SRE Roundtable with 4 DevOps Ambassadors How to improve Customer and Employee Experience with IT Service Management ITIL® 4 DSV - Drive Stakeholder Value ITIL® 4 HVIT - High Velocity IT Adding Value with Change Management Is this the End of ITIL? NO, it is the end-to-end of ITIL! Artificial Intelligence (AI) & The Future of Employee Service Change Control in ITIL4: So Much More Than a New Name Introducing “The V*A*L*U*E Formula: Do more with less and reduce stress" The Anatomy of XLA: eXperience Level Agreements DevSecOps - Blue is the new Green Mapping Your Journey to ITIL Island More on ITIL 4. The Conversation Continues ITIL 4. The Next Evolution 
