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Viewpoint Value and Velocity

Unlocking High Impact SaaS Marketing

                    Ken Rutsky
              President KJR Associates

                 Strategic Product
                 Marketing Expert

              ken@kjrassociates.com
              www.kjrassociates.com
the world has shifted
Enterprise
    IT Cost                          Cloud Content
                    Collaboration
 Transparency                         Management
                      Software

                                       Business
Virtualization &    Flash Storage
                                      Intelligence
    Security          Solutions
                                       Solutions

                                     On Demand
Enterprise Social   Virtualization
                                       Identity
    Software          Software
                                     Management
115,000     550,000     286,000




5,170,000   1,230,000   2,800,000




220,000     2,030,000    27,500
we have connected buyers
The New Buyer
                                                                                    Connected
                                                                                    Impatient
                                                                                    Impulsive
                                                                                    Informed
                                                                                    Elusive

                                                                                    Still Human
                                                                                    Still Part of Org
Adapted From Joel York, Chaotic Flow, and Ben Horowitz Ben’s Blog
we have solution proliferation
IMPACT

 Viewpoint

Impact =   V3
Viewpoint


Value


Velocity    V=DE2
Viewpoint




            Customization
                            Configure
                            Code




                                        Software   SaaS

                                            Delivery
Value




               Who
               Care
                s
               Draw


        Customer Care ($$s)
Value




                     Who
                     Care
                      s
                      Draw
        Customer Care ($$s)
Three Strategies For
Breakthrough Positioning
Strategy 1: 1+1=3
Strategy 2 : Embrace and
         Extend
Strategy 2 : Embrace and
         Extend
Velocity             V=DE2




   Velocity = Delivery * Engagement * Experience
SOURCE: B2B Content Marketing: 2010 Benchmarks, Budgets and Trends; B2BOnline, Junta42
“The problem is getting the right content to the right
            people...Producing smart, highly targeted and truly
            innovative content can be really challenging.”
 “
            “It’s often difficult to find topics that have not already
            saturated the market. Putting a different spin on a subject
            takes time.”




SOURCE: B2B Content Marketing: 2010 Benchmarks, Budgets and Trends; B2BOnline, Junta42
Match Delivery to Audience and Buying
                                       Cycle




Source: http://www.b2bbloggers.com/blog/the-ultimate-content-marketing-infographic/
Driving Velocity



 Engagement
                                                   Trial
                       Online
                       Assessment
                                               High
                                              Velocity




              High
                          Video                Live Demo

                                 Case Study




                                                      Screen-show
                          Low



              Low
                        Whitepaper
                         Velocity
                     Datasheet



                           Low                High

                           Experience
Strategy 3 : Copy and Paste
CASE STUDY: Nimsoft

GETTING NOTICED AND WINNING
Nimsoft: The Big 4 Alternative
from the datacenter to the cloud   Value
Engagement and Experience
$350,000,000
SUMMARY
        Impact Marketing = V3



Viewpoint


Value


Velocity            V=DE2
Next Steps
•   Find Your Viewpoint – 2X2
•   Set The Value Terrain– VENN DIAGRAM
•   Are You Experience – DEFINE THE EXPERIENCE TO
    SHOW VALUE


Email ken@kjrassociates.com www.kjrassociates.com

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Unlocking High Impact Go To Market - V3 Exposed

  • 1. Viewpoint Value and Velocity Unlocking High Impact SaaS Marketing Ken Rutsky President KJR Associates Strategic Product Marketing Expert ken@kjrassociates.com www.kjrassociates.com
  • 2. the world has shifted
  • 3.
  • 4.
  • 5.
  • 6. Enterprise IT Cost Cloud Content Collaboration Transparency Management Software Business Virtualization & Flash Storage Intelligence Security Solutions Solutions On Demand Enterprise Social Virtualization Identity Software Software Management
  • 7. 115,000 550,000 286,000 5,170,000 1,230,000 2,800,000 220,000 2,030,000 27,500
  • 9. The New Buyer Connected Impatient Impulsive Informed Elusive Still Human Still Part of Org Adapted From Joel York, Chaotic Flow, and Ben Horowitz Ben’s Blog
  • 10. we have solution proliferation
  • 13. Viewpoint Customization Configure Code Software SaaS Delivery
  • 14. Value Who Care s Draw Customer Care ($$s)
  • 15. Value Who Care s Draw Customer Care ($$s)
  • 18. Strategy 2 : Embrace and Extend
  • 19. Strategy 2 : Embrace and Extend
  • 20. Velocity V=DE2 Velocity = Delivery * Engagement * Experience
  • 21. SOURCE: B2B Content Marketing: 2010 Benchmarks, Budgets and Trends; B2BOnline, Junta42
  • 22.
  • 23. “The problem is getting the right content to the right people...Producing smart, highly targeted and truly innovative content can be really challenging.” “ “It’s often difficult to find topics that have not already saturated the market. Putting a different spin on a subject takes time.” SOURCE: B2B Content Marketing: 2010 Benchmarks, Budgets and Trends; B2BOnline, Junta42
  • 24. Match Delivery to Audience and Buying Cycle Source: http://www.b2bbloggers.com/blog/the-ultimate-content-marketing-infographic/
  • 25. Driving Velocity Engagement Trial Online Assessment High Velocity High Video Live Demo Case Study Screen-show Low Low Whitepaper Velocity Datasheet Low High Experience
  • 26. Strategy 3 : Copy and Paste
  • 27. CASE STUDY: Nimsoft GETTING NOTICED AND WINNING
  • 28. Nimsoft: The Big 4 Alternative
  • 29.
  • 30. from the datacenter to the cloud Value
  • 33. SUMMARY Impact Marketing = V3 Viewpoint Value Velocity V=DE2
  • 34. Next Steps • Find Your Viewpoint – 2X2 • Set The Value Terrain– VENN DIAGRAM • Are You Experience – DEFINE THE EXPERIENCE TO SHOW VALUE Email ken@kjrassociates.com www.kjrassociates.com

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  1. We used to ask Dad
  2. Now we ask google
  3. Connected - Has access to wide variety of informationImpatient – What’s the answer now, without screeningElusive – Independent researchers have more powerImpulsive – Shifts prioritiesInformed – May likely know more about your value prop than your rep doesStill Human – Wants face to face connection and risk adverseBUT Is still in an org- Old buying habits die slow … “Meet the new enterprise Customer, Same as the old…”Orgs don’t have credit cards, they have buying processesGroups make decisions, not individualsHigh org commitment and switching costsLow personal “motivation” for innovation
  4. Find 2 angles, one market based, one solution charecteristic, create a Viewpoint, the terrain, for Sales force, Solution delivery is moving from Software to Service, where you configure not customize, “The end of Software”
  5. Use Viewpoint to Tilt the playing field
  6. Source:
  7. Acquired by CA for 350M, 9 months after Unifeid Monitoring launch