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Business Model
Innovation

Emmanuel Junio
M110059
Topics
I. Business Model (BM)
II. Business Model Innovation (BMI)
Business Model
Business Model describes the rationale
of how an organization creates, delivers,
and captures value (economic, social,
cultural, or other forms of value).
A set of interconnected activities and
processes designed to deliver a
proposition to the customers.

Note: The process of business model
construction is part of business strategy.
BM Canvas
Used to describe,
challenge, design, and
invent business models
more systematically
The BM canvas – a blank space

HOW?

WHAT?

HOW MUCH?

WHO?
9 Building Blocks of the BM
Internal

External
Client
segments

Key activities

Partner
network
Key
resources

Cost structure

Design

Value
proposition

Client
relationships
Distribution
channels

Revenue streams

Insight
BM Block - Who?
Client
segments
Value
proposition

Client
relationships
Distribution
channels

Revenue streams
BM Block – How?
Key activities

Partner
network
Key
resources

Cost structure

Value
proposition
Business Model Framework
Client
segments

Key activities

Partner
network
Key
resources

Cost structure

Value
proposition

Client
relationships
Distribution
channels

Revenue streams
Customer Segments

Describing who a company is offering a value to
Value Propositions

Describing a company’s offer
Channels

Describing how a company reaches its customers
Customer Relationships

Describing the relationships a company builds
Revenue Streams

Describing how a company makes money
Key Resources

Describing what capabilities are required
Key Activities

Describing what activities are required
Key Partners

The partners that leverage the business model
Cost Structure

Describing the cost of the business model
BM Framework - Illustrated
BM Canvas
BM Canvas
BM Canvas

http://www.businessmodelgeneration.com/canvas
BM Sample: Coca Cola
BM Sample: Financial Times

http://www.businessmodelgeneration.com/canvas
BM Sample: Techno Cake
BM Conclusion
NO Business Model = No Business at all!
Innovation
Innovation (from Latin “Innovare”)
is the application of better
solutions that meet new
requirements, inarticulated needs,
or existing market needs.
This is accomplished through
more effective products,
processes, services, technologies,
or ideas that are readily available
to markets, governments and
society.
Business Model Innovation
Business Model Innovation
The process of envisioning and
successfully implementing new
ways of doing anything that
creates value for an enterprise
and it’s customers.
Business Model Innovation
Have you ever wondered why
hyper successful companies
like Nokia or Kodak suddenly
lose their edge?
Business Model Innovation
How can firms like Comodore
computers, Nakamichi,
Newsweek, or Polaroid
possibly fail?
Business Model Innovation
Do they not have abundant
R&D resources, top employees
and profound knowledge of
their markets?
Business Model Innovation
But, they had another thing in
common, they all missed the
moment when they should
have left their successful path
to rethink their business
model.
Business Model Innovation
They missed out on radical
innovation because they were
too busy managing daily
business and serving current
clients
Business Model Innovation
..instead of envisioning future
opportunities
Business Model Innovation
In other words, today's success
is the enemy of tomorrow's
success.
Business Model Innovation
The innovation cycle spins
faster than ever in nearly all
industries
Business Model Innovation
Innovation either increases the
customer value of a product or
service
Business Model Innovation
..or it lowers their cost
Business Model Innovation
.. and therefore creates a
competitive advantage
Business Model Innovation
Apple for example creates a
high perceived customer value
with its innovative new
products
Business Model Innovation
and Dell reduces its cost and
working capital through build
to order processes.
Business Model Innovation
Some misconceptions on
innovation..
Business Model Innovation
1. Innovation stems from an
idea that nobody has had
before
Business Model Innovation
2. Big success requires big
resources
Business Model Innovation
3. Innovation breakthroughs
are always based on fascinating
technologies
Business Model Innovation
Luckily they are all wrong!
Business Model Innovation
1. IBM did not invent the
personal computer,
Apple did not invent the MP3
technology,
Amazon did not invent the
online bookstore
Business Model Innovation
2. Successful innovators learn
and recombine, as the
pioneers get eaten by the
wolves
Business Model Innovation
Cisco had virtually non-existent
R&D resources but out-innovated
the largest research lab in the
world, AT&T's Bell labs
Business Model Innovation
14 out of 25 most innovative
firms have innovated their
business model, and not just
their technology
Business Model Innovation
..take firms such as google,
amazon or eBay..
Business Model Innovation
.. great algorithms, Yes.
Business Model Innovation
But it is the business model,
not just the technology that is
responsible for their success
Business Model Innovation
So, what exactly is a business
model innovation?
Business Model Innovation
A Business Model provides
answers to 4 questions..
Business Model Innovation
1. Who is your target
customer?
Business Model Innovation
2. What do you offer to the
customer?
Business Model Innovation
3. How do you create the value
proposition?
Business Model Innovation
4. And, how do you generate
revenue?
Business Model Innovation
And a Business Model
Innovation, changes at least 2
of these dimensions
Business Model Innovation
For the past 50 years,
companies, BMI have
revolutionized one or several
industries.
Business Model Innovation
For Instance, IKEA has
redefined how we buy
furniture.
Business Model Innovation
Tomtom has transformed the
navigation business.
Business Model Innovation
or Ebay has changed the world
of trade
Business Model Innovation
..yet only 10% of these BM
innovations were novel and
introduced NEW BM patterns
Business Model Innovation
.. the other 90%..
Business Model Innovation
..merely adapted, refined or
combined these patterns
Business Model Innovation
for instance, innovative
companies often apply creative
imitation
Business Model Innovation
they ask themselves, how can
a BM innovation from another
industry revolutionize our own
industry?
Business Model Innovation
..there are ~55 BM's that are
responsible for all BM
innovations..
Business Model Innovation
Examples are:
•
•
•
•
•
•

Flat Rate
Supermaket
Rent instead of buy
Experience Selling
E-commerce
Razor and Blade pattern
Business Model Innovation
“Razor and Blade”
..since 1904 Gillette has been giving
away razors to next to nothing
but selling its blades to exceedingly
high prices..
Business Model Innovation
“Razor and Blade”
.. Nespresso creatively imitated this
pattern, selling cheap coffee
machines and expensive coffee and
revolutionized the coffee industry
Business Model Innovation
“Razor and Blade”
.. and many other companies apply
the razor and blade pattern too!
• Apple's i-Tunes
• Amazon's kindle or
• HP's inkjet printers
Business Model Innovation
Now, what do you have to do
to innovate your business
model?
Business Model Innovation
I advise you to follow 4 steps:
•
•
•
•

Initiation
Ideation
Integration
Implementation
Business Model Innovation
1. During initiation, you
analyze your current BM
Business Model Innovation
Again, you ask the questions:
• Who is your target customer?
• What do you offer to the
customer?
• How do you create the value
proposition?
• And, how do you generate
revenue?
Business Model Innovation
2. During Ideation, you
confront this BM with the 55
BM innovation patterns and
develop new models
Business Model Innovation
how would Nespresso conduct
your business?
Business Model Innovation
is there a match between your
product and the experienced
selling pattern?
Business Model Innovation
challenge your basic
assumptions and the dominant
logic of your industry..
Business Model Innovation
but don't try to re-invent the
wheel, instead use analogies
and learn from other industries
Business Model Innovation
3. During Integration, you need
to check the consistency of the
BM
Business Model Innovation
..this is important detail work,
wherein you examine all 4
questions regarding
Organizational Fit
Business Model Innovation
4. Finally, during
Implementation, it is time to
awaken the beast! But be
careful!
Business Model Innovation
In INNOVATIVE CYCLES:
1. You design a BM
2. Build a Pilot
3. Test the Pilot
and return to the
design phase
Business Model Innovation
It is important to not
only gain Qualitative
and Quantitative data
Business Model Innovation
..to verify or falsify your
assumptions about your
new BM
Business Model Innovation
..but also not to forget
about the SOFT factors
of innovation
Business Model Innovation
.. thanks to incorrect
Management behavior
Business Model Innovation
.. and organizational
resistance more than
70% of all change
initiatives fail!
Business Model Innovation
Therefore, keep a few
rules in mind!
Business Model Innovation
First, only implement 1
BM at a time
Business Model Innovation
Second, clearly
communicate the BM
and the need for change
Business Model Innovation
Third, don't over
emphasize short term
KPIs (innovation needs
time)
Business Model Innovation
Fourth, get top
management commitment.
without their sponsorships
BM innovation is doomed
to fail
Business Model Innovation
Finally, overcome the NOT
INVENTED here syndrome
Business Model Innovation
Let's wrap it up then!
Business Model Innovation
Innovation is the key factor..
Business Model Innovation
to defeat path dependency..
Business Model Innovation
and stay competitive in today's economy..
Business Model Innovation
yet, innovation is not necessarily about new technologies,
excessive R&D, or about creating completely new ideas..
Business Model Innovation
most of the time, innovation is learning from others..
Business Model Innovation
or re-inventing your BM, not just your technology..
Business Model Innovation
this can be done in a structured process of..
Business Model Innovation
Initiation..
Business Model Innovation
Ideation..
Business Model Innovation
Integration..
Business Model Innovation
and Implementation..
Business Model Innovation
•
•
•
•
•

you analyze your BM
apply the 55 BM innovation patterns
check for inconsistencies and
start implementing carefully
keeping in mind success factors and pitfalls
Business Model Innovation
Are you ready then to revolutionize your own industry?
Business Model Innovation
Try to creatively learn from the Giants who shoulders your
standing on
Business Model Innovation
Think BIG, and think DIFFERENT!
Business Model Innovation
Steve Jobs did it, so why can't you!?
References
BusinessModelsInc.com
BMI, Prof. Dr. Oliver Gassman
http://www.item.unisg.ch/en/Chairs/Innovation+Mgmt/Research/Business+Model+Innovation
http://www.im.ethz.ch/education/HS13/MIS13/VL_BMI___IT_012efl.pdf
http://www.wu.ac.at/wutv/other/elgar_fleisch.pdf

BusinessModelGeneration.com
Wikipedia, Google, WWW..

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