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July 17, 2014 Proprietary and Confidential - 1 -
Corporate Presentation
July 17, 2014 Proprietary and Confidential - 2 -
Revenue Split by Verticals*
Europe
16%
Asia Pacific
6%
Revenue by Geography*
Overview
Full spectrum Technology and Process Services firm
IMPORTANT YEARS SIZE
1987
Incorporated
CLIENT QUALITY
1996
Listed on the
NASDAQ $ 1.2 B
Revenue
<32,000
Employees
292
Clients 2
Contribute $ 100 M+
24
Contribute $ 10 M+
51
Contribute $ 5 M+
250
Client Service
Representatives
45
Sales Offices
32
Delivery Centers
GLOBAL COVERAGE FOR OUR CLIENTS
Europe- Australia
London (UK),
Ballarat (Australia),
Stockholm (Sweden),
Budapest (Hungary)
North America
Bloomington (IL),
El Paso (TX),
Pensacola (Florida) ,
Sterling (VA),
Guadalajara (Mexico),
Halifax (Canada),
GLOBAL DELIVERY NETWORK
India
Bangalore, Chennai,
Gandhinagar, Hyderabad,
Mumbai, Noida,
Pune,
Insurance
20%
Services
12%
Healthcare & Life Sciences
9%
North America
78%
125
Contribute $ 1 M+
Manufacturing
26%
Retail & CPG
9%
Banking &
Financial Services
23%
July 17, 2014 Proprietary and Confidential - 3 -
Mission Values
Vision, Mission and Values
 Superior and predictable
financial performance
 Innovative and learning
company
 Execution Excellence
 High performance
meritocracy
 Socially conscious
 Character
 Commitment
 Competency
A company admired for
its technology and process
excellence committed
to the success of all
stakeholders
Vision
July 17, 2014 Proprietary and Confidential - 4 -
Geography Industry Quality of Business
Our Focus
 US
 Canada
 UK
 DACH Region
 Nordic Region
 Australia
 BFS
 Insurance
 Healthcare &
Life Sciences
 MDL
 Retail & CPG
 Services
 Top 100 clients to
be engine of
growth
 Strategic account
management
 Established A/C
Qualification
process
July 17, 2014 Proprietary and Confidential - 5 -
BANKING & FINANCIAL
SERVICES
INSURANCE
MANUFACTURING
SERVICES
PRODUCT & ENGINEERING
SOLUTIONS
HEALTHCARE &
LIFESCIENCES
CPG & RETAIL
Industry and Services Footprint
Focused on delivering Technology and Process Solutions with
Strong Domain Underpinnings
 Life and Annuities
 Property and Casualty
 Re-Insurance
 Wholesale Banking
 Retail Banking
 Capital Markets
 Engineering Processes
 Mining
 Logistics and Transportation
 Retail Chains
 QSRs
 CPG
 Energy Analytics
 Media Content Management
 Enterprise Mobility
 Medical Devices
 Automotive
 ISV and OPD
 Pharmaceuticals
 Third Party Administration
CONSULTING
IT and Cost
Transformation
Process
Modeling and
Optimization
Product and
Platform Selection
Enterprise
Architecture
Quality
Management
Program
Management and
Service Integration
TECHNOLOGY
Application
Management
Services
Enterprise
Solutions
Infrastructure
Management
Verification and
Validation
Data Warehousing
and Business
Intelligence
Digital Initiatives
and Mobility
PROCESS
IT Helpdesk
Integrated
IT-BPO
Services
Enterprise-wide
Service Desk
Shared Services
BPO
Customer
Interaction
Services
Industry specific
BPaaS
July 17, 2014 Proprietary and Confidential - 6 -
Differentiated Business Model – ITOPS
ITOPS is an integrated business model that overlays business process on underlying technology with domain competency
 BPO delivery methods differ based
on technology used; traditional
BPO providers offer little to no
technology
 Large outsourcing providers may
offer both IT and BPO, but as
separate services
 IGATE differentiates itself with
fully-integrated technology and
BPO solutions (ITOPS)
Overview Competitive AdvantagesValue Proposition
 Better alignment of business
processes to IT services and
infrastructure
 Focus on ROI of IT investments and
business process improvement
 Shift from fixed costs to variable
costs
 Flexibility to ramp up or downsize
resources
 Single point strategic consulting
and integrated decision support
 Difficult to replicate
 Requires deep industry expertise
in both IT AND BPO
 Requires end-to-end established
processes
 Requires aligned organization
 Requires 180 degree change in
approach to project delivery
 Most competitors lack one side
of offering
 Many competitors operate IT and
BPO in separate silos
 Innovative
 Enables differentiated pricing
models and deeper client
relationships
Outsourced Technology
Client
Technology
Traditional BPO ITOPS
IGATE has won several engagements specifically due to its differentiated ITOPS business model
July 17, 2014 Proprietary and Confidential - 7 -
How the Industry sees us?
Industry Analysts
“IGATE is not too big, not too small – Just Right; it is one of the few Indian outsourcers willing to put
its skin in the game and share the risk with clients.”
“IGATE’s strength in understanding new technologies and continual drive for value delivery for
diverse customer segments have allowed them to create a unique position in the market .”
“At the heart of ITOPS is IGATE’s willingness to make investments in parallel with clients in order
to produce continuous improvements.”
Clients
Forrester
Frost & Sullivan
HfS Research
“IGATE has been our trusted
IS partner for over four years,
delivering a high degree of
flexibility and helping us deliver
innovative services in Europe.”
- CIO, Large Automobile major
“Looking for a software development
partner, it was very clear that IGATE
was a cut above the rest. Their depth
and breadth of experience in medical
software is unparalleled.”
- VP Engineering, Top Cardiac Diagnostic Firm
“Our 9-year partnership with IGATE
truly reflects the mature managed
service deliver model that many
organizations talk about, yet find hard
to achieve. The IGATE model has been
a great success.”
- Director of Strategic Sourcing - World’s
leading Media and Entertainment company
July 17, 2014 Proprietary and Confidential - 8 -
Industry Accolades and Recognitions
Engagement Excellence
 ISO 20000 certification for IT Networks and Information Support
functions
 BPO & IMS operations assessed at Level 3 against CMMI for Services
Model v1.3
 Assessed at Level 5 in SEI’s PCMM (People Capability Maturity Model™)
 Second company globally to be listed in PARS as assessed at Level 5
of CMMI-Dev V1.3
 ‘Case in Point Platinum Award‘: Overall Case Management
Excellence in Healthcare, 2011
Services Delivery
Industry Leadership Organizational Excellence
 Outsourcing Excellence Award, Royal Bank of Canada
 IT Supplier of the Year award: Weyerhauser
 Strategic Supplier of the Year: Genworth
 Best Supplier award TMEIC
 IGATE’s Solution – RADAR, won the award for ‘Excellence in Data
Management’ at FSOkx’s 7th Annual Financial Outsourcing Forum, USA
 Recognized as ‘Emerging Player’ in Cloud applications and Cloud
infrastructure services, in Everest Group’s 2013 PEAK Matrix reports
 Ranked as ‘Leader’ amongst top outsourcing service providers and advisors;
also among ‘Best 20’ in banking, markets & insurance: IAOP’s Global
Outsourcing-100, 2012
 Recognized as ‘Global Services 100’ Provider. Listed among: Top Global ADM
Leaders, Leaders of Mid-market Enterprise Applications Deployment, Leading
Mid-tier OPD Vendors, Global Leaders - Testing Services
 Ranked among top ‘Established and Expansive’ players in Zinnov’s 2013 GSPR
ratings for 3rd consecutive year
 IGATE Wins “Asia’s Best Employer Brand Awards 2013”
 Conferred with Gold Level Award in Healthy Workspace 2013 assessment by
Arogya World
 IGATE Legal Team Wins LegalEra “In-House Team of the Year - Mergers &
Acquisitions” Award, 2012-13
 Ranked No. 2 in the Greater Toronto Area’s Small and Medium Best
Employers survey, 2012
 Ranked No. 1 in Dataquest-CMR Best Employers Survey 2012; retains position
in Top Three for sixth time in a row
 Wins ‘Golden Peacock Innovation Management Award’, 2012
 Winner of ‘MerComm Annual Report ARC Awards 2012’
 Winner of Silver in the prestigious LACP Annual Report Awards, for fifth time
in a row
July 17, 2014 Proprietary and Confidential - 9 -
Thank You

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IGATE - Corporate Presentation - An overview of the Company and its offerings

  • 1. July 17, 2014 Proprietary and Confidential - 1 - Corporate Presentation
  • 2. July 17, 2014 Proprietary and Confidential - 2 - Revenue Split by Verticals* Europe 16% Asia Pacific 6% Revenue by Geography* Overview Full spectrum Technology and Process Services firm IMPORTANT YEARS SIZE 1987 Incorporated CLIENT QUALITY 1996 Listed on the NASDAQ $ 1.2 B Revenue <32,000 Employees 292 Clients 2 Contribute $ 100 M+ 24 Contribute $ 10 M+ 51 Contribute $ 5 M+ 250 Client Service Representatives 45 Sales Offices 32 Delivery Centers GLOBAL COVERAGE FOR OUR CLIENTS Europe- Australia London (UK), Ballarat (Australia), Stockholm (Sweden), Budapest (Hungary) North America Bloomington (IL), El Paso (TX), Pensacola (Florida) , Sterling (VA), Guadalajara (Mexico), Halifax (Canada), GLOBAL DELIVERY NETWORK India Bangalore, Chennai, Gandhinagar, Hyderabad, Mumbai, Noida, Pune, Insurance 20% Services 12% Healthcare & Life Sciences 9% North America 78% 125 Contribute $ 1 M+ Manufacturing 26% Retail & CPG 9% Banking & Financial Services 23%
  • 3. July 17, 2014 Proprietary and Confidential - 3 - Mission Values Vision, Mission and Values  Superior and predictable financial performance  Innovative and learning company  Execution Excellence  High performance meritocracy  Socially conscious  Character  Commitment  Competency A company admired for its technology and process excellence committed to the success of all stakeholders Vision
  • 4. July 17, 2014 Proprietary and Confidential - 4 - Geography Industry Quality of Business Our Focus  US  Canada  UK  DACH Region  Nordic Region  Australia  BFS  Insurance  Healthcare & Life Sciences  MDL  Retail & CPG  Services  Top 100 clients to be engine of growth  Strategic account management  Established A/C Qualification process
  • 5. July 17, 2014 Proprietary and Confidential - 5 - BANKING & FINANCIAL SERVICES INSURANCE MANUFACTURING SERVICES PRODUCT & ENGINEERING SOLUTIONS HEALTHCARE & LIFESCIENCES CPG & RETAIL Industry and Services Footprint Focused on delivering Technology and Process Solutions with Strong Domain Underpinnings  Life and Annuities  Property and Casualty  Re-Insurance  Wholesale Banking  Retail Banking  Capital Markets  Engineering Processes  Mining  Logistics and Transportation  Retail Chains  QSRs  CPG  Energy Analytics  Media Content Management  Enterprise Mobility  Medical Devices  Automotive  ISV and OPD  Pharmaceuticals  Third Party Administration CONSULTING IT and Cost Transformation Process Modeling and Optimization Product and Platform Selection Enterprise Architecture Quality Management Program Management and Service Integration TECHNOLOGY Application Management Services Enterprise Solutions Infrastructure Management Verification and Validation Data Warehousing and Business Intelligence Digital Initiatives and Mobility PROCESS IT Helpdesk Integrated IT-BPO Services Enterprise-wide Service Desk Shared Services BPO Customer Interaction Services Industry specific BPaaS
  • 6. July 17, 2014 Proprietary and Confidential - 6 - Differentiated Business Model – ITOPS ITOPS is an integrated business model that overlays business process on underlying technology with domain competency  BPO delivery methods differ based on technology used; traditional BPO providers offer little to no technology  Large outsourcing providers may offer both IT and BPO, but as separate services  IGATE differentiates itself with fully-integrated technology and BPO solutions (ITOPS) Overview Competitive AdvantagesValue Proposition  Better alignment of business processes to IT services and infrastructure  Focus on ROI of IT investments and business process improvement  Shift from fixed costs to variable costs  Flexibility to ramp up or downsize resources  Single point strategic consulting and integrated decision support  Difficult to replicate  Requires deep industry expertise in both IT AND BPO  Requires end-to-end established processes  Requires aligned organization  Requires 180 degree change in approach to project delivery  Most competitors lack one side of offering  Many competitors operate IT and BPO in separate silos  Innovative  Enables differentiated pricing models and deeper client relationships Outsourced Technology Client Technology Traditional BPO ITOPS IGATE has won several engagements specifically due to its differentiated ITOPS business model
  • 7. July 17, 2014 Proprietary and Confidential - 7 - How the Industry sees us? Industry Analysts “IGATE is not too big, not too small – Just Right; it is one of the few Indian outsourcers willing to put its skin in the game and share the risk with clients.” “IGATE’s strength in understanding new technologies and continual drive for value delivery for diverse customer segments have allowed them to create a unique position in the market .” “At the heart of ITOPS is IGATE’s willingness to make investments in parallel with clients in order to produce continuous improvements.” Clients Forrester Frost & Sullivan HfS Research “IGATE has been our trusted IS partner for over four years, delivering a high degree of flexibility and helping us deliver innovative services in Europe.” - CIO, Large Automobile major “Looking for a software development partner, it was very clear that IGATE was a cut above the rest. Their depth and breadth of experience in medical software is unparalleled.” - VP Engineering, Top Cardiac Diagnostic Firm “Our 9-year partnership with IGATE truly reflects the mature managed service deliver model that many organizations talk about, yet find hard to achieve. The IGATE model has been a great success.” - Director of Strategic Sourcing - World’s leading Media and Entertainment company
  • 8. July 17, 2014 Proprietary and Confidential - 8 - Industry Accolades and Recognitions Engagement Excellence  ISO 20000 certification for IT Networks and Information Support functions  BPO & IMS operations assessed at Level 3 against CMMI for Services Model v1.3  Assessed at Level 5 in SEI’s PCMM (People Capability Maturity Model™)  Second company globally to be listed in PARS as assessed at Level 5 of CMMI-Dev V1.3  ‘Case in Point Platinum Award‘: Overall Case Management Excellence in Healthcare, 2011 Services Delivery Industry Leadership Organizational Excellence  Outsourcing Excellence Award, Royal Bank of Canada  IT Supplier of the Year award: Weyerhauser  Strategic Supplier of the Year: Genworth  Best Supplier award TMEIC  IGATE’s Solution – RADAR, won the award for ‘Excellence in Data Management’ at FSOkx’s 7th Annual Financial Outsourcing Forum, USA  Recognized as ‘Emerging Player’ in Cloud applications and Cloud infrastructure services, in Everest Group’s 2013 PEAK Matrix reports  Ranked as ‘Leader’ amongst top outsourcing service providers and advisors; also among ‘Best 20’ in banking, markets & insurance: IAOP’s Global Outsourcing-100, 2012  Recognized as ‘Global Services 100’ Provider. Listed among: Top Global ADM Leaders, Leaders of Mid-market Enterprise Applications Deployment, Leading Mid-tier OPD Vendors, Global Leaders - Testing Services  Ranked among top ‘Established and Expansive’ players in Zinnov’s 2013 GSPR ratings for 3rd consecutive year  IGATE Wins “Asia’s Best Employer Brand Awards 2013”  Conferred with Gold Level Award in Healthy Workspace 2013 assessment by Arogya World  IGATE Legal Team Wins LegalEra “In-House Team of the Year - Mergers & Acquisitions” Award, 2012-13  Ranked No. 2 in the Greater Toronto Area’s Small and Medium Best Employers survey, 2012  Ranked No. 1 in Dataquest-CMR Best Employers Survey 2012; retains position in Top Three for sixth time in a row  Wins ‘Golden Peacock Innovation Management Award’, 2012  Winner of ‘MerComm Annual Report ARC Awards 2012’  Winner of Silver in the prestigious LACP Annual Report Awards, for fifth time in a row
  • 9. July 17, 2014 Proprietary and Confidential - 9 - Thank You