With Mailissa the work with mails in MS Outlook becomes more efficient and flexible. This session was held during the Collabsphere 2020 Live event on Oct 29, 2020.

1. Outlook becomes
a team player
with a clever add-in

2. Thanks to the CollabSphere 2020 Live Sponsors

3. Mika von Essen Oliver Busse
„The Connector Guru“
aka
System Engineer Developer
“The Picky End User“
aka
HCL Digital Solutions Consultant
@zeromancer1972

4. How to work with email more efficiently?
Designed by creativeart / Freepik

5. Highly versatile Outlook Add-In

6. … it‘s an Add-In that extends Outlook to be
more productive and more team-oriented
… it’s easy to use & fast
… supports your employees in the focused
completion of their tasks.

7. TEAM
Process emails together in group mailboxes.
TRANSFER
Store emails in the right business context
Soon: INFO
Display additional data about the sender to enhance
business operations.

8. Which clients
does
MAILISSA
support?
Quelle: pexels
 Outlook Clients (Win, Mac)
 Outlook Web Access
 Outlook Mobile App

9. How is
MAILISSA
licensed?
Quelle: pexels
 Per user
 Rent
 Purchase &
Maintenance

10. Quelle: pexels
Where does
the MAILISSA
Middleware
run?
 We4IT SaaS
 On-premises

11. Demo
Designed by creativeart / Freepik

13. Your advantages with MAILISSA TRANSFER
Designed by creativeart / Freepik
 Simple and intuitive user interface
 Users get helpful additional functionality
 Pre-built connectors for many business applications
 Extend it with your own connectors

14. Your benefit through MAILISSA TEAM
Quelle: pexels
 Process your emails in group mailboxes
 Record and process history of emails
 Transparent overview of the processing status

15. How it works
Designed by creativeart / Freepik

16. Microsoft Outlook
Mailissa Addin
Windows/macOS
Mailissa Middleware
Internal Application
(like CRM, ERP, …)
3rd Party
Application
Connector
Protocol and Port
depend on
Application Provider
Microsoft Outlook
Mailissa Addin
Browser
Microsoft Outlook
Mailissa Addin
Mobile
Microsoft 365
Azure Active Directory
Protocol https
Port: 443
Protocol https
Port: 443
Protocol https
Port: Any desired
Internal Services (like
CRM, SAP, ERP, Domino)
3rd Party
Application
Connector
External Services (like MS
Teams, Slack, Trello, …) External Application
(like MS Teams, Trello, Slack, …)
MAILISSA Setup

17. MAILISSA Middleware
Designed by creativeart / Freepik
• Renders...
• the HTML page into the Outlook client aka the icons
(no Client-side page generation and data storage)
• Manages...
• the connection between Outlook client and Connector services and saves the
configuration
• the authentication process between Outlook Addin and any connected
service
• the assignment of connector services to the Client

18. MAILISSA Connector
Designed by creativeart / Freepik
• Receives and sends requests to connect Mailissa and Target System
• Data is in JSON-Format
• Provides authentication process (if needed) for OAuth, API key etc.
• Based on NodeJS
• Comes with pre-defined UI-Components like comboboxes, radio buttons, text
fields etc.
• No database needed
• No additional cloud services needed, everythings stays in the middle-ware
• Customizable

19. Designed by creativeart / Freepik

20. Designed by creativeart / Freepik

21. {
action : “getUiStep”,
userLocales : [ “en” ],
configId : “transferToTeams”,
step : 2,
stepsData : {
chooseTeam : [ “Team1” ],
}
}
Middleware Request
Designed by creativeart / Freepik

22. {
uiDefs : [{
type : “combo”,
compId : “chooseChannel”,
label : “Choose a Channel”,
values : [{ channel1: ”Channel 1” },
{ channel2: “Channel 2” }]
,
nextStepOnChange :
{
compId : “chooseChannel”,
compIdsToSend : [“chooseTeam”]
}
}
Connector Response
Designed by creativeart / Freepik

23. MAILISSA Roadmap
Designed by creativeart / Freepik
• New Module
• MAILISSA INFO
• Transfer Module
• AI-supported email analysis and classification
• Further connectors under construction
• New and optimized UI-Components
• Team Module
• Assignment of editors

24. "If a system offers
a REST API,
Mailissa can connect
to it"
Designed by creativeart / Freepik

25. Free access to our demo enviroment!
www.mailissa.com

26. THANK YOU / Q&A
www.mailissa.com