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Characterizing Knowledge Maturing - A Conceptual Process Model Integrating E-Learning and Knowledge Management

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Andreas Schmidt
Andreas Schmidt

Talk at the Professional Knowledge Management Conference, Potsdam, Mar 30, 2007

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Characterizing Knowledge Maturing: A Conceptual Process Model for Integrating E-Learning and Knowledge Management 2 University of Innsbruck School of Management Information Systems [email_address] http://iwi.uibk.ac.at/ 2 FZI Research Center for Information Technologies Information Process Engineering Karlsruhe, GERMANY [email_address] http://www.fzi.de/ipe Ronald Maier 1 Andreas Schmidt 2
Outline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Motivation ,[object Object],[object Object],[object Object],[object Object]
Observations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational Information Processing
Knowledge Maturing Process Emergence of ideas Distribution in Communities Formali- zation Formal training new ideas common terminology ad hoc incorporation into training entering into common curricula communication artefacts FAQ entries forum contributions text books courses certificates redesign of the organisation learning objects patents best practices personal notes Ad hoc training project reports case studies lessons learnt formal structure Information artefacts e-learning knowledge management HR development informal learning formal learning
Characteristics (1) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Characteristics (2) ,[object Object],[object Object]
 
 
Disruptions in the Process Emergence of ideas Distribution in Communities Formali- zation Formal training new ideas common terminology ad hoc incorporation into training entering into common curricula communication artefacts FAQ entries forum contributions text books courses certificates redesign of the organisation learning objects patents best practices personal notes Ad hoc training project reports case studies lessons learnt formal structure Information artefacts
Formalization vs. Ad-hoc Training ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Distribution in Communities vs. Formalization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Outlook ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Characterizing Knowledge Maturing - A Conceptual Process Model Integrating E-Learning and Knowledge Management

  • 1. Characterizing Knowledge Maturing: A Conceptual Process Model for Integrating E-Learning and Knowledge Management 2 University of Innsbruck School of Management Information Systems [email_address] http://iwi.uibk.ac.at/ 2 FZI Research Center for Information Technologies Information Process Engineering Karlsruhe, GERMANY [email_address] http://www.fzi.de/ipe Ronald Maier 1 Andreas Schmidt 2
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  • 6. Knowledge Maturing Process Emergence of ideas Distribution in Communities Formali- zation Formal training new ideas common terminology ad hoc incorporation into training entering into common curricula communication artefacts FAQ entries forum contributions text books courses certificates redesign of the organisation learning objects patents best practices personal notes Ad hoc training project reports case studies lessons learnt formal structure Information artefacts e-learning knowledge management HR development informal learning formal learning
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  • 11. Disruptions in the Process Emergence of ideas Distribution in Communities Formali- zation Formal training new ideas common terminology ad hoc incorporation into training entering into common curricula communication artefacts FAQ entries forum contributions text books courses certificates redesign of the organisation learning objects patents best practices personal notes Ad hoc training project reports case studies lessons learnt formal structure Information artefacts
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