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Lean & Agile
♥ UX
@LukasFittl
Biz + UX + Dev

@LukasFittl
Recently:

pganalyze.com

usercycle.com
Why should a startup person
care about UX?
The Hockey-Stick Curve
Scale

Product/Market Fit
Problem/Solution Fit
Scale

Product/Market Fit
Problem/Solution Fit
Product/Market Fit:
Have we built something
people want?
Scale

Product/Market Fit
Problem/Solution Fit
Problem/Solution Fit:
Do we have problem
worth solving?

Designers know a lot about this!
Lean & Agile in 2 Slides
Risk
ATE
CRE
ATE
CRE
ATE
CRE

Time
Release!
Risk

REATE
C

EATE
CR

EATE
CR

EATE
CR

Release! Release! Release! Release!

Time
By Daniel Cook
http://www.lostgarden.com/2010/08/visualizing-creative-process.html
The Lean Startup
IDEAS

LEARN

BUILD

DATA

PRODUCT

MEASURE
But where is
(UX) Design?
IDEAS

LEARN

Design?
BUILD

DATA

PRODUCT

MEASURE
“Getting out of the Deliverables Business”
- Jeff Gothelf

http://uxdesign.smashingmagazine.com/2011/03/07/lean-ux-getting-out-of-the-deliverables-business/
Design => Development => Marketing
Design => Development => Marketing
Research

Data
Design => Development => Marketing
Research

Data
Design => Development => Marketing
Research

Empathy
Understanding
Behaviour

Data
Design => Development => Marketing
Research

Data

Metrics
Conversion Rates
Results
Data, with Soul.
Cross-Functional Teams
People in the team are
collectively qualified
to get the features Done.
- Assaf Stone

http://stackoverflow.com/questions/851728/scrum-and-cross-functional-teams-vs-specialists/877925#877925
The Definition of Done
should include
testing customer behaviour.
Product Ownership
Centralized Product Ownership

Cross-Functional
Team

Product
Owner

Customers
Distributed Product Ownership

Business
Stakeholder

Cross-Functional
Team

Customers
Now you have the team,
how do we work?
IDEAS

LEARN

BUILD

DATA

PRODUCT

MEASURE

Speed of Iteration!
Faster iteration = trying more ideas.
Speed of Iteration

Your Runway
Quick, Visual, Collaborative.
- Lane Halley
Quick, Visual, Collaborative.
Customer Interview
(Paper) Prototype
MVP
“The Perfect Product”
Inside-the-Building Comfort Zone
Get-out-of-the-Building Reality
Customer Interview
(Paper) Prototype
MVP
“The Perfect Product”
Don’t forget to
share the designer’s tools
with the team.
Quantitative

Qualitative

Generative

Surveys
Interviews

Contextual Inquiry
Mental Models
Interviews
Diary Studies

Evaluative

Automated Card Sort
Surveys
Automated Studies
Analytics
A/B Testing
Multi-Variant Testing

Usability Testing
Moderated Card Sort
Wizard of Oz

By @JohannaKoll, based on work by Janice Fraser, Nate Bolt & Christian Rohrer
Usability Tests

http://www.slideshare.net/JohnnyForeigner/active-testing-sketches-leancamp-bcn
Quick, Visual, Collaborative.
Resources & Community
BalancedTeam.org
LeanUXNYC.co
Designer+Engineer+Marketer
= Dream Team
Thank you!
@LukasFittl
balancedteam.org
leanuxnyc.co

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