Webinar: Keeping Up With the Ever-Changing Social Media Algorithms
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It can sometimes feel like the networks change their algorithms every week. This can have significant implications for marketers. In this webinar we discussed how to stay agile and adapt to each change. Together with global media platform, The Drum, we: Demystified algorithms and why they change Outlined the strengths and focus of each network Showcased the strategies companies are adopting to cope
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Webinar: Keeping Up With the Ever-Changing Social Media Algorithms
- 1. Keeping Up With the Ever-Changing Social Media Algorithms #FalconEd
- 2. Gillian West Social Media Manager Dino Kuckovic Customer Experience Your Presenters. #FalconEd
- 3. Today’s Agenda. A brief but eventful (Facebook) history. Overview of algorithm changes. Why is Facebook so addictive? Conquering the news feeds. The Drum use case. Q&A. #FalconEd Hopeful or discouraged?
- 4. HISTORY LESSON Why did social networks develop feed algorithms? #FalconEd
- 6. A Brief History of Facebook. 2004 - 2018
- 7. 2008 2009
- 8. 2009 2011
- 9. 2012
- 10. Facebook’s Growth is Fueled by Mobile Ads. Facebook’s quarterly revenue by segment.
- 11. People feel that the important moments and important conversations are sometimes getting crowded out by content that people passively consume, often photos and videos. Adam Mosseri, VP of News Feed, Facebook
- 14. Algorithm Changes. Each platform’s sorting system. • Algorithms dominate social media marketing. • Each site has its own ‘unique’ algorithm deciding what users see. • Facebook’s is by far the most influential.
- 15. Facebook’s News Feed. First look at the basic engagement equation Facebook uses
- 16. Algorithm Changes. Each platform’s sorting system. • For users changes appear subtle, but for Page operators not so much. • Most recent change measures likelihood of engagement.
- 17. The Current State of Algorithms. Top social networks.
- 21. CONQUERING THE NEWS FEEDS What you can do! #FalconEd
- 23. Facebook wants every single post impression to be meaningful and engaging. Adam Mosseri, VP of News Feed, Facebook
- 25. • Multiple people replying to each other’s comments on a video they watched or an article they read in News Feed. • A page responding to a person’s comment on their post. • People commenting on or interacting with a page’s live video. • People responding to page posts shared through Messenger. • Any interactions that people have with a page post that has been reshared by a user. “Meaningful Interactions” But what does this mean?
- 26. What is quality content? Far more than a buzzword. • Is this timely and relevant content? • Is this content from a source you would trust? • Would you share it with friends and have a conversation about it? • Is the content genuinely interesting to you or is it trying to game News Feed distribution? (e.g. asking for people to like the content) • Would you call this a low quality post or meme? • Would you complain about seeing this content in your News Feed?
- 27. Focus on Strong Emotions.1 Admiration Amazement Astonishment Curiosity Interest Uncertainty Focus organic content on stimulating: Source: https://hbr.org
- 29. Quotes get a 19% boost in Retweets. Source: https://blog.twitter.com/official/en_us.html Share Quotes in Headlines.3
- 30. 85% of digital video viewers stop watching because of long load times. Source: https://www.emarketer.com Avoid Long Load Times.4
- 31. Don’t build your business just on organic. Organic reach cannot… work predictably be accurately targeted scale with costs & revenue our #1 tip:
- 32. Keep Advertising.5 Global social media advertising revenue amounted to $41B in 2017. Source: https://www.statista.com
- 33. Do • Try to act human • Provide real & valuable content • Be honest & transparent • Think of your future Don’t • Scam, bait, force • Copy, steal • Game the algorithms • Repeat what’s not working our lessons: From Years of Experimentation
- 34. News Feed FYI. Not a secret sauce.
- 35. THE DRUM USE CASE What we’ve been up to. #FalconEd
- 36. We believe ‘Marketing Can Change the World’
- 37. Background Story. The Drum • As a business The Drum is 30+ years old. • The Drum is a global media platform, attracting 1M+ monthly visitors. • We use social media to promote content, events, drive traffic and engage. • We’ve used Facebook since 2009 and day-to-day are most active on Twitter, Facebook, LinkedIn and Instagram.
- 38. The Drum Social Strategy. Inspire & inform We believe users on different sites are interested in different things: Facebook fun, engagement, shareable, snackable content Twitter news, opinion, engagement, what you need to know, when you need to know it, quick LinkedIn news, opinion, in- depth, content you can learn from and grow as a marketer Instagram creativity, engaging visuals
- 39. The Drum on Facebook. We’ve had our ups and downs. One ‘super’ post per day Posting at particular times Only sharing ‘news content’ Over engaging/ not engaging Relying on trends Old strategies have included:
- 40. Literally me* ( *disclaimer: I am not Taylor Swift )
- 41. The Drum on Facebook (today). In November 2017, we slowly started to change. • We shifted away from ‘link dumping’. • We started to show more personality. • We engaged. • We begun sharing posts from others. • We carefully consider what we post. • We created bespoke Facebook content.
- 43. Don’t solely rely on Facebook for social.
- 45. Coming Soon: How to Improve Your Social Presence in 30 Minutes a Day June 21st #FalconEd