SlideShare ist ein Scribd-Unternehmen logo
1 von 24
Downloaden Sie, um offline zu lesen
© OECD
The Principles of
Public Administration:
A framework for ENP Countries
Marian Lemke
SIGMA
Tbilisi, 7 November 2019
Aim and focus of Principles
• SIGMA has worked with EU accession countries for
almost 25 years, including CEE countries which are
now EU member states contributing valuable
reform experience
• Derived from EU and OECD requirements,
international standards and good practice in
EU/OECD countries, the Principles provide a guide
for countries in their reform processes and an
analytical framework for benchmarking of
performance
• The Principles comprise only key requirements for
horizontal aspects of good governance
Cross-sectoral framework
The Principles apply to everything that
government does. They:
• Apply to all sectors and policies (health,
education, security, employment…)
• Describe what is needed to implement
policies
• Provide the building blocks for good
public administration
2
3
Structure of the Principles
I. Six core areas:
• Key requirements
• Principles
• Subprinciples
II. Methodological Annex:
• Quantitative indicators
• Qualitative indicators
• Information sources
4
Six core areas of a
comprehensive framework
5
Policy
development
and
co-ordination
Public service
and human
resource
management Accountability
Service
delivery
Public
financial
management
Strategic framework of public administration reform
Areas of Principles for public
administration reform (1)
1. Strategic framework for public administration reform — this includes
the political commitment to the reform process, including political
leadership and technical coordination and monitoring of
implementation.
2. Policy development and coordination — this includes appropriate
coordination at the centre of government, inter-ministerial
coordination, policy development and financial analysis.
3. Public service and human resources management — this includes
organisation and functioning of the public service, including
depoliticisation, merit-based recruitment and promotion, training and
professionalisation.
6
Areas of Principles for public
administration reform (2)
4. Accountability — this includes transparency of administration,
including access to information and possibility of administrative and
legal redress.
5. Service delivery — this includes improving services for citizens and
business, including better administrative procedures and e-
government services.
6. Public financial management (PFM) — this includes a more
comprehensive approach to improving the overall budgetary process
and the management of public finances, including public
procurement.
7
Purpose of the
Methodological Annex to the Principles
• Without knowing the starting point it is hard to
decide what needs to be changed
• Without analysing progress over time it is
impossible to say what has been achieved
• Therefore, the purpose is to provide a
methodological tool which allows countries to
evaluate their current state of affairs and progress
over time
8
What the Methodological Annex includes
• A list of indicators that can be used to support
analysis and monitoring:
 All indicators include descriptions that guide
their application
 There are both qualitative and quantitative
indicators
• An overview of potential sources of information
• A methodological guide for analysis
9
Public procurement
Key Requirements
(1) Public procurement is regulated by duly enforced policies
and procedures that reflect the principles of Treaty on the
functioning of the European Union and the European Union
acquis and are supported by suitably competent and
adequately resourced institutions.
(2) In case of alleged breaches of procurement rules,
aggrieved parties have access to justice through an
independent, transparent, effective and efficient remedies.
(3) Contracting authorities are adequately staffed and
resourced and carry out their work in accordance with
applicable regulations and recognised good practice,
interacting with a supply market that is open and
competitive.
10
The remedies system
The remedies system is aligned with applicable agreements
and international regulations and with internationally
recognised good practice of independence, probity and
transparency and provides for rapid and competent handling
of complaints and sanctions:
The indicator measures the effectiveness of the system:
• Legislative and regulatory framework
• Institutional set-up
• Actual performance
• Remedies for PPP/concessions
11
Legislative framework
• Right to challenge procurement decisions
• Time limit for challenging the decisions of CA
• Available remedies
• Enforcement mechanism to ensure
implementation of PRB’s decisions
• Right to challenge the decisions of the PRB to
judicial level
12
Institutional set-up
• Transparent, objective selection/appointment
procedures
• Legal guarantees ensuring independence
• Procedures for conflict of interest situations
• Detailed procedural rules ensuring quality and
integrity of decisions
• Case-management to ensure consistency
13
Transparency
• Transparency of the process (hearings)
• Information about formal requirements
• All (pending) cases published without delay
• All decisions available (browse/search)
• Detailed statistical reports published regularly
14
Actual performance
• Fairness of fees
• Actual processing time
• Complaint submission (e-submission)
• Cases changed after verification by the court
15
Quality of decisions
• Decisions are based on applicable laws and
reflect the principles of transparency,
competition and equal treatment
• Decisions do not focus on formal errors and
omissions
• Decisions include resolution with clear
reference to legal provisions
• Decisions include a clear rationale
16
Remedies for PPP/concessions
• Right to challenge decisions in
PPP/concessions procedures
• Independence of the review body for PPP
• Timeliness and effectiveness of the review
system for PPPs
17
Use of Principles so
Design and implementation of reforms:
• Guidance for PAR and PFM strategies
• Benchmark for individual reform projects
• Guidelines for strengthening legal frameworks
(e.g. civil service laws)
Evaluation of current state and progress over time:
• Baseline measurement and assessments
Dialogue with EU, e.g.
• Formulation of sector budget support indicators
18
Successful use of the PAR Principles so far
• Baseline measurement and regular monitoring of Western
Balkan countries (2015-2019)
• Baseline measurement (assessment) of public
administration of Moldova (2015), Ukraine (2018) and
Armenia (2019)
• Assessment of service delivery in Jordan (2018) and
Morocco (2019)
• Assessment of policy development and co-ordination in
Georgia (2018)
19
Examples: IPA Monitoring Reports
20
21
Use of the Principles and European
Neighbourhood Policy
The Principles can facilitate dialogue with the EU
and other donors, helping you to:
• Steer dialogue on public administration
reforms
• Define indicators for sector budget support
• Inform discussions on sectoral programmes
• Mainstream public sector-related projects
22
Thank you for your attention!
More information can be found at:
www.sigmaweb.org
23

Weitere ähnliche Inhalte

Was ist angesagt?

Challenges to Soya Export Promotion: an Institutional Analysis of Trade Polic...
Challenges to Soya Export Promotion: an Institutional Analysis of Trade Polic...Challenges to Soya Export Promotion: an Institutional Analysis of Trade Polic...
Challenges to Soya Export Promotion: an Institutional Analysis of Trade Polic...
IFPRIMaSSP
 

Was ist angesagt? (20)

Administrative burdens created by the national transposition of EU legislation
Administrative burdens created by the national transposition of EU legislationAdministrative burdens created by the national transposition of EU legislation
Administrative burdens created by the national transposition of EU legislation
 
Challenges to Soya Export Promotion: an Institutional Analysis of Trade Polic...
Challenges to Soya Export Promotion: an Institutional Analysis of Trade Polic...Challenges to Soya Export Promotion: an Institutional Analysis of Trade Polic...
Challenges to Soya Export Promotion: an Institutional Analysis of Trade Polic...
 
Paulo Magina, OECD Public Governance Directorate, third regional conference o...
Paulo Magina, OECD Public Governance Directorate, third regional conference o...Paulo Magina, OECD Public Governance Directorate, third regional conference o...
Paulo Magina, OECD Public Governance Directorate, third regional conference o...
 
Regulatory Budgets and Stock-Flow Linkage Rules
Regulatory Budgets and Stock-Flow Linkage RulesRegulatory Budgets and Stock-Flow Linkage Rules
Regulatory Budgets and Stock-Flow Linkage Rules
 
PPT, G Cazan, SIGMA, Third ENP East public procurement conference, Tbilisi, 6...
PPT, G Cazan, SIGMA, Third ENP East public procurement conference, Tbilisi, 6...PPT, G Cazan, SIGMA, Third ENP East public procurement conference, Tbilisi, 6...
PPT, G Cazan, SIGMA, Third ENP East public procurement conference, Tbilisi, 6...
 
Australia’s regulatory impact analysis system
Australia’s regulatory impact analysis systemAustralia’s regulatory impact analysis system
Australia’s regulatory impact analysis system
 
Daniel Ivarsson, SIGMA expert, third regional conference on public procuremen...
Daniel Ivarsson, SIGMA expert, third regional conference on public procuremen...Daniel Ivarsson, SIGMA expert, third regional conference on public procuremen...
Daniel Ivarsson, SIGMA expert, third regional conference on public procuremen...
 
8th Conference on Measuring Regulatory Performance: Realising Impact: The Rol...
8th Conference on Measuring Regulatory Performance: Realising Impact: The Rol...8th Conference on Measuring Regulatory Performance: Realising Impact: The Rol...
8th Conference on Measuring Regulatory Performance: Realising Impact: The Rol...
 
Implementation of selected principles of the OECD recommendation on public pr...
Implementation of selected principles of the OECD recommendation on public pr...Implementation of selected principles of the OECD recommendation on public pr...
Implementation of selected principles of the OECD recommendation on public pr...
 
Dariusz Koba, Poland, third regional conference on public procurement for ENP...
Dariusz Koba, Poland, third regional conference on public procurement for ENP...Dariusz Koba, Poland, third regional conference on public procurement for ENP...
Dariusz Koba, Poland, third regional conference on public procurement for ENP...
 
PPT, CR Ipate, EC, Third ENP East public procurement conference, Tbilisi, 6 N...
PPT, CR Ipate, EC, Third ENP East public procurement conference, Tbilisi, 6 N...PPT, CR Ipate, EC, Third ENP East public procurement conference, Tbilisi, 6 N...
PPT, CR Ipate, EC, Third ENP East public procurement conference, Tbilisi, 6 N...
 
PPT, L Kojnok, EC, Third ENP East public procurement conference, Tbilisi, 6 N...
PPT, L Kojnok, EC, Third ENP East public procurement conference, Tbilisi, 6 N...PPT, L Kojnok, EC, Third ENP East public procurement conference, Tbilisi, 6 N...
PPT, L Kojnok, EC, Third ENP East public procurement conference, Tbilisi, 6 N...
 
Implementing the One-for-One Rule: Background, Mechanics, Results and Lessons
Implementing the One-for-One Rule: Background, Mechanics, Results and Lessons Implementing the One-for-One Rule: Background, Mechanics, Results and Lessons
Implementing the One-for-One Rule: Background, Mechanics, Results and Lessons
 
Pros & Cons of Inspectorate Reforms
Pros & Cons of Inspectorate ReformsPros & Cons of Inspectorate Reforms
Pros & Cons of Inspectorate Reforms
 
OECD Regulatory Policy Review of Korea - Key Findings
OECD Regulatory Policy Review of Korea - Key FindingsOECD Regulatory Policy Review of Korea - Key Findings
OECD Regulatory Policy Review of Korea - Key Findings
 
Ingo Weustenfeld - The 2016 EU Justice Scoreboard
Ingo Weustenfeld - The 2016 EU Justice ScoreboardIngo Weustenfeld - The 2016 EU Justice Scoreboard
Ingo Weustenfeld - The 2016 EU Justice Scoreboard
 
Presentation by Maria Stylianidou, Hellenic Open University, Greece (ENG) Sec...
Presentation by Maria Stylianidou, Hellenic Open University, Greece (ENG) Sec...Presentation by Maria Stylianidou, Hellenic Open University, Greece (ENG) Sec...
Presentation by Maria Stylianidou, Hellenic Open University, Greece (ENG) Sec...
 
Key aspects of Australia's Regulatory Policy
Key aspects of Australia's Regulatory PolicyKey aspects of Australia's Regulatory Policy
Key aspects of Australia's Regulatory Policy
 
Ana Durnic, Montenegro, third regional conference on public procurement for E...
Ana Durnic, Montenegro, third regional conference on public procurement for E...Ana Durnic, Montenegro, third regional conference on public procurement for E...
Ana Durnic, Montenegro, third regional conference on public procurement for E...
 
Engaging Stakeholders Effectively for a Targeted Approach in Evaluation
Engaging Stakeholders Effectively for a Targeted Approach in Evaluation Engaging Stakeholders Effectively for a Targeted Approach in Evaluation
Engaging Stakeholders Effectively for a Targeted Approach in Evaluation
 

Ähnlich wie PPT, M Lemke, SIGMA, Third ENP East public procurement conference, Tbilisi, 6 November 2019

Ces conference presentation 2013 final_june 2013
Ces conference presentation 2013 final_june 2013Ces conference presentation 2013 final_june 2013
Ces conference presentation 2013 final_june 2013
CesToronto
 

Ähnlich wie PPT, M Lemke, SIGMA, Third ENP East public procurement conference, Tbilisi, 6 November 2019 (20)

Presentation by Marian Lemke, SIGMA (ENG) Second SIGMA Regional ENP East Conf...
Presentation by Marian Lemke, SIGMA (ENG) Second SIGMA Regional ENP East Conf...Presentation by Marian Lemke, SIGMA (ENG) Second SIGMA Regional ENP East Conf...
Presentation by Marian Lemke, SIGMA (ENG) Second SIGMA Regional ENP East Conf...
 
Presentation on Principles of Public Administration kickoff meeting in Chisin...
Presentation on Principles of Public Administration kickoff meeting in Chisin...Presentation on Principles of Public Administration kickoff meeting in Chisin...
Presentation on Principles of Public Administration kickoff meeting in Chisin...
 
Vagi-session3-4_CofGov_10072017
Vagi-session3-4_CofGov_10072017Vagi-session3-4_CofGov_10072017
Vagi-session3-4_CofGov_10072017
 
RIA in the context of regulatory policy and governance: UK
RIA in the context of regulatory policy and governance: UKRIA in the context of regulatory policy and governance: UK
RIA in the context of regulatory policy and governance: UK
 
Presentation- Seminar Standard Cost Model - Turkey, 5-6 April 2018 - English
Presentation- Seminar Standard Cost Model - Turkey, 5-6 April 2018 - EnglishPresentation- Seminar Standard Cost Model - Turkey, 5-6 April 2018 - English
Presentation- Seminar Standard Cost Model - Turkey, 5-6 April 2018 - English
 
Supporting open regulatory policy
Supporting open regulatory policySupporting open regulatory policy
Supporting open regulatory policy
 
SIGMA Baseline Measurement Report presentation
SIGMA Baseline Measurement Report presentationSIGMA Baseline Measurement Report presentation
SIGMA Baseline Measurement Report presentation
 
Presentation by D. Ivarsson, M. Lemke, K. Paabusk, SIGMA Bilateral Event on t...
Presentation by D. Ivarsson, M. Lemke, K. Paabusk, SIGMA Bilateral Event on t...Presentation by D. Ivarsson, M. Lemke, K. Paabusk, SIGMA Bilateral Event on t...
Presentation by D. Ivarsson, M. Lemke, K. Paabusk, SIGMA Bilateral Event on t...
 
Infrastructure Regulatory System
Infrastructure Regulatory SystemInfrastructure Regulatory System
Infrastructure Regulatory System
 
OECD Regulatory Policy Review of Korea 2017 - Key Findings
OECD Regulatory Policy Review of Korea 2017 - Key FindingsOECD Regulatory Policy Review of Korea 2017 - Key Findings
OECD Regulatory Policy Review of Korea 2017 - Key Findings
 
OECD Enforcement and inspection toolkit
OECD Enforcement and inspection toolkitOECD Enforcement and inspection toolkit
OECD Enforcement and inspection toolkit
 
4 Principles and Policies for Good Policy Making and Legislative Drafting: OE...
4 Principles and Policies for Good Policy Making and Legislative Drafting: OE...4 Principles and Policies for Good Policy Making and Legislative Drafting: OE...
4 Principles and Policies for Good Policy Making and Legislative Drafting: OE...
 
Ces conference presentation 2013 final_june 2013
Ces conference presentation 2013 final_june 2013Ces conference presentation 2013 final_june 2013
Ces conference presentation 2013 final_june 2013
 
Presentation of the meeting "Support to the mid-term revision of the Strategy...
Presentation of the meeting "Support to the mid-term revision of the Strategy...Presentation of the meeting "Support to the mid-term revision of the Strategy...
Presentation of the meeting "Support to the mid-term revision of the Strategy...
 
PPT by SIGMA, SIGMA-ReSPA event administrative simplification 31 May 2022
PPT by SIGMA, SIGMA-ReSPA event administrative simplification 31 May 2022PPT by SIGMA, SIGMA-ReSPA event administrative simplification 31 May 2022
PPT by SIGMA, SIGMA-ReSPA event administrative simplification 31 May 2022
 
OECD Framework for Regulatory Policy Evaluation, Launch of the report, Christ...
OECD Framework for Regulatory Policy Evaluation, Launch of the report, Christ...OECD Framework for Regulatory Policy Evaluation, Launch of the report, Christ...
OECD Framework for Regulatory Policy Evaluation, Launch of the report, Christ...
 
Presentation by Dr. Jan-Hinrik Meyer-Sahling
Presentation by Dr. Jan-Hinrik Meyer-SahlingPresentation by Dr. Jan-Hinrik Meyer-Sahling
Presentation by Dr. Jan-Hinrik Meyer-Sahling
 
Peter Vagi, Seminar on Monitoring and Evaluation, Kizilcahamam, Republic of T...
Peter Vagi, Seminar on Monitoring and Evaluation, Kizilcahamam, Republic of T...Peter Vagi, Seminar on Monitoring and Evaluation, Kizilcahamam, Republic of T...
Peter Vagi, Seminar on Monitoring and Evaluation, Kizilcahamam, Republic of T...
 
Presentation. Workshop to discuss the joint EC/SIGMA comments to the draft Bi...
Presentation. Workshop to discuss the joint EC/SIGMA comments to the draft Bi...Presentation. Workshop to discuss the joint EC/SIGMA comments to the draft Bi...
Presentation. Workshop to discuss the joint EC/SIGMA comments to the draft Bi...
 
Good Governance in the Public Sector Presentation
Good Governance in the Public Sector PresentationGood Governance in the Public Sector Presentation
Good Governance in the Public Sector Presentation
 

Mehr von Support for Improvement in Governance and Management SIGMA

Mehr von Support for Improvement in Governance and Management SIGMA (20)

PPT - SIGMA-GIZ Academies - Stage 1 - CAF Ukraine roadmap.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF Ukraine roadmap.pdfPPT - SIGMA-GIZ Academies - Stage 1 - CAF Ukraine roadmap.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF Ukraine roadmap.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - CAF Moldova roadmap.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF Moldova roadmap.pdfPPT - SIGMA-GIZ Academies - Stage 1 - CAF Moldova roadmap.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF Moldova roadmap.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 -CAF Armenia roadmap.pdf
PPT - SIGMA-GIZ Academies - Stage 1 -CAF Armenia roadmap.pdfPPT - SIGMA-GIZ Academies - Stage 1 -CAF Armenia roadmap.pdf
PPT - SIGMA-GIZ Academies - Stage 1 -CAF Armenia roadmap.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - Financial support tu PAR in Montenegro....
PPT - SIGMA-GIZ Academies - Stage 1 - Financial support tu PAR in Montenegro....PPT - SIGMA-GIZ Academies - Stage 1 - Financial support tu PAR in Montenegro....
PPT - SIGMA-GIZ Academies - Stage 1 - Financial support tu PAR in Montenegro....
 
PPT - SIGMA-GIZ Academies - Stage 1 - SIGMA opening.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - SIGMA opening.pdfPPT - SIGMA-GIZ Academies - Stage 1 - SIGMA opening.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - SIGMA opening.pdf
 
Photo gallery - SIGMA-GIZ Academies on QM - Stage 1.pdf
Photo gallery - SIGMA-GIZ Academies on QM - Stage 1.pdfPhoto gallery - SIGMA-GIZ Academies on QM - Stage 1.pdf
Photo gallery - SIGMA-GIZ Academies on QM - Stage 1.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - prezentacija gsb podgorica.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - prezentacija gsb podgorica.pdfPPT - SIGMA-GIZ Academies - Stage 1 - prezentacija gsb podgorica.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - prezentacija gsb podgorica.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - CAF-MONTENEGRO-29-FEB.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF-MONTENEGRO-29-FEB.pdfPPT - SIGMA-GIZ Academies - Stage 1 - CAF-MONTENEGRO-29-FEB.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF-MONTENEGRO-29-FEB.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - CAF Georgia.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF Georgia.pdfPPT - SIGMA-GIZ Academies - Stage 1 - CAF Georgia.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF Georgia.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - QM Roadmapping Day 2 and 3.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - QM Roadmapping Day 2  and 3.pdfPPT - SIGMA-GIZ Academies - Stage 1 - QM Roadmapping Day 2  and 3.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - QM Roadmapping Day 2 and 3.pdf
 
Academies-QM_Stage1_Ministry of Higher Education CAF.pdf
Academies-QM_Stage1_Ministry of Higher Education CAF.pdfAcademies-QM_Stage1_Ministry of Higher Education CAF.pdf
Academies-QM_Stage1_Ministry of Higher Education CAF.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - ReSPA and CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - ReSPA and CAF.pdfPPT - SIGMA-GIZ Academies - Stage 1 - ReSPA and CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - ReSPA and CAF.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 -Bosnia Herzegovina CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 -Bosnia Herzegovina CAF.pdfPPT - SIGMA-GIZ Academies - Stage 1 -Bosnia Herzegovina CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 -Bosnia Herzegovina CAF.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 -Montenegro CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 -Montenegro CAF.pdfPPT - SIGMA-GIZ Academies - Stage 1 -Montenegro CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 -Montenegro CAF.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - North Macedonia CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - North Macedonia CAF.pdfPPT - SIGMA-GIZ Academies - Stage 1 - North Macedonia CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - North Macedonia CAF.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - CAF in Ukraine.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF in Ukraine.pdfPPT - SIGMA-GIZ Academies - Stage 1 - CAF in Ukraine.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - CAF in Ukraine.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 -Serbia CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 -Serbia CAF.pdfPPT - SIGMA-GIZ Academies - Stage 1 -Serbia CAF.pdf
PPT - SIGMA-GIZ Academies - Stage 1 -Serbia CAF.pdf
 
PPT - SIGMA-GIZ Academies - Stage 1 - SIGMA opening.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - SIGMA opening.pdfPPT - SIGMA-GIZ Academies - Stage 1 - SIGMA opening.pdf
PPT - SIGMA-GIZ Academies - Stage 1 - SIGMA opening.pdf
 
Omnichannel management, by Willem Pieterson - SIGMA Webinars on service desig...
Omnichannel management, by Willem Pieterson - SIGMA Webinars on service desig...Omnichannel management, by Willem Pieterson - SIGMA Webinars on service desig...
Omnichannel management, by Willem Pieterson - SIGMA Webinars on service desig...
 
eZdravlje, by Vladimir Raickovic - SIGMA Webinars on service design and deliv...
eZdravlje, by Vladimir Raickovic - SIGMA Webinars on service design and deliv...eZdravlje, by Vladimir Raickovic - SIGMA Webinars on service design and deliv...
eZdravlje, by Vladimir Raickovic - SIGMA Webinars on service design and deliv...
 

Kürzlich hochgeladen

Call Girls in Chandni Chowk (delhi) call me [9953056974] escort service 24X7
Call Girls in Chandni Chowk (delhi) call me [9953056974] escort service 24X7Call Girls in Chandni Chowk (delhi) call me [9953056974] escort service 24X7
Call Girls in Chandni Chowk (delhi) call me [9953056974] escort service 24X7
9953056974 Low Rate Call Girls In Saket, Delhi NCR
 
Call Girls in Sarita Vihar Delhi Just Call 👉👉9873777170 Independent Female ...
Call Girls in  Sarita Vihar Delhi Just Call 👉👉9873777170  Independent Female ...Call Girls in  Sarita Vihar Delhi Just Call 👉👉9873777170  Independent Female ...
Call Girls in Sarita Vihar Delhi Just Call 👉👉9873777170 Independent Female ...
adilkhan87451
 
call girls in Raghubir Nagar (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service ...
call girls in Raghubir Nagar (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service ...call girls in Raghubir Nagar (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service ...
call girls in Raghubir Nagar (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service ...
9953056974 Low Rate Call Girls In Saket, Delhi NCR
 

Kürzlich hochgeladen (20)

celebrity 💋 Nagpur Escorts Just Dail 8250092165 service available anytime 24 ...
celebrity 💋 Nagpur Escorts Just Dail 8250092165 service available anytime 24 ...celebrity 💋 Nagpur Escorts Just Dail 8250092165 service available anytime 24 ...
celebrity 💋 Nagpur Escorts Just Dail 8250092165 service available anytime 24 ...
 
The U.S. Budget and Economic Outlook (Presentation)
The U.S. Budget and Economic Outlook (Presentation)The U.S. Budget and Economic Outlook (Presentation)
The U.S. Budget and Economic Outlook (Presentation)
 
Finance strategies for adaptation. Presentation for CANCC
Finance strategies for adaptation. Presentation for CANCCFinance strategies for adaptation. Presentation for CANCC
Finance strategies for adaptation. Presentation for CANCC
 
VIP Model Call Girls Baramati ( Pune ) Call ON 8005736733 Starting From 5K to...
VIP Model Call Girls Baramati ( Pune ) Call ON 8005736733 Starting From 5K to...VIP Model Call Girls Baramati ( Pune ) Call ON 8005736733 Starting From 5K to...
VIP Model Call Girls Baramati ( Pune ) Call ON 8005736733 Starting From 5K to...
 
Nanded City ? Russian Call Girls Pune - 450+ Call Girl Cash Payment 800573673...
Nanded City ? Russian Call Girls Pune - 450+ Call Girl Cash Payment 800573673...Nanded City ? Russian Call Girls Pune - 450+ Call Girl Cash Payment 800573673...
Nanded City ? Russian Call Girls Pune - 450+ Call Girl Cash Payment 800573673...
 
VIP Model Call Girls Lohegaon ( Pune ) Call ON 8005736733 Starting From 5K to...
VIP Model Call Girls Lohegaon ( Pune ) Call ON 8005736733 Starting From 5K to...VIP Model Call Girls Lohegaon ( Pune ) Call ON 8005736733 Starting From 5K to...
VIP Model Call Girls Lohegaon ( Pune ) Call ON 8005736733 Starting From 5K to...
 
A Press for the Planet: Journalism in the face of the Environmental Crisis
A Press for the Planet: Journalism in the face of the Environmental CrisisA Press for the Planet: Journalism in the face of the Environmental Crisis
A Press for the Planet: Journalism in the face of the Environmental Crisis
 
best call girls in Pune - 450+ Call Girl Cash Payment 8005736733 Neha Thakur
best call girls in Pune - 450+ Call Girl Cash Payment 8005736733 Neha Thakurbest call girls in Pune - 450+ Call Girl Cash Payment 8005736733 Neha Thakur
best call girls in Pune - 450+ Call Girl Cash Payment 8005736733 Neha Thakur
 
Pimple Gurav ) Call Girls Service Pune | 8005736733 Independent Escorts & Dat...
Pimple Gurav ) Call Girls Service Pune | 8005736733 Independent Escorts & Dat...Pimple Gurav ) Call Girls Service Pune | 8005736733 Independent Escorts & Dat...
Pimple Gurav ) Call Girls Service Pune | 8005736733 Independent Escorts & Dat...
 
Call Girls in Chandni Chowk (delhi) call me [9953056974] escort service 24X7
Call Girls in Chandni Chowk (delhi) call me [9953056974] escort service 24X7Call Girls in Chandni Chowk (delhi) call me [9953056974] escort service 24X7
Call Girls in Chandni Chowk (delhi) call me [9953056974] escort service 24X7
 
Call Girls in Sarita Vihar Delhi Just Call 👉👉9873777170 Independent Female ...
Call Girls in  Sarita Vihar Delhi Just Call 👉👉9873777170  Independent Female ...Call Girls in  Sarita Vihar Delhi Just Call 👉👉9873777170  Independent Female ...
Call Girls in Sarita Vihar Delhi Just Call 👉👉9873777170 Independent Female ...
 
World Press Freedom Day 2024; May 3rd - Poster
World Press Freedom Day 2024; May 3rd - PosterWorld Press Freedom Day 2024; May 3rd - Poster
World Press Freedom Day 2024; May 3rd - Poster
 
Election 2024 Presiding Duty Keypoints_01.pdf
Election 2024 Presiding Duty Keypoints_01.pdfElection 2024 Presiding Duty Keypoints_01.pdf
Election 2024 Presiding Duty Keypoints_01.pdf
 
call girls in Raghubir Nagar (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service ...
call girls in Raghubir Nagar (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service ...call girls in Raghubir Nagar (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service ...
call girls in Raghubir Nagar (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service ...
 
The NAP process & South-South peer learning
The NAP process & South-South peer learningThe NAP process & South-South peer learning
The NAP process & South-South peer learning
 
2024: The FAR, Federal Acquisition Regulations, Part 30
2024: The FAR, Federal Acquisition Regulations, Part 302024: The FAR, Federal Acquisition Regulations, Part 30
2024: The FAR, Federal Acquisition Regulations, Part 30
 
Call Girls Chakan Call Me 7737669865 Budget Friendly No Advance Booking
Call Girls Chakan Call Me 7737669865 Budget Friendly No Advance BookingCall Girls Chakan Call Me 7737669865 Budget Friendly No Advance Booking
Call Girls Chakan Call Me 7737669865 Budget Friendly No Advance Booking
 
Get Premium Budhwar Peth Call Girls (8005736733) 24x7 Rate 15999 with A/c Roo...
Get Premium Budhwar Peth Call Girls (8005736733) 24x7 Rate 15999 with A/c Roo...Get Premium Budhwar Peth Call Girls (8005736733) 24x7 Rate 15999 with A/c Roo...
Get Premium Budhwar Peth Call Girls (8005736733) 24x7 Rate 15999 with A/c Roo...
 
AHMR volume 10 number 1 January-April 2024
AHMR volume 10 number 1 January-April 2024AHMR volume 10 number 1 January-April 2024
AHMR volume 10 number 1 January-April 2024
 
An Atoll Futures Research Institute? Presentation for CANCC
An Atoll Futures Research Institute? Presentation for CANCCAn Atoll Futures Research Institute? Presentation for CANCC
An Atoll Futures Research Institute? Presentation for CANCC
 

PPT, M Lemke, SIGMA, Third ENP East public procurement conference, Tbilisi, 6 November 2019

  • 1. © OECD The Principles of Public Administration: A framework for ENP Countries Marian Lemke SIGMA Tbilisi, 7 November 2019
  • 2. Aim and focus of Principles • SIGMA has worked with EU accession countries for almost 25 years, including CEE countries which are now EU member states contributing valuable reform experience • Derived from EU and OECD requirements, international standards and good practice in EU/OECD countries, the Principles provide a guide for countries in their reform processes and an analytical framework for benchmarking of performance • The Principles comprise only key requirements for horizontal aspects of good governance
  • 3. Cross-sectoral framework The Principles apply to everything that government does. They: • Apply to all sectors and policies (health, education, security, employment…) • Describe what is needed to implement policies • Provide the building blocks for good public administration 2
  • 4. 3
  • 5. Structure of the Principles I. Six core areas: • Key requirements • Principles • Subprinciples II. Methodological Annex: • Quantitative indicators • Qualitative indicators • Information sources 4
  • 6. Six core areas of a comprehensive framework 5 Policy development and co-ordination Public service and human resource management Accountability Service delivery Public financial management Strategic framework of public administration reform
  • 7. Areas of Principles for public administration reform (1) 1. Strategic framework for public administration reform — this includes the political commitment to the reform process, including political leadership and technical coordination and monitoring of implementation. 2. Policy development and coordination — this includes appropriate coordination at the centre of government, inter-ministerial coordination, policy development and financial analysis. 3. Public service and human resources management — this includes organisation and functioning of the public service, including depoliticisation, merit-based recruitment and promotion, training and professionalisation. 6
  • 8. Areas of Principles for public administration reform (2) 4. Accountability — this includes transparency of administration, including access to information and possibility of administrative and legal redress. 5. Service delivery — this includes improving services for citizens and business, including better administrative procedures and e- government services. 6. Public financial management (PFM) — this includes a more comprehensive approach to improving the overall budgetary process and the management of public finances, including public procurement. 7
  • 9. Purpose of the Methodological Annex to the Principles • Without knowing the starting point it is hard to decide what needs to be changed • Without analysing progress over time it is impossible to say what has been achieved • Therefore, the purpose is to provide a methodological tool which allows countries to evaluate their current state of affairs and progress over time 8
  • 10. What the Methodological Annex includes • A list of indicators that can be used to support analysis and monitoring:  All indicators include descriptions that guide their application  There are both qualitative and quantitative indicators • An overview of potential sources of information • A methodological guide for analysis 9
  • 11. Public procurement Key Requirements (1) Public procurement is regulated by duly enforced policies and procedures that reflect the principles of Treaty on the functioning of the European Union and the European Union acquis and are supported by suitably competent and adequately resourced institutions. (2) In case of alleged breaches of procurement rules, aggrieved parties have access to justice through an independent, transparent, effective and efficient remedies. (3) Contracting authorities are adequately staffed and resourced and carry out their work in accordance with applicable regulations and recognised good practice, interacting with a supply market that is open and competitive. 10
  • 12. The remedies system The remedies system is aligned with applicable agreements and international regulations and with internationally recognised good practice of independence, probity and transparency and provides for rapid and competent handling of complaints and sanctions: The indicator measures the effectiveness of the system: • Legislative and regulatory framework • Institutional set-up • Actual performance • Remedies for PPP/concessions 11
  • 13. Legislative framework • Right to challenge procurement decisions • Time limit for challenging the decisions of CA • Available remedies • Enforcement mechanism to ensure implementation of PRB’s decisions • Right to challenge the decisions of the PRB to judicial level 12
  • 14. Institutional set-up • Transparent, objective selection/appointment procedures • Legal guarantees ensuring independence • Procedures for conflict of interest situations • Detailed procedural rules ensuring quality and integrity of decisions • Case-management to ensure consistency 13
  • 15. Transparency • Transparency of the process (hearings) • Information about formal requirements • All (pending) cases published without delay • All decisions available (browse/search) • Detailed statistical reports published regularly 14
  • 16. Actual performance • Fairness of fees • Actual processing time • Complaint submission (e-submission) • Cases changed after verification by the court 15
  • 17. Quality of decisions • Decisions are based on applicable laws and reflect the principles of transparency, competition and equal treatment • Decisions do not focus on formal errors and omissions • Decisions include resolution with clear reference to legal provisions • Decisions include a clear rationale 16
  • 18. Remedies for PPP/concessions • Right to challenge decisions in PPP/concessions procedures • Independence of the review body for PPP • Timeliness and effectiveness of the review system for PPPs 17
  • 19. Use of Principles so Design and implementation of reforms: • Guidance for PAR and PFM strategies • Benchmark for individual reform projects • Guidelines for strengthening legal frameworks (e.g. civil service laws) Evaluation of current state and progress over time: • Baseline measurement and assessments Dialogue with EU, e.g. • Formulation of sector budget support indicators 18
  • 20. Successful use of the PAR Principles so far • Baseline measurement and regular monitoring of Western Balkan countries (2015-2019) • Baseline measurement (assessment) of public administration of Moldova (2015), Ukraine (2018) and Armenia (2019) • Assessment of service delivery in Jordan (2018) and Morocco (2019) • Assessment of policy development and co-ordination in Georgia (2018) 19
  • 22. 21
  • 23. Use of the Principles and European Neighbourhood Policy The Principles can facilitate dialogue with the EU and other donors, helping you to: • Steer dialogue on public administration reforms • Define indicators for sector budget support • Inform discussions on sectoral programmes • Mainstream public sector-related projects 22
  • 24. Thank you for your attention! More information can be found at: www.sigmaweb.org 23