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Case Study
ALEXA SKILL »EMpfangsdame«
Me Ralf Eggert→
Programming
Since 29 years
COBOL, Turbo Pascal,
C64 BASIC &Assembler,
ABAP/4, PHP, JS
North-Frisian
Islander
Bornin1972
Trainer, Author,
Coach, Developer &
Consultant
CEO
TravelloGmbH
The idea
How it works
Alexa! Start
GUEST reception! I am very pleased
Thatguests are here!
Say hello to Ralf
Nice to see you Ralf.
Your hair colour really
fits togetherwith our
Pillow cases.
Please welcome
Martha
Whereon earth have you
Been such a long time
Martha?
Thanks Alexa
I was delighted to meet you
Ralf And Martha!
Success (may 2017)
My Tech Stack
Alexa Skills Kit
HTTPS Service End Point
(no AWS LAmbda)
PHP 7
ZendExpressive FRamework
PHPUNit
Some Numbers
1 custom Intent
1 Extended Slot Type
31 defined Utterances
100 Greeting Phrases
CERTIFICATION PROCESS
7 days for first Feedback
(february 2017)
3 Issues:
- Signature validation
- Single-Word invocation
- NO response on »abbrechen«
23 hours to go live
After re-Submitting
BIGGEST CHALLENGES
SLOT TYPE For GERman
First names incomplete
Signature Validation
(no problem on AWS Lambda)
Setup Second
END POINT Server
(for testing)
STATISTICS
Top 10 of activated Skills
a week after going live
54 customer reviews so far
May 2017:
- 25.000 customers
- 50.000 Sessions
- 450.000 Utterances
Coming Soon
Langeweile Killerin
Comparing Development
10 Working Days
80% time spent on
Infrastructure code
20 % on Skill Code
5 Working Days (so far)
10% time spent on
Infrastructure code
90 % on Skill Code
LEARNINGS
Test and Test and Test
Don't Forget the
Signature Validation
Do not trust the Built-in
Slot Types blindly
→ TEST and Extend them
Build more than 1 Skill
Thanks
ralf@travello.de
Photo credits
Entertainment Nation
Wandering Wings
Acoustic FolkBand
FLICKR CC BY 2.0
Pete
Project 365#227:
150813 Feeling Wired
FLICKR PD 1.0
morebyless
numbers
FLICKR CCBY 2.0
Guillermoluis2
DSC_3961 (2)
FLICKR CC BY-sa 2.0
U.S. Department of
Defense Current Photos
170408-A-FS382-0223
FLICKR PD 1.0
European Southern
Observatory
ESO publication statistics...
FLICKR CC BY 2.0
Alan Levine
ClassicLearning
FLICKR PD 1.0
Marco Verch
Birnen und Äpfel
FLICKR CC BY 2.0

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Case-Study für Alexa Skill Empfangsdame

  • 1. Case Study ALEXA SKILL »EMpfangsdame«
  • 2. Me Ralf Eggert→ Programming Since 29 years COBOL, Turbo Pascal, C64 BASIC &Assembler, ABAP/4, PHP, JS North-Frisian Islander Bornin1972 Trainer, Author, Coach, Developer & Consultant CEO TravelloGmbH
  • 4. How it works Alexa! Start GUEST reception! I am very pleased Thatguests are here! Say hello to Ralf Nice to see you Ralf. Your hair colour really fits togetherwith our Pillow cases. Please welcome Martha Whereon earth have you Been such a long time Martha? Thanks Alexa I was delighted to meet you Ralf And Martha!
  • 6. My Tech Stack Alexa Skills Kit HTTPS Service End Point (no AWS LAmbda) PHP 7 ZendExpressive FRamework PHPUNit
  • 7. Some Numbers 1 custom Intent 1 Extended Slot Type 31 defined Utterances 100 Greeting Phrases
  • 8. CERTIFICATION PROCESS 7 days for first Feedback (february 2017) 3 Issues: - Signature validation - Single-Word invocation - NO response on »abbrechen« 23 hours to go live After re-Submitting
  • 9. BIGGEST CHALLENGES SLOT TYPE For GERman First names incomplete Signature Validation (no problem on AWS Lambda) Setup Second END POINT Server (for testing)
  • 10. STATISTICS Top 10 of activated Skills a week after going live 54 customer reviews so far May 2017: - 25.000 customers - 50.000 Sessions - 450.000 Utterances
  • 12. Comparing Development 10 Working Days 80% time spent on Infrastructure code 20 % on Skill Code 5 Working Days (so far) 10% time spent on Infrastructure code 90 % on Skill Code
  • 13. LEARNINGS Test and Test and Test Don't Forget the Signature Validation Do not trust the Built-in Slot Types blindly → TEST and Extend them Build more than 1 Skill
  • 15. Photo credits Entertainment Nation Wandering Wings Acoustic FolkBand FLICKR CC BY 2.0 Pete Project 365#227: 150813 Feeling Wired FLICKR PD 1.0 morebyless numbers FLICKR CCBY 2.0 Guillermoluis2 DSC_3961 (2) FLICKR CC BY-sa 2.0 U.S. Department of Defense Current Photos 170408-A-FS382-0223 FLICKR PD 1.0 European Southern Observatory ESO publication statistics... FLICKR CC BY 2.0 Alan Levine ClassicLearning FLICKR PD 1.0 Marco Verch Birnen und Äpfel FLICKR CC BY 2.0