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PROJEKTE SCHEITERN
Projekt Krisen und TurnArounds
erfolgreich managen
BPUG – Frankfurt
Montag, 17. Februar 2014

Torsten J. Koerting
@TorstenKoerting
Torsten J. Koerting
Twitter: @TorstenKoerting
www.torstenkoerting.com
www.projectyzer.com
XING: www.xing.com/profile/Torsten_Koerting
Mail: torsten.koerting@gmail.com
Tel.: +49(0) 172 372 3759
PROJECTS

DO
FAIL
Voting powered by

1ST POLL
PROJECTS DO FAIL

www.teampoll.de

Ich habe schon einmal einen Turnaround
im Projekt erlebt

-2
-1
0
+1
+2
Ich habe schon einmal in einem
gescheiterten Projekt mitgearbeitet

-2
-1
0
+1
Ich war Projektleiter eines
gescheiterten Projektes

+2

-2

+2

-1

0

+1
1ST POLL – RESULTS
PROJECTS DO FAIL

Voting powered by

www.teampoll.de
STUTTGART 21
TOLL COLLECT
EVERY 3RD PROJECT FAILS

© GPM Studie 2006
DUE TO VARIOUS REASONS

© GPM Studie 2006
BOTTOM LINE ...
It’s all about the START
Good stuff, as you cant change that
Once your are in the project
It’s all about the PEOPLE
Good stuff, so lets focus on them
and our self
It’s all about the COMPLEXITY
Good stuff, lets reduce it and learn
how to manage crisis along the way
DO NOT LOOK FOR
PATTERNS
✗
A GIVE

N
YOUR PROJECT ?
Voting powered by

2ND POLL

www.teampoll.de

WORAN SCHEITERN DEINER MEINUNG
NACH PROJEKTE IN ERSTER LINIE?
Die technischen Anforderungen sind zu hoch

-2

-1

0

+1

+2

Die fachlichen Anforderungen sind nicht klar

-2

-1

0

+1

+2

Die Werkzeuge im Projektmanagement
funktionieren nicht

-2

-1

0

+1

+2
2ND POLL – RESULTS

WORAN SCHEITERN DEINER MEINUNG
NACH PROJEKTE IN ERSTER LINIE?

Voting powered by

www.teampoll.de
Wenn Projekte kopfstehen und klassisches
Projektmanagement versagt

Roger Dannenhauer, Torsten J. Koerting, Michael Merkwitza
www.TURNAROUNDPM.com
START WITH WHY !
Why

You need to deal with
TurnAround’s, Crisis and
potential failures all the
time !
Get ready and be prepared

How

The tools and approaches
that I think are relevant
and appropriate to deal
with it

What

What exactly you need to
do in your specific
situation is totally
up to YOU
TURN AROUND & CRISIS
A DEFINITION

A Project or
a major Deliverable that
in a specific point in time
might or will have
a severe slippage
in Time to deliver,
on Money spent
or in Quality achieved.
WHEN IS IT
A TURN AROUND
OR A CRISIS ?
HERE ?
HERE ?
OR HERE ?
THE 5 PHASES OF
A TURN AROUND
Sustain
Recognize

Transform

Analyze
Stabilize
AND WHY
SHOULD YOU CARE ?
A) a TA can be small or BIG
B) small TA’s in a row
C) TA’s could become huge waves
D) TA’s could multiply across hierarchies
YOU
CONSTANTLY
HAVE TO
DEAL WITH
TURN
AROUNDS
‚Hope is not a method !‘
Gordon R. Sullivan
#IMPULSES
to be able to deal with a TurnAround
THE 5 PHASES OF
A TURN AROUND
Sustain
Recognize

Transform

Analyze
Stabilize
PHASE 1
RECOGNIZE

Running well, Early Warning Signs, Sensing,
Focus, Motivation, Excuses, Symptoms, Ironie,
Euphory, No real Progress, Settled State, Green
or Yellow
EARLY WARNING SIGNS
EARLY WARNING SIGNS
THE 5 PHASES OF
A TURN AROUND
Sustain
Recognize

Transform

Analyze
Stabilize
PHASE 2
ANALYZE & QUICK WINS

Influence from the Outside, Increased Activity, Fear,
Keep Calm and Keep Calm and Keep Calm,
Understand your Project & Beast, Analyze and apply
Measures, Establish Core Team and plan your TurnAround
KNOW YOUR PROJECT
WWW.TURNAROUNDPM.COM/PROJECT-SQUARE/
MIND-SET

colla

ve
borati

PROJECTOFFER

Aiport

$$$

e
reserv
P
sts
intere

focused

PEOPLE (INTERN & EXTERN)

Lots of
le
led peop
skil

TARGET AUDIENCES

Traveler

s

External
partners

Local
ts
residen

KEY RESOURCES

Land
13
June 20

tion
onstruc
C
supply

DAMAGE

Damage
d
habitat

BENEFIT

Noise

rt

o
vs 1 airp
3

Various
Interest
groups

Shorter
transitio
n
CONSTANTLY ANALYZE
THE 5 PHASES OF
A TURN AROUND
Sustain
Recognize

Transform

Analyze
Stabilize
PHASE 3
STABILIZE

Hope and Spirit of optimism, Trust and Relationship
Building, Norming, Scope / Time / Quality Adjustements
set, New Plan and new Approach, Consistent Project
Management without excuses
KNOW YOUR PEERS

• 
• 
• 
• 
• 
• 
• 

Impulse Key Question
YOU – in the middle
Bubble – Stakeholder Group or Person
Size of Bubble – Size of Group
Distance – Importance of Group / Person
# of Lines – Intensiveness of Communication
or - Bad or Good Relationship
... AND YOUR
STAKEHOLDERS
Influencing

Supportive
PROCESSES THAT FIT
YOUR PURPOSE AND NOT
THEIR DUTY

ì
✗

+
✗

î

−
THE 5 PHASES OF
A TURN AROUND
Sustain
Recognize

Transform

Analyze
Stabilize
PHASE 4
TRANSFORM

Cooking with Gas, Focus on Outcome and Project Target,
Small Adjustments, People Focused, Mind-Set Change,
Strong Communication, Sense of Achievement, Self
Responsibility
FOCUS ON THE
ROOT CAUSE
NOT THE SYMPTOM

✗

✓
Roger Dannenhauer
www.rogerdannenhauer.com
XING: www.xing.com/profile/Roger_Dannenhauer
Mail: rd@rogerdannenhauer.com
Tel.: +49(0) 160 96635566
INTERACTION ROOM
PHASE 5
SUSTAIN

TurnAround achieved, Proudness,
Self-Confidence, Making sure to not run into the same
Pitfalls again, Lessons Learned, retain Knowledge and
Mind-Set , establish Systematic
PROTOTYPING PROCESS ...
LEAN STARTUP -> ERIC RIES

Learn

Build

Measure
IN TA SITUATIONS IT
COULD LOOK LIKE THIS ...
Apply

Sense

Reflect
WWW.TURNAROUNDPM.COM/PROJECT-SQUARE/
Geistes-Haltung

Projektauftrag

Menschen (intern & extern)

Schlüssel Ressourcen

Schaden

Nutzen

Zielgruppen
DAS ZIEL
Der Project Square – im Gegensatz zur
klassischen Project Charter – hilft
Organisationen und Projekten,
gemeinsame, strukturierte, konkrete
und taktisch getriebene Diskussionen
über neue oder bestehende Projekte,
Programme oder Portfolios zu führen.
Das Hauptziel des Project Square ist es,
den Blick der Menschen von den Details
auf den Kern des Projekts zu lenken.
DIE AUFGABE ...
1)  Gruppen bilden
max 5 Personen
2)  Project Square suchen
3)  Projekt wählen
2 Minuten
4)  Project Square füllen 15 Minuten
5)  Geschichte erzählen
5 Minuten
‚Consistent Project Management
without excuses !‘
Torsten J. Koerting
Voting powered by

3RD POLL

www.teampoll.de

TURNAROUND
Ich kann die Inhalte dieses Vortrags in
meinem Job gebrauchen

-2
-1
0
+1
+2
Ich würde gerne tiefer in das Thema einsteigen

-2
-1
0
+1
+2
Turnaround ist Blabla. In Wirklichkeit hängt alles
nur von den Leuten ab, die ich im Projekt habe

-2

-1

0

+1

+2
3RD POLL – RESULTS
TURNAROUND

Voting powered by

www.teampoll.de
START WITH WHY !
Why

You need to deal with
TurnAround’s, Crisis and
potential failures all the
time !
Get ready and be prepared

How

The tools and approaches
that I think are relevant
and appropriate to deal
with it

What

What exactly you need to
do in your specific
situation is totally
up to YOU
‚If you are going through hell,
keep on going !‘
Winston Churchill
?

QUESTIONS
THANK YOU
JOIN OUR COMMUNITY
ENGAGE
GET INVOLVED
SHARE IDEAS
WWW.TURNAROUNDPM.COM
Picture Credits
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 

Dreamliner - http://www.flickr.com/photos/jnsabino/759303928/
Dreamliner2 - http://www.flickr.com/photos/kentaroiemoto/6888463206/
Suttgart21 - http://www.flickr.com/photos/schockwellenreiter/5768610893/
Elbphilarmonie - http://www.flickr.com/photos/katjato/7840532620/
TollCollect - http://www.flickr.com/photos/internationaltransportforum/7135653915/
ChannelCrossing - http://www.flickr.com/photos/87079797@N02/8009685958/
BER - http://www.flickr.com/photos/captain_die/8066311249/
Pattern - http://www.flickr.com/photos/scarygami/5620339694/
Gordon R. Sullivan - www.ausa.org - Executive Leadership
Early Warning Sign - http://www.flickr.com/photos/hugosimmelink/2252095723/
Storm - http://www.flickr.com/photos/84346589@N00/3947024319/
Simon Sinek - www.ted.com
Aepfel - http://www.flickr.com/photos/laserrush123/6041628205/
Churchill - http://www.flickr.com/photos/cstm-mstc/3082707918/
Churchill2 - http://www.flickr.com/photos/jesterg42/462264627/

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Projekte scheitern - Projekt Krisen und TurnArounds erfolgreich managen

  • 1. PROJEKTE SCHEITERN Projekt Krisen und TurnArounds erfolgreich managen BPUG – Frankfurt Montag, 17. Februar 2014 Torsten J. Koerting @TorstenKoerting
  • 2. Torsten J. Koerting Twitter: @TorstenKoerting www.torstenkoerting.com www.projectyzer.com XING: www.xing.com/profile/Torsten_Koerting Mail: torsten.koerting@gmail.com Tel.: +49(0) 172 372 3759
  • 4. Voting powered by 1ST POLL PROJECTS DO FAIL www.teampoll.de Ich habe schon einmal einen Turnaround im Projekt erlebt -2 -1 0 +1 +2 Ich habe schon einmal in einem gescheiterten Projekt mitgearbeitet -2 -1 0 +1 Ich war Projektleiter eines gescheiterten Projektes +2 -2 +2 -1 0 +1
  • 5. 1ST POLL – RESULTS PROJECTS DO FAIL Voting powered by www.teampoll.de
  • 8. EVERY 3RD PROJECT FAILS © GPM Studie 2006
  • 9. DUE TO VARIOUS REASONS © GPM Studie 2006
  • 10. BOTTOM LINE ... It’s all about the START Good stuff, as you cant change that Once your are in the project It’s all about the PEOPLE Good stuff, so lets focus on them and our self It’s all about the COMPLEXITY Good stuff, lets reduce it and learn how to manage crisis along the way
  • 11. DO NOT LOOK FOR PATTERNS
  • 14. Voting powered by 2ND POLL www.teampoll.de WORAN SCHEITERN DEINER MEINUNG NACH PROJEKTE IN ERSTER LINIE? Die technischen Anforderungen sind zu hoch -2 -1 0 +1 +2 Die fachlichen Anforderungen sind nicht klar -2 -1 0 +1 +2 Die Werkzeuge im Projektmanagement funktionieren nicht -2 -1 0 +1 +2
  • 15. 2ND POLL – RESULTS WORAN SCHEITERN DEINER MEINUNG NACH PROJEKTE IN ERSTER LINIE? Voting powered by www.teampoll.de
  • 16.
  • 17. Wenn Projekte kopfstehen und klassisches Projektmanagement versagt Roger Dannenhauer, Torsten J. Koerting, Michael Merkwitza www.TURNAROUNDPM.com
  • 18. START WITH WHY ! Why You need to deal with TurnAround’s, Crisis and potential failures all the time ! Get ready and be prepared How The tools and approaches that I think are relevant and appropriate to deal with it What What exactly you need to do in your specific situation is totally up to YOU
  • 19. TURN AROUND & CRISIS A DEFINITION A Project or a major Deliverable that in a specific point in time might or will have a severe slippage in Time to deliver, on Money spent or in Quality achieved.
  • 20. WHEN IS IT A TURN AROUND OR A CRISIS ?
  • 24. THE 5 PHASES OF A TURN AROUND Sustain Recognize Transform Analyze Stabilize
  • 25. AND WHY SHOULD YOU CARE ? A) a TA can be small or BIG B) small TA’s in a row C) TA’s could become huge waves D) TA’s could multiply across hierarchies
  • 27. ‚Hope is not a method !‘ Gordon R. Sullivan
  • 28. #IMPULSES to be able to deal with a TurnAround
  • 29. THE 5 PHASES OF A TURN AROUND Sustain Recognize Transform Analyze Stabilize
  • 30. PHASE 1 RECOGNIZE Running well, Early Warning Signs, Sensing, Focus, Motivation, Excuses, Symptoms, Ironie, Euphory, No real Progress, Settled State, Green or Yellow
  • 33. THE 5 PHASES OF A TURN AROUND Sustain Recognize Transform Analyze Stabilize
  • 34. PHASE 2 ANALYZE & QUICK WINS Influence from the Outside, Increased Activity, Fear, Keep Calm and Keep Calm and Keep Calm, Understand your Project & Beast, Analyze and apply Measures, Establish Core Team and plan your TurnAround
  • 37.
  • 38. MIND-SET colla ve borati PROJECTOFFER Aiport $$$ e reserv P sts intere focused PEOPLE (INTERN & EXTERN) Lots of le led peop skil TARGET AUDIENCES Traveler s External partners Local ts residen KEY RESOURCES Land 13 June 20 tion onstruc C supply DAMAGE Damage d habitat BENEFIT Noise rt o vs 1 airp 3 Various Interest groups Shorter transitio n
  • 40. THE 5 PHASES OF A TURN AROUND Sustain Recognize Transform Analyze Stabilize
  • 41. PHASE 3 STABILIZE Hope and Spirit of optimism, Trust and Relationship Building, Norming, Scope / Time / Quality Adjustements set, New Plan and new Approach, Consistent Project Management without excuses
  • 42. KNOW YOUR PEERS •  •  •  •  •  •  •  Impulse Key Question YOU – in the middle Bubble – Stakeholder Group or Person Size of Bubble – Size of Group Distance – Importance of Group / Person # of Lines – Intensiveness of Communication or - Bad or Good Relationship
  • 44. PROCESSES THAT FIT YOUR PURPOSE AND NOT THEIR DUTY ì ✗ + ✗ î −
  • 45. THE 5 PHASES OF A TURN AROUND Sustain Recognize Transform Analyze Stabilize
  • 46. PHASE 4 TRANSFORM Cooking with Gas, Focus on Outcome and Project Target, Small Adjustments, People Focused, Mind-Set Change, Strong Communication, Sense of Achievement, Self Responsibility
  • 47.
  • 48. FOCUS ON THE ROOT CAUSE NOT THE SYMPTOM ✗ ✓
  • 51. PHASE 5 SUSTAIN TurnAround achieved, Proudness, Self-Confidence, Making sure to not run into the same Pitfalls again, Lessons Learned, retain Knowledge and Mind-Set , establish Systematic
  • 52. PROTOTYPING PROCESS ... LEAN STARTUP -> ERIC RIES Learn Build Measure
  • 53. IN TA SITUATIONS IT COULD LOOK LIKE THIS ... Apply Sense Reflect
  • 55. Geistes-Haltung Projektauftrag Menschen (intern & extern) Schlüssel Ressourcen Schaden Nutzen Zielgruppen
  • 56. DAS ZIEL Der Project Square – im Gegensatz zur klassischen Project Charter – hilft Organisationen und Projekten, gemeinsame, strukturierte, konkrete und taktisch getriebene Diskussionen über neue oder bestehende Projekte, Programme oder Portfolios zu führen. Das Hauptziel des Project Square ist es, den Blick der Menschen von den Details auf den Kern des Projekts zu lenken.
  • 57. DIE AUFGABE ... 1)  Gruppen bilden max 5 Personen 2)  Project Square suchen 3)  Projekt wählen 2 Minuten 4)  Project Square füllen 15 Minuten 5)  Geschichte erzählen 5 Minuten
  • 58.
  • 59.
  • 60.
  • 61.
  • 62.
  • 63. ‚Consistent Project Management without excuses !‘ Torsten J. Koerting
  • 64.
  • 65.
  • 66.
  • 67. Voting powered by 3RD POLL www.teampoll.de TURNAROUND Ich kann die Inhalte dieses Vortrags in meinem Job gebrauchen -2 -1 0 +1 +2 Ich würde gerne tiefer in das Thema einsteigen -2 -1 0 +1 +2 Turnaround ist Blabla. In Wirklichkeit hängt alles nur von den Leuten ab, die ich im Projekt habe -2 -1 0 +1 +2
  • 68. 3RD POLL – RESULTS TURNAROUND Voting powered by www.teampoll.de
  • 69. START WITH WHY ! Why You need to deal with TurnAround’s, Crisis and potential failures all the time ! Get ready and be prepared How The tools and approaches that I think are relevant and appropriate to deal with it What What exactly you need to do in your specific situation is totally up to YOU
  • 70. ‚If you are going through hell, keep on going !‘ Winston Churchill
  • 72. THANK YOU JOIN OUR COMMUNITY ENGAGE GET INVOLVED SHARE IDEAS WWW.TURNAROUNDPM.COM
  • 73. Picture Credits •  •  •  •  •  •  •  •  •  •  •  •  •  •  •  Dreamliner - http://www.flickr.com/photos/jnsabino/759303928/ Dreamliner2 - http://www.flickr.com/photos/kentaroiemoto/6888463206/ Suttgart21 - http://www.flickr.com/photos/schockwellenreiter/5768610893/ Elbphilarmonie - http://www.flickr.com/photos/katjato/7840532620/ TollCollect - http://www.flickr.com/photos/internationaltransportforum/7135653915/ ChannelCrossing - http://www.flickr.com/photos/87079797@N02/8009685958/ BER - http://www.flickr.com/photos/captain_die/8066311249/ Pattern - http://www.flickr.com/photos/scarygami/5620339694/ Gordon R. Sullivan - www.ausa.org - Executive Leadership Early Warning Sign - http://www.flickr.com/photos/hugosimmelink/2252095723/ Storm - http://www.flickr.com/photos/84346589@N00/3947024319/ Simon Sinek - www.ted.com Aepfel - http://www.flickr.com/photos/laserrush123/6041628205/ Churchill - http://www.flickr.com/photos/cstm-mstc/3082707918/ Churchill2 - http://www.flickr.com/photos/jesterg42/462264627/