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GET	
  SMART	
  &	
  GET	
  COMPLIANT	
  
WEBINAR	
  1	
  of	
  2	
  
A	
  good	
  governance	
  structure	
  for	
  your	
  RTO	
  
Enjoy	
  the	
  show	
  
How	
  do	
  you	
  like	
  your	
  eggs?	
  
TODAY’S	
  PRESENTERS	
  and	
  HOST	
  	
  
What	
  we	
  will	
  cover	
  today	
  
• 
• 
• 
• 

DefiniNon	
  of	
  corporate	
  governance	
  
Governance	
  in	
  an	
  RTO	
  
What	
  good	
  governance	
  looks	
  like	
  
Key	
  issues:	
  

–  Engaging	
  staff	
  in	
  compliance	
  acNviNes	
  
–  Delivery	
  and	
  Assessment	
  Strategy	
  	
  
–  Training	
  package	
  transiNon	
  
–  ValidaNon	
  
–  Professional	
  development	
  
Stakeholder	
  
interests	
  
Rules	
  &	
  
processes	
  

Framework	
  
to	
  achieve	
  
Good	
  
Governance	
  
What	
  do	
  the	
  standards	
  require?	
  
•  SNR	
  18	
  or	
  AQTF	
  COR	
  1	
  Governance	
  
•  Compliance	
  across	
  all	
  standards	
  
Percentage	
  compliance	
  of	
  RTOs	
  
seeking	
  re-­‐registraNon	
  2012-­‐2013	
  
Standards	
  

Percentage	
  of	
  compliance	
  

SNR	
  15:	
  Quality	
  Training	
  and	
  
Assessment	
  

61%	
  

SNR	
  16:	
  Access	
  &	
  Equity	
  for	
  clients	
  

52%	
  

SNR	
  17	
  :	
  Responsive	
  management	
  
systems	
  

56%	
  

Snr	
  18:	
  Governance	
  

62%	
  

SNR	
  25:	
  TransiNon	
  

36%	
  
‘Have	
  to’	
  vs	
  ‘Good	
  for	
  Business’	
  
Have	
  To	
  

Good	
  for	
  Business	
  

Begrudging	
  buy	
  in	
  from	
  staff	
   ProacNve,	
  engaged	
  staff	
  &	
  
&	
  senior	
  management	
  
managers	
  
ReacNve,	
  just	
  in	
  Nme	
  

ProacNve	
  monitoring	
  

Non-­‐compliances	
  due	
  to	
  lack	
   EffecNve	
  funcNoning	
  &	
  
of	
  integrated	
  systems	
  
integraNon	
  across	
  the	
  
business	
  
Compliance	
  with	
  standards	
  

Quality	
  data	
  &	
  informaNon	
  
across	
  whole	
  business	
  
Why	
  is	
  it	
  good	
  for	
  business?	
  
• 
• 
• 
• 
• 
	
  

Enhanced	
  business	
  reputaNon	
  
Student	
  retenNon	
  
Less	
  areas	
  of	
  non	
  compliance	
  
Higher	
  profitability	
  and	
  lower	
  costs	
  
Clear	
  accountability	
  and	
  delegaNon	
  
What	
  would	
  have	
  helped	
  that	
  RTO?	
  
Systems	
  

People	
  
Right	
  People	
  

Scheduled	
  
Policies	
  

Clear	
  roles	
  
Support	
  

Accountability	
  |	
  Transparency	
  |	
  Responsive	
  |	
  ParNcipatory	
  
How	
  do	
  we	
  know	
  it’s	
  working?	
  

DocumentaNon	
  
CommunicaNon	
  
Monitoring	
  	
  	
  	
  	
  	
  
ReporNng	
  
How	
  do	
  we	
  know	
  it’s	
  working?	
  

DocumentaNon	
  
•  Well	
  wriden	
  policies	
  
•  Planning	
  and	
  Strategy	
  documents	
  
•  Training	
  and	
  Assessment	
  Materials	
  
How	
  do	
  we	
  know	
  it’s	
  working?	
  

CommunicaNon	
  
•  How	
  is	
  informaNon	
  shared	
  
•  How	
  is	
  feedback	
  given	
  and	
  received	
  
•  Do	
  staff	
  know	
  how	
  to	
  access	
  and	
  
implement	
  policy	
  
How	
  do	
  we	
  know	
  it’s	
  working?	
  

Monitoring	
  	
  	
  	
  	
  	
  
•  Structured	
  ConNnuous	
  
Improvement	
  
•  Regular	
  internal	
  audits	
  
•  Regular	
  validaNon	
  and	
  moderaNon	
  
How	
  do	
  we	
  know	
  it’s	
  working?	
  

ReporNng	
  
•  Mandatory	
  reporNng	
  
•  Regular	
  internal	
  KPI	
  reporNng	
  
Our	
  ObservaNons	
  
•  Engaging	
  staff	
  in	
  compliance	
  acNviNes	
  
•  Delivery	
  and	
  Assessment	
  Strategy	
  
development	
  and	
  maintenance	
  
•  Training	
  package	
  transiNon	
  
•  Ongoing	
  professional	
  development	
  
Wrap	
  Up	
  
•  Next	
  webinar:	
  Wed	
  Feb	
  12	
  –	
  SystemaNc	
  
Approach	
  to	
  ConNnuous	
  Improvement	
  
•  RTO	
  Governance	
  checklist	
  
•  Review	
  the	
  Compliance	
  Scheduling	
  Tool	
  
Products	
  and	
  Services	
  Available	
  
• 
• 
• 
• 

Get	
  Smart	
  with	
  Great	
  Staff	
  Guides	
  
RTO	
  Policy	
  and	
  Procedures	
  Manual	
  
Individual	
  Policy	
  Packs	
  
A	
  range	
  of	
  Audit	
  Services	
  

Products	
  at	
  www.thelearningcommunity.com.au/products	
  	
  
Contact	
  us	
  info@thelearningcommunity.com.au	
  	
  
QUESTION	
  TIME	
  
Please	
  type	
  your	
  quesNon	
  in	
  the	
  	
  
quesNon	
  /	
  chat	
  	
  box.	
  

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RTO get smart & compliant webinar 1 slides

  • 1. GET  SMART  &  GET  COMPLIANT   WEBINAR  1  of  2   A  good  governance  structure  for  your  RTO  
  • 3. How  do  you  like  your  eggs?  
  • 4.
  • 6. What  we  will  cover  today   •  •  •  •  DefiniNon  of  corporate  governance   Governance  in  an  RTO   What  good  governance  looks  like   Key  issues:   –  Engaging  staff  in  compliance  acNviNes   –  Delivery  and  Assessment  Strategy     –  Training  package  transiNon   –  ValidaNon   –  Professional  development  
  • 7.
  • 8.
  • 9.
  • 10. Stakeholder   interests   Rules  &   processes   Framework   to  achieve   Good   Governance  
  • 11. What  do  the  standards  require?   •  SNR  18  or  AQTF  COR  1  Governance   •  Compliance  across  all  standards  
  • 12. Percentage  compliance  of  RTOs   seeking  re-­‐registraNon  2012-­‐2013   Standards   Percentage  of  compliance   SNR  15:  Quality  Training  and   Assessment   61%   SNR  16:  Access  &  Equity  for  clients   52%   SNR  17  :  Responsive  management   systems   56%   Snr  18:  Governance   62%   SNR  25:  TransiNon   36%  
  • 13. ‘Have  to’  vs  ‘Good  for  Business’   Have  To   Good  for  Business   Begrudging  buy  in  from  staff   ProacNve,  engaged  staff  &   &  senior  management   managers   ReacNve,  just  in  Nme   ProacNve  monitoring   Non-­‐compliances  due  to  lack   EffecNve  funcNoning  &   of  integrated  systems   integraNon  across  the   business   Compliance  with  standards   Quality  data  &  informaNon   across  whole  business  
  • 14. Why  is  it  good  for  business?   •  •  •  •  •    Enhanced  business  reputaNon   Student  retenNon   Less  areas  of  non  compliance   Higher  profitability  and  lower  costs   Clear  accountability  and  delegaNon  
  • 15.
  • 16. What  would  have  helped  that  RTO?   Systems   People   Right  People   Scheduled   Policies   Clear  roles   Support   Accountability  |  Transparency  |  Responsive  |  ParNcipatory  
  • 17. How  do  we  know  it’s  working?   DocumentaNon   CommunicaNon   Monitoring             ReporNng  
  • 18. How  do  we  know  it’s  working?   DocumentaNon   •  Well  wriden  policies   •  Planning  and  Strategy  documents   •  Training  and  Assessment  Materials  
  • 19. How  do  we  know  it’s  working?   CommunicaNon   •  How  is  informaNon  shared   •  How  is  feedback  given  and  received   •  Do  staff  know  how  to  access  and   implement  policy  
  • 20. How  do  we  know  it’s  working?   Monitoring             •  Structured  ConNnuous   Improvement   •  Regular  internal  audits   •  Regular  validaNon  and  moderaNon  
  • 21. How  do  we  know  it’s  working?   ReporNng   •  Mandatory  reporNng   •  Regular  internal  KPI  reporNng  
  • 22. Our  ObservaNons   •  Engaging  staff  in  compliance  acNviNes   •  Delivery  and  Assessment  Strategy   development  and  maintenance   •  Training  package  transiNon   •  Ongoing  professional  development  
  • 23. Wrap  Up   •  Next  webinar:  Wed  Feb  12  –  SystemaNc   Approach  to  ConNnuous  Improvement   •  RTO  Governance  checklist   •  Review  the  Compliance  Scheduling  Tool  
  • 24. Products  and  Services  Available   •  •  •  •  Get  Smart  with  Great  Staff  Guides   RTO  Policy  and  Procedures  Manual   Individual  Policy  Packs   A  range  of  Audit  Services   Products  at  www.thelearningcommunity.com.au/products     Contact  us  info@thelearningcommunity.com.au    
  • 25. QUESTION  TIME   Please  type  your  quesNon  in  the     quesNon  /  chat    box.