2. INTRODUCTION
Government Three organs : Legislature, Executive
and Judiciary.
Public Service – arms of executive .
Turns goals and objectives into reality.
Part of Public Administration
Instrument of Development and change .
3. MEANING
"CIVIL Service is the name of an important government institution comprising
the staffs of central administration of the State. It is more for it stands for a
spirit essential to the success of modem democracy, an Ideal of vocation in
public officials who devote their lives to the service of the community”
E.N.Gladden
"Civil Service is a professional body of officials, permanent, paid and skilled“
H. Finer
Well-knit and well - organised public bureaucratic structure precedes electoral
democracy. It provides stability and continuity to the system of government.
4. RELATIONSHIP BETWEEN THE GOVERNMENT AND
PUBLIC SERVICES
Public services have always been an important arm of the
government for formulation, implementation, monitoring
and evaluation of its programme .
Bureaucrats have more knowledge, experience, inter-
governmental ties and time than the politicians.
The dichotomy between policy formulation and
implementation can never be strictly maintained in practice.
The government sets the goals for public services, hence it is
instrumental as a tool to achieve these goals.
5. SCOPE OF PUBLIC SERVICES
The role of public services is changing with time.
A status-quo bound public services can never solve the new and growing
administrative problems.
Its scope is widening.
Transition from ‘Traditional“ to 'Modern' State.
The state transcends itself from 'warfare' to 'welfare‘.
The administration undergoes a transition from 'law and order' orientation to
'developmental' orientation.
6. CONTINUE…
• Development becomes the focus, planning becomes essential,
for it is only through a systematic and scientific planning that
the resource mobilisation and input utilisation. Within the
shortest time is possible in order to attain optimal output
Administration thus has to pay attention to policy
formulation, programme design. Project management and
programme evaluation. For all this. efficient and effective
Public services is required since efficiency in the conduct of
government business depends primarily on the ability of
personnel employed by the state.
7. GRAWTB IN THE FUNCTIONS OF
PUBLIC SERVICES
The civil servants perform a number of functions. The major functions are:
1) Determination of Policy :- The civil servants are actively involved in the formulation
and 'determination of the policy of the country.
2) Implementation of Legislation and Policies : - The civil servants exercise a large
sphere of discretion in the execution of laws and policies.
3) Delegated Legislation :- frame detailed rules and regulation and is not familiar with the
complexities of the modern legislation.
4) Administrative Adjudication : - Exercise quasi-judicial powers.
5) licensing and inspection.
6) regulation of government policies.
7) collection of taxes.
8) Taking note of working conditions.
8. CONTINUE…
• Thus in brief, civil servants perform the functions of:
a) Advising the government regarding the programmes. Providing the ministers
with necessary information and statistics.
b) Implementing the plans. policies and programmes formulated by the Government.
c) Monitoring and evaluating the programmes of the Government.
d) Carrying out the tasks delegated to them by the Government.
e) Determining cases on issues involving rights and obligations of private
citizens and parties.
9. ROLE MODELS FOR CIVIL
SERVICES
1) Instrumentality Role: - civil services should play basically an instrumental
role in its operation, in-as-much as it is not the master but agent of policy
formulation and execution.
2) Neutrality Role : - civil services have to perform, in the right spirit of their
structural functional framework, they have to be "neutral" in their approach,
outlook and activities.
3) Commitment Role :- civil servants should be in accord with the policy
objectives of the government. commitment should be to a new social and
economic order, and has to be consciously built and nurtured through the
careers of civil servants'. Commitment should be related to the developmental
philosophy of the state. commitment should, ideally, be to the ideals of the
Constitution of the country. commitment has to be to the conscience of the civil
servants, their belief, cultural and ethical values and sense of justice and
righteousness.
10. CONTINUE
…
4) Impersonality Role :- Civil services should, by and large adopt an 'impersonality'
profile while dealing with matters concerning policies, programmes and issues.
5) Anonymity Role :- the minister has to answer for the actions of civil servants in the
Parliament.
6) Professionality Role :- The civil servants are employed for their knowledge, skill,
expertise, experience, competence and merit.
11. THE CHANGING ROLE OF PUBLIC
SERVICES
The future administrators must acquire knowledge in the fields of
science and technology, social and behavioural sciences, modern tools
of management, human relations in management and administrative
research and development.
e- Government.
The public servants must undertake capability generation programmes
(such programmes must aim at increasing the capability of public
servants in order to perform the administrative tasks properly) within
the framework of specific needs, particularistic environment, local
culture and ethos. With the growing involvement of public services in
the public sector enterprises and other quasi-government undertakings,
they have to become more flexible and adaptable.
12. LET US SUM UP
The efficiency of public services is very essential for the
proper functioning of any administrative system. The public
servants are constantly engaged with the formulation,
implementation and evaluation of policies and programmes.
Due to increase in governmental tasks and complexities of
its activities, the civil services are involved with delegated
legislation and administrative adjudication. The concept of
Welfare State has brought the government and public
services closer to the people, a cordial relationship between
the public services, the government and the people has to be
established. This unit highlighted all these aspects and
discussed the meaning, scope and role-models of public
services.
