The document provides guidance on effective prospecting strategies. It discusses the three basic ways to create new opportunities: client referrals, center-of-influence referrals, and cold calling. It emphasizes capturing a prospect's story, developing relationships with centers of influence, and maintaining a healthy pipeline by moving opportunities forward with clear next steps and standards. The key is to have a clearly defined ideal client profile and use prospecting methods like referrals, networking, and cold calling combined with follow up to keep opportunities progressing toward closure.
2. PROSPECTING – Creating
opportunities for sales conversations
As much as we’d like to tell you there is a “magic bullet” to
filling your pipeline, that just isn’t the case. However, there
are definitely some ways to make your efforts more effective
and efficient. There are only three basic ways to create a
short-term opportunity: client referrals, center-of-influence
referrals, and cold calling/door knocking. There are also ways
to make opportunities created by each more valuable.
3. HEALTHY PIPELINE
o New business goal
o Targeted avg
revenue/opportunity
o Close ratio
o Conversion ratio
The primary goal of prospecting
is to create a healthy pipeline.
While there is no one definition
of what constitutes a healthy
pipeline, every producer has their
one definition of what is healthy
for them. To determine that for
yourself, there are some numbers
you have to understand. With an
understanding of these numbers,
you will know how many
opportunities you need to create
through your prospecting efforts.
CALCULATE YOUR HEALTHY PIPELINE
1. Divide your new biz goal by your avg rev/opportunity to
determine the # of deals you need to close.
2. Divide the # of needed closed deals by your close ratio to
determine how many finalist presentations you need.
3. Divide the # of finalist presentations by your conversion ratio
to determine the # of opportunities you need to create.
4. For prospecting efforts
to be effective, you have
to clearly define your
“Ideal Client” and use it
as a filter before you
allow anyone the
privilege of being in your
pipeline.
IDEAL CLIENT
ü Size of business
ü Industry
ü Location
ü Position in company
ü Buying style
ü Personality alignment
ü Benefits philosophy
ü Advisor or Vendor?
ü ?
5. More important than telling a prospect
your story is making sure you know the
details of their story
CAPTURE THEIR STORY
• INDUSTRY – What unique challenges does their industry provide?
• ASPIRATIONS – What are their goals/objectives?
• DECISION MAKERS – Who are they and what are their concerns?
• BUYING STYLE– How will they decide whether or not to hire you?
• CHALLENGES – What is holding them back?
• RELATIONSHIP – Are they looking for an advisor or vendor?
6. Raving fans
“A” – Ways you
delivered value
“B” – Who they
know
CLIENT REFERRALS
Most producers don’t ask their clients for the favor of referrals.
And, those that do typically don’t get results. Why? In addition
to the favor of a referral, they ask the client to do the job of
figuring out who to refer.
It’s healthy to ask strong relationships for favors, but it’s not fair
to ask them to do a job, YOUR job. Let’s fix that.
List the clients who love you most – your raving fans.
For each raving fan, make two lists
Ø “A” lists all the great things you’ve done for each client. This will reinforce for
both of you that you’ve done a great job.
Ø “B” is a list (w/ contact info) of companies they know, companies you’d like to
know. (Sources – LinkedIn, biz neighbors, other biz relationships, other members
of boards on which they sit, etc.)
Now, with the “job” part done, its easy for them to do you the favor of introductions.
7. CENTERS OF INFLUENCE
Just like with clients, referrals from COIs have the potential to generate a
significant number of high-quality, high-close ratio opportunities. The problem
is most producers don’t develop or effectively manage these potentially
valuable relationships. These have to be more than lunch buddies, they need to
be treated as the strategic partnerships they are. The keys are to choose COIs
carefully and then manage the relationship strategically.
A good COI
• Considered best within class in their
industry
• Respected by their peers
• A leader in the community
• Has access to your ideal clients
• Will benefit from the introductions
you can make
• Is in active growth mode themselves
Rules of engagement
• Both sides understand why
relationship exists
• Introductions go both ways
• Meet formally on a regular basis
• Each meeting has an agenda to
ensure it is productive
• Follow up plan exists for
all introductions
8. COLD CALLING
Despite the headlines, cold calling is
not dead. It may be more difficult
than ever, but it still works. To make it
work, be committed. Be committed
to understanding your value
proposition so you can clearly
communicate why someone should
take a meeting. Be committed to
practicing your conversation. And, be
committed to getting in the dials.
(Hint – Cold calling is easier when an
effective marketing strategy is in
place. Be sure to visit our marketing
page.)
1. SCRIPT & PRACTICE – Know what
you’re going to say before you pick
up the phone or knock on the door.
2. PREPARE – Beyond practicing your
script, prepare by knowing the
solutions you offer, the value of
your sales process, WHY someone
should meet with you.
3. DISCIPLINE – Schedule your calling
time, track results, be consistent.
4. ANTICIPATE OBJECTIONS – They’re
going to happen. Make a list of
objections, script your responses,
and practice using them.
5. DO IT ALL AGAIN
9. AGENDA
Send an agenda
prior to every
meeting. It shows
professionalism
and ensures both
sides are prepared,
that the right
topics are covered.
BONUS SECTION | “KEEP IT MOVING”
The one thing that is more dangerous than an empty pipeline is a pipeline with
stagnant opportunities. The reason its more dangerous is that it give you a false
sense of security. There “appears” to be future new clients, but if they aren’t moving
forward, you will never close the deal.
THE STANDARD
As early in the
sales process as
possible, establish
the standard you
need to hit to earn
the business
UP-FRONT
CONTRACT
Start each meeting
with an agreement
of the decision to
be made that day.
(Hint – It should
always be about
the next step)
HOMEWORK
Following each
meeting, send a
summary email of
key points. Include
an assignment
(read an article,
etc). It will get
them further
vested in the
conversation
NEXT STEPS
Both you and the
prospect should
always know what
the next meeeting
will focus on and
when it will take
place as well as
how close you are
to satisfying the
STANDARD.
10. Well, what are you waiting for? Go prospect!
Just kidding (sort of). While we hope you find our ideas
helpful, we’re sure you still have questions.
CTA