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A Marketing
 Automation Guide To:
Increasing Trade Show ROI
          June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI
What is
“Marketing Automation”?




   June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI
Web 2.0 Marketing
Fact: Only 0.5-4% of
visitors to your website                  Traditional
                                          Marketing:
identify themselves
                                         Trade Shows,
                                                                                                              CRM:
                                             Ads                                                              Contact
                                                                                                            Relationship
                                                                                                            Management
                                                                                                             Software

                                                                         Email:
            PPC, Banner
               Ads                                                      Blasts &                                     Auto filtered for

                                         Web                            Nurturing   Click throughs
                                                                                    are like form fills
                                                                                                                     Sales Reps
                                                                                                                     prioritization; a
                                                                                                                     self populating
                                          Site                                                                       call list


                                         Visits
                                                                                                          ActiveConversion:
                                                                                                           Lead Generation
                                                        Social Media:                                      Prospect Scoring
                           Search
                                                         Blogs, FB,
                           Engine
                                                          LinkedIn                                         Competitive Intel
                           Visibility
                                                           Twitter




                                             www.ActiveConversion.com | 1-877-871-2ROI
The Leaky Funnel
• Timing, Unknown factors, Nurturing,
  Re-engagement




             www.ActiveConversion.com | 1-877-871-2ROI
What is Lead Nurturing?
• 95% of leads generated from marketing
  are not sales ready
   Build trust, credibility and rapport
   Keeps your brand top of mind
   Consistency of contact
   Demand Gen




             www.ActiveConversion.com | 1-877-871-2ROI
Trade Shows Issues
• Before the trade show
     How do we get more people to visit our booth?
• During the trade show
   Which attendee badges should we scan?
   How do I maximize marketing during the show?

• After the trade show
   Who are my best prospects? Who should I
    follow up with?
   What do I do with the big list of names?
            June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI
Before The Trade Show

• Nurture campaign to your existing list
   Answer: Why should they visit?
   Offer free show passes
   Have an irresistible special offer
   Have a sign up to receive show blog postings

• Those showing engagement get a follow up
  phone call
     Book a meeting with key prospects/accounts

              June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI
During The Trade Show
• Get the contact info of everyone you can
   Scan everyone who will let you (identify why,
    ex. inquiry or contest); these are nearly as
    good as a form fill on your website
   Have a substantial offering in exchange for
    contact info; winner to be notified via email
   Just attending the trade show is a form of
    qualifying


          June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI
During The Trade Show
• Social media
   Blog about industry related announcements,
    observations, insight
   Push blog postings to social media

• Monitor who is showing engagement
     Add them to the list of prospects generated by
      the trade show



             June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI
After The Trade Show
• Who is visiting my website?
     Companies who visit your website after the
      trade show are your best prospects
• Anonymous visits or Known individuals
   Committee buying
   Relationship selling




            June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI
After The Trade Show
• Nurture Campaign
   Email with a link to a page announcing contest
    winner; get them to click through on an email
   Meaningful nurture campaign through a buy
    cycle
• Scoring behaviour
   Know what pages they visited, what they
    downloaded, how often they visited
   Prioritization and market intelligence

          June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI
Automation of Lead Nurturing?
   • Goal: Put your lead nurturing on Auto-pilot
        Regular, meaningful, „canned‟ messages that
         reflect your exiting sales activity
        Develop a campaign of webinars or events you
         would invite your typical prospects to
        Add value to help with their buying process
   • Benefits: Time savings, preferred by
     prospects, viral effects, automated lead
     scoring opportunities


             www.ActiveConversion.com | 1-877-871-2ROI
Lead Management
• Marketing and Sales Alignment
   Developing the definition of qualified lead
   Empower sales with data generated by
    marketing
   Help sales throughout a sales cycle
   Help sales with
    relationship selling



              www.ActiveConversion.com | 1-877-871-2ROI
Marketing ROI
• Half of all marketing dollars are wasted
• Beyond the “click through”; A/B testing




                www.ActiveConversion.com | 1-877-871-2ROI
Summary
• Trade shows are “opt-in” machines
     You can get as many opt-ins from a trade
      show as your website gets in a year
• Market intelligence opportunity; find out
  who:
       » is interested in the trade show
       » is interested in meeting you
       » is visiting your website



              June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI
Questions?

Yves Matson
Senior Account Executive
ActiveConversion
403-508-9889 x118
Ymatson@ActiveConversion.com
Twitter: Matsony
LinkedIn: http://ca.linkedin.com/in/matsony




                              www.ActiveConversion.com | 1-877-871-2ROI
What is Marketing Automation?
•   Lead Generation – reverse IP lookup
•   Lead Scoring – prioritization, timing
•   Lead Management – M&S alignment
•   Lead Nurturing – the leaky funnel
•   Marketing ROI – testing and measuring




           June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI

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Increasing Trade Show ROI

  • 1. A Marketing Automation Guide To: Increasing Trade Show ROI June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI
  • 2. What is “Marketing Automation”? June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI
  • 3. Web 2.0 Marketing Fact: Only 0.5-4% of visitors to your website Traditional Marketing: identify themselves Trade Shows, CRM: Ads Contact Relationship Management Software Email: PPC, Banner Ads Blasts & Auto filtered for Web Nurturing Click throughs are like form fills Sales Reps prioritization; a self populating Site call list Visits ActiveConversion: Lead Generation Social Media: Prospect Scoring Search Blogs, FB, Engine LinkedIn Competitive Intel Visibility Twitter www.ActiveConversion.com | 1-877-871-2ROI
  • 4. The Leaky Funnel • Timing, Unknown factors, Nurturing, Re-engagement www.ActiveConversion.com | 1-877-871-2ROI
  • 5. What is Lead Nurturing? • 95% of leads generated from marketing are not sales ready  Build trust, credibility and rapport  Keeps your brand top of mind  Consistency of contact  Demand Gen www.ActiveConversion.com | 1-877-871-2ROI
  • 6. Trade Shows Issues • Before the trade show  How do we get more people to visit our booth? • During the trade show  Which attendee badges should we scan?  How do I maximize marketing during the show? • After the trade show  Who are my best prospects? Who should I follow up with?  What do I do with the big list of names? June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI
  • 7. Before The Trade Show • Nurture campaign to your existing list  Answer: Why should they visit?  Offer free show passes  Have an irresistible special offer  Have a sign up to receive show blog postings • Those showing engagement get a follow up phone call  Book a meeting with key prospects/accounts June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI
  • 8. During The Trade Show • Get the contact info of everyone you can  Scan everyone who will let you (identify why, ex. inquiry or contest); these are nearly as good as a form fill on your website  Have a substantial offering in exchange for contact info; winner to be notified via email  Just attending the trade show is a form of qualifying June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI
  • 9. During The Trade Show • Social media  Blog about industry related announcements, observations, insight  Push blog postings to social media • Monitor who is showing engagement  Add them to the list of prospects generated by the trade show June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI
  • 10. After The Trade Show • Who is visiting my website?  Companies who visit your website after the trade show are your best prospects • Anonymous visits or Known individuals  Committee buying  Relationship selling June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI
  • 11. After The Trade Show • Nurture Campaign  Email with a link to a page announcing contest winner; get them to click through on an email  Meaningful nurture campaign through a buy cycle • Scoring behaviour  Know what pages they visited, what they downloaded, how often they visited  Prioritization and market intelligence June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI
  • 12. Automation of Lead Nurturing? • Goal: Put your lead nurturing on Auto-pilot  Regular, meaningful, „canned‟ messages that reflect your exiting sales activity  Develop a campaign of webinars or events you would invite your typical prospects to  Add value to help with their buying process • Benefits: Time savings, preferred by prospects, viral effects, automated lead scoring opportunities www.ActiveConversion.com | 1-877-871-2ROI
  • 13. Lead Management • Marketing and Sales Alignment  Developing the definition of qualified lead  Empower sales with data generated by marketing  Help sales throughout a sales cycle  Help sales with relationship selling www.ActiveConversion.com | 1-877-871-2ROI
  • 14. Marketing ROI • Half of all marketing dollars are wasted • Beyond the “click through”; A/B testing www.ActiveConversion.com | 1-877-871-2ROI
  • 15. Summary • Trade shows are “opt-in” machines  You can get as many opt-ins from a trade show as your website gets in a year • Market intelligence opportunity; find out who: » is interested in the trade show » is interested in meeting you » is visiting your website June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI
  • 16. Questions? Yves Matson Senior Account Executive ActiveConversion 403-508-9889 x118 Ymatson@ActiveConversion.com Twitter: Matsony LinkedIn: http://ca.linkedin.com/in/matsony www.ActiveConversion.com | 1-877-871-2ROI
  • 17. What is Marketing Automation? • Lead Generation – reverse IP lookup • Lead Scoring – prioritization, timing • Lead Management – M&S alignment • Lead Nurturing – the leaky funnel • Marketing ROI – testing and measuring June 29, 2010 | www.ActiveConversion.com | 1-877-871-2ROI