Conférence du Symposium 2018 - Le grand événement de la gestion de projet Certaines conférences sont disponibles pour visionnement en différé, voir ici : https://www.pmimontreal.org/webconferences Les entreprises doivent être plus créatives et innovantes pour être compétitives sur les marchés actuels. Pour améliorer l'innovation et la créativité de l'équipe, les chefs de projet peuvent mettre en œuvre de petits changements ou des variations dans les outils, les techniques, les processus et les politiques à leur disposition. Dans cette session, nous présentons les améliorations et les changements potentiels à ces éléments du point de vue des processus systématiques d'innovation et de collaboration, dans le but d'accroître la créativité et la collaboration dans les équipes de projet.

1. Systematic innovation
and collaborative
processes to foster
creativity in the project
Prepared by:
Ma-Lorena Escandón-Quintanilla, Ph.D. | Ryerson
University & Lynks
Alejandro Gutiérrez-López, Ph.D., PMP| Lynks
April. 2018

2. An accelerating world
2
Data
Connected
devices
Jobs lost
from 5 to 50 trillion gigabytes
from 13 billions to 50 - 70 billions
25% of current jobs
Marr, B. (2017). Data Strategy : How to Profit From a World of Big Data, Analytics and the Internet of Things
by 2020
2018 Lynks.ca

3. Information revolution
3
Shorter
product cycles
Increased
segmentation
Increased
interdependence
2018 Lynks.ca
Dawson, P. and Andriopoulos, C. (2017). Managing Change, Creativity and Innovation

4. 1. Complex Problem Solving
2. Coordinating with Others
3. People Management
4. Critical Thinking
5. Negotiation
6. Quality Control
7. Service Orientation
8. Judgement and Decision Making
9. Active Listening
10. Creativity
4
Top 10 skills
1. Complex Problem Solving
2. Critical Thinking +2
3. Creativity +7
4. People Management
5. Coordinating with Others
6. Emotional Intelligence NEW
7. Judgement and Decision Making +1
8. Service Orientation
9. Negotiation
10. Cognitive Flexibility NEW
2015 2020
The Future of Jobs - Employment, Skills and Workforce Strategy for the Fourth Industrial Revolution January
2016 https://www.weforum.org/agenda/2016/01/the-10-skills-you-need-to-thrive-in-the-fourth-industrial-
revolution 2018 Lynks.ca

5. Ma-Lorena Escandón, Ph.D.
• Assistant Professor at Ryerson
University
• Innovation Consultant at Lynks
• Ph.D. in Innovation Management
• Master of Science in Entrepreneurship
5
About us
Alejandro Gutiérrez, Ph.D., PMP
• Head of Big Data and Artificial
Intelligence at Lynks
• Ph.D. in Project Management
• Master of Science in Entrepreneurship
2018 Lynks.ca

6. 6
Data
analytics
Innovation
management
Creativity

7. Present ideas of how you can improve the
creativity and innovation of your team
Objective
7
2018 Lynks.ca

8. Do you think you are creative?
8
Survey
2018 Lynks.ca

9. Working individually, turn as many of the blank circles as
possible into recognizable objects in 2 minutes
30 circles challenge
9

10. 10
Creativity
Innovation
Utilization of ideas in solving problems,
developing processes and improving the
way we do things in creating new
products, services and organizations
Dawson, P. and Andriopoulos, C. (2017). Managing Change, Creativity and Innovation
Process through which new and
useful ideas are generated
Collaboration
People working together to accomplish
something beyond their individual
capabilities
2018 Lynks.ca

11. Creativity myths
11
Creativity exists only in the arts
Creativity derives only from eccentric personalities
Creativity is spontaneous
Creative people are high rollers
Once you have an idea, everything is easy
Creative output is always good
Dawson, P. and Andriopoulos, C. (2017). Managing Change, Creativity and Innovation
2018 Lynks.ca

12. 12
Creativity is
like a muscle
• Everybody can do it
• Requires practice and
investments before
seeing results

13. 13
but it requires a fostering
environment to flourish

14. Bored employees
Inefficient use of resources
Lagging behind competitors
Lost opportunities (new markets, products, etc.)
Lack of differentiation
Consequences of not fostering creativity
14
2018 Lynks.ca

15. 15
Problem
solving
Scope definition
Manage project
knowledge
Requirements
collection
Risk
identification
Decision
making
Data
gathering
Creativity
can be
useful
2018 Lynks.ca

16. 16
BRAINSTORMING!

17. 17
Not just post its and
working around a table

18. 18
Rules, actions and changes
before, during and after

19. 19
After projectDuring projectBefore project
Knowledge
management
Participants
Problem definition
Planning
Brainstorming
External information
Implement
2018 Lynks.ca

20. Language can limit our imagination
• scope, solutions, approaches
Embrace ambiguity when expressing the problem
Problem definition
20
VS
Things that are round
Metaphors
Types of balls
2018 Lynks.ca

21. Expand your original definition to include other ideas with
circular shapes
30 circles challenge - Part 2
21

22. 30 circles challenge - Part 2
22

23. Creativity requires resources
• Time
• Money
• Space
Planning
23

24. Teams that plan for creativity:
• Are less anxious about trying something new
• Are less afraid to correct when already in course
In our experience
24
2018 Lynks.ca

25. Homogeneity kills creativity
Include different personalities,
skills, backgrounds, roles
• Are you listening to the user?
• Check titles at the door
Participants
25

26. Practice your listening
skills
Be open to new ideas
• “No, but” vs. “Yes, and”
Propose new ideas
• Leap frog
During brainstorming
26

27. Go back to review alternatives
• Can we fix them?
• Can we integrate them? Parts of them?
Debate & integrate ideas
27

28. Teams with diverse participants:
• Novices & outsiders can help break paradigms
In our experience
28
2018 Lynks.ca

29. 29

30. Share your worksheet with your colleague on your right or front.
Review the worksheet you received and try to complete more circles
based on your work and experience.
30 circles challenge - Part 3
30

31. Humans have limited data processing &
storage capacity
• We can’t know everything about everything
Cues / inputs can inspire new ideas
Use information
31

32. Patents
Internal data: idea banks, projects, reports
Websites: government, organizations, companies
Academic: journals, white papers, reports
Social media: blogs, forums, networking sites
Sources of information
32
2018 Lynks.ca

33. Teams using data:
• Generate more diverse ideas
• Generate more mature concepts
• Iterate faster
In our experience
33
Escandón-Quintanilla, M., Gardoni, M. and Cohendet, P. (2018). Improving concept development with data
exploration in the context of an innovation and technological design course. International Journal on Interactive
Design and Manufacturing (IJIDeM) 2018 Lynks.ca

34. 34
Escandón-Quintanilla, M., Gardoni, M. and Cohendet, P. (2018). Improving concept development with data
exploration in the context of an innovation and technological design course. International Journal on Interactive
Design and Manufacturing (IJIDeM) 2018 Lynks.ca

35. Actually implement the creative solution
Execute
35

36. Reflect on diverse solutions
• Can we use them elsewhere?
Keep records
• Ideas can be useful later!
After – Knowledge management
36
2018 Lynks.ca

37. Problematic estimation of time, costs and scope because
if you are looking for something new it is likely you
haven’t seen it before
Difficulties
37
2018 Lynks.ca

38. R3OI = return on innovation
38
Sommers, C. (2012). Think Like a Futurist: Know What Changes, What Doesn't, and What's Next
Resilience
Ability to adapt to stressors but while preserving your core
strength
Relevance
Rewards
Costs and revenue projections of the innovations
• Monetary
• Intellectual property
• Hard (patents) and soft (methods)
Consider the impact on the client: does the new solution
significantly improve their life? How important is the issue
to them?
2018 Lynks.ca

39. Creativity and innovation need to be planned
and systematically executed
Ultimately
39

40. 40
Alejandro Gutiérrez-López, Ph.D.,
PMP
alejandro.gutierrez@lynks.ca
Ma-Lorena Escandón- Quintanilla,
Ph.D.
lorena.escandon@lynks.ca