8. Knowledge Elements in Framework Market Research Knowledge Audit Knowledge Strategy Capability Framework Resources plan Project Plan Project Review Portal, Search, CMS Wiki & Blog K Transfer Matrix Communications Plan Website, Sâholder news Media release Conversations that Matter Reflective Thinking Knowledge Profiles Sense-making, Narrative Stakeholder Matrix Communities of Practice Collaboration spaces Conversations that Matter Anecdote circles Peer Assist, Perf. Objectives AAR & Lessons Learnt Success Stories, Mentoring Rewards and recognition
9. Interdependent Capability Themes 1-10 Behavioural awareness Business orientation Strategic approach Continuous open-learner Adaptable Mindset Reflective decision-making Collaborative leadership Trust & trustworthiness Influential communication Participative presence Knowledge Leadership Shelley 2009 Being a Successful Knowledge Leader
11. Behaviour drives Performance Performance = Capability * Motivation * Influence * Role Skills, Training, Behaviour Network and Relationship Management Limitation of Resources * Risk Attitude, Behaviours, Values, Incentives, Environment Clarity, Fit, Role definition, Matched behaviour Adapted from David Clancy and Robert Webber (1999) Roses and Rust: Redefining the Essence of Leadership in a New Age
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13. What is ⌠to ⌠What is possible Awareness Attitude Ability Action â Whatâs this?â âWhy do we need to change?â⌠â Wonât affect meâ âWeâve wasted too much alreadyâŚâ â I donât know how to...â â I donât know what to do...â â Itâs clear that WE need to do thisâ â I see the value and am committed to making this a successâ â I feel equipped for my new roleâ â I know what to doâ From To What response: FeelâŚThinkâŚ.Do
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16. Match the behaviour to requirements Behavioural adaptability is YOUR responsibility Successful leaders know which animal to be to optimise outcomes
18. Improving Performance Yesterday November Team meeting Time: D/M/Y Next week By When? â cause Iâm good! Improve alignment with business goals Improve Productivity Increase awareness WHY? What benefit? Focus on Small SMART Objectives and early wins for credibility Peers and boss Share concepts of this conference Save the planet Create a risk register for the business change initiatives Facilitate potential improvements dialogue Do What? By myself Margaret (for the CHRO) Fred With Whom?