3. If you can hear me and see my slide, please
note this in the chat box to your right.
If you cannot hear, please try re-dialing in,
and let me know so I can be of assistance.
4. Texting 1, 2, 3
Increasing Engagement in
160 Characters or Less
Jeanette Brown, MBA
Kelly Flowers, GrowthVine, LLC
12. Why Text?
Can you believe…
• Every 4 seconds a baby is born and 15 mobile
phones are purchased
• Over 97% of US cell phones can accept text
messages
• Over 7 BILLION text messages are already sent
each day throughout the world
• Text messages are typically read within 4
minutes of receipt
14. Types of Text
Broadcast SMS
– Alerts/Notifications
– Call To Action
15. Types of Text
Marketing-generated Inbound SMS
– Special Offers/Fundraising
– Interactive SMS
16. Example of Inbound SMS campaign
Common Shortcode-based text messaging (aka CSC)
– Shared Shortcode or Dedicated Shortcode
– Marketed through another marketing medium
– Requires a User-INITIATED action
– Using a 5 or 6 digit short code and Keyword
17. Where to use text messages?
Fundraising
Membership
Events
52. ROI
• Growth in text subscribers
• Conversions using “Calls to Action”
• A/B testing for quick change in messaging
• More engagement based on user’s preference
• One more touch point is never a bad thing…
54. Let’s Keep the Conversation Going
Download the full Benchmark Report
www.informz.com/associations
55. Let us help you!
Interested in mobile strategy? Interested in Informz?
Kelly Flowers Jeanette Brown
brown@informz.com
www.informz.com
Principal, Mobile/Social Strategy 202-630-2644 x 241
GrowthVine, LLC @informz
Kelly@GrowthVine.com
www.GrowthVine.com 703-598-
4614
@growthvine