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PAYING HEALTH CARE
PROVIDERS – GETTING THE
INCENTIVES RIGHT
Divya Srivastava, OECD Health Division
4th Joint Meeting of SBO Network
16th – 17th February 2015
Traditional ways to pay health providers
Payment mechanism Description Examples
Fee-for-service
Retrospective activity-based
payment; billing of individual
services
Predominant mode of payment
for GPs and for outpatient
specialist services
Capitation
Prospective lump-sum payment
per patient covering a variety of
services
Common mode of payment for
GPs in a number of countries
Salary
Remuneration of salaried
professionals
Predominant mode of payment
for doctors in public hospitals
Global Budget
Prospective lump-sum payment
independent of number of
patients covering a variety of
services
Mode of payment for public
hospitals in a number of countries
Payment per case (DRG)
Prospective Activity-based
payment per patient; patient
classified into groups based on
certain disease characteristics
Mode of payment for hospital
inpatient cases in many countries
Source: OECD Health Systems Characteristics Survey, 2012
• Document current remuneration methods in payment
systems in OECD countries (OECD working paper
forthcoming).
• Analyse whether payment systems support good health
care delivery along a the pathway of a chronic condition
(diabetes)
• Identify innovative approaches to pay health providers in
OECD countries
• Analyse challenges in implementation and conditions for
successful payment reform
• OECD publication planned in summer 2015
• http://oecd.org/els/health-systems/paying-
providers.htm
OECD Project - Paying providers for
health care
Incentives for some common payment
mechanisms
Payment
method
Volume Cost Efficiency Quality
Fee-for-service
Capitation +
Salary/Block
budget
DRG (case-
based payment)
+
Conflicting incentives..?
Payment
method
Volume Cost Efficiency Quality
Fee-for-service
(physician)
Block budget
(provider)
Develop other
approaches
to pay providers
Frequently called “value-based” payment
New innovative modes of payment
Payment mechanism Description Examples
Population-based payment
“Periodic” lump-sum payment
(virtual budget) per
inhabitant/enrollee for a range of
services delivered by a number of
different providers
Medicare ACO USA, Integrated
Care Model in Germany, PPP
model in Valencia region of Spain
Episode-based payment
Lump-sum payment for all services
delivered by one or more providers
for patients with a particular
condition
Hip and knee surgery Sweden,
Netherlands (diabetes,
Parkinson’s Disease)
Pay-for-performance
Additional payments to reward
quality improvements as measured
by structural, process or outcome
indicators
Portugal (primary care), Norway
(Quality based financing for
hospitals)
• Accountable care organisations
• Responsibility for quality, care and spending for a wide range of
health services for defined population
• Care provision across sectors
• Financial performance measured against benchmark
• Risk sharing (one-sided or two-sided)  shared savings and shared
losses
• Embedded in FFS or capitation
• Quality targets
• Country examples
• Medicare and Private ACO in USA
• Hospital centred model in Spain
• GK Model embedded in Integrated Care contracts in Germany
Population-based payment
• Mixed results
 Some studies show improvements in some aspects of health care
quality
 Savings
 As a reward, receive savings -- mostly from reduced hospital
admission
 But: High IT and management costs
• IT infrastructure essential
• Provider acceptance important  some ACO provider-
driven
• No limitation to choice for patients
• Targeting population at risk
Key findings
• Episode-based payment aims to encourage better
coordination between providers and improve quality
of care
• Patient groups by disease/intervention (diabetes,
Netherlands), Parkinson’s Disease (Netherlands),
(hip and knee surgery in Sweden)
• Pilot phase or incremental introduction and
typically voluntary participation
• Impact show some positive effects:
• Costs (-), complications (-), health outcomes (less
clear), patient experience (+).
Episode-based payment for specific
diseases/intervention
Sweden episode-based payment for
hip and knee surgery
Before 2009
• Waiting up to two years for surgery
• No systematic quality control from county
Changes in organisation of care
• Accreditation of providers and “patient free
• choice” of provider
• Providers changed how they worked
• Benchmarking, process mapping and
• standardisation
• New manuals and checklists
• Certification of personnel
• Extra post-op visits to
Payment changes
• Episode-based payment to cover care up to five years post surgery for patients
Episode-based payment - it works(?)
Results:
- Waiting times reduced
- 26% reduction in complications from
surgery
- 20% reduced cost for county council
(Stockholm)
- Patient/provider experience (+)
National collaboration (SVEUS)
-- 8 conditions (spine surgery,
obstetric care, bariatric surgery, stroke,
diabetes, osteoporosis, breast cancer)
bring together wide group of
stakeholders to change how services
are delivered and to change
reimbursement ( pilot 2013 - 2015)
• P4P schemes usually account for a small
percentage ~0.5%-20% of total provider payment
• Introduction has tended to focus on driving
quality and outcome improvements
• Some schemes have been introduced gradually
and then up-scaled (e.g. CAPI/ROSP in France),
others have been rolled out with full coverage (e.g.
QOF for GPs in UK; QBF for public hospitals in
Norway). Some are voluntary (e.g. Portugal,
France) others mandatory
• Impact of change in payment on performance is
unclear
Paying for Performance
Portugal primary care reform
Organisational changes
• Alternative organisational model for primary care –
small multi-disciplinary teams
• Founded on a voluntary basis, by self-motivated
professionals
Financial changes
• USF Model A – financial incentives applied to the
team (for example development of key
infrastructure, or completion of specified training).
• USF Model B – financial incentives for team and for
individual professionals. Performance incentives (up
to a defined ceiling of 30% of salary for GPs, and
10% for nurses.)
Pay for performance dimension
• Pay for performance included across indicators
including appropriate monitoring of pregnancies and
infants; monitoring of diabetic patients and patients
with high blood pressure.
P4P – performance improvement
thanks to payment change?
2013 comparison of diabetes and
hypertension management,
between primary care models
Proportion of controlled
diabetics:
Traditional health care centres:
41,5%
USF Model A: 61,6%
USF Model B: 70,3%
Proportion of hypertensive
patients with controlled blood
pressure
Traditional health care centres:
37,8%
USF Model A: 53,8%
USF Model B: 65,2%
• Payers for health should play an active role to
reward improving quality of care.
• Integration and coordination of services should
not be undermined by administrative complexity.
• Shared financial risk models may improve quality
of care but should have proper support structures
to encourage and not dissuade providers.
• Patient outcome measurement show potential to
better inform reimbursement in some areas of
health care delivery.
• Arms length evaluation embedded as part of the
policy reform.
Going forward
Contact: divya.srivastava@oecd.org emily.hewlett@oecd.org;
michael.mueller@oecd.org
Read more about our work Follow us on Twitter: @OECD_Social
Website: www.oecd.org/health
Newsletter: http://www.oecd.org/health/update
Thank you

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Paying health care providers: Getting the incentives right - Divya Srivastava, OECD

  • 1. PAYING HEALTH CARE PROVIDERS – GETTING THE INCENTIVES RIGHT Divya Srivastava, OECD Health Division 4th Joint Meeting of SBO Network 16th – 17th February 2015
  • 2. Traditional ways to pay health providers Payment mechanism Description Examples Fee-for-service Retrospective activity-based payment; billing of individual services Predominant mode of payment for GPs and for outpatient specialist services Capitation Prospective lump-sum payment per patient covering a variety of services Common mode of payment for GPs in a number of countries Salary Remuneration of salaried professionals Predominant mode of payment for doctors in public hospitals Global Budget Prospective lump-sum payment independent of number of patients covering a variety of services Mode of payment for public hospitals in a number of countries Payment per case (DRG) Prospective Activity-based payment per patient; patient classified into groups based on certain disease characteristics Mode of payment for hospital inpatient cases in many countries Source: OECD Health Systems Characteristics Survey, 2012
  • 3. • Document current remuneration methods in payment systems in OECD countries (OECD working paper forthcoming). • Analyse whether payment systems support good health care delivery along a the pathway of a chronic condition (diabetes) • Identify innovative approaches to pay health providers in OECD countries • Analyse challenges in implementation and conditions for successful payment reform • OECD publication planned in summer 2015 • http://oecd.org/els/health-systems/paying- providers.htm OECD Project - Paying providers for health care
  • 4. Incentives for some common payment mechanisms Payment method Volume Cost Efficiency Quality Fee-for-service Capitation + Salary/Block budget DRG (case- based payment) +
  • 5. Conflicting incentives..? Payment method Volume Cost Efficiency Quality Fee-for-service (physician) Block budget (provider) Develop other approaches to pay providers
  • 6. Frequently called “value-based” payment New innovative modes of payment Payment mechanism Description Examples Population-based payment “Periodic” lump-sum payment (virtual budget) per inhabitant/enrollee for a range of services delivered by a number of different providers Medicare ACO USA, Integrated Care Model in Germany, PPP model in Valencia region of Spain Episode-based payment Lump-sum payment for all services delivered by one or more providers for patients with a particular condition Hip and knee surgery Sweden, Netherlands (diabetes, Parkinson’s Disease) Pay-for-performance Additional payments to reward quality improvements as measured by structural, process or outcome indicators Portugal (primary care), Norway (Quality based financing for hospitals)
  • 7. • Accountable care organisations • Responsibility for quality, care and spending for a wide range of health services for defined population • Care provision across sectors • Financial performance measured against benchmark • Risk sharing (one-sided or two-sided)  shared savings and shared losses • Embedded in FFS or capitation • Quality targets • Country examples • Medicare and Private ACO in USA • Hospital centred model in Spain • GK Model embedded in Integrated Care contracts in Germany Population-based payment
  • 8. • Mixed results  Some studies show improvements in some aspects of health care quality  Savings  As a reward, receive savings -- mostly from reduced hospital admission  But: High IT and management costs • IT infrastructure essential • Provider acceptance important  some ACO provider- driven • No limitation to choice for patients • Targeting population at risk Key findings
  • 9. • Episode-based payment aims to encourage better coordination between providers and improve quality of care • Patient groups by disease/intervention (diabetes, Netherlands), Parkinson’s Disease (Netherlands), (hip and knee surgery in Sweden) • Pilot phase or incremental introduction and typically voluntary participation • Impact show some positive effects: • Costs (-), complications (-), health outcomes (less clear), patient experience (+). Episode-based payment for specific diseases/intervention
  • 10. Sweden episode-based payment for hip and knee surgery Before 2009 • Waiting up to two years for surgery • No systematic quality control from county Changes in organisation of care • Accreditation of providers and “patient free • choice” of provider • Providers changed how they worked • Benchmarking, process mapping and • standardisation • New manuals and checklists • Certification of personnel • Extra post-op visits to Payment changes • Episode-based payment to cover care up to five years post surgery for patients Episode-based payment - it works(?) Results: - Waiting times reduced - 26% reduction in complications from surgery - 20% reduced cost for county council (Stockholm) - Patient/provider experience (+) National collaboration (SVEUS) -- 8 conditions (spine surgery, obstetric care, bariatric surgery, stroke, diabetes, osteoporosis, breast cancer) bring together wide group of stakeholders to change how services are delivered and to change reimbursement ( pilot 2013 - 2015)
  • 11. • P4P schemes usually account for a small percentage ~0.5%-20% of total provider payment • Introduction has tended to focus on driving quality and outcome improvements • Some schemes have been introduced gradually and then up-scaled (e.g. CAPI/ROSP in France), others have been rolled out with full coverage (e.g. QOF for GPs in UK; QBF for public hospitals in Norway). Some are voluntary (e.g. Portugal, France) others mandatory • Impact of change in payment on performance is unclear Paying for Performance
  • 12. Portugal primary care reform Organisational changes • Alternative organisational model for primary care – small multi-disciplinary teams • Founded on a voluntary basis, by self-motivated professionals Financial changes • USF Model A – financial incentives applied to the team (for example development of key infrastructure, or completion of specified training). • USF Model B – financial incentives for team and for individual professionals. Performance incentives (up to a defined ceiling of 30% of salary for GPs, and 10% for nurses.) Pay for performance dimension • Pay for performance included across indicators including appropriate monitoring of pregnancies and infants; monitoring of diabetic patients and patients with high blood pressure. P4P – performance improvement thanks to payment change? 2013 comparison of diabetes and hypertension management, between primary care models Proportion of controlled diabetics: Traditional health care centres: 41,5% USF Model A: 61,6% USF Model B: 70,3% Proportion of hypertensive patients with controlled blood pressure Traditional health care centres: 37,8% USF Model A: 53,8% USF Model B: 65,2%
  • 13. • Payers for health should play an active role to reward improving quality of care. • Integration and coordination of services should not be undermined by administrative complexity. • Shared financial risk models may improve quality of care but should have proper support structures to encourage and not dissuade providers. • Patient outcome measurement show potential to better inform reimbursement in some areas of health care delivery. • Arms length evaluation embedded as part of the policy reform. Going forward
  • 14. Contact: divya.srivastava@oecd.org emily.hewlett@oecd.org; michael.mueller@oecd.org Read more about our work Follow us on Twitter: @OECD_Social Website: www.oecd.org/health Newsletter: http://www.oecd.org/health/update Thank you