1. Cloud, Cost
+ Complexity
C H A L L E N G I N G the T R A D I T I O N A L I D E N T I T Y
MANAGEMENT MODEL
IN THE ERA OF THE
EXTENDED ENTERPRISE:
Fewer boundaries exist thanks to
continuous innovations in cloud and mobile
technologies; business applications are now
on premises, cloud- and SaaS-based; and
users extend beyond onsite employees to
include contractors, customers and
partners.
I N C R E A S I N G LY C O M P L E X M I X O F U S E R S :
50
%
75 %
OF ENTERPRISES
MANAGE IDENTITIES
FOR AT LE AS T
ONE TYPE OF
EXTERNAL USER
OF E
N
MOB TERPRI
SES
ILE
MAN
IDEN
AGE
TITI
ES.
73
%
84
MOBILE
EMPLOYEES
%
44
%
CONTRACTORS
24 19
BUSINESS
CUSTOMERS
%
%
OFFICE-BASED
EMPLOYEES
11
%
PARTNERS
CONSUMER
CUSTOMERS
MANY L ARGE ORGANIZ ATIONS
ARE GRAPPLING
with how to address these new challenges in
identity and access management (IAM) with the
legacy solutions they already have in place.
SECUR IT Y AND TOTAL COS T
OF OWNERSHIP
are top priorities in identity management.
M O S T I M P O R TA N T C R I T E R I A F O R I M P L E M E N T I N G A N I A M S Y S T E M :
SECURITY OF
CREDENTIALS
60
%
54
%
51
%
51
%
48
TOTAL COST
OF OWNERSHIP
%
EASE OF
IMPLEMENTATION
ACCESS FOR
EXTERNAL USERS
EASE OF
CONFIGURATION MANAGEMENT
37
%
37
%
27
%
24
%
COVERAGE FOR CORPORATE
APPLICATION ON MOBILE DEVICES
In a survey of enterprises
managing a total of
4.5
TECHNICAL
SUPPORT
COVERAGE FOR CLOUD-BASED
APPLICATIONS
UP-TIME
UPFRONT
COST
10
MILLION
GLOBAL
IDENTITIES
Symplified gauged IAM
priorities and pain points
including:
SECURITY
SCALABILITY
COST
%
COMPLEXITY
BECAUSE NO SINGLE
TRADITIONAL IAM PRODUCT
MET ALL OF THEIR NEEDS...
ON PR E
M
...many enterprises have created, and are
now burdened with managing, a patchwork
of multiple solutions. Mobile identities and
the growing number of new applications are
also common challenges.
ON PR E
M
ISE
ISE
TOP IDENTIT Y AND ACCESS MANAGEMENT CHALLENGES
28
%
28
%
24
%
24
%
USING MULTIPLE TOOLS TO MANAGE IAM
(E.G., ON-PREMISE, SPREADSHEETS, ACTIVE
DIRECTORY, LDAP)
MANAGING IDENTITY AND ACCESS FOR
MOBILE DEVICES
TIME AND EFFORT REQUIRED TO ADD
NEW APPLICATIONS
MANAGING IDENTITY AND ACCESS FOR
CLOUD-BASED APPLICATIONS
19
%
14
%
AUDITING USER
ACTIVITIES WITHIN AN
APPLICATION
MANAGING
ACCESS
W/OUT
REPLICATING
USER DATA
IDENTIT Y AND ACCESS MANAGEMENT
G O A L S , R A N K E D O N I M P O R TA N C E .
57
DATA SECURITY
AND PRIVACY
%
36
%
EFFICIENT
SERVICE DELIVERY
TO USERS
(PASSWORDS AND
ACCESS TO
APPLICATIONS)
REGUL ATORY COMPLIANCE
is among the top three most important
goals enterprises want to address via IAM.
29
%
29
%
ACCESSING APPLICATIONS AND
DATA ON MOBILE DEVICES
25
27
%
MANAGE COST OF IDENTITY AND
ACCESS ADMINISTRATION
PROVIDING + CONTROLLING ACCESS
TO CLOUD-BASED APPLICATIONS
%
21
%
20
%
PROTECT SECURITY OF WEB
AND MOBILE APPLICATIONS
SIMPLIFY MANAGEMENT
OF IAM
18
%
ONBOARDING AND PROMOTING
VISIBILITY OF NEW APPLICATIONS
THE MIGR ATION OF APPLIC ATIONS
TO CLOUD SERVICES...
...mobility and the need to manage non-employees'
access to sensitive materials are challenging
CIOs everywhere. IT is expected to do more with
less while the volume of users, the diversity of
their requirements, the proliferation of applications,
and the demand for BYOD all explode.
Symplified was founded on the principle that identity is central to enterprise security.
Today the company delivers an identity management services platform that manages
user identities and access across any device or application, located on premises or in
the cloud, anywhere in the world.
To learn more, visit www.symplified.com.
About Symplified
Symplified delivers a secure, comprehensive identity management services platform to manage user
identities and access across any device or application, located on premises or in the cloud, for businesses
around the world.
Research methodology: Symplified commissioned a survey conducted October 12 – 13, 2013 among 63 IT decision makers in firms with
3,000 or more employees who completed an online survey designed by Lawless Research LLC and programmed via Qualtrics, Inc. The
margin of error is +/- 12 percentage points at the 95 percent level of confidence.