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IGATE - Corporate Presentation - An overview of the Company and its offerings
1. July 17, 2014 Proprietary and Confidential - 1 -
Corporate Presentation
2. July 17, 2014 Proprietary and Confidential - 2 -
Revenue Split by Verticals*
Europe
16%
Asia Pacific
6%
Revenue by Geography*
Overview
Full spectrum Technology and Process Services firm
IMPORTANT YEARS SIZE
1987
Incorporated
CLIENT QUALITY
1996
Listed on the
NASDAQ $ 1.2 B
Revenue
<32,000
Employees
292
Clients 2
Contribute $ 100 M+
24
Contribute $ 10 M+
51
Contribute $ 5 M+
250
Client Service
Representatives
45
Sales Offices
32
Delivery Centers
GLOBAL COVERAGE FOR OUR CLIENTS
Europe- Australia
London (UK),
Ballarat (Australia),
Stockholm (Sweden),
Budapest (Hungary)
North America
Bloomington (IL),
El Paso (TX),
Pensacola (Florida) ,
Sterling (VA),
Guadalajara (Mexico),
Halifax (Canada),
GLOBAL DELIVERY NETWORK
India
Bangalore, Chennai,
Gandhinagar, Hyderabad,
Mumbai, Noida,
Pune,
Insurance
20%
Services
12%
Healthcare & Life Sciences
9%
North America
78%
125
Contribute $ 1 M+
Manufacturing
26%
Retail & CPG
9%
Banking &
Financial Services
23%
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Mission Values
Vision, Mission and Values
Superior and predictable
financial performance
Innovative and learning
company
Execution Excellence
High performance
meritocracy
Socially conscious
Character
Commitment
Competency
A company admired for
its technology and process
excellence committed
to the success of all
stakeholders
Vision
4. July 17, 2014 Proprietary and Confidential - 4 -
Geography Industry Quality of Business
Our Focus
US
Canada
UK
DACH Region
Nordic Region
Australia
BFS
Insurance
Healthcare &
Life Sciences
MDL
Retail & CPG
Services
Top 100 clients to
be engine of
growth
Strategic account
management
Established A/C
Qualification
process
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BANKING & FINANCIAL
SERVICES
INSURANCE
MANUFACTURING
SERVICES
PRODUCT & ENGINEERING
SOLUTIONS
HEALTHCARE &
LIFESCIENCES
CPG & RETAIL
Industry and Services Footprint
Focused on delivering Technology and Process Solutions with
Strong Domain Underpinnings
Life and Annuities
Property and Casualty
Re-Insurance
Wholesale Banking
Retail Banking
Capital Markets
Engineering Processes
Mining
Logistics and Transportation
Retail Chains
QSRs
CPG
Energy Analytics
Media Content Management
Enterprise Mobility
Medical Devices
Automotive
ISV and OPD
Pharmaceuticals
Third Party Administration
CONSULTING
IT and Cost
Transformation
Process
Modeling and
Optimization
Product and
Platform Selection
Enterprise
Architecture
Quality
Management
Program
Management and
Service Integration
TECHNOLOGY
Application
Management
Services
Enterprise
Solutions
Infrastructure
Management
Verification and
Validation
Data Warehousing
and Business
Intelligence
Digital Initiatives
and Mobility
PROCESS
IT Helpdesk
Integrated
IT-BPO
Services
Enterprise-wide
Service Desk
Shared Services
BPO
Customer
Interaction
Services
Industry specific
BPaaS
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Differentiated Business Model – ITOPS
ITOPS is an integrated business model that overlays business process on underlying technology with domain competency
BPO delivery methods differ based
on technology used; traditional
BPO providers offer little to no
technology
Large outsourcing providers may
offer both IT and BPO, but as
separate services
IGATE differentiates itself with
fully-integrated technology and
BPO solutions (ITOPS)
Overview Competitive AdvantagesValue Proposition
Better alignment of business
processes to IT services and
infrastructure
Focus on ROI of IT investments and
business process improvement
Shift from fixed costs to variable
costs
Flexibility to ramp up or downsize
resources
Single point strategic consulting
and integrated decision support
Difficult to replicate
Requires deep industry expertise
in both IT AND BPO
Requires end-to-end established
processes
Requires aligned organization
Requires 180 degree change in
approach to project delivery
Most competitors lack one side
of offering
Many competitors operate IT and
BPO in separate silos
Innovative
Enables differentiated pricing
models and deeper client
relationships
Outsourced Technology
Client
Technology
Traditional BPO ITOPS
IGATE has won several engagements specifically due to its differentiated ITOPS business model
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How the Industry sees us?
Industry Analysts
“IGATE is not too big, not too small – Just Right; it is one of the few Indian outsourcers willing to put
its skin in the game and share the risk with clients.”
“IGATE’s strength in understanding new technologies and continual drive for value delivery for
diverse customer segments have allowed them to create a unique position in the market .”
“At the heart of ITOPS is IGATE’s willingness to make investments in parallel with clients in order
to produce continuous improvements.”
Clients
Forrester
Frost & Sullivan
HfS Research
“IGATE has been our trusted
IS partner for over four years,
delivering a high degree of
flexibility and helping us deliver
innovative services in Europe.”
- CIO, Large Automobile major
“Looking for a software development
partner, it was very clear that IGATE
was a cut above the rest. Their depth
and breadth of experience in medical
software is unparalleled.”
- VP Engineering, Top Cardiac Diagnostic Firm
“Our 9-year partnership with IGATE
truly reflects the mature managed
service deliver model that many
organizations talk about, yet find hard
to achieve. The IGATE model has been
a great success.”
- Director of Strategic Sourcing - World’s
leading Media and Entertainment company
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Industry Accolades and Recognitions
Engagement Excellence
ISO 20000 certification for IT Networks and Information Support
functions
BPO & IMS operations assessed at Level 3 against CMMI for Services
Model v1.3
Assessed at Level 5 in SEI’s PCMM (People Capability Maturity Model™)
Second company globally to be listed in PARS as assessed at Level 5
of CMMI-Dev V1.3
‘Case in Point Platinum Award‘: Overall Case Management
Excellence in Healthcare, 2011
Services Delivery
Industry Leadership Organizational Excellence
Outsourcing Excellence Award, Royal Bank of Canada
IT Supplier of the Year award: Weyerhauser
Strategic Supplier of the Year: Genworth
Best Supplier award TMEIC
IGATE’s Solution – RADAR, won the award for ‘Excellence in Data
Management’ at FSOkx’s 7th Annual Financial Outsourcing Forum, USA
Recognized as ‘Emerging Player’ in Cloud applications and Cloud
infrastructure services, in Everest Group’s 2013 PEAK Matrix reports
Ranked as ‘Leader’ amongst top outsourcing service providers and advisors;
also among ‘Best 20’ in banking, markets & insurance: IAOP’s Global
Outsourcing-100, 2012
Recognized as ‘Global Services 100’ Provider. Listed among: Top Global ADM
Leaders, Leaders of Mid-market Enterprise Applications Deployment, Leading
Mid-tier OPD Vendors, Global Leaders - Testing Services
Ranked among top ‘Established and Expansive’ players in Zinnov’s 2013 GSPR
ratings for 3rd consecutive year
IGATE Wins “Asia’s Best Employer Brand Awards 2013”
Conferred with Gold Level Award in Healthy Workspace 2013 assessment by
Arogya World
IGATE Legal Team Wins LegalEra “In-House Team of the Year - Mergers &
Acquisitions” Award, 2012-13
Ranked No. 2 in the Greater Toronto Area’s Small and Medium Best
Employers survey, 2012
Ranked No. 1 in Dataquest-CMR Best Employers Survey 2012; retains position
in Top Three for sixth time in a row
Wins ‘Golden Peacock Innovation Management Award’, 2012
Winner of ‘MerComm Annual Report ARC Awards 2012’
Winner of Silver in the prestigious LACP Annual Report Awards, for fifth time
in a row
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Thank You