Today, I was invited by Prof. Monica Divitini at NTNU Trondheim, Department of Computer Science, to talk about my research, especially about ongoing work. I talked about designing for workplace learning, and other knowledge intensive activities. A major research stream in the past and present has been data-driven and reflective learning. Other ongoing research stream are: virtualising face-2-face trainings for professionals, designing adaptive systems to improve reading comprehension, using tree visualisations to represent complex sensor data to provide added value of positive impact on wellbeing and stimulate emotional connection to machines, and to design for developing new data-driven business models from the perspective of organisational learning and knowledge creation.

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DIS 2018 - Introduction
S C I E N C E  P A S S I O N  T E C H N O L O G Y
u www.tugraz.at
Designing for Workplace
Learning and Other
Knowledge Intensive
Activities
August 10, 2018 – Research Visit at NTNU IDI https://www.ntnu.no/idi
Viktoria Pammer-Schindler, Graz University of Technology & Know-
Center GmbH

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Viktoria Pammer-Schindler
http://viktoriapammer.wordpress.com/about
Email: viktoria.pammer@tugraz.at
 Assistant professor – TU Graz, Institute of
Interactive Systems and Data Science
 Research area manager – Know-Center,
Competence Center for Data-Driven Business &
Big Data Analytics
 Research group of typically ~10 people
March 6, 2018
Viktoria Pammer-Schindler, Institute for Interactive Systems and Data Science

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Viktoria Pammer-Schindler
http://viktoriapammer.wordpress.com/about
Email: viktoria.pammer@tugraz.at
Designing socio-technical interventions for
workplace learning
 Or learning in other settings
 Or other knowledge intensive activities in the
workplace, e.g.,:
 Decision making in emergency forces
(Köfler et al., 2018 – IT information technology)
 Process support - Intelligent document-centered digital
workspace using NLP and textmining
March 6, 2018
Viktoria Pammer-Schindler, Institute for Interactive Systems and Data Science

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Method – User-Centered, Contextual Design
March 6, 2018
Viktoria Pammer-Schindler, Institute for Interactive Systems and Data Science
Understand Design Evaluate

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Research Stream: Data-Driven
and Reflective Learning
 Reflection in the workplace is iterative,
and can be triggered by tools.
(Pammer, Prilla & Krogstie, 2017 – IJTEL)
 Data can inform reflection, but data
capturing, data interpretation, and
having time for learning are key
challenges in workplaces
(Rivera-Pelayo et al., 2017 – toCHI; Pammer et
al., 2015 - ECTEL)
 Theory-inspired adaptive guidance
for reflection supports learning
(Fessl et al., 2017 – IEEE TLT)
March 6, 2018
Viktoria Pammer-Schindler, Institute for Interactive Systems and Data Science

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Data-Driven and Reflective Learning NOW
 Ongoing: Using activity theory to frame reflection
helps conceptualise the reflection object.
 Ongoing: Reflect on
search practice; and
stimulate experimentation
(unlearning routine)
Fessl, Wertner & Pammer 2018
- ECTEL (Demo)
 Upcoming: Digitalising Vocational Training –
Reflection as means to connect formal learning
setting and work setting
March 6, 2018
Viktoria Pammer-Schindler, Institute for Interactive Systems and Data Science

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Other ongoing research streams
 Virtualising f2f training for senior professionals – Study
compares communication, interruptions and learning
results in virtual and f2f trainings.
Pammer et al., 2018 – ACM L@Scale (Poster) – Great
Conference!
 Adaptive system for improving reading
comprehension and health literacy of ~12-year-olds.
 Tree visualisations of sensor data to stimulate well-being
and emotional connection to machines (positive
computing)
Barreiros et al., 2018 – IEEE CEM
 Designing support for the development of data-driven
business models (case: automative sector)
Fruhwirth, Breitfuss & Pammer, 2018 – ISPIM (WiP) – ISPIM
founded in Norway!
March 6, 2018
Viktoria Pammer-Schindler, Institute for Interactive Systems and Data Science

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ECTEL 2018 – European Conference on
Technology Enhanced Learning – Leeds, UK,
Sept 3-6
@ECTELconference
www.ec-tel.eu
March 6, 2018
Viktoria Pammer-Schindler, Institute for Interactive Systems and Data Science

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ACM CHI 2019 – ACM Conference on Human
Factors in Computing, Glasgow May 4-9
Subcommittee: Learning, Education and
Families
http://chi2019.acm.org/
Paper deadline: September 14/21
March 6, 2018
Viktoria Pammer-Schindler, Institute for Interactive Systems and Data Science

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Open PhD position in TEL!
March 6, 2018
Viktoria Pammer-Schindler, Institute for Interactive Systems and Data Science