A JLL research study of recent office and retail leasing activity among banks and financial services firms across the U.S. and Canada identified several trends for 2015. Explore the top three trends here and see the impact to banking and financial services real estate.

1. Branching out:
FinTech, rising CRE costs driving design strategy for U.S. banks

2. A JLL research study of recent office and retail
leasing activity among banks and financial
services firms across the U.S. and Canada
identified several trends for 2015.
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These trends have major implications on space design and project management.

3. The top 3 trends driving recent
office and retail leasing activity
among banks and financial
services firms
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4. Industry trend #1: FinTech* driving industry growth
4
*FinTech describes financial services firms whose product or
service is based on technology
Expanded 26%year over year
Global investment on track to reach $8B by 2018
FinTech firms demand unique office environments that include both creative spaces attractive to
millennial workers and data security in accordance with federal regulations.

5. Industry trend #2: Focus on cost management is front and
center
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As a result of the 2008 financial crisis, legal,
compliance and security expenses are
driving up overhead costs
Banks and
financial
services
firms are
focusing on
ways to cut
costs

6. Industry trend #3: A customer-centric retail banking
strategy that delivers an omni-channel experience
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Bank branches are
creating
connections
between physical
and digital
channels
Renovating outdated branches
and incorporating new
technologies-all without losing
brand consistency

7. The impact to bank and financial services
real estate
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8. Millennials, cost pressures and technology drive changes
to bank office space
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To attract millennial
talent, banks have to
rethink the way they
have to build out their
office to create more
innovative and
collaborative space
Currently, the majority of banks have cellular space and open plan models, but more
are adopting the activity-based open plan model, which supports innovation and
collaboration.
Cellular
Space
Open
Plan
Activity-based
Open Plan
Hybrid
Mobility
Full
Mobility
Fully assigned offices
and/ or high partition
workstations
Fully assigned open
plan workstations
Fully assigned open
plan workstations and
support space
Mix of unassigned and
assigned workstations
and support space
Fully unassigned
workstations and
support space
300-
250sf/person
250-
200sf/person 200-
150sf/person 150-
100sf/person
100-
50sf/person
Square footage has decreased year-over-year, indicating banks need to do more with
less space.

9. Banks branches have to cut costs due to rising rents while
still creating an omni-channel experience
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Branches are creating open floor plans while maintaining few
offices and client meeting centers that can ensure privacy
when clients are looking to discuss personal financial services.
Banks are integrating more
technology into the stores
and enhancing system
security within branches.

10. How are banks and financial services firms updating and
renovating while still cutting costs?
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Tightening space usage
Moving to lower cost buildings and markets
Rethinking workspace design and making the most out of smaller footprints
It is vital that banks and financial institutions balance business requirements
like client confidentiality and data security with workplace trends that attract
employees and encourage collaboration

11. Read the full banking article here
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