1. THE COMPANY
MORE FLEXIBILITY THROUGH DECENTRALIEZD STRUCTUR

2. A Team with many years of experience
Who we are
Sabienzia is a dynamic and international
enterprise that combines a team with more
than 20 years of expertise in the area of
teleworking, unified communication,
virtualization, advanced analytics and IT for
green. We are committed to create paperless
solutions.
10.08.2011 Company Presentation 2

3. A Team with many years of experience
What we do
We develope innovative telecommunication
technologies to achieve labor-, social- and
environmental goals. Less commuting to the
workplace and working with motivated talents
means not only higher performance but more
important: less waste!.
VIDEO: Call Center showcase
10.08.2011 Company Presentation 3

4. A complete SUITE
To effectively orchestrate decentralized networks
Sabienzia Secure Desktop
Talent Media Interface Communicator
Talent Media Center Diagnose Tool
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5. LABS
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6. IP-Trends
VoIP Minutes vs PSTN Minutes
VoIP service market reached $49.8 billion
in 2010, a 43% increase from $34.8 billion
in 2008, and forecast services market to
grow to $74.5 billion in 2015
Skype now represents over
20% of ALL international traffic
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7. IP-Trends
Enabling devices
Sabienzia Secure Desktop
Communicator
Talent Media Interface
Diagnose Tool
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8. Sabienzia LABS
Talent Media Mobile - Monitoring und Steuerung unterwegs
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9. Sabienzia LABS
Diagnose Tool – Measuring IT performance
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10. Sabienzia LABS
IP-Connect
IP-Connect (Endkunden)
SIP-Communicator (Agenten)
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11. Sabienzia LABS
Case Lexware
IP-Connect
Plugin
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12. THE INTERACTIVE DIALOGUE PLATFORM

13. The Interfaces of IDP
TMC and TMI
Admin Agents
Talent Media Center Talent Media Interface
Diagnose Tool
Sabienzia Secure Desktop
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14. Admin
Real-Time
Management

15. Agents
Real-Time
Interaction

16. SECURITY / DATA PROTECTION

17. Sabienzia Secure Desktop – SSD
The complete solution for data processing in telework places
• No hardware or special equipment required, just download and install
• The SSD is always automatically updated and as such always maintains already-installed
software to the most current standards. No costly hardware or software updates are
necessary.
• SSD is compatible with all current target systems (Citrix, windows RDP, website via VPN etc.)
• Simultaneous usage of multiple target systems is possible
• Individual rights profile management for every individual telework station.
• Lightning-fast switching between SSD and the “private” desktop
• Screen Timeout in IDLE status
• The SSD is a proprietary solution developed by our industry experts and security
specialists in order to meet the legal requirements of the data protection law in
accordance with the German Federal Data Protection Law §9.
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18. Sabienzia Secure Desktop
The same PC with two different desktops
„private“ Desktop: Sabienzia Secure Desktop:
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19. Optical Biometric Access Control
To prevent identity manipulation
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20. Agent Video Authentication
Integrate Video-Streaming tool between Agent and eConcierge
Agents Live-Streaming via
Webcam
eConcierge Live-Streaming
via Webcam
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21. Admin Video Verification
Access authorization after identity check
eConcierge compares eConcierge Live-Streaming
the stored photo with via Webcam
the agent Live Agents Live-Streaming via
Streaming before Webcam
allowing access to the
Database stored photo for
systems identity check.
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22. HIT THE GROUND RUNNING
IN A NEW DIMESION OF COSTUMER DIALOGUE
We are glad to answer your
questions at any time:
Salim Chujfi Qualified to the German
Chief Technical Officer
sc@sabienzia.com innovation award 2011

23. THANK YOU FOR YOUR ATTENTION !