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Simone Braun, Andreas Schmidt,
              Andreas Walter, Valentin Zacharias



Using the Ontology Maturing Process Model
   for Searching, Managing, and Retrieving
    Resources with Semantic Technologies

 FZI Research Center for Information Technologies
                              Karlsruhe, GERMANY

         {braun|aschmidt|awalter|zach}@fzi.de
                         http://www.fzi.de/ipe
Problem & Research Question




How to improve searching in,
managing of, and retrieving of
resources through the use of
   (semantic) annotations

                                  2
Motivation and Current Approaches


   Motivation for our approach comes from
   deficiencies in current systems:

     • Tagging, its advantages and its problems
     • Semantic annotation, its advantages and its
       problems




© FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe   3
Tagging


         The use of arbitrary keywords for managing,
         searching, and finding resources
         Advantages:
          • Lightweight, easy, adaptable,
            no setup, proven - used by millions
         Disadvantages:
          • Lack of precision due to problems like homonyms,
            synonyms, multilinguality, typos, different ways
            to write words, tags at different levels

      noodle (pasta) vs noodle (swear word)
                                    spaghettoni vs vermicellini
noodle vs Nudel
            spagetti vs spaghetti
                                    SpaghettiCarbonara vs Spaghetti_Carbonara4
pasta vs spaghetti
Semantic Annotation


The use of (semantically) described entities for
managing, searching, and finding resources
Advantages:
 • Through the use of concepts (instead of words) avoids tagging
   problems such as homonyms, synonyms etc.
 • Potentially better management, searching, and browsing
Disadvantages:
 • Despite years of research so far not widely used
 • Needs ontology that is used for annotation
        o this is often created by different users (KE experts) and updated
          only seldomly
        o hence it’s often out-of date, incomplete,
          inaccurrate and incomprehensible
 © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe   5
Hypotheses


   Tagging and semantic annotation
 approaches can be combined in a way
that avoids their respective drawbacks
    while retaining the advantages

  The core concept is the lightweight
 and simple collaborative evolution of
   the ontology used for annotation
        More on Motivation: Simone Braun, Valentin Zacharias
                                                           6
        Social Semantic Bookmarking, PAKM 2008
Structure of Work & Presentation


              Process
               Model



               Iterative
             Co-Dependent
             Development


Implement.                  Evaluation

                                         7
Process Model:
        Structure of   Work & Presentation
                                  • Ontology Maturing
                                    model to explain
                                    collaborative ontology
                                    development processes
                                    and guide tool
                         Process    development
                            Model
Implementations:                             Evaluation:
• Image annotation                           • Multiple
  with ImageNotion                             evaluations to
• Web resource            Iterative            validate process
  annotation with                              model & tools
                        Co-Dependent           and to guide tool
  SOBOLEO
                        Development            development


         Implement.                       Evaluation

                                                              8
Structure of Work & Presentation


              Process
               Model



               Iterative
             Co-Dependent
             Development


Implement.                  Evaluation

                                         9
Quality of a Collaboratively Created
 Ontology

Good ontologies for semantic applications are a balance of
   Appropriateness
   • Representation of the domain
   • wrt. the purpose of the ontology for the semantic application
   • Tight coupling between usage and updating of ontology elements
   Social Agreement
   • Ontology represents a shared understanding of the community
     elaborated in social & collaborative processes
   • Learning process of the users
      o   deepen their understanding of the real world
      o   the vocabulary (ontology elements) to describe the world

   Formality
   • Ontology development is a process of continuous evolution
   • Different levels of formality might coexist                     10
Process of Ontology Maturing




Based on the assumption that ontologies cannot be formalized in a
single activity
Rather the result of continuous negotiation & collaborative
learning processes taking place when applying the ontologies
                                                                11
Process of Ontology Maturing




Users annotate resources with arbitrary tags
   New concept ideas emerge
   e.g. recent/specific tags like ‘whole grain spaghetti’

                                                            12
Process of Ontology Maturing




A common terminology evolves through the
collaborative (re-)usage of the tags
   Tags are defined and refined, useless or incorrect ones are
   rejected
                                                                 13
   e.g. adding German ‘Vollkornspaghetti’ and a description
Process of Ontology Maturing




Community members begin to organize the concepts
with hierarchical & ad hoc relations
   resulting in a lightweight ontology
    e.g. ‘spaghetti’ <is broader> ‘whole grain spaghetti’
                                                            14
Process of Ontology Maturing




Adding axioms allows for exploiting relationships for
reasoning
   Users add more precise relations between entites; such as
   partonomic relations, disjunction etc.
                                                               15
   e.g. ‘water‘,‘semolina‘ <is part of> ‘spaghetti‘
The Artifact, Knowledge & Social Dimensions


Concentrating only on the development of the
ontology is not sufficient to create & analyze
community-driven semantic applications

Need to consider that users have different levels of
understanding of parts of the domain and that this
understanding also evolves within usage processes

Viewing ontology development as collaborative learning
processes requires to consider interaction,
communication, and coordination processes
     The development of social processes & competencies
 © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe   16
© FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe   17
The Artifact Dimension



Artifacts – a product of human conception
That mature from simple tags to formalized or even
axiomatized ontology elements

The artifact dimension identifies available ontology
elements and their relations




 © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe   18
Knowledge Dimension


The knowledge dimension is concerned with the
knowledge of the users that ultimatively determines
what they can model
On the individual level:
 • Alignment processes bringing forth a sufficient level of shared
   understanding of the domain
 • Learning processes on artifacts creation methods
On the collective level:
 • Development of an understanding as such




 © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe   19
Social Dimension


The social dimension is concerned with social
structures & processes
Users need to learn to collaborate
On the individual level:
 • General willingness & competencies to interact, communicate,
   negotiate, compromise, and accept rules
On the collective level:
 • The development of rules, best practices, identification of
   leaders etc.




 © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe   20
Structure of Work & Presentation


              Process
               Model



               Iterative
             Co-Dependent
             Development


Implement.                  Evaluation

                                         21
ImageNotion:
Semantic Image Annotation & Search

Semantic Image Annotation & Search
Benefits for image annotation
 • Semantics allow for improved navigation through image
   archives (e.g. images with the same persons, events)
 • Multilinguality, reusability of ontology elements:
   saves time for image annotation compared to textual
   annotation
Requirements for semantic image annotation
 • Work integrated, collaborative creation process of ontologies
 • Easy understandability of ontology elements
 • Usability and simplicity: tools and work steps must be
   informal, lightweight, easy-to-use and easy to understand

 © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe   22
ImageNotion:
     Semantic Image Annotation & Search

     An imagenotion represents a semantic notion graphically through
     an image
     Guides the process of visually creating an ontology that contains
     imagenotions and relations
     Allows for collaborative creation and maturing of ontologies
     Allows for semantic annotation of images & maturing of their
     quality     Imagenotion
                              • Imagenotion
1.          Create          2. Consolidation in communities
    imagenotions
 Emergence of new                                    • Descriptive
 ideas                                                            • Textual
                                                       - Label text
                              Visual                 • - Synonyms
                              Associate an           • Date information
                               image                 • Links
                                                                                                            Usage of imagenotions
                                                                                                             for semantic image
                                                                                                             annotation
                            3. Formalization: Rules and relations

      © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe   23
ImageNotion:
Semantic Image Annotation & Search




 © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe   24
SOBOLEO:
 Social Semantic Bookmarking of Webpages

Use Case
  Supporting knowledge workers working together in one domain in
  developing a shared ontology and a shared index of relevant web
  resources organized with this ontology

Course
  • Users encounter a web page
  • Annotating with concepts from the ontology or arbitrary tags
  • Gathering arbitrary tags as “prototypical concepts” for later
    consolidation and placement
  • Or immediate switch to the ontology editor
          o e.g. for adding synonyms or structuring with broader/narrower/
            related relations

   © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe   25
© FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe
SOBOLEO:
 Social Semantic Bookmarking of Webpages

Use Case
  Supporting knowledge workers working together in one domain in
  developing a shared ontology and a shared index of relevant web
  resources organized with this ontology

Course
  • Users encounter a web page
  • Annotating with concepts from the ontology or arbitrary tags
  • Gathering arbitrary tags as “prototypical concepts” for later
    consolidation and placement
  • Or immediate switch to the ontology editor
          o e.g. for adding synonyms or structuring with broader/narrower/
            related relations

   © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe   27
© FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe
Structure of Work & Presentation


              Process
               Model



               Iterative
             Co-Dependent
             Development


Implement.                  Evaluation

                                         29
Evaluations - Overview


5 Evaluations:
  (S1) CKC Workshop @ WWW 2007
  • 33 participants
  • 202 concepts, 393 relations, 155 resources, ∅ 3 concepts per
    resource
  (S2) Workshop of the IM WISSENSNETZ project
  • 4 participants with no modeling background
  • Guided user tests with observation, thinking aloud, interviews,
    questionnaires & screenrecording
  (S3) Workshop @ EATEL SummerSchool 2008
  • 24 participants with mixed background (CS, pedagogy etc.)
  • 182 concepts, 323 relations, 76 resources, ∅ 3 concepts per
    resource
   © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe   30
Evaluations - Overview


(I1) Online survey
 • 137 participants
 • Task: create imagenotion „Manuel Barroso“


(I2) Workshop of the IMAGINATION project
 • 3x6 participants (Wikipedia users, French image agency
   employees, Italian history students)
 • Task: annotate historical images according to the users area of
   expertise




 © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe   31
User Acceptance & Usefulness


Majority of users appreciated both tools and we could
show that people from a variety of backgrounds are
able to understand & interact with semantic
annotation

Users liked in particular
 •   the ease of use of ontology editing
 •   the simple way for annotating with concepts & tags
 •   possibility to integrate not yet well defined concepts
 •   having ”starter concepts” & “to get the ontology building
     almost for free“


 © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe   32
Evaluation Results II

Evaluations also uncovered interesting effects showing
importance of social and knowledge dimension, e.g.:

Mutual Support
 • Specialists for tool use or domain areas quickly emerged and
   were asked by others for help
   Extend tools to support users in identification and contacting
   these specialists
Interest in Background Knowledge
 • Users showed great interest in learning more about the subject
   matter of the current resources they were annotating (e.g. by
   looking things up in Wikipedia)
   Encourage and extend tools to support this, e.g. by automatically
   adding texts from wikipedia as tag descriptions
                                                                    33
Conclusions


Sustainable community-driven semantic applications need the
facilities such that (almost) all parts of the semantic model can be
evolved by the community

The Ontology Maturing process model describes the maturing
process of the semantic model at the artifact, social, and
knowledge dimension

SOBOLEO and ImageNotion implement these vision of community-
driven semantic applications and have been favourably received by
users in multiple evaluations

For the future we plan more long-term evaluations to further
validate the model and improve the tools
 © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe   34
Contact




                                                                        http://imagination-project.org
           http://mature-ip.eu


                                                           http://www.imagenotion.com

                                                                                                                  Simone Braun
                                                        FZI Research Center for Information Technologies
                                                                                                       Karlsruhe, GERMANY
                                                                                                      Simone.Braun@fzi.de
http://tool.soboleo.com
                                                                                                              http://fzi.de/ipe
      © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe   35

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Ontology Maturing for Searching, Managing, and Retrieving Resources

  • 1. Simone Braun, Andreas Schmidt, Andreas Walter, Valentin Zacharias Using the Ontology Maturing Process Model for Searching, Managing, and Retrieving Resources with Semantic Technologies FZI Research Center for Information Technologies Karlsruhe, GERMANY {braun|aschmidt|awalter|zach}@fzi.de http://www.fzi.de/ipe
  • 2. Problem & Research Question How to improve searching in, managing of, and retrieving of resources through the use of (semantic) annotations 2
  • 3. Motivation and Current Approaches Motivation for our approach comes from deficiencies in current systems: • Tagging, its advantages and its problems • Semantic annotation, its advantages and its problems © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe 3
  • 4. Tagging The use of arbitrary keywords for managing, searching, and finding resources Advantages: • Lightweight, easy, adaptable, no setup, proven - used by millions Disadvantages: • Lack of precision due to problems like homonyms, synonyms, multilinguality, typos, different ways to write words, tags at different levels noodle (pasta) vs noodle (swear word) spaghettoni vs vermicellini noodle vs Nudel spagetti vs spaghetti SpaghettiCarbonara vs Spaghetti_Carbonara4 pasta vs spaghetti
  • 5. Semantic Annotation The use of (semantically) described entities for managing, searching, and finding resources Advantages: • Through the use of concepts (instead of words) avoids tagging problems such as homonyms, synonyms etc. • Potentially better management, searching, and browsing Disadvantages: • Despite years of research so far not widely used • Needs ontology that is used for annotation o this is often created by different users (KE experts) and updated only seldomly o hence it’s often out-of date, incomplete, inaccurrate and incomprehensible © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe 5
  • 6. Hypotheses Tagging and semantic annotation approaches can be combined in a way that avoids their respective drawbacks while retaining the advantages The core concept is the lightweight and simple collaborative evolution of the ontology used for annotation More on Motivation: Simone Braun, Valentin Zacharias 6 Social Semantic Bookmarking, PAKM 2008
  • 7. Structure of Work & Presentation Process Model Iterative Co-Dependent Development Implement. Evaluation 7
  • 8. Process Model: Structure of Work & Presentation • Ontology Maturing model to explain collaborative ontology development processes and guide tool Process development Model Implementations: Evaluation: • Image annotation • Multiple with ImageNotion evaluations to • Web resource Iterative validate process annotation with model & tools Co-Dependent and to guide tool SOBOLEO Development development Implement. Evaluation 8
  • 9. Structure of Work & Presentation Process Model Iterative Co-Dependent Development Implement. Evaluation 9
  • 10. Quality of a Collaboratively Created Ontology Good ontologies for semantic applications are a balance of Appropriateness • Representation of the domain • wrt. the purpose of the ontology for the semantic application • Tight coupling between usage and updating of ontology elements Social Agreement • Ontology represents a shared understanding of the community elaborated in social & collaborative processes • Learning process of the users o deepen their understanding of the real world o the vocabulary (ontology elements) to describe the world Formality • Ontology development is a process of continuous evolution • Different levels of formality might coexist 10
  • 11. Process of Ontology Maturing Based on the assumption that ontologies cannot be formalized in a single activity Rather the result of continuous negotiation & collaborative learning processes taking place when applying the ontologies 11
  • 12. Process of Ontology Maturing Users annotate resources with arbitrary tags New concept ideas emerge e.g. recent/specific tags like ‘whole grain spaghetti’ 12
  • 13. Process of Ontology Maturing A common terminology evolves through the collaborative (re-)usage of the tags Tags are defined and refined, useless or incorrect ones are rejected 13 e.g. adding German ‘Vollkornspaghetti’ and a description
  • 14. Process of Ontology Maturing Community members begin to organize the concepts with hierarchical & ad hoc relations resulting in a lightweight ontology e.g. ‘spaghetti’ <is broader> ‘whole grain spaghetti’ 14
  • 15. Process of Ontology Maturing Adding axioms allows for exploiting relationships for reasoning Users add more precise relations between entites; such as partonomic relations, disjunction etc. 15 e.g. ‘water‘,‘semolina‘ <is part of> ‘spaghetti‘
  • 16. The Artifact, Knowledge & Social Dimensions Concentrating only on the development of the ontology is not sufficient to create & analyze community-driven semantic applications Need to consider that users have different levels of understanding of parts of the domain and that this understanding also evolves within usage processes Viewing ontology development as collaborative learning processes requires to consider interaction, communication, and coordination processes The development of social processes & competencies © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe 16
  • 17. © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe 17
  • 18. The Artifact Dimension Artifacts – a product of human conception That mature from simple tags to formalized or even axiomatized ontology elements The artifact dimension identifies available ontology elements and their relations © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe 18
  • 19. Knowledge Dimension The knowledge dimension is concerned with the knowledge of the users that ultimatively determines what they can model On the individual level: • Alignment processes bringing forth a sufficient level of shared understanding of the domain • Learning processes on artifacts creation methods On the collective level: • Development of an understanding as such © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe 19
  • 20. Social Dimension The social dimension is concerned with social structures & processes Users need to learn to collaborate On the individual level: • General willingness & competencies to interact, communicate, negotiate, compromise, and accept rules On the collective level: • The development of rules, best practices, identification of leaders etc. © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe 20
  • 21. Structure of Work & Presentation Process Model Iterative Co-Dependent Development Implement. Evaluation 21
  • 22. ImageNotion: Semantic Image Annotation & Search Semantic Image Annotation & Search Benefits for image annotation • Semantics allow for improved navigation through image archives (e.g. images with the same persons, events) • Multilinguality, reusability of ontology elements: saves time for image annotation compared to textual annotation Requirements for semantic image annotation • Work integrated, collaborative creation process of ontologies • Easy understandability of ontology elements • Usability and simplicity: tools and work steps must be informal, lightweight, easy-to-use and easy to understand © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe 22
  • 23. ImageNotion: Semantic Image Annotation & Search An imagenotion represents a semantic notion graphically through an image Guides the process of visually creating an ontology that contains imagenotions and relations Allows for collaborative creation and maturing of ontologies Allows for semantic annotation of images & maturing of their quality Imagenotion • Imagenotion 1. Create 2. Consolidation in communities imagenotions Emergence of new • Descriptive ideas • Textual - Label text Visual • - Synonyms Associate an • Date information image • Links Usage of imagenotions for semantic image annotation 3. Formalization: Rules and relations © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe 23
  • 24. ImageNotion: Semantic Image Annotation & Search © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe 24
  • 25. SOBOLEO: Social Semantic Bookmarking of Webpages Use Case Supporting knowledge workers working together in one domain in developing a shared ontology and a shared index of relevant web resources organized with this ontology Course • Users encounter a web page • Annotating with concepts from the ontology or arbitrary tags • Gathering arbitrary tags as “prototypical concepts” for later consolidation and placement • Or immediate switch to the ontology editor o e.g. for adding synonyms or structuring with broader/narrower/ related relations © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe 25
  • 26. © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe
  • 27. SOBOLEO: Social Semantic Bookmarking of Webpages Use Case Supporting knowledge workers working together in one domain in developing a shared ontology and a shared index of relevant web resources organized with this ontology Course • Users encounter a web page • Annotating with concepts from the ontology or arbitrary tags • Gathering arbitrary tags as “prototypical concepts” for later consolidation and placement • Or immediate switch to the ontology editor o e.g. for adding synonyms or structuring with broader/narrower/ related relations © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe 27
  • 28. © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe
  • 29. Structure of Work & Presentation Process Model Iterative Co-Dependent Development Implement. Evaluation 29
  • 30. Evaluations - Overview 5 Evaluations: (S1) CKC Workshop @ WWW 2007 • 33 participants • 202 concepts, 393 relations, 155 resources, ∅ 3 concepts per resource (S2) Workshop of the IM WISSENSNETZ project • 4 participants with no modeling background • Guided user tests with observation, thinking aloud, interviews, questionnaires & screenrecording (S3) Workshop @ EATEL SummerSchool 2008 • 24 participants with mixed background (CS, pedagogy etc.) • 182 concepts, 323 relations, 76 resources, ∅ 3 concepts per resource © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe 30
  • 31. Evaluations - Overview (I1) Online survey • 137 participants • Task: create imagenotion „Manuel Barroso“ (I2) Workshop of the IMAGINATION project • 3x6 participants (Wikipedia users, French image agency employees, Italian history students) • Task: annotate historical images according to the users area of expertise © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe 31
  • 32. User Acceptance & Usefulness Majority of users appreciated both tools and we could show that people from a variety of backgrounds are able to understand & interact with semantic annotation Users liked in particular • the ease of use of ontology editing • the simple way for annotating with concepts & tags • possibility to integrate not yet well defined concepts • having ”starter concepts” & “to get the ontology building almost for free“ © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe 32
  • 33. Evaluation Results II Evaluations also uncovered interesting effects showing importance of social and knowledge dimension, e.g.: Mutual Support • Specialists for tool use or domain areas quickly emerged and were asked by others for help Extend tools to support users in identification and contacting these specialists Interest in Background Knowledge • Users showed great interest in learning more about the subject matter of the current resources they were annotating (e.g. by looking things up in Wikipedia) Encourage and extend tools to support this, e.g. by automatically adding texts from wikipedia as tag descriptions 33
  • 34. Conclusions Sustainable community-driven semantic applications need the facilities such that (almost) all parts of the semantic model can be evolved by the community The Ontology Maturing process model describes the maturing process of the semantic model at the artifact, social, and knowledge dimension SOBOLEO and ImageNotion implement these vision of community- driven semantic applications and have been favourably received by users in multiple evaluations For the future we plan more long-term evaluations to further validate the model and improve the tools © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe 34
  • 35. Contact http://imagination-project.org http://mature-ip.eu http://www.imagenotion.com Simone Braun FZI Research Center for Information Technologies Karlsruhe, GERMANY Simone.Braun@fzi.de http://tool.soboleo.com http://fzi.de/ipe © FZI Research Center for Information Technologies Karlsruhe, Germany | Information Process Engineering | www.fzi.de/ipe 35