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DIVERSITY & INCLUSION
CREATING A BETTER CULTURE FOR THE TECH
COMMUNITY AND YOUR COMPANY
TRACY LEE
@LADYLEET
Lead, This Dot Labs, JS consulting (Angular, React, Vue, Node, Polymer)
Google Developer Expert, Angul...
DIVERSITY
INCLUSION
Defining D & I
Why it matters in product & app development
The bottom line impact
Hiring, retention, and team culture
Case...
DIVERSITY
https://www.beyondiversity.com/how-diversity-as-an-idea-is-evolving/
“Diversity represents the full spectrum of human
demographic differences -
race, religion, gender, sexual orientation, age...
“A lot of companies consider lifestyles, personality
characteristics, perspectives, opinions, family
composition, educatio...
INCLUSION
Inclusion refers to a cultural and environmental
feeling of belonging.
It can be assessed as the extent to which
employees...
Employees in inclusive environments feel appreciated
for their unique characteristics and are therefore
comfortable sharin...
WHY A DIVERSE
TEAM MATTERS FOR
PRODUCT DESIGN
https://www.inc.com/salvador-rodriguez/uber-diversity-fowler.html
https://medium.com/@shellyphu/why-bic-for-her-pens-faile...
https://www.inc.com/salvador-rodriguez/uber-diversity-fowler.html
APPLE WATCH EARLY RELEASE
COULD NOT IDENTIFY DARK SKIN
https://www.wareable.com/health-and-wellbeing/skin-science-complex-...
https://splinternews.com/will-the-apple-watchs-coolest-feature-work-for-people-o-1793846147
WAS
APPLE FAIL
A TEAM
DIVERSIT...
WHEN DESIGNING
FOR DIVERSITY
IS A MATTER OF
LIFE AND DEATH
SynCardia artificial heart
"designed for use in patients with
Body Surface Area (BSA) of 1.7m²
or greater"
Avg BSA for adu...
https://www.inc.com/salvador-rodriguez/uber-diversity-fowler.html
“Would Uber with more
women in technical roles
have buil...
DOES DIVERSITY
REALLY AFFECT
THE BOTTOM LINE?
https://www.techrepublic.com/article/5-eye-opening-statistics-about-minorities-in-tech/
“Diversity efforts could net IT in...
- Examined data sets for 366 public companies across a range
of industries in Canada, Latin America, UK, and US.
- Compani...
https://www.usatoday.com/story/tech/news/2017/06/13/uber-market-share-customer-image-hit-string-scandals/102795024/https:/...
HIRING
RETENTION
TEAM CULTURE
https://twitter.com/beccaliz/status/1083023704735531013
BETTER HIRING TACTICS
Candidates should be sourced through a variety of methods
Job descriptions should have gender-neutra...
“Unfair treatment in the workplace is
the single largest driver of turnover
in the tech industry, costing more
than $16 bi...
D&I DONE RIGHT:
CASE STUDIES
In 2017, ~11% of Salesforce's employees
required a pay adjustment
totaling ~$3 million.
EQUAL PAY INITIATIVES
https://www....
INTENTIONAL HIRING
https://www.theaustralian.com.au/business/technology/atlassian-breaks-diversity-ceiling/news-story/9dfd...
SAP offers a virtual training program called
Focus on Insight, which educates employees
about diversity and inclusion.
htt...
HOW TO BUILD AN
INCLUSIVE CULTURE
https://twitter.com/careecodes/status/1113853211964780544
https://twitter.com/CindyGross/status/1113645164764041216
https://twitter.com/Judith_IP/status/1113475033400324096
1. Bounce an idea off of someone unexpected.
2. Change up your environment.
3. Rotate who runs your meetings.
4. Leave you...
https://twitter.com/betterallies/status/948931752197685248
"It affects people's perception of the workplace and
their job satisfaction. You start seeing more women and
ethnic minori...
What gets measured gets improved.
1. Benchmark your company by surveying.
2. Identify areas for improvement.
3. Are certai...
FINDING DIVERSE
HIRES?
THE NEW PIPELINE
“Faster and cheaper education models like
coding boot camps have tremendous
potential to diversify compet...
THE NEW PIPELINE - BOOTCAMPS
Coding Bootcamps
43% women
25% black/latino
https://theundercoverrecruiter.com/bootcamp-grads...
WHAT’S STOPPING THE RATIO
FROM CHANGING?
https://www.nextgeneration.ie/blog/2018/08/why-arent-there-more-women-in-tech
HIRING BIAS IS RAMPANT
We tend to recruit those who are culturally
similar to themselves.
This means white male engineers ...
WHERE ARE DIVERSE
LEADERS?
INDUSTRY STATS
70% of tech companies have no female board
members and 54% have no female executives .
SHRM, 2018
WHY ARE
WOMEN IN TECH
LEAVING?
THE RETENTION PROBLEM
https://www.nextgeneration.ie/blog/2018/08/why-arent-there-more-women-in-tech
Women are 45% more
lik...
https://www.nextgeneration.ie/blog/2018/08/why-arent-there-more-women-in-tech
Family reasons are not the primary reason fo...
DIVERSITY NOW
Diverse hiring pipelines need to be adopted
Hiring bias needs to be addressed
Teams need to grow their next ...
CAN WE SOLVE
THIS PROBLEM?
WE CREATED A HIRE THE
FEMPIRE PROGRAM FOR
COMPANIES TO SUCCEED AT
CHANGING THE RATIO
DIVERSITY NOW
Diverse hiring pipelines need to be adopted
Hiring bias needs to be addressed
Teams need to grow their next ...
Diverse hiring pipelines need to be adopted
We provide a
steady pipeline of diverse candidates
through partnerships with
b...
DIVERSITY NOW
Diverse hiring pipelines need to be adopted
Hiring bias needs to be addressed
Teams need to grow their next ...
Hiring bias needs to be addressed
We take the bias out of hiring.
Our program allows equal opportunity and an
unbiased int...
DIVERSITY NOW
Diverse hiring pipelines need to be adopted
Hiring bias needs to be addressed
Teams need to grow their next ...
Teams need to grow their next diverse leaders
Our engineers come paired with senior architect
mentors to provide them with...
DIVERSITY NOW
Diverse hiring pipelines need to be adopted
Hiring bias needs to be addressed
Teams need to grow their next ...
Inclusive cultures need to be created
Learn by watching.
We lead by example within your teams to facilitate
inclusive cult...
DIVERSITY NOW
Diverse hiring pipelines need to be adopted
Hiring bias needs to be addressed
Teams need to grow their next ...
- Immediately increase the % of diversity on your
team by hiring our women developers.
- Our team consists of core contrib...
Defining D & I
Why it matters in product & app development
The bottom line impact
Hiring, retention, and team culture
Case...
You can’t just hope for happy
endings. You have to believe in
them. Then do the work, take the
risks.
- Nora Roberts
www.thisdot.co/labs
tracy@thisdot.co
@ladyleet
hi@thisdot.co
THANK YOU!
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Keynote: Diversity - Is it a Pipeline Problem?Inclusion - Is it that hard? How to Create a Better Culture in Technology, Your Company, and the Community

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Presented at: Open Source 101 - Columbia 2019
Presented by: Tracy Lee, This Dot Labs

April 18th, 2019
Columbia, SC, USA

Veröffentlicht in: Technologie
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Keynote: Diversity - Is it a Pipeline Problem?Inclusion - Is it that hard? How to Create a Better Culture in Technology, Your Company, and the Community

  1. 1. DIVERSITY & INCLUSION CREATING A BETTER CULTURE FOR THE TECH COMMUNITY AND YOUR COMPANY
  2. 2. TRACY LEE @LADYLEET Lead, This Dot Labs, JS consulting (Angular, React, Vue, Node, Polymer) Google Developer Expert, Angular Microsoft MVP Community Rel, Node.js @ Node Foundation RxJS Core Team Women Techmakers, GDG Silicon Valley & Triangle Modern Web Podcast
  3. 3. DIVERSITY INCLUSION
  4. 4. Defining D & I Why it matters in product & app development The bottom line impact Hiring, retention, and team culture Case studies - doing D & I right Building culture Solving the pipeline problem
  5. 5. DIVERSITY https://www.beyondiversity.com/how-diversity-as-an-idea-is-evolving/
  6. 6. “Diversity represents the full spectrum of human demographic differences - race, religion, gender, sexual orientation, age, socio-economic status or physical disability.” - Gallup https://www.gallup.com/workplace/242138/r equirements-diverse-inclusive-culture.aspx DIVERSITY
  7. 7. “A lot of companies consider lifestyles, personality characteristics, perspectives, opinions, family composition, education level or tenure elements of diversity, too.” - Gallup https://www.gallup.com/workplace/242138/r equirements-diverse-inclusive-culture.aspx DIVERSITY
  8. 8. INCLUSION
  9. 9. Inclusion refers to a cultural and environmental feeling of belonging. It can be assessed as the extent to which employees are valued, respected, accepted and encouraged to fully participate in the organization. - Gallup https://www.gallup.com/workplace /242138/requirements-diverse-incl usive-culture.aspxINCLUSION
  10. 10. Employees in inclusive environments feel appreciated for their unique characteristics and are therefore comfortable sharing their ideas and other aspects of their true and authentic selves. - Gallup https://www.gallup.com/workplac e/242138/requirements-diverse-i nclusive-culture.aspxINCLUSION
  11. 11. WHY A DIVERSE TEAM MATTERS FOR PRODUCT DESIGN
  12. 12. https://www.inc.com/salvador-rodriguez/uber-diversity-fowler.html https://medium.com/@shellyphu/why-bic-for-her-pens-failed-6d80cde6511
  13. 13. https://www.inc.com/salvador-rodriguez/uber-diversity-fowler.html
  14. 14. APPLE WATCH EARLY RELEASE COULD NOT IDENTIFY DARK SKIN https://www.wareable.com/health-and-wellbeing/skin-science-complex-wearables-4441
  15. 15. https://splinternews.com/will-the-apple-watchs-coolest-feature-work-for-people-o-1793846147 WAS APPLE FAIL A TEAM DIVERSITY PROBLEM?
  16. 16. WHEN DESIGNING FOR DIVERSITY IS A MATTER OF LIFE AND DEATH
  17. 17. SynCardia artificial heart "designed for use in patients with Body Surface Area (BSA) of 1.7m² or greater" Avg BSA for adult men: 1.9 m2. Avg BSA for adult women: 1.6 m2. Avg BSA for child (9 yr): 1.07 m2. https://www.medicinenet.com/script/main/art.asp?articlekey=39851&https://motherboard.vice.com/en_us/article/mgb3yn/technology-isnt-designed-to-fit-women
  18. 18. https://www.inc.com/salvador-rodriguez/uber-diversity-fowler.html “Would Uber with more women in technical roles have built better tools to protect female users from instances of sexual attacks by their drivers?” - Inc. Magazine
  19. 19. DOES DIVERSITY REALLY AFFECT THE BOTTOM LINE?
  20. 20. https://www.techrepublic.com/article/5-eye-opening-statistics-about-minorities-in-tech/ “Diversity efforts could net IT industry an extra $400 billion in revenue each year.” - Todd Thibodeaux, CompTIA CEO.
  21. 21. - Examined data sets for 366 public companies across a range of industries in Canada, Latin America, UK, and US. - Companies in top quartile for racial and ethnic diversity are 35% more likely to have financial returns above industry medians. - Companies in top quartile for gender diversity are 15% more likely to have financial returns above industry medians. DIVERSITY MATTERS REPORT BY MCKINSEY & COMPANY https://www.mckinsey.com/business-functions/organization/our-insights/why-diversity-matters
  22. 22. https://www.usatoday.com/story/tech/news/2017/06/13/uber-market-share-customer-image-hit-string-scandals/102795024/https://www.usatoday.com/story/tech/news/2017/06/13/uber-market-share-customer-image-hit-string-scandals/102795024/ Uber had a 3.5% decrease in market share between Feb and June (when Susan Fowler’s post on a hostile work culture was released) Lyft’s market share during that same time had a correlating 3.5% increase.
  23. 23. HIRING RETENTION TEAM CULTURE
  24. 24. https://twitter.com/beccaliz/status/1083023704735531013
  25. 25. BETTER HIRING TACTICS Candidates should be sourced through a variety of methods Job descriptions should have gender-neutral tone Diversity should be mentioned on the career website Diverse candidates who interview should have the opportunity to meet with a diverse group of employees https://blog.hrps.org/blogpost/5-Ways-HR-Leaders-Can-Create-a-More-Inclusive-Environment
  26. 26. “Unfair treatment in the workplace is the single largest driver of turnover in the tech industry, costing more than $16 billion per year in employee replacement costs.” - Kapor Center for Social Impact and Harris Poll https://www.techrepublic.com/article/5-eye-opening-statistics-about-minorities-in-tech/
  27. 27. D&I DONE RIGHT: CASE STUDIES
  28. 28. In 2017, ~11% of Salesforce's employees required a pay adjustment totaling ~$3 million. EQUAL PAY INITIATIVES https://www.indystar.com/story/news/2017/04/04/salesforce-spends-6m-help-close-wage-gap/99991848/
  29. 29. INTENTIONAL HIRING https://www.theaustralian.com.au/business/technology/atlassian-breaks-diversity-ceiling/news-story/9dfd0ed948c 2673d6decbd1447643775 Australian tech giant Atlassian says ~ 60% of its incoming graduates are women. Number increases each year: 57% of incoming grads 2017 were women, from 17% (2016) & 15% (2015).
  30. 30. SAP offers a virtual training program called Focus on Insight, which educates employees about diversity and inclusion. https://www.businessnewsdaily.com/10055-create-inclusive-workplace-culture.html INCLUSIVE WORKPLACES
  31. 31. HOW TO BUILD AN INCLUSIVE CULTURE
  32. 32. https://twitter.com/careecodes/status/1113853211964780544
  33. 33. https://twitter.com/CindyGross/status/1113645164764041216
  34. 34. https://twitter.com/Judith_IP/status/1113475033400324096
  35. 35. 1. Bounce an idea off of someone unexpected. 2. Change up your environment. 3. Rotate who runs your meetings. 4. Leave your assumptions at the door. 5. Talk about something other than work. https://www.businessnewsdaily.com/10055-create-inclusive-workplace-culture.html QUICK TIPS
  36. 36. https://twitter.com/betterallies/status/948931752197685248
  37. 37. "It affects people's perception of the workplace and their job satisfaction. You start seeing more women and ethnic minorities applying for promotion whereas before they may not have bothered because they thought there was no point." - Carol A. Adams, Professor of accounting at Durham University Business School in England. DIVERSITY REPORTING https://www.cnn.com/2018/12/14/success/company-diversity-numbers/index.html
  38. 38. What gets measured gets improved. 1. Benchmark your company by surveying. 2. Identify areas for improvement. 3. Are certain demographics are having suboptimal experiences? 4. Team-level data - who needs more support? METRICS https://blog.hrps.org/blogpost/5-Ways-HR-Leaders-Can-Create-a-More-Inclusive-Environment
  39. 39. FINDING DIVERSE HIRES?
  40. 40. THE NEW PIPELINE “Faster and cheaper education models like coding boot camps have tremendous potential to diversify competitive workforces.” - Ryan Craig, author and investor https://theundercoverrecruiter.com/bootcamp-grads-diversity/
  41. 41. THE NEW PIPELINE - BOOTCAMPS Coding Bootcamps 43% women 25% black/latino https://theundercoverrecruiter.com/bootcamp-grads-diversity/ Course Report 2016 demographic study of U.S. bootcamps University CS Majors 15% women 10% black/latino
  42. 42. WHAT’S STOPPING THE RATIO FROM CHANGING? https://www.nextgeneration.ie/blog/2018/08/why-arent-there-more-women-in-tech
  43. 43. HIRING BIAS IS RAMPANT We tend to recruit those who are culturally similar to themselves. This means white male engineers tend to recruit white male engineers. https://www.nextgeneration.ie/blog/2018/08/why-arent-there-more-women-in-tech
  44. 44. WHERE ARE DIVERSE LEADERS?
  45. 45. INDUSTRY STATS 70% of tech companies have no female board members and 54% have no female executives . SHRM, 2018
  46. 46. WHY ARE WOMEN IN TECH LEAVING?
  47. 47. THE RETENTION PROBLEM https://www.nextgeneration.ie/blog/2018/08/why-arent-there-more-women-in-tech Women are 45% more likely to leave within the year than men. 45%
  48. 48. https://www.nextgeneration.ie/blog/2018/08/why-arent-there-more-women-in-tech Family reasons are not the primary reason for their departure, but rather: Feeling of Isolation Hostile macho culture Lack of sponsors THE RETENTION PROBLEM
  49. 49. DIVERSITY NOW Diverse hiring pipelines need to be adopted Hiring bias needs to be addressed Teams need to grow their next diverse leaders Inclusive cultures need to be created
  50. 50. CAN WE SOLVE THIS PROBLEM?
  51. 51. WE CREATED A HIRE THE FEMPIRE PROGRAM FOR COMPANIES TO SUCCEED AT CHANGING THE RATIO
  52. 52. DIVERSITY NOW Diverse hiring pipelines need to be adopted Hiring bias needs to be addressed Teams need to grow their next diverse leaders Inclusive cultures need to be created
  53. 53. Diverse hiring pipelines need to be adopted We provide a steady pipeline of diverse candidates through partnerships with bootcamps and diverse organizations.
  54. 54. DIVERSITY NOW Diverse hiring pipelines need to be adopted Hiring bias needs to be addressed Teams need to grow their next diverse leaders Inclusive cultures need to be created
  55. 55. Hiring bias needs to be addressed We take the bias out of hiring. Our program allows equal opportunity and an unbiased interview process with a diverse hiring committee.
  56. 56. DIVERSITY NOW Diverse hiring pipelines need to be adopted Hiring bias needs to be addressed Teams need to grow their next diverse leaders Inclusive cultures need to be created
  57. 57. Teams need to grow their next diverse leaders Our engineers come paired with senior architect mentors to provide them with support in their new positions and teach them how to be leaders.
  58. 58. DIVERSITY NOW Diverse hiring pipelines need to be adopted Hiring bias needs to be addressed Teams need to grow their next diverse leaders Inclusive cultures need to be created
  59. 59. Inclusive cultures need to be created Learn by watching. We lead by example within your teams to facilitate inclusive cultures within your organization.
  60. 60. DIVERSITY NOW Diverse hiring pipelines need to be adopted Hiring bias needs to be addressed Teams need to grow their next diverse leaders Inclusive cultures need to be created
  61. 61. - Immediately increase the % of diversity on your team by hiring our women developers. - Our team consists of core contributors to Angular, React, Vue, React Native, GraphQL, etc. - Option to convert women to full time hires after 3-12 months. FIX DIVERSITY NOW
  62. 62. Defining D & I Why it matters in product & app development The bottom line impact Hiring, retention, and team culture Case studies - doing D & I right Building culture Solving the pipeline problem
  63. 63. You can’t just hope for happy endings. You have to believe in them. Then do the work, take the risks. - Nora Roberts
  64. 64. www.thisdot.co/labs tracy@thisdot.co @ladyleet
  65. 65. hi@thisdot.co THANK YOU!

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