ITESOFT webinar slides for 26.02.19.
Looking at the future of Finance Automation, considering the changes in the demographics of organisations, the importance of technology in recruitment, amongst many other themes.
11. 11
If you, or your business has
already invested in applications,
has this given real term benefits
to the team?
1. No investment to date
2. No return on investment
3. Minimal real term benefits
4. Yes, real term benefits
POLL QUESTION:
12. 12
80% of those using AI and 78%
using RPA say it frees employees
from repetitive work.
16. 16
• Reduced operational costs
• Drastic reduction in set up cost and time
• Enables collaboration in decentralised teams
• Eliminates the burden of upgrades & maintenance
• Facilitates access to previously inaccessible data
17. 17
Has your organisation explored,
or invested in, SaaS
applications?
1. Yes – in my department
2. Yes – not in my department
2. No
3. Unsure
POLL QUESTION:
And by this stage, the “baby boomers” will make up roughly 6% of global workforces…
Well, think about your AP department right now, what does this look like?
Is it filled with people chasing down pieces of paper, or keying data into systems from another screen perhaps?
What is the demographic of the staff?
And how happy are they with what they have to do, day in day out?
Now, imagine what this team will look like in just a few short years…
The current generation of employees coming into organisations don’t just want good technology, but they expect it.
For most organisations, their newest recruits will be looking for employment with organisations that are able to offer them access to a working environment that many of us have not known.
Mark Judd, Vice President, HCM Product Strategy EMEA at Workday, explains: “For millennials, technology has to combine impact with simplicity, they demand that things are intuitive and easy to use.”
How does automation feed into this narrative?
Simply put, automation breaks monotony, creates value and is, fundamentally, an effective and attractive recruitment tool.
Many recruiters are already warning that more than half of millennials are already thinking about their next job opportunity because they feel stagnant and underutilized.
New technologies enable millennials to embrace more flexible working patterns, and become more entrepreneurial, reversing the trend towards economic concentration and ‘big business’.
It is not just about less job loyalty, but less loyalty to traditional workplace patterns. RPA and AI can support engaging the best millennial talent by meeting this trend.
Millennials are demanding in technology use and breaking ground in a gig economy, but…
Generation Z are already stepping it up another gear, and are likely to continue with this trend.
Gen Z is driving towards a new creative age, where experiential needs and self-fulfilment in work take on primacy.
Passion and emotion will be positive catalysts, rather than control and rationalism that is seen as key business drivers today.
AI and RPA are enablers of this new age, reducing mundanity and routine tasks to free Gen Z to be creative. Robots will assist, rather than replace.
Many bureaucratic and managerial roles will be automated (it is already being reported that if at least 50% of your current role can be automated, then it will be in the near future), and Gen Z will chase experience in their work, replacing the old ‘career path’ with an ‘experiential path.’
They will stay in a job because they are learning and gaining from the experience, rather than simply seeking higher positions or making more money.
Report from Goldmsiths University
Before we look at forecasts, let’s just stop and think about current trends when it comes to automation in AP.
According to the PPN Survey, 2018,
And only 20% of organisations that responded said that they still manually processed less than 10% of their incoming supplier invoices.
All of this, despite the rapid advances of technology in this sector, especially since cloud solutions effectively lowered the bar for a genuine RoI from automating the AP process.
So, if SaaS has opened the door to more organisations to explore automation, it is no surprise to hear that Cisco’s cloud index of 2018 forecasts that…
Benefits of SaaS highlighted by Cisco
Highlighted areas are so often the reasons given by business not to invest in automation tools and solutions.
Final point – Data – driving AI, and analytics.
Generating real benefit from the use of Artificial Intelligence tools, and no. I am not referring to terminators, or physical robots!
Forbes predicts that 2019 will be the year in which AI goes beyond the hype for enterprises. Why? Well,
Globally, businesses and governments saw 2018 as the breakout year for AI, with venture capitalists pushing 47% more investment in 2018 into AI businesses in the UK alone.
And of course, all of these applications need access to vast volumes of data if they are going to deliver any real benefit to their users.
So, to generate benefit from SaaS, data and AI, analytical tools are key.
According to “The Analytics Advantage” report by Deloitte 2018 Finance is cited as the area of business that is most often found to invest in analytical tools.
Analysing this data to generate real benefit is one, simple, up skill that could be managed within AP and finance.
In today's data-filled world, analytics is an essential part of staying competitive.Financial analytics help businesses
Early payment discounts
Still in infancy in many countries.
If paid within 10 days – save 1%
Better than bank interest rates
How? Receive and process more quickly – Network Rail = 1.2 days on average
Consider your team, the players who go above and beyond, or show real drive and desire to succeed.
Now, are these the same people who have taken on more responsibility? Asked for more training?