국가든 기업이든 리더가 어떤 리더십을 발휘하느냐에 따라 흥망이 결정된다. 전세계 어디에 가나 리더십을 교육하는 기관들은 넘쳐나지만 인재 발굴 양성, 리더십 교육에 있어 세계 최고라는 찬사를 받고 있는 곳이 바로 GE크로톤빌이다. GE 리더십 인재양성 비결을 배우기 위해 그동안 무수히 많은 국내외 기업인들이 GE크로톤빌로 향했다. 전세계 최고 리더십 양성기관 GE크로톤빌의 라구 크리슈나무르티 원장이 지난 120여년간 GE가 세계 최고 기업중 하나로 군림하는데 결정적 역할을 한 GE 리더십 양성법에 대해 이야기한다. - GE크로톤빌이 세계적인 리더십 양성기관이 된 비결은 - 현재 리더십은 과거의 리더십과 어떻게 다른가 - 리더십이 탁월한 사람들에게서 발견할 수 있는 공통분모는 - GE크로톤빌에서 리더십 교육을 할 때 가장 강조하는 덕목은 - 리더십을 발휘할 때 가장 커다란 장애물이 되는 것은 라구 크리슈나무르티 (GE, CLO 겸 크로톤빌 원장)

1. Tuesday, 20th October
Raghu Krishnamoorthy
VP, Head of HR, GE Healthcare
Former Chief Learning Officer of GE
Leadership 101
from Crotonville @GE

2. There’s no such thing as a 130-year plan.

3. How GE has changed
1990s 2000s 2010s
Jack Welch Jeff Immelt Jeff Immelt
Ops Excellence Growth Simplification

4. Operational
Excellence
Growth
Speed &
Simplification
How GE’s Culture Has Changed
1990 2000 2010
Outcomes
Process rigor Globalization Speed
Six Sigma,
Forced Ranking
Imagination
Breakthroughs,
Growth Values
FastWorks
GE Beliefs
Tools

5. Industrial
Internet
Advanced
Manufacturing
The Global Brain
GE is shaping the future of work

6. 1990s 2010s2000s
• Vertical
• Command & control
• Decisions where the
HQ is
• Matrix
• Multiple alignments
• Decisions where the
power is
• Horizontal
• Outcome focused teams
• Decisions where the
customer is
Changing the structure

7. Ongoing expectations,
feedback, coaching &
development
Jan Dec
Touchpoints
New
Performance Development
From ritual to impact
Jan Dec
Touchpoints
Goals &
Performance
review
Pay
Past

8. We All Rise
Our leadership philosophy
Everyone at GE is a leader.
When one person grows, we all grow.
Together.

9. Crotonville, our global leadership institute,
is both a place and an ideal
40,000
PARTICIPANTS
4,200
CUSTOMERS
200
LOCATIONS
2,100
SESSIONS

10. We are collaborative.
We are experiential.
We are a meritocracy.
Leaders drive our culture.
Culture drives our longevity.

11. GE Beliefs offer a new mindset, spirit and
behaviors to help us deliver on simplification
Customers determine our success
Stay lean to go fast
Learn and adapt to win
Empower and inspire each other
Deliver results in an uncertain world

12. “Our best leaders are our best learners.”
– John Rice, Vice Chairman

13. Our top leaders spend one-third of their
time on leadership development
Tone at the top

14. Leadership development at GE:
A career-long journey
A portfolio of opportunities
to support individual and
collective growth, across
all career stages
About 80% of learning
happens on the job

15. EARLY CAREER
EXPERIENCED
OMLP
Operations
Management
Leadership
Program
ITLP
Information
Technology
Leadership
Program
HRLP
Human
Resources
Leadership
Program
FMP
Financial
Management
Program
CLDP
Communications
Leadership
Development
Program
CLP
Commercial
Leadership
Program
EEDP
Edison
Engineering
Development
Program
SLP
Software
Leadership
Program
ECLP
Experienced
Commercial
Leadership
Program
JOLP
Junior Officers
Leadership
Program
Building our next generation of leaders
ACCELERATORS
CLS
Corporate
Leadership
Staff
CAS
Corporate
Audit
Staff
CTS
Corporate
Technology
Staff

16. Leader in Residence programs demonstrate our
commitment to leaders teaching leaders

17. Learning … the next gen
Learning is a necessity … development is a privilege
BrilliantU… meet the
‘new’ classroom
Traditional training
Online, on
demand
Job aids
Coaching/
Mentoring Communities
of practice
Blogs/
Wikis
Social
Learning
Time
Expertise

18. Holding people accountable
“What”
Performance
+ “How”
GE Beliefs
= OUTCOMES
Ongoing and continuous
From ritual to
impact
Contribute to
Priorities
Continue/
Consider
Insights

19. The new people
reviews
Outcomes-based: Emphasis is
on talent, not process
Dynamic: Ongoing dialogue,
not one-time event
Inclusive: Considers leadership
at all levels
Not just how good the talent
is, but HOW GOOD THE
TALENT FINDS US!