Suche senden
Hochladen
Siemens IT Solutions and Services: Our Promise - Part II
•
0 gefällt mir
•
1,208 views
Durch KI verbesserter Titel
Application Management
Folgen
IT Industrialization Part 2
Weniger lesen
Mehr lesen
Technologie
Business
Melden
Teilen
Melden
Teilen
1 von 15
Jetzt herunterladen
Downloaden Sie, um offline zu lesen
Empfohlen
IT Industrialization Part 1
IT Industrialization Part 1
Application Management
IT Industrialization Part 3
IT Industrialization Part 3
Application Management
IT Industrialization Part 4
IT Industrialization Part 4
Application Management
Chapter 1
Chapter 1
Eba Tolesa
Agile offshoring
Agile offshoring
Agileee
Badgeville Summit, Engage 2012 - KEYNOTE: Proving the Value of Gamificatio...
Badgeville Summit, Engage 2012 - KEYNOTE: Proving the Value of Gamificatio...
Badgeville, Inc.
Your transformation through Innovation & industrialization with a Business In...
Your transformation through Innovation & industrialization with a Business In...
IBM Sverige
How Game Thinking Can Revolutionize Your Business
How Game Thinking Can Revolutionize Your Business
Kevin Werbach
Empfohlen
IT Industrialization Part 1
IT Industrialization Part 1
Application Management
IT Industrialization Part 3
IT Industrialization Part 3
Application Management
IT Industrialization Part 4
IT Industrialization Part 4
Application Management
Chapter 1
Chapter 1
Eba Tolesa
Agile offshoring
Agile offshoring
Agileee
Badgeville Summit, Engage 2012 - KEYNOTE: Proving the Value of Gamificatio...
Badgeville Summit, Engage 2012 - KEYNOTE: Proving the Value of Gamificatio...
Badgeville, Inc.
Your transformation through Innovation & industrialization with a Business In...
Your transformation through Innovation & industrialization with a Business In...
IBM Sverige
How Game Thinking Can Revolutionize Your Business
How Game Thinking Can Revolutionize Your Business
Kevin Werbach
Successful gamification of your business processes
Successful gamification of your business processes
Peter H. Reiser
Your transformation through Innovation & industrialization - with a Business ...
Your transformation through Innovation & industrialization - with a Business ...
Capgemini
Ams operations
Ams operations
Wahyu Nasution
Drive Business Transformation thru Enterprise Collaboration & Gamification - ...
Drive Business Transformation thru Enterprise Collaboration & Gamification - ...
chakraj
Understanding Games and Gamification for Learning
Understanding Games and Gamification for Learning
Karl Kapp
Corporate value creation and drivers
Corporate value creation and drivers
hossameldeinfathi
Structured Approach to Implementing and Operating Outsourcing and Managed Ser...
Structured Approach to Implementing and Operating Outsourcing and Managed Ser...
Alan McSweeney
Productivity, Gamification, and SharePoint 2013
Productivity, Gamification, and SharePoint 2013
Christian Buckley
Lean Key Performance Metrics
Lean Key Performance Metrics
Hank Czarnecki
Service Integration and Management (SIAM)
Service Integration and Management (SIAM)
NUS-ISS
Service Integration in 20 minutes
Service Integration in 20 minutes
Capgemini
Application Outsourcing by Siemens
Application Outsourcing by Siemens
Application Management
What is Application Management?
What is Application Management?
Application Management
Presentatie martien merks
Presentatie martien merks
Freek Janssen
Application Management designed for PLM
Application Management designed for PLM
Application Management
Presenting our Cloud solution "rapidAID" on Microsoft's Virtualization Day
Presenting our Cloud solution "rapidAID" on Microsoft's Virtualization Day
Thomas Kunz
corp_brochure
corp_brochure
arunsaini4u
SevenIT_Profile
SevenIT_Profile
Seven IT Technologies
Estuate IBM Optim Service Offerings
Estuate IBM Optim Service Offerings
Estuate, Inc.
Generating Alpha Based On Forecasts Integrated Active Asset Management Mitev ...
Generating Alpha Based On Forecasts Integrated Active Asset Management Mitev ...
Miroslav_Mitev
Tổng đài Siemens Open scape voice v6-Giải pháp cho doanh nghiệp lớn-[thegioit...
Tổng đài Siemens Open scape voice v6-Giải pháp cho doanh nghiệp lớn-[thegioit...
www.thegioitongdai .com.vn
ScanTech Food Safety 2.0
ScanTech Food Safety 2.0
scan15
Weitere ähnliche Inhalte
Andere mochten auch
Successful gamification of your business processes
Successful gamification of your business processes
Peter H. Reiser
Your transformation through Innovation & industrialization - with a Business ...
Your transformation through Innovation & industrialization - with a Business ...
Capgemini
Ams operations
Ams operations
Wahyu Nasution
Drive Business Transformation thru Enterprise Collaboration & Gamification - ...
Drive Business Transformation thru Enterprise Collaboration & Gamification - ...
chakraj
Understanding Games and Gamification for Learning
Understanding Games and Gamification for Learning
Karl Kapp
Corporate value creation and drivers
Corporate value creation and drivers
hossameldeinfathi
Structured Approach to Implementing and Operating Outsourcing and Managed Ser...
Structured Approach to Implementing and Operating Outsourcing and Managed Ser...
Alan McSweeney
Productivity, Gamification, and SharePoint 2013
Productivity, Gamification, and SharePoint 2013
Christian Buckley
Lean Key Performance Metrics
Lean Key Performance Metrics
Hank Czarnecki
Service Integration and Management (SIAM)
Service Integration and Management (SIAM)
NUS-ISS
Service Integration in 20 minutes
Service Integration in 20 minutes
Capgemini
Andere mochten auch
(11)
Successful gamification of your business processes
Successful gamification of your business processes
Your transformation through Innovation & industrialization - with a Business ...
Your transformation through Innovation & industrialization - with a Business ...
Ams operations
Ams operations
Drive Business Transformation thru Enterprise Collaboration & Gamification - ...
Drive Business Transformation thru Enterprise Collaboration & Gamification - ...
Understanding Games and Gamification for Learning
Understanding Games and Gamification for Learning
Corporate value creation and drivers
Corporate value creation and drivers
Structured Approach to Implementing and Operating Outsourcing and Managed Ser...
Structured Approach to Implementing and Operating Outsourcing and Managed Ser...
Productivity, Gamification, and SharePoint 2013
Productivity, Gamification, and SharePoint 2013
Lean Key Performance Metrics
Lean Key Performance Metrics
Service Integration and Management (SIAM)
Service Integration and Management (SIAM)
Service Integration in 20 minutes
Service Integration in 20 minutes
Ähnlich wie Siemens IT Solutions and Services: Our Promise - Part II
Application Outsourcing by Siemens
Application Outsourcing by Siemens
Application Management
What is Application Management?
What is Application Management?
Application Management
Presentatie martien merks
Presentatie martien merks
Freek Janssen
Application Management designed for PLM
Application Management designed for PLM
Application Management
Presenting our Cloud solution "rapidAID" on Microsoft's Virtualization Day
Presenting our Cloud solution "rapidAID" on Microsoft's Virtualization Day
Thomas Kunz
corp_brochure
corp_brochure
arunsaini4u
SevenIT_Profile
SevenIT_Profile
Seven IT Technologies
Estuate IBM Optim Service Offerings
Estuate IBM Optim Service Offerings
Estuate, Inc.
Generating Alpha Based On Forecasts Integrated Active Asset Management Mitev ...
Generating Alpha Based On Forecasts Integrated Active Asset Management Mitev ...
Miroslav_Mitev
Tổng đài Siemens Open scape voice v6-Giải pháp cho doanh nghiệp lớn-[thegioit...
Tổng đài Siemens Open scape voice v6-Giải pháp cho doanh nghiệp lớn-[thegioit...
www.thegioitongdai .com.vn
ScanTech Food Safety 2.0
ScanTech Food Safety 2.0
scan15
Cloud computing for government industry
Cloud computing for government industry
SAP Silver Touch
Cloud Computing for Government Industry
Cloud Computing for Government Industry
SAP Silver Touch
Intercomputer Global Services Presentation
Intercomputer Global Services Presentation
natalykostukova
Online
Online
Kelvin Lim
Midway Swiss Case Study: Journey towards CMMC Compliance with Ignyte
Midway Swiss Case Study: Journey towards CMMC Compliance with Ignyte
Ignyte Assurance Platform
Cultivate Profile
Cultivate Profile
Cultivate IT Solutions & Management (P) Ltd.
Intercomputer Global Services Presentation
Intercomputer Global Services Presentation
natalykostukova
User owned devices
User owned devices
Kim Jensen
Balancing Resiliency … with Availability, Continuity, Recoverability
Balancing Resiliency … with Availability, Continuity, Recoverability
Continuity and Resilience
Ähnlich wie Siemens IT Solutions and Services: Our Promise - Part II
(20)
Application Outsourcing by Siemens
Application Outsourcing by Siemens
What is Application Management?
What is Application Management?
Presentatie martien merks
Presentatie martien merks
Application Management designed for PLM
Application Management designed for PLM
Presenting our Cloud solution "rapidAID" on Microsoft's Virtualization Day
Presenting our Cloud solution "rapidAID" on Microsoft's Virtualization Day
corp_brochure
corp_brochure
SevenIT_Profile
SevenIT_Profile
Estuate IBM Optim Service Offerings
Estuate IBM Optim Service Offerings
Generating Alpha Based On Forecasts Integrated Active Asset Management Mitev ...
Generating Alpha Based On Forecasts Integrated Active Asset Management Mitev ...
Tổng đài Siemens Open scape voice v6-Giải pháp cho doanh nghiệp lớn-[thegioit...
Tổng đài Siemens Open scape voice v6-Giải pháp cho doanh nghiệp lớn-[thegioit...
ScanTech Food Safety 2.0
ScanTech Food Safety 2.0
Cloud computing for government industry
Cloud computing for government industry
Cloud Computing for Government Industry
Cloud Computing for Government Industry
Intercomputer Global Services Presentation
Intercomputer Global Services Presentation
Online
Online
Midway Swiss Case Study: Journey towards CMMC Compliance with Ignyte
Midway Swiss Case Study: Journey towards CMMC Compliance with Ignyte
Cultivate Profile
Cultivate Profile
Intercomputer Global Services Presentation
Intercomputer Global Services Presentation
User owned devices
User owned devices
Balancing Resiliency … with Availability, Continuity, Recoverability
Balancing Resiliency … with Availability, Continuity, Recoverability
Mehr von Application Management
Xing Event Wien "Von der Manufaktur zur Fabrik"
Xing Event Wien "Von der Manufaktur zur Fabrik"
Application Management
XING-Event Wien "How to derive Sourcing Strategies"
XING-Event Wien "How to derive Sourcing Strategies"
Application Management
Whitepaper social media
Whitepaper social media
Application Management
Application management simplified
Application management simplified
Application Management
Eine Case Study zur Refokussierung der IT: Vom Betrieb zum Service-Managemen...
Eine Case Study zur Refokussierung der IT: Vom Betrieb zum Service-Managemen...
Application Management
IT Sourcing im Wandel - Einflussfaktoren und Trends
IT Sourcing im Wandel - Einflussfaktoren und Trends
Application Management
SOD zur SIS Cloud Computing Strategie
SOD zur SIS Cloud Computing Strategie
Application Management
Top 10 Pitfalls Of Am
Top 10 Pitfalls Of Am
Application Management
Integrated knowledge management model for global application management business
Integrated knowledge management model for global application management business
Application Management
Russia - Application Management
Russia - Application Management
Application Management
Application Management by Siemens
Application Management by Siemens
Application Management
Mehr von Application Management
(11)
Xing Event Wien "Von der Manufaktur zur Fabrik"
Xing Event Wien "Von der Manufaktur zur Fabrik"
XING-Event Wien "How to derive Sourcing Strategies"
XING-Event Wien "How to derive Sourcing Strategies"
Whitepaper social media
Whitepaper social media
Application management simplified
Application management simplified
Eine Case Study zur Refokussierung der IT: Vom Betrieb zum Service-Managemen...
Eine Case Study zur Refokussierung der IT: Vom Betrieb zum Service-Managemen...
IT Sourcing im Wandel - Einflussfaktoren und Trends
IT Sourcing im Wandel - Einflussfaktoren und Trends
SOD zur SIS Cloud Computing Strategie
SOD zur SIS Cloud Computing Strategie
Top 10 Pitfalls Of Am
Top 10 Pitfalls Of Am
Integrated knowledge management model for global application management business
Integrated knowledge management model for global application management business
Russia - Application Management
Russia - Application Management
Application Management by Siemens
Application Management by Siemens
Kürzlich hochgeladen
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Miguel Araújo
How to convert PDF to text with Nanonets
How to convert PDF to text with Nanonets
naman860154
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
Delhi Call girls
Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024
The Digital Insurer
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
Safe Software
Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)
Allon Mureinik
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Drew Madelung
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path Mount
Puma Security, LLC
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processors
debabhi2
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Katpro Technologies
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men
Delhi Call girls
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
Delhi Call girls
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
Maria Levchenko
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
HampshireHUG
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
Pooja Nehwal
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Neo4j
Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024
The Digital Insurer
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
apidays
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
wesley chun
The Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptx
Malak Abu Hammad
Kürzlich hochgeladen
(20)
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
How to convert PDF to text with Nanonets
How to convert PDF to text with Nanonets
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path Mount
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processors
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
The Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptx
Siemens IT Solutions and Services: Our Promise - Part II
1.
Siemens IT Solutions
and Services IT Industrialization and beyond Our Promise - Part II - Copyright © Siemens AG 2010. All rights reserved. Page 1 June-10 Siemens IT Solutions and Services
2.
Our Promise -
Index 1 Why Siemens Application Management? 2 Our Promise 3 Contact Copyright © Siemens AG 2010. All rights reserved. Page 2 June-10 Siemens IT Solutions and Services
3.
Why Siemens Application
Management? We ensure that your We are prepared to business is running We align IT to your learn something business challenges new every day We build on We absorb your worldwide expertise workload We give you We learn from flexibility the best IT is the backbone of your business You choose the We ensure services, we deliver you are up to date We tie our success to yours Copyright © Siemens AG 2010. All rights reserved. Page 3 June-10 Siemens IT Solutions and Services
4.
We ensure day-to-day
Operations We ensure your applications are running We manage your application landscape We quickly fix occurring incidents and solve the root causes We focus on incident prevention through process focus …and together we increase the value of IT for your business. Copyright © Siemens AG 2010. All rights reserved. Page 4 June-10 Siemens IT Solutions and Services
5.
Our Promise: Alignment We
align IT to your business challenges We analyze IT incidents and fix the underlying issues We improve processes based on know-how of Siemens industry experts Our root cause analysis tools were developed with Siemens industry sectors and are proven to work for your industry Alignment Copyright © Siemens AG 2010. All rights reserved. Page 5 June-10 Siemens IT Solutions and Services
6.
Our Promise: Service We
ensure you are up to date Live overview of ticket volume, performance and progress on individual tickets Frequent status discussions with dedicated customer service manager One single, competent point of contact for all topics Service Copyright © Siemens AG 2010. All rights reserved. Page 6 June-10 Siemens IT Solutions and Services
7.
Our Promise: Choice You
choose the Services, we deliver One service catalog worldwide Standardized services Fixed price per service Reliable delivery Our Commitment to reduce your costs No competitor will beat us on price Choice Copyright © Siemens AG 2010. All rights reserved. Page 7 June-10 Siemens IT Solutions and Services
8.
Our Promise: Flexibility We
absorb your workload Through access to our employee pool Balancing workload across customers One ticket tool worldwide Standardized processes Flexibility Copyright © Siemens AG 2010. All rights reserved. Page 8 June-10 Siemens IT Solutions and Services
9.
Our Promise: Adaptability We
are prepared to learn something new every day Cutting edge knowledge sharing portal Best practice automatically identified and stored for reference Knowledge sharing across customers Automated assignation of incident resolution to topic expert Adaptability Copyright © Siemens AG 2010. All rights reserved. Page 9 June-10 Siemens IT Solutions and Services
10.
Our Promise: Skill
Management We build on worldwide expertise Global overview of skills and experience Rigid selection process and performance management Global talent management Global career paths Global Skill Pyramid Skill Management Copyright © Siemens AG 2010. All rights reserved. Page 10 June-10 Siemens IT Solutions and Services
11.
Our Promise: Comparability We
learn from the best Same standard processes worldwide Benchmarking across customers & countries Controlled innovation to gain efficiency Comparability Copyright © Siemens AG 2010. All rights reserved. Page 11 June-10 Siemens IT Solutions and Services
12.
Our Promise: Reliability We
know how it is to be in your shoes We manage the IT for small to some of the biggest companies worldwide We reduce IT service costs by an average of 15% per year Global SAP-certified Application Management Service Provider and the world‘s first SAP-certified Customer Core Center of Expertise Reliability Copyright © Siemens AG 2010. All rights reserved. Page 12 June-10 Siemens IT Solutions and Services
13.
Our Promise: Win-Win Our
success depends on yours Risk & Gain Sharing based on performance Fixed cost reduction per year Customer Service Manager as client’s advocate Win-Win Copyright © Siemens AG 2010. All rights reserved. Page 13 June-10 Siemens IT Solutions and Services
14.
Industrialization and beyond This
presentation is part of a series of Industrialization topics. If you would like to know more, please continue with “Part III – Industrialization”. Part I – Challenges of our Customers Part II – Our Promise Part III – Industrialization Part IV – How we work together Part V – Answers for our Customers Copyright © Siemens AG 2010. All rights reserved. Page 14 June-10 Siemens IT Solutions and Services
15.
You want to
know more? Just contact: Andreas Degenhardt Head of Global Application Management Siemens AG Siemens IT Solutions and Services Otto-Hahn-Ring 6 81739 Munich Germany Phone: +49 (89) 636-46500 andreas.degenhardt@siemens.com www.twitter.com/applicationmngt Copyright © Siemens AG 2010. All rights reserved. Page 15 June-10 Siemens IT Solutions and Services
Jetzt herunterladen