There are no bad clients, just bad project managers

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A project manager talks to the development team... 'Sorry guys, the design is not yet approved, but we need to start implementing. Can we just start with what we have and hope it will not change too much?' 'Hi guys, can we still implement this one change request? I promise it is the last one…' 'Sorry, the client didn't test well, so that is why we have all these bugs online that we need to fix asap…' Does that sound familiar to you? A main reason why project managers struggle is because managing clients is so hard. Every client is different in various ways that affect the project - decision making processes, work modes, reliability, expectations of an agency etc. Before I started working at a Drupal agency I worked for years on the client side. I want to share my best practices with you on how to get to know your client as fast as possible, to build up a trustworthy relationship and how to manage a project transparently and efficiently. Recorded session: http://www.youtube.com/watch?v=JhwsDg5WzNU

Technologie Business

THERE ARE NO BAD CLIENTS,
JUST BAD PROJECT MANAGERS

@dagmita, working at Amazee
Labs as a Project Manager.

Every behavior has a positive intention.

The reverse pitch.

Assessment Matrix
Project volume (1 = small, 3 = big)
3"

2"

1"

0"

Capacity of the PO to handle this project
(1 =poor, 3 = good)

Stability of project setup
(1 = poor, 3 = good)

Client assessment.

Cornerstones of a good partnership.

Transparency

Lean.

Manage expectations

Delivering quality.

Delivering on budget.

F**k - A conflict.

Maintaining the client relationship

Thank you. Questions?

Sources
Book: Mike Monteiro - Design is a Job
http://www.abookapart.com/products/design-is-a-job
Book: Lean Startup
http://theleanstartup.com/book
Talk: Design Driven Development by Simon Raess
http://www.ustream.tv/recorded/38003089
Link
http://clientsfromhell.net/

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Scaling API-first – The story of a global engineering organization Ian Reasor, Senior Computer Scientist - Adobe Radu Cotescu, Senior Computer Scientist - Adobe Apidays New York 2024: The API Economy in the AI Era (April 30 & May 1, 2024) ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe

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Angeliki Cooney has spent over twenty years at the forefront of the life sciences industry, working out of Wynantskill, NY. She is highly regarded for her dedication to advancing the development and accessibility of innovative treatments for chronic diseases, rare disorders, and cancer. Her professional journey has centered on strategic consulting for biopharmaceutical companies, facilitating digital transformation, enhancing omnichannel engagement, and refining strategic commercial practices. Angeliki's innovative contributions include pioneering several software-as-a-service (SaaS) products for the life sciences sector, earning her three patents. As the Senior Vice President of Life Sciences at Avenga, Angeliki orchestrated the firm's strategic entry into the U.S. market. Avenga, a renowned digital engineering and consulting firm, partners with significant entities in the pharmaceutical and biotechnology fields. Her leadership was instrumental in expanding Avenga's client base and establishing its presence in the competitive U.S. market.

Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...

Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...

Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...

Angeliki Cooney

Dubai, often portrayed as a shimmering oasis in the desert, faces its own set of challenges, including the occasional threat of flooding. Despite its reputation for opulence and modernity, the emirate is not immune to the forces of nature. In recent years, Dubai has experienced sporadic but significant floods, testing the resilience of its infrastructure and communities. Among the critical lifelines in this bustling metropolis is the Dubai International Airport, a bustling hub that connects the city to the world. This article explores the intersection of Dubai flood events and the resilience demonstrated by the Dubai International Airport in the face of such challenges.

Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...

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EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER

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ICT role in 21st century education and its challenges

ICT role in 21st century education and its challenges

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Following the popularity of “Cloud Revolution: Exploring the New Wave of Serverless Spatial Data,” we’re thrilled to announce this much-anticipated encore webinar. In this sequel, we’ll dive deeper into the Cloud-Native realm by uncovering practical applications and FME support for these new formats, including COGs, COPC, FlatGeoBuf, GeoParquet, STAC, and ZARR. Building on the foundation laid by industry leaders Michelle Roby of Radiant Earth and Chris Holmes of Planet in the first webinar, this second part offers an in-depth look at the real-world application and behind-the-scenes dynamics of these cutting-edge formats. We will spotlight specific use-cases and workflows, showcasing their efficiency and relevance in practical scenarios. Discover the vast possibilities each format holds, highlighted through detailed discussions and demonstrations. Our expert speakers will dissect the key aspects and provide critical takeaways for effective use, ensuring attendees leave with a thorough understanding of how to apply these formats in their own projects. Elevate your understanding of how FME supports these cutting-edge technologies, enhancing your ability to manage, share, and analyze spatial data. Whether you’re building on knowledge from our initial session or are new to the serverless spatial data landscape, this webinar is your gateway to mastering cloud-native formats in your workflows.

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Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME

Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME

Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving

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Following the popularity of "Cloud Revolution: Exploring the New Wave of Serverless Spatial Data," we're thrilled to announce this much-anticipated encore webinar. In this sequel, we'll dive deeper into the Cloud-Native realm by uncovering practical applications and FME support for these new formats, including COGs, COPC, FlatGeoBuf, GeoParquet, STAC, and ZARR. Building on the foundation laid by industry leaders Michelle Roby of Radiant Earth and Chris Holmes of Planet in the first webinar, this second part offers an in-depth look at the real-world application and behind-the-scenes dynamics of these cutting-edge formats. We will spotlight specific use-cases and workflows, showcasing their efficiency and relevance in practical scenarios. Discover the vast possibilities each format holds, highlighted through detailed discussions and demonstrations. Our expert speakers will dissect the key aspects and provide critical takeaways for effective use, ensuring attendees leave with a thorough understanding of how to apply these formats in their own projects. Elevate your understanding of how FME supports these cutting-edge technologies, enhancing your ability to manage, share, and analyze spatial data. Whether you're building on knowledge from our initial session or are new to the serverless spatial data landscape, this webinar is your gateway to mastering cloud-native formats in your workflows.

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Webinar Recording: https://www.panagenda.com/webinars/why-teams-call-analytics-is-critical-to-your-entire-business Nothing is as frustrating and noticeable as being in an important call and being unable to see or hear the other person. Not surprising then, that issues with Teams calls are among the most common problems users call their helpdesk for. Having in depth insight into everything relevant going on at the user’s device, local network, ISP and Microsoft itself during the call is crucial for good Microsoft Teams Call quality support. To ensure a quick and adequate solution and to ensure your users get the most out of their Microsoft 365. But did you know that ‘bad calls’ are also an excellent indicator of other problems arising? Precisely because it is so noticeable!? Like the canary in the mine, bad calls can be early indicators of problems. Problems that might otherwise not have been noticed for a while but can have a big impact on productivity and satisfaction. Join this session by Christoph Adler to learn how true Microsoft Teams call quality analytics helped other organizations troubleshoot bad calls and identify and fix problems that impacted Teams calls or the use of Microsoft365 in general. See what it can do to keep your users happy and productive! In this session we will cover - Why CQD data alone is not enough to troubleshoot call problems - The importance of attributing call problems to the right call participant - What call quality analytics can do to help you quickly find, fix-, and prevent problems - Why having retrospective detailed insights matters - Real life examples of how others have used Microsoft Teams call quality monitoring to problem shoot problems with their ISP, network, device health and more.

Why Teams call analytics are critical to your entire business

Why Teams call analytics are critical to your entire business

Why Teams call analytics are critical to your entire business

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Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood

Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood

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Accelerating FinTech Innovation: Unleashing API Economy and GenAI Vasa Krishnan, Chief Technology Officer - FinResults Apidays New York 2024: The API Economy in the AI Era (April 30 & May 1, 2024) ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

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ICT role in 21st century education and its challenges

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Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME

Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME

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Why Teams call analytics are critical to your entire business

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There are no bad clients, just bad project managers

1. THERE ARE NO BAD CLIENTS, JUST BAD PROJECT MANAGERS

2. @dagmita, working at Amazee Labs as a Project Manager.

3. Every behavior has a positive intention.

4. The reverse pitch.

5. Assessment Matrix Project volume (1 = small, 3 = big) 3" 2" 1" 0" Capacity of the PO to handle this project (1 =poor, 3 = good) Stability of project setup (1 = poor, 3 = good)

6. Client assessment.

7. Cornerstones of a good partnership.

8. Transparency

10. Manage expectations

11. Delivering quality.

12. Delivering on budget.

13. F**k - A conflict.

14. Maintaining the client relationship

15. Thank you. Questions?

16. Sources Book: Mike Monteiro - Design is a Job http://www.abookapart.com/products/design-is-a-job Book: Lean Startup http://theleanstartup.com/book Talk: Design Driven Development by Simon Raess http://www.ustream.tv/recorded/38003089 Link http://clientsfromhell.net/