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BIZDEVOPS @ BMW GROUP IT.
OUR JOURNEY TO 100% AGILE.
RAL
F
FRANKArchitecture, Innovation & TechnologyOrder to Delivery, Plants EMEA
Software Engineers by heart
100% agile - with utter conviction
#enjoyIT
WHO ARE WE?
ALREADY CONNECTED WITH THE BMW
GROUP CONNECTEDDRIVE BACKEND
~ 12,000,000 VEHICLES
BMW GROUP.
FAST FACTS.
~ 135,000
EMPLOYEES
WORLDWIDE
~ 2,500,000 VEHICLES
SOLD IN 2018
~ 500,000 FULLY-ELECTRIC AND
PLUG-IN HYBRID BMW AND MINI
VEHICLES BY THE END OF THIS YEAR
BMW GROUP.
THE HOME OF IT NETWORK.
BOARD OF MANAGEMENT BMW GROUP
Customer,
Brands
FinanceDevelopme
nt Purchasing
Human
Resources
Production
BMW GROUPIT
CONNECTE
D COMPANY
~ 4,500 ACTIVE APPLICATION
5,500
EMPLOYEES
IN 29
COUNTRIES
DevOps Hub ZA
(SAP, Shopfloor, ITC,
EMEA)
BMW Group IT
Europe
BMW Group IT
APAC
BBA IT (Joint Venture)
Tech Office
Silicon
Valley
Tech Office China
DevOps Hub
CTW
Tech Office Singapore
BMW Group IT
Americas
DevOps Hub
Americas
5 MINUTES ABOUT THE TIME BEFORE 2016.
WORKING MODEL.
TAYLORIS
M
PROJECT
MANAGEMENT
PROJECT
LEADER
PLAN
DRIVEN
RELEASE
WEEKENDS
DRAMA
IT GOVERNANCE
CONTROL
SOMETHING HAD TO CHANGE!
FLEXIBILITY SPEED CUSTOMER
FOCUS
BIMODAL
IT.
OUR ANSWER: 100%
AGILE.
100% AGILE IS NOT A BUZZ WORD FOR US, IT IS A HOLISTIC
JOURNEY
ALONG 4 CORE DIMENSIONS.
100 %
AGILE
#enjoyIT
TECHNOLOG
Y
CULTURE
STRUCTUREPROCESS
“IF THE PATH BEFORE YOU IS CLEAR,
YOU‘RE PROBABLY ON SOMEONE ELSE’S.”1)
1) Joseph Campbe
BizDevOps Product
Portfolio
Agile Working Model
Back 2 Code
User Experience
IT IS NOT ALWAYS A STRAIGHT PATH.
BizDevOps Product
Portfolio
Agile Working Model
Back 2 Code
User Experience
BIZDEVOPS PRODUCT PORTFOLIO.
THE END OF PROJECTS.
„We want
the optimal
business value!“
PRODUCTPROJECT
WALLOFCONFUSION
WALLOFCONFUSION
Software
Code
Requirements
„I want clear
requirements“
„I want a
quick
solution“
Backlo
g„I want
stability“
Software
Development
Business BIZ DEV
OPS
IT
Operatio
ns
360° VIEW OF ALL OUR PRODUCTS.
* Figures above are for example
purposes only.
BizDevOps Product
Portfolio
Agile Working
Model
Back 2 Code
User Experience
AGILE WORKING MODEL.
BMW GROUP IT AGILE WORKING MODEL.
MINIMAL GOVERNANCE FOR MAXIMAL AUTONOMY.
PRODUCT LEVEL – “leveraging
synergies”
PRIME
Product
Domain
SubProduct
optional
Input:(Business/IT)
Requirements
cross-productreq.
FEATURE TEAM LEVEL– “agile
bandwidth”
CROSS PRODUCT – “lean
synchronization”
Principles
Methods
Processes
Agile Tool Chain
THE BMW GROUP AGILE WORKING MODEL ISN´T JUST A TEXTBOOK.
IT´S OUR FLEXIBLE WAY OF EFFICIENT WORKING.
ONE COMPLIANT
FRAMEWORK
COMMON STRUCTURE AND LANGUAGE
SUPPORTED BY OUR AGILE TOOLCH
Agile Working Model
BizDevOps Product
Portfolio
Back2Code
User Experience
BACK2CODE.
FROM STEERING TO CODING.
BMW IT projects
in 2016:
~26%
Digital Players
>80%Industry
Benchmark
Agility
Internal software competence
WITH BACK2CODE AND CRITICAL TECHWORKS,
THE CODING CULTURE IS REBORN.
Critical TechWorks
“You build it, you run it.”
“Tight Technology Stack”
“User Centricity”
“Standardize on Integration”
“Feedback Driven Development”
“Automatization”
Agile Working Model
BizDevOps Product
Portfolio
Back 2 Code
User Experience
USER EXPERIENCE.
USER EXPERIENCE MATTERS!
A USER INTERFACE IS LIKE A
JOKE.
IF YOU HAVE TO EXPLAIN IT,
IT’S NOT THAT GOOD.
AND HOW DO WE DO IT?
§  530 square meters
§  open door philosophy :„walk in - get
help“
§  easy access to professional UX support
§  > 80 Product Teams @ UX Live Center in one
year
We created a space to experience “User Centered
Design”:
IT IS NOT ALWAYS A STRAIGHT PATH,
BUT IT IS A SUCCESSFUL JOURNEY.
AND WHAT’S THE FEEDBACK SO FAR?
ONE TEAM. ONE MISSION.ONE
PRODUCT.
“I´ve never
experienced bugs
being fixed or new
requirements being
implemented so fast.“
Process Owner, BMW Prototype
Production
“Working in an inter-
disciplinary
BizDevOps team
enabled us to
increase our release
frequency from 1-2/
year to 2/month.
This is real flexibility.
Feature Team Member Initiative Lead, BMW WLTP
“The biggest
challenge was
adapting to the
continuous changes
in the law. Agile
working was the
only way to
success.“
-25 % Time-to-market -30% Incidents ++ User Satisfaction
SUCCESS FACTORS FOR THE BIGGEST CHANGE IN IT FOR THE LAST
20 YEARS.
DATA & TECHNOLOGY
BASED BUSINESS
INNOVATION
STABLE AND
PERFORMANT
PLATFORMS &
IT PRODUCTS
EMPOWERED
PEOPLE & AGILE
CULTURE
TECH DRIVEN
PRODUCTS,
PROCESSES &
SERVICES
#50_Releases_per_
day
#API_first
#100%_data_driven #cloud_first
#minimum_downtime
#back2code
WHAT´S NEXT...
BMW GROUP
IT STRATEGY 2.0
BE BOLD WHEN YOU START YOUR
JOURNEY
#enjoyIT.
IT WILL BE NO 5STAR WELLNESS CRUISE -
THE CHANGE IS DISRUPTIVE
LIVE THE AGILE WAY IN THE
TRANSFORMATION:
INSPECT & ADAPT
LEARN FROM OTHER´S JOURNEYS
AND ALWAYS
Our Journey to 100% Agile and a BizDevOps Product Portfolio - Dr. Frank Ramsak and Ralf Waltram

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Our Journey to 100% Agile and a BizDevOps Product Portfolio - Dr. Frank Ramsak and Ralf Waltram

  • 1.
  • 2. BIZDEVOPS @ BMW GROUP IT. OUR JOURNEY TO 100% AGILE.
  • 3. RAL F FRANKArchitecture, Innovation & TechnologyOrder to Delivery, Plants EMEA Software Engineers by heart 100% agile - with utter conviction #enjoyIT WHO ARE WE?
  • 4. ALREADY CONNECTED WITH THE BMW GROUP CONNECTEDDRIVE BACKEND ~ 12,000,000 VEHICLES BMW GROUP. FAST FACTS. ~ 135,000 EMPLOYEES WORLDWIDE ~ 2,500,000 VEHICLES SOLD IN 2018 ~ 500,000 FULLY-ELECTRIC AND PLUG-IN HYBRID BMW AND MINI VEHICLES BY THE END OF THIS YEAR
  • 5. BMW GROUP. THE HOME OF IT NETWORK. BOARD OF MANAGEMENT BMW GROUP Customer, Brands FinanceDevelopme nt Purchasing Human Resources Production BMW GROUPIT CONNECTE D COMPANY ~ 4,500 ACTIVE APPLICATION 5,500 EMPLOYEES IN 29 COUNTRIES DevOps Hub ZA (SAP, Shopfloor, ITC, EMEA) BMW Group IT Europe BMW Group IT APAC BBA IT (Joint Venture) Tech Office Silicon Valley Tech Office China DevOps Hub CTW Tech Office Singapore BMW Group IT Americas DevOps Hub Americas
  • 6. 5 MINUTES ABOUT THE TIME BEFORE 2016. WORKING MODEL. TAYLORIS M PROJECT MANAGEMENT PROJECT LEADER PLAN DRIVEN RELEASE WEEKENDS DRAMA IT GOVERNANCE CONTROL
  • 7. SOMETHING HAD TO CHANGE! FLEXIBILITY SPEED CUSTOMER FOCUS BIMODAL IT. OUR ANSWER: 100% AGILE.
  • 8. 100% AGILE IS NOT A BUZZ WORD FOR US, IT IS A HOLISTIC JOURNEY ALONG 4 CORE DIMENSIONS. 100 % AGILE #enjoyIT TECHNOLOG Y CULTURE STRUCTUREPROCESS
  • 9. “IF THE PATH BEFORE YOU IS CLEAR, YOU‘RE PROBABLY ON SOMEONE ELSE’S.”1) 1) Joseph Campbe
  • 10. BizDevOps Product Portfolio Agile Working Model Back 2 Code User Experience IT IS NOT ALWAYS A STRAIGHT PATH.
  • 11. BizDevOps Product Portfolio Agile Working Model Back 2 Code User Experience BIZDEVOPS PRODUCT PORTFOLIO.
  • 12. THE END OF PROJECTS. „We want the optimal business value!“ PRODUCTPROJECT WALLOFCONFUSION WALLOFCONFUSION Software Code Requirements „I want clear requirements“ „I want a quick solution“ Backlo g„I want stability“ Software Development Business BIZ DEV OPS IT Operatio ns
  • 13. 360° VIEW OF ALL OUR PRODUCTS. * Figures above are for example purposes only.
  • 14. BizDevOps Product Portfolio Agile Working Model Back 2 Code User Experience AGILE WORKING MODEL.
  • 15. BMW GROUP IT AGILE WORKING MODEL. MINIMAL GOVERNANCE FOR MAXIMAL AUTONOMY. PRODUCT LEVEL – “leveraging synergies” PRIME Product Domain SubProduct optional Input:(Business/IT) Requirements cross-productreq. FEATURE TEAM LEVEL– “agile bandwidth” CROSS PRODUCT – “lean synchronization” Principles Methods Processes Agile Tool Chain
  • 16. THE BMW GROUP AGILE WORKING MODEL ISN´T JUST A TEXTBOOK. IT´S OUR FLEXIBLE WAY OF EFFICIENT WORKING. ONE COMPLIANT FRAMEWORK COMMON STRUCTURE AND LANGUAGE SUPPORTED BY OUR AGILE TOOLCH
  • 17. Agile Working Model BizDevOps Product Portfolio Back2Code User Experience BACK2CODE.
  • 18. FROM STEERING TO CODING. BMW IT projects in 2016: ~26% Digital Players >80%Industry Benchmark Agility Internal software competence
  • 19. WITH BACK2CODE AND CRITICAL TECHWORKS, THE CODING CULTURE IS REBORN. Critical TechWorks “You build it, you run it.” “Tight Technology Stack” “User Centricity” “Standardize on Integration” “Feedback Driven Development” “Automatization”
  • 20. Agile Working Model BizDevOps Product Portfolio Back 2 Code User Experience USER EXPERIENCE.
  • 21. USER EXPERIENCE MATTERS! A USER INTERFACE IS LIKE A JOKE. IF YOU HAVE TO EXPLAIN IT, IT’S NOT THAT GOOD.
  • 22. AND HOW DO WE DO IT? §  530 square meters §  open door philosophy :„walk in - get help“ §  easy access to professional UX support §  > 80 Product Teams @ UX Live Center in one year We created a space to experience “User Centered Design”:
  • 23. IT IS NOT ALWAYS A STRAIGHT PATH, BUT IT IS A SUCCESSFUL JOURNEY.
  • 24. AND WHAT’S THE FEEDBACK SO FAR? ONE TEAM. ONE MISSION.ONE PRODUCT. “I´ve never experienced bugs being fixed or new requirements being implemented so fast.“ Process Owner, BMW Prototype Production “Working in an inter- disciplinary BizDevOps team enabled us to increase our release frequency from 1-2/ year to 2/month. This is real flexibility. Feature Team Member Initiative Lead, BMW WLTP “The biggest challenge was adapting to the continuous changes in the law. Agile working was the only way to success.“ -25 % Time-to-market -30% Incidents ++ User Satisfaction
  • 25. SUCCESS FACTORS FOR THE BIGGEST CHANGE IN IT FOR THE LAST 20 YEARS.
  • 26. DATA & TECHNOLOGY BASED BUSINESS INNOVATION STABLE AND PERFORMANT PLATFORMS & IT PRODUCTS EMPOWERED PEOPLE & AGILE CULTURE TECH DRIVEN PRODUCTS, PROCESSES & SERVICES #50_Releases_per_ day #API_first #100%_data_driven #cloud_first #minimum_downtime #back2code WHAT´S NEXT... BMW GROUP IT STRATEGY 2.0
  • 27. BE BOLD WHEN YOU START YOUR JOURNEY #enjoyIT. IT WILL BE NO 5STAR WELLNESS CRUISE - THE CHANGE IS DISRUPTIVE LIVE THE AGILE WAY IN THE TRANSFORMATION: INSPECT & ADAPT LEARN FROM OTHER´S JOURNEYS AND ALWAYS