Atos is an international information technology services company, delivering hi-tech transactional services, consulting, systems integration and managed services. Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. It is the Worldwide Information Technology Partner for the Olympic Games and is quoted on the Paris Eurolist Market. Atos operates under the brands Atos, Atos Consulting & Technology Services, Atos Worldline and Atos Worldgrid.
2. 9/21/2011
Introducing Atos Corporate
Communications
Atos is an international information technology services
company, delivering hi-tech transactional services,
consulting, systems integration and managed services.
Atos is focused on business technology that powers progress
and helps organizations to create their firm of the future. It is
the Worldwide Information Technology Partner for the
Olympic Games and is quoted on the Paris Eurolist Market.
Atos operates under the brands Atos, Atos Consulting &
Technology Services, Atos Worldline and Atos Worldgrid.
▶ Annual revenues of € 8,7 billion (pro-forma 2010)
▶ Over 78,500 business technologists worldwide
in 42 countries
▶ Worldwide headquarters in Bezons / Paris, France
▶ Atos was established on July 1st 2011, following the
successful integration of Atos Origin and Siemens IT
Solutions and Services and the establishment of a global
strategic partnership with Siemens AG
2
3. 9/21/2011
Powering progress Corporate
Communications
At Atos we strive to create the firm of
the future. We believe that bringing
together people, technology and
business is the way forward. Every
day we power sustainable progress for
our clients and partners, the wider
community and ourselves. It is our
unique approach as business
technologists that makes this possible.
Thierry Breton, CEO Atos
3
4. 9/21/2011
Atos general management Corporate
Communications
Thierry Breton Charles Dehelly Gilles Grapinet
Chairman and CEO SEVP Global Operations SEVP Global Functions
A former French Minister of Economy, Charles Dehelly began his career at A graduate of the Ecole Nationale
Finance and Industry, Thierry Breton the Thomson Group where in 1981 he d’Administration, Gilles Grapinet’s
was Chairman and CEO of France was CEO of Home Appliance divisions previous roles include financial auditor,
Telecom, the second largest European and later CEO of the Television Head of Strategy & Information
telecom operator and Chairman and division. Systems of the French tax directorate,
CEO of Thomson. He also served as Joining the Bull Group in 1992 as Director of the nationwide Copernicus
Executive Managing Director and Vice Group Chief Operating Officer, he program for IT transformation of the
Chairman of the IT group Bull. Thierry returned to Thomson in 1998 as Chief tax administrations and Executive
Breton was a Professor at Harvard Operating Officer then as Chief Committee member at Credit Agricole
Business School, teaching leadership Executive Officer. SA, in charge of Payment systems &
and corporate governance. In 2004 he became CEO of the Equant Services.
He is a holder of the prestigious award Group, then CEO of the Arjowiggins He served as advisor for Economic and
of Officier de la Légion d’Honneur and Group. Financial Affairs to the French Prime
Commandeur de l’Ordre National du Minister and as Chief of Staff for two
Mérite. French Ministers of Economy and
Finance.
4
6. 9/21/2011
From local offices to global Corporate
powerhouse Communications
Number of employees by country
(12/2010 pro-forma figures)
6
7. 9/21/2011
IT Strategy to IT Services Corporate
Communications
▶ A “best in class” company in the two major IT domains
Reinforce the Business
Enabling services through
focused partnerships to Leader in
develop specialized business Europe
jointly with Siemens
Business Enabling ≈ Revenues
IT Services of over
Secured payments transactions,
Atos e-customer services, Smart €1bn in
operates energy, Smart mobility, Social
IT in two computing for business… specialized
domains businesses
which are Invest in Cloud Computing
at stages of and reinforce the Foundation
reinvention IT services through the
combination of Atos and SIS
Foundation operations European
IT Services leader in
Virtualization, Atos Sphere
services, Industrialization, Managed
Global delivery, worldwide Services
footprint, big deals focus…
7
8. 9/21/2011
Business Enabling IT Services : Corporate
Transactions to Success Communications
▶ High-tech Transactional ▶ 15% + EBIT, double digit growth potential
services, an innovative ▶ Leading position in Europe based on strong assets
and added value service (electronic payments, e-customer services, financial
markets…)
model
▶ Already > 20% of Atos Origin revenues
▶ Ambition to double HTTS revenues by 2014 versus 2008
Electronic payments
#2 acquiring in Europe
▶ 12 million debit cards
Top 3 internet & Mobile payments in Europe
Shared commitment to success ▶ 12 million credit cards
Top 5 issuing in Europe
▶ 5 million fuel cards
Gift & prepaid cards
Client business ▶ 400.000 terminals
metrics price structure
Financial Markets
#1 processing of securities clearing /
▶ 250 million trades
Build once, reuse, Settlement in Europe
sell many times ▶ € 400 bn assets
#1 brokerage processing in Europe
▶ 10 RTGS platforms
Processing in own
shared data centers e community services #1 personal mailboxes in Europe
▶ 41 million loyalty cards # 1 multichannel self care
home banking in France
Full control on IPR ▶ 40 million e-mail boxes
Major provider of health cards, pharmacist
▶ 850 million e-documents registry, Personal Medical File
8
9. 9/21/2011
Foundation IT Services: Corporate
Global Delivery to Trusted Partner Communications
ERP Applications Data Centers Enterprise Management Centers
900,000 SAP users 13 Global Data Centers + Global EMC’s in Timisoara and Kuala
50 Local / Regional Data Centers Lumpur & 15 local EMCs with in total
690 staff
Desktop 93,000 sq meters Data Center
1.42 average global virtualization ratio
2,5 Million Seats
45 Million calls / year Hosting:
▶ 39,500 MIPS
▶ 41,500 terabytes storage
▶ 5,890 COD/IaaS/Cloud instances
Server Management
4 B€ + Revenue
35,000 employees
105,000 managed server Network & Security services
instances (74,000 managed
physical servers) 40,000 switches, 6,000 routers,
12,500 WLAN access points, 327,000
voice end users, 350,000 RAS users,
31,000 unified communications end
users, filtering for 146,000 email
mailboxes
9
10. 9/21/2011
From critical IT to business Corporate
support Communications
Technology Services
Consulting &
Integration
Systems
Transforming Delivering
business through seamless business
innovation leveraging systems
Information
Technologies
Advancing business Transforming IT
strategy through infrastructure and
Transactional
innovative business operations
Services
Services
Managed
processing solutions revenues
10
11. 9/21/2011
Technology to business Corporate
Communications
High-Tech Transaction Services
▶ Based on Atos Worldline expertise
▶ European leader in payment services, with a strong presence in Asia
▶ Based on innovative business models, we provide IT services for:
– Electronic payment services – issuing, acquiring, terminals, card and non
card payment solutions & processing
– eCS – eServices for customers, citizens, and communities, in Public,
Transport and Health, including a unique service for medical BPO in the UK
– Financial Markets – clearing & settlement, brokerage services and asset
management
– Worldgrid offers smart energy solutions for production, transport,
distribution and retail
Best in class processing
for billions of critical
electronic transactions
worldwide.
11
12. 9/21/2011
Transform to progress Corporate
Communications
Atos Consulting & Technology Services
▶ Atos Consulting & Technology Services is Atos’ engine for innovation
▶ More than 5,000 proximity experts help customers transform business models,
processes and information systems
▶ Organized around markets and Centers of Excellence to ensure both a strong
industry focus and the leveraging of cross-industry issues
▶ Our key expertise areas Business Innovation, Operational Excellence and IT
Leadership offer a range of cost effective transformation and innovative
solutions tailored to each industry-sector
It’s about working
together towards
a common goal:
your success!
12
13. 9/21/2011
Integrate to accelerate Corporate
Communications
Systems integration
▶ Delivering sound added value to our clients through a large number of sector-
oriented or transversal activities
▶ Operates with 3 main line of services with result/outcome based pricing
– Transversal offerings across many industries, supporting a broad package
software portfolio and custom based development, including latest
technologies appearing in the market (java.net, android, open source, ..)
– SAP software integration and deployment
▶ Leader in Application management services
▶ Our delivery model offers high quality, scalability, predictability to suit our
customers needs, including software-as-a-service
▶ We leverage one of the best partner ecosystems in the World to deliver for
your organization
We transform the complete
enterprise architecture into
a single, seamless business
system.
13
14. 9/21/2011
Manage to control Corporate
Communications
Managed Services
▶ European leader in outsourcing and Managed Services
▶ Providing end-to-end and joined-up workplace, infrastructure, application,
security and cloud services
▶ Strong track record in supplying and integrating cloud and utility based
services (dedicated, private, and/or shared)
▶ Providing high quality, standardized services from our Global Factory,
leveraging Atos’ ITIL-based Continuous Service Delivery Model (CSDM)
▶ Strong partnerships with technology providers such as Dell, EMC2, HP, IBM,
Intel, Microsoft, Novell, Oracle, SAP, VMware and many others
We have unrivalled experience
in major enterprise programs
covering complex and
multi-site solutions.
14
15. 9/21/2011
From industry expertise to Corporate
business value Communications
Public Sector, Manufacturing, Telecom,
Financial Energy &
Healthcare Retail & Media &
Services Utilities
& Transport Services Technology
Annual revenues of € 8.7 billion
27% 20% 33% 7% 13%
15
16. 9/21/2011
Powering progress for our clients Corporate
Communications
Financial Services
Public Sector,
Healthcare &
Transport
Energy & Utilities
Manufacturing,
Retail & Services
Telecom, Media &
Technology
16
17. 9/21/2011
Real-Time Intelligence to smart Corporate
energy Communications
Atos Worldgrid
▶ A pioneer in Smart Energy
▶ Providing maximum optimization and encompassing the
whole energy management value chain, be it for electricity,
nuclear, gas, oil or water businesses
▶ Unprecedented track record in the Energy & Utilities market
over 30 years
▶ Over 1,500 engineers dedicated on real-time critical and
core business systems
▶ End-to-end intelligence from real-time data – from “the
sensor to the CEO Dashboard”
▶ Bridging the gap between industrial control and business
systems
▶ Global reach - centres of excellence in Europe, China, India
and Latin America
17
18. 9/21/2011
Transact to connect Corporate
Communications
Atos Worldline
▶ A leader in Hi-Tech Transactional Services, Atos Worldline is
specialized in:
– Electronic payment services (issuing, acquiring,
terminals, card and non-card payment solutions &
processing)
– eCS (eServices for customers, citizens and communities)
– eServices for financial markets (clearing & settlement,
brokerage services and asset management)
▶ 374 million remote payment transactions
▶ Managed each year by Atos to enable people to shop on-line
with confidence
▶ 1 billion SMS’s processed each year by Atos to ensure real
time exchanges on mobile
18
19. 9/21/2011
From strong alone to strong Corporate
together Communications
Atos is partnering with global software leaders
Global Strategic Alliances How do you benefit from
Global Alliances ?
Alliances move Atos forward in the markets
… in ERP business with strong vertical
by …
solutions.
▶ Delivering high end to end software
solutions
… in hybrid cloud solutions for desktop
▶ Jointly selling solutions which are
and server. complementary and not competitive
▶ Selling while utilizing the partner’s sales
… in Exadata and vertical solutions for force
Telco and Banking. ▶ Joint Account development using AOW-P
approach
… in cloud and virtualization offerings. ▶ Driving committed and jointly managed
pipeline activities
▶ Reducing bid cost as a result of early
… in software solutions for Testing and alignment
Nuclear control. ▶ Generate additional revenues from
referral fees and marketing support
… in cloud software solutions for Testing
and collaboration solutions.
… in discrete and process industry for 1+1=3
PLM and MES solutions.
19
20. 9/21/2011
Demonstrating leadership Corporate
Communications
▶ Top Program to accelerate improvements in the operational and financial
performance of the company while improving our services and delivering
increased value to our clients
– Achieved greater cost and service efficiency
– Strengthened our cash collection process and purchasing power
– Tangible effects on the Group’s performance
▶ Lean management – the management approach which focuses on putting our
clients at the heart of everything we do – is embedded in Atos’ culture.
– The application of Lean Management in Atos has led to better efficiency,
higher service quality and team motivation, and more value for our
customers.
▶ Wellbeing at work – underpins our ongoing transformation to be come a more
integrated company. It covers all aspects of the future workplace:
– implementing efficiency through management processes
– delivering specific tools for remote working
– covering training and talent management and enabling new levels of
collaboration and flexible working
20
21. 9/21/2011
From vision to Innovation Corporate
Communications
At Atos, we are very clear about what innovation truly means
and about how we enable our clients to ensure that it becomes
part of their company DNA, as it is part of ours
Innovation can be seen everywhere and particularly:
▶ in our set of Innovative Offerings growing over 10% a year
▶ in our innovation policy involving every single employee’s
ideas through our social platforms
▶ in the works of our scientific community actively upgrading
our vision of the technologies for the future
This is how we are able to constantly propose new solutions
and ideas to our clients, and to help them invent their own new
way towards growth and profitability
21
22. 9/21/2011
Innovation to result Corporate
Communications
Global Key Offerings
Ambition Carbon Free and Sustainability Solutions
▶ We are the first international IT group to provide carbon neutral services.
▶ Atos can support future developments in areas such as faster processing, lower
energy consumption, greater efficiency and miniaturization of components.
▶ This may leverage scientific innovations such as Control and Command for Complex
systems (Smart-Grid, energy efficient buildings, and traffic management), Alternative
Delivery Models, collaboration and knowledge management, and decision support
systems.
Atos Sphere and Cloud services
▶ are delivered according to the three “classical” layers of Cloud services:
– Infrastructure as a Service (IaaS)
– Platform as a Service (PaaS)
– Software as a Service (SaaS)
▶ We also offer a “Cloud Opportunity Assessment”, aimed at helping our clients identify
advantages from the Cloud in their business and to build their roadmap.
▶ These services not only include the provision of the software packages but other
services such as security, backup, integration with other applications, users
management, Service Desk, reporting, orchestration.
22
23. 9/21/2011
Innovation to result Corporate
Communications
Global Key Offerings
Civil and National Security
▶ A full-scope solution and service approach designed to answer the changing needs of
ministry heads, first responders, intelligence chiefs, border managers and other
security leaders.
Enterprise Content Management (ECM)
▶ Atos offers services to large enterprises or public bodies to address issues related to
Compliance, Collaboration and sharing of all types of multimedia content.
ERP Consolidation & Harmonization
▶ We deliver proven business solutions and services for the harmonization of global
business processes and the consolidation and standardization of the IT landscape
based on SAP.
Identity, Security and Risk Management (ISRM)
▶ Our end-to-end innovative approach to information security addresses the full threat
landscape. We partner with leading security technology providers (McAfee, Oracle,
Novell, etc) to integrate proven technology into compliance and security solutions
that ensure the appropriate level of security for each client.
23
24. 9/21/2011
Innovation to result Corporate
Communications
Global Key Offerings
Manufacturing Execution Systems
▶ Assists manufacturing clients in reaching their business objectives such as Innovation
Excellence, Manufacturing Excellence, and/or Supply Chain Excellence.
Next Generation Intelligent Networks (NGIN)
▶ Atos provides telecom operators with Next Generation Intelligent Networking
platforms, that allow traditional value added services to be supported in a GSM
infrastructure as well as a new networking infrastructure while facilitating the
introduction of new services.
Nuclear Instrumentation & Control
▶ We provide Nuclear & Utilities industry clients with proven monitoring and control
systems, simulation, predictive maintenance, EAM and production management
platforms. These solutions are associated with Long Term Maintenance and
Sustainability contracts, building on strong partnerships with leading players.
Product Lifecycle Management (PLM)
▶ Our Product Lifecycle Management expertise is built on 15+ years of implementation
and operation excellence with international enterprise clients. Numerous global
manufacturing players have already experienced the cumulative benefits of PLM
integration from us – right up to early solution delivery and increased end-customer
product uptake. Our expertise fits Siemens PLM products and is enhanced by mature
experience on other major PLM platforms.
24
25. 9/21/2011
Innovation to result Corporate
Communications
Global Key Offerings
Smart Grid and Smart Metering
▶ Atos’ Smart Metering solution is an end-to-end solution involving a full information
system and telecommunications infrastructure. This provides secured and remote
acquisition, configuration, maintenance and operation of industrial and residential
smart electricity meters, and meter data management functions.
Smart Mobility Services
▶ As a disruptive technology, we see Smart Mobility as a real opportunity for future
business growth in a number of areas. Atos has the expertise and relevant experience
to play any part in an emerging Smart Mobility Service Ecosystem depending on
client requirements.
Social Business Solutions
▶ We have developed a portfolio of Social Business Solutions; addressing current
clients’ pains and gains, looking for solutions through social networking concepts,
technologies and services, and offering these as integral solutions through alternative
delivery models and agreements.
Testing & Acceptance Management (TAM)
▶ The vision behind TAM is organizing Test, Acceptance and Move-to-Production in an
integrated and standardized way to enable industrialization and so further cost
reductions of these processes. In this way is delivered a quality assurance solution to
clients.
25
26. 9/21/2011
From sustainability to continuity Corporate
Communications
Our aim is to minimize our own operations’ impact on society
and environment, and enable our clients to aid their own
transformation towards sustainability, optimizing their
environmental efficiency and leveraging sustainability to create
new growth strategies.
▶ GRI A+ status
▶ 1st IT Company to join the Global Reporting Initiative
▶ Commitment to the United Nations Global Compact
▶ 35% of our sites certified ISO 14001 by end 2011
▶ Commitment: to reduce our Carbon Footprint by a minimum
of 5% by end 2011
▶ We accompany our clients on their journey towards a more
sustainable operations, IT infrastructure and supply chain
through sustainable and innovative solutions (carbon neutral
hosting services, Green IT, etc.)
26
27. 9/21/2011
Performance to win Corporate
Communications
Atos, our long-term partner, is the brains
behind the IT operations for the Olympic
Games, consistently delivering high-quality
services on schedule and within budget. For the
Beijing Olympic Games, Atos provided a crucial
role in ensuring the success of the event from a
technological perspective, and in making sure
that the IT systems functioned perfectly. We are
confident that Atos will once again deliver an
outstanding job for future Games.
Jacques Rogge,
President of the International Olympic
Committee
27
28. 9/21/2011
Atos and the International Corporate
Olympic Committee Communications
Long-term relationship based on trust and proven
performance since Barcelona 1992
28
29. 9/21/2011
Atos and the International Corporate
Olympic Committee Communications
Flawless IT – on time, on budget Massive and complex
▶ Designing, building, and operating ▶ More than 60 sites
the critical IT infrastructure and ▶ 50+ business applications
systems that ensure the smooth ▶ 10,000 PCs and over 1,000 servers
and secure running of the Olympic
Games’ IT and the immediate ▶ 1,000 network and security devices
availability of results ▶ 200,000+ hours of testing
▶ Over 200 million security events –
Every two years… a new organization but with NO impact on the Games
▶ With 4 billion customers
▶ Operating 24/7
▶ Creating a cohesive team of highly
trained professionals out of ever
changing partners
▶ Successfully operating in a new
territory
29
30. 9/21/2011
From partnership to writing Corporate
history Communications
▶ Siemens AG is the largest customer of Atos with the largest
outsourcing contract signed with Atos for 7 years
– 200 countries
– 400,000 employees using daily the services
▶ Siemens and Atos have signed an agreement to jointly go to
market
– Atos will be the single IT services partner of Siemens One
– Atos and Siemens have committed to co-invest 100 M €
over the 2011-2013 period in R&D
▶ Siemens is a 15% shareholder of the Group, showing its
commitment and trust in this partnership
30
31. 9/21/2011
From corporate values to best Corporate
place to work Communications
Working in accordance with principles of accountability, trust, operational
competitiveness, service to clients, innovation and social wellbeing to achieve
excellence
Accountability As a business, we are accountable for our actions and the impact they will have on the people
around us and the environment in which we operate.
Trust We act with integrity and we trust each other to deliver on our promises. Both to our colleagues
and to our clients.
Operational We strive daily to add value and achieve excellence, to be pro-active and power sustainable
competitiveness progress for ourselves and our clients.
Service to Our clients come first. We respond to and anticipate client needs and expectations. Working in
clients partnership we aim to write business history together.
Innovation We embrace change and have an entrepreneurial attitude, seeking to improve and innovate every
day.
Social We take social responsibility very seriously and strive to lead by example. Our aim is to become
wellbeing the best place to work, nurturing talent and encouraging development and training. Not just for
ourselves, we also want to do all we can to sustainably improve conditions for the wider
community.
Excellence We strive to be best in class, to achieve external recognition, attracting and retaining the best
people.
31