury 2011, image, viewed 15 April 2013,
http://www.themercury.com.au/article/2011/11/19/278201_tas
mania-news.html

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Assessment Item 2 - Tourism Tasmania (Spiral Marketing)

  • 1. TOURISM TASMANIA revised marketing strategies developed by Spiral Marketing Image Source: (Organ Historical Trust Association, 2011).
  • 2. PROBLEMS & ISSUES APPARENT WITH CURRENT MARKETING STRATEGY - Target market - A focus on interstate markets - Targeting affluent couples (young and older) - Geographical Problems - Lack of exposure to overseas markets (Tourism Australia’s The Best Jobs in the World campaign). - Local Tasmania is not targeted regularly (Tassie Comeback Tour was a result of the Dunally bushfire). - Demographic - Intrastate (local families and groups of friends travel elsewhere – such as during school holiday periods and seasonal holiday periods). - International (cultured and arts markets not targeted – underuse of MONA and TMAG).
  • 3. - Frequency - Tassie Comeback Tour was the first of its kind (a disaster should not be the only trigger for local tourism marketing). - International markets rarely targeted (simply rely on exposure of MONA and events such as the Sydney to Hobart Yacht Race). - Strong, singular theme - Strong focus on nature/adventure (and has been so for many years) - Save a Mainlander Campaign of 2012 was the latest example of this too regular theme. - Communication Tools - Discover Tasmania website (outdated) - Lack of competitions creating interest in the state on all levels - Use of social media lacking (especially interstate and international)
  • 4. PROPOSED INTRASTATEMARKETING STRATEGY Overview • Aim to keep locals holidaying in Tasmania – Circulate money within local economy • Focus on major holiday periods (when Tasmanians often plan holidays) – Christmas, Easter, Long Weekends, School Holidays • Target people who plan major holidays via seasonal material • Target people who can be enticed with campaigns to spend the weekend away
  • 5. Seasonal Campaigns • Distinct themes for each season/s – Tourism activities vary during seasons – Use of four seasons (Winter, Spring, Summer, Autumn) or two distinct ‘seasons’ (Warm - Oct-Mar, Cold - Apr-Sep). • Provide additional communications and resources tailored for specific periods within each season – School Holidays, Easter, Long Weekends
  • 6. -Tourism Tasmania utilised these methods well with ‘Tassie Comeback Tour’ - TV advertisement - Newspaper lift out - Social Media (Facebook page) - Website - Further tools to increase exposure to target - Competitions via radio, print and social media - Seasonal tourism guides - Use patriotic Tasmanians to portray the message COMMUNICATION TOOLS FOR USE INTRASTATE
  • 7. PROPOSED INTERNATIONALMARKETING STRATEGY • Utilize the knowledge base and resources of Tourism Australia through consistent and close collaboration. • Draw on Tasmania’s cultural and artistic qualities by using this as a focus for the creative strategy. Particularly in reference to MONA and TMAG.
  • 8. COMMUNICATION TOOLS FOR USE INTERNATIONALLY • Television (focus on pay television, as well as digital advertisements). • Print advertisements in art and/or travel journals and magazines (ie. Wallpaper, Travel & Leisure). • Social media, with a focus on Twitter and Instagram (use of hash tagging).
  • 10. REFERENCES • Organ Historical Trust Association 2011, image, viewed 14 April 2013, http://www.ohta.org.au/confs/Tas11/images/map- of-tasmania.gif. 1 & 2 – Discover Tasmania 2011, photograph, viewed 15 April 2013, http://www.discovertasmania.com/au/product_page?a=87867. 3 – Shane Garton 2013, photograph, viewed 15 April 2013, http://www.shanegarton.com/xo/mona-museum-of-old-and- new-art/mona-and-tmag-go-to-paris/ 4 – The Mercury 2011, image, viewed 15 April 2013, http://www.themercury.com.au/article/2011/11/19/278201_tas mania-news.html