Presentation realised for the study day Le Rôle stratégique des bibliothèques dans l'appropriation du numérique par les citoyens en France et en Europe,2013 september 10, in the Bibliothèque publique d’information, Paris. The purpose of the study day was to present the results of an extensive survey, realised in 17 european countries libraries, for the Gates Fondation. Latvia Public Libraries were part of this survey and are a great example of the e-inclusion services offered in libraries. This pwp presents this library network which received the financial help of the Gates Fondation.