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TCS	
  Innova*on	
  Forum	
  |	
  London	
  |	
  28	
  May	
  2015	
  
The	
  Digital	
  World	
  in	
  2025	
  
In	
  the	
  workshop	
  on	
  the	
  28th	
  May	
  we	
  will	
  address	
  4	
  topics	
  
Looking	
  Ahead	
  
TCS	
  and	
  Future	
  Agenda	
  Digital	
  Insights	
  for	
  2025	
  
Your	
  Views	
  of	
  Emerging	
  ShiLs	
  
Impacts	
  and	
  Implica*ons	
  
Looking	
  Forwards	
  
Organisa*ons	
  increasingly	
  want	
  to	
  iden*fy	
  and	
  understand	
  
	
  both	
  the	
  an*cipated	
  and	
  unexpected	
  changes	
  	
  
so	
  that	
  they	
  can	
  be	
  bePer	
  prepared	
  for	
  the	
  future.	
  
Future	
  Agenda	
  
The	
  Future	
  Agenda	
  is	
  the	
  world’s	
  largest	
  open	
  foresight	
  program	
  	
  
that	
  accesses	
  mul*ple	
  views	
  of	
  the	
  next	
  decade	
  from	
  around	
  the	
  	
  
world	
  so	
  all	
  can	
  be	
  bePer	
  informed	
  and	
  s*mulate	
  innova*on.	
  
Future	
  Agenda	
  1.0	
  Top	
  Insights	
  for	
  2020	
  
From	
  the	
  2010	
  program,	
  50+	
  key	
  insights	
  on	
  the	
  next	
  decade	
  were	
  shared	
  
widely	
  via	
  books	
  and	
  online	
  and	
  have	
  been	
  extensively	
  used	
  by	
  many	
  
organisa*ons	
  around	
  the	
  world.	
  Several	
  relate	
  to	
  the	
  impact	
  of	
  digital.	
  
Future	
  Agenda	
  in	
  Numbers	
  
The	
  first	
  Future	
  Agenda	
  programme	
  engaged	
  many	
  views	
  in	
  25	
  countries.	
  
Future	
  Agenda	
  2.0	
  is	
  doubling	
  the	
  face-­‐to-­‐face	
  interac*on,	
  engaging	
  directly	
  
with	
  100,000	
  consumers	
  and	
  raising	
  online	
  sharing,	
  debate	
  and	
  discussion.	
  
Future	
  Agenda	
  1.0	
  
	
  
1	
  HOST	
  (Vodafone)	
  
16	
  TOPICS	
  
25	
  COUNTRIES	
  
50	
  WORKSHOPS	
  
1500	
  ORGANISATIONS	
  
Future	
  Agenda	
  2.0	
  
	
  
35	
  HOSTS	
  
20	
  TOPICS	
  
50	
  COUNTRIES	
  
100	
  WORKSHOPS	
  
2500	
  ORGANISATIONS	
  
The	
  Digital	
  World	
  in	
  2025	
  –	
  Some	
  Ini*al	
  Views	
  
Ubiquitous	
  Data	
  Access	
  
By	
  2020,	
  we	
  will	
  finally	
  be	
  connected	
  everywhere	
  -­‐	
  everything	
  	
  
that	
  can	
  benefit	
  from	
  a	
  network	
  connec*on	
  will	
  have	
  one	
  and	
  	
  
all	
  will	
  have	
  the	
  poten*al	
  to	
  access	
  more	
  informa*on.	
  
All	
  DigiOzed	
  
By	
  2020	
  all	
  the	
  world’s	
  informa*on	
  is	
  digi*zed,	
  storage	
  is	
  nearly	
  	
  
free	
  and	
  the	
  volume	
  of	
  data	
  in	
  the	
  world	
  is	
  doubling	
  monthly	
  –	
  	
  
we	
  can	
  all	
  instantly	
  access	
  the	
  21st	
  century	
  archive.	
  
Dynamic	
  Pricing	
  
Real-­‐*me	
  data	
  from	
  pervasive	
  smart	
  meters,	
  intelligent	
  infrastructures	
  	
  
and	
  ubiquitous	
  tracking	
  services	
  create	
  plaeorms	
  for	
  the	
  dynamic	
  	
  
pricing	
  of	
  resources,	
  access	
  and	
  travel	
  to	
  manage	
  demand.	
  
Owning	
  Your	
  Digital	
  Shadow	
  
Increasing	
  consumer	
  awareness	
  of	
  the	
  value	
  of	
  their	
  digital	
  footprints	
  	
  
drives	
  the	
  desire	
  for	
  greater	
  ownership	
  and	
  control	
  of	
  personal	
  data	
  	
  
-­‐	
  balancing	
  access	
  with	
  convenience	
  and	
  benefit.	
  
PredicOve	
  AnalyOcs	
  
The	
  mining	
  and	
  (re)combina*on	
  of	
  mul*ple	
  disparate	
  data	
  sources	
  to	
  	
  
model	
  and	
  analyze	
  current	
  and	
  historical	
  facts	
  enable	
  more	
  organisa*ons	
  
	
  to	
  predict	
  future	
  ac*ons	
  and	
  bePer	
  an*cipate	
  emergent	
  needs.	
  
Cocktail	
  IdenOOes	
  
The	
  need	
  to	
  differen*ate	
  between	
  real	
  and	
  virtual	
  
	
  disappears	
  -­‐	
  who	
  you	
  are	
  ceases	
  to	
  use	
  a	
  singular	
  iden*ty	
  	
  
as	
  we	
  concurrently	
  manage	
  and	
  share	
  mul*ple	
  iden*ty	
  poreolios.	
  
Knowing	
  The	
  Unknown	
  
By	
  2020	
  people	
  and	
  connected	
  objects	
  will	
  generate	
  40	
  trillion	
  gigabytes	
  of	
  
data	
  that	
  will	
  have	
  an	
  impact	
  on	
  daily	
  life	
  in	
  one	
  way	
  or	
  another.	
  This	
  data	
  will	
  
make	
  known	
  about	
  us	
  things	
  that	
  were	
  previously	
  unknown	
  or	
  unknowable.	
  
Linkability	
  of	
  Open	
  Data	
  
No	
  data	
  will	
  be	
  truly	
  anonymous:	
  Current	
  open	
  data	
  prac*ce	
  assumes	
  that	
  
technology	
  will	
  be	
  not	
  be	
  able	
  to	
  relink	
  it	
  to	
  its	
  source.	
  This	
  is	
  not	
  the	
  
	
  case	
  and	
  so,	
  by	
  2025,	
  we	
  will	
  see	
  different	
  levels	
  of	
  de-­‐iden*fica*on.	
  	
  
Global	
  vs.	
  Local	
  
Technology	
  is	
  by	
  its	
  very	
  nature	
  global	
  and	
  data	
  does	
  not	
  respect	
  na*onal	
  
boundaries.	
  Can	
  na*on	
  states	
  con*nue	
  to	
  set	
  the	
  rules	
  or	
  will	
  tension	
  in	
  global	
  
interoperability	
  drive	
  us	
  to	
  design	
  for	
  global	
  standards	
  but	
  with	
  localised	
  use?	
  
Intelligent	
  Highways	
  
Assisted	
  driving	
  and	
  driverless	
  cars	
  work	
  with	
  mesh	
  networks	
  and	
  ubiquitous	
  
mobile	
  connec*ons	
  to	
  deliver	
  automated	
  highways	
  that	
  improve	
  safety,	
  	
  
increase	
  capacity	
  and	
  reduce	
  conges*on:	
  Cars	
  don’t	
  crash.	
  
Data	
  Marketplaces	
  	
  
Data	
  is	
  a	
  currency,	
  it	
  has	
  a	
  value	
  and	
  a	
  price,	
  and	
  therefore	
  requires	
  a	
  	
  
market	
  place.	
  An	
  ecosystem	
  for	
  trading	
  data	
  is	
  emerging	
  -­‐	
  anything	
  	
  
that	
  is	
  informa*on	
  will	
  be	
  represented	
  in	
  new	
  data	
  marketplaces.	
  	
  
Skill	
  ConcentraOons	
  
The	
  growth	
  of	
  the	
  nomadic	
  global	
  elite	
  ci*zenship	
  accelerates	
  the	
  
concentra*on	
  of	
  the	
  high-­‐skill	
  /	
  high-­‐reward	
  opportuni*es	
  within	
  a	
  select	
  	
  
group	
  of	
  globally-­‐connected	
  ci*zens,	
  who	
  move	
  ahead	
  of	
  the	
  urban	
  pack.	
  
Value	
  of	
  Data	
  
There	
  is	
  a	
  huge	
  economic	
  incen*ve	
  to	
  generate	
  and	
  collect	
  data	
  from	
  	
  
whatever	
  sources	
  it	
  becomes	
  available.	
  As	
  more	
  data	
  from	
  more	
  things	
  
becomes	
  available,	
  we	
  can	
  expect	
  to	
  see	
  a	
  data	
  ‘land	
  grab’	
  by	
  organisa*ons.	
  	
  
Privacy	
  is	
  a	
  Public	
  Issue	
  
The	
  public’s	
  percep*on	
  of	
  the	
  threats	
  to	
  privacy,	
  personal	
  freedom	
  	
  
and	
  autonomy	
  is	
  growing.	
  Privacy	
  has	
  already	
  emerged	
  beyond	
  a	
  	
  
niche,	
  specialist	
  concern	
  to	
  being	
  a	
  mainstream	
  public	
  issue.	
  	
  
Seamless	
  Ubiquitous	
  Payments	
  	
  
The	
  ability	
  to	
  ‘transact	
  anywhere’	
  with	
  integrated,	
  sophis*cated	
  	
  
authen*ca*on	
  such	
  as	
  biometrics	
  increases:	
  More	
  contactless	
  technology	
  
	
  and	
  a	
  convergence	
  of	
  standards,	
  enable	
  global	
  informa*on	
  exchanges.	
  
Data	
  Islands	
  
Some	
  economies	
  seek	
  to	
  maintain	
  closed	
  or	
  parallel	
  networks,	
  independent	
  of	
  
global	
  systems.	
  Different	
  approaches	
  from	
  the	
  standard	
  are	
  developed	
  for	
  
major	
  popula*on	
  centres	
  and,	
  in	
  *me,	
  could	
  have	
  global	
  reach.	
  
Digital	
  Engagement	
  	
  
Ci*es	
  are	
  using	
  digital	
  plaeorms	
  to	
  bePer	
  plan	
  for	
  the	
  future	
  and	
  encourage	
  
public	
  engagement.	
  Using	
  new	
  technology	
  and	
  big	
  data	
  to	
  support	
  strategic	
  
planning	
  of	
  a	
  city	
  can	
  help	
  improve	
  public	
  engagement	
  with	
  the	
  process.	
  
Personalised	
  Diagnosis	
  
Despite	
  concerns	
  about	
  privacy	
  and	
  ownership,	
  increased	
  access	
  to	
  personal	
  
health	
  data	
  will	
  challenge	
  exis*ng	
  healthcare	
  models	
  focused	
  on	
  stereotypical	
  
condi*ons.	
  In	
  the	
  future	
  expect	
  personalised	
  diagnosis	
  to	
  be	
  commonplace.	
  	
  
Personally	
  Curated	
  Data	
  
‘Personally	
  curated’	
  sources	
  of	
  data	
  will	
  have	
  higher	
  value	
  simply	
  due	
  to	
  the	
  
fact	
  that	
  they	
  will	
  represent	
  the	
  actual	
  wishes	
  and	
  desires	
  of	
  an	
  individual,	
  
rather	
  than	
  the	
  presumed	
  wishes	
  and	
  desires	
  based	
  on	
  derived	
  data.	
  	
  
Paying	
  for	
  Privacy	
  	
  
We	
  do	
  not	
  currently	
  understand	
  the	
  value	
  of	
  our	
  data	
  or	
  how	
  it	
  is	
  	
  
being	
  used	
  and	
  so	
  are	
  giving	
  it	
  away.	
  In	
  the	
  future	
  we	
  might	
  be	
  willing	
  	
  
to	
  pay	
  more	
  for	
  our	
  privacy	
  than	
  the	
  data	
  we	
  share.	
  	
  
The	
  Rise	
  of	
  Machines	
  	
  
The	
  growth	
  in	
  the	
  intelligence	
  and	
  capabili;es	
  of	
  machines	
  presents	
  both	
  a	
  
threat	
  and	
  an	
  opportunity:	
  Greater	
  AI	
  and	
  automa;on	
  free	
  up	
  ;me,	
  but	
  also	
  
threaten	
  jobs	
  -­‐	
  both	
  low	
  skilled	
  and	
  managerial	
  /	
  administra;ve	
  roles.	
  	
  	
  
Living	
  in	
  Glass	
  Houses	
  
If	
  we	
  get	
  it	
  right,	
  we	
  will	
  be	
  more	
  comfortable	
  to	
  metaphorically	
  ‘live	
  in	
  a	
  glass	
  
house’,	
  allowing	
  our	
  personal	
  informa;on	
  to	
  be	
  widely	
  accessible	
  in	
  return	
  for	
  
the	
  understanding	
  that	
  this	
  enables	
  a	
  richer,	
  more	
  ‘aFuned’	
  life	
  as	
  a	
  result.	
  
Data/Human	
  Teaming	
  
Faster	
  and	
  more	
  convenient	
  access	
  to	
  raw	
  and	
  sophis;cated	
  data	
  analysis,	
  
through	
  mobile	
  and	
  wearable	
  technologies,	
  means	
  that	
  data-­‐enabled	
  decision	
  
making	
  will	
  increasingly	
  become	
  the	
  norm	
  for	
  consumers	
  and	
  ci;zens.	
  
Seamless	
  Data	
  Representa>on	
  	
  
Improvements	
  in	
  the	
  way	
  in	
  which	
  data	
  is	
  visualized	
  and	
  presented	
  leads	
  to	
  
rising	
  consump;on	
  and	
  wider	
  use.	
  In	
  turn,	
  we	
  see	
  greater	
  efficiencies	
  and	
  
benefits	
  for	
  individuals,	
  companies,	
  governments	
  and	
  society	
  as	
  a	
  whole.	
  	
  
Data	
  Impurity	
  
As	
  more	
  decisions	
  are	
  made	
  with	
  reference	
  to	
  Big	
  Data	
  analysis	
  -­‐	
  the	
  ques;on	
  
of	
  if	
  data	
  is	
  well	
  collected,	
  or	
  manipulated,	
  will	
  become	
  more	
  important.	
  ‘Data	
  
standards’	
  will	
  emerge	
  to	
  cope	
  with	
  growing	
  complexity	
  of	
  merging	
  data	
  sets.	
  
Masters	
  of	
  Our	
  Data	
  
In	
  2025	
  there	
  will	
  be	
  a	
  seamless	
  border	
  between	
  digital	
  and	
  real	
  where	
  
	
  the	
  digital	
  truth	
  becomes	
  the	
  real	
  truth.	
  We	
  should	
  increase	
  awareness	
  	
  
of	
  our	
  digital	
  shadow	
  becoming	
  ‘masters	
  of	
  our	
  data’.	
  
The	
  Composite	
  Consumer	
  
Flexible	
  digital	
  iden;;es	
  allow	
  consumers	
  to	
  connect	
  with	
  each	
  other	
  even	
  	
  
as	
  they	
  connect	
  with	
  brands.	
  Loyal	
  rela;onships	
  will	
  be	
  made	
  not	
  just	
  with	
  
individual	
  customers	
  but	
  also	
  with	
  families,	
  couples,	
  and	
  groups	
  of	
  friends.	
  
Personal	
  Data	
  Store	
  
Led	
  by	
  developments	
  in	
  authen;ca;on	
  systems,	
  new	
  personal	
  data	
  plaSorms	
  
migrate	
  into	
  the	
  world	
  of	
  marke;ng.	
  These	
  lead	
  to	
  seamless	
  and	
  universally	
  
accepted	
  creden;als	
  stores	
  that	
  share	
  data	
  with	
  mul;ple	
  brand	
  partners.	
  
Low	
  Value	
  Payments	
  	
  
One	
  area	
  that	
  is	
  likely	
  to	
  see	
  significant	
  transforma;on	
  is	
  low	
  value	
  payments	
  -­‐	
  
everyday,	
  high-­‐frequency	
  purchases	
  for	
  which	
  cash	
  is	
  used	
  (typically	
  sub	
  $10	
  
transac;ons)	
  and	
  make-­‐up	
  the	
  bulk	
  of	
  cash	
  transac;ons	
  today.	
  
Intelligent	
  Networks	
  	
  
Self-­‐aware,	
  self-­‐adap*ng,	
  intelligent	
  networks	
  will	
  be	
  able	
  to	
  understand	
  	
  
their	
  user’s	
  needs	
  and	
  automa*cally	
  act	
  to	
  deliver	
  the	
  best,	
  	
  
personalised	
  experience	
  at	
  a	
  substan*ally	
  reduced	
  cost.	
  
Public	
  Data	
  
	
  Economically	
  connected	
  data	
  can	
  play	
  a	
  significant	
  role	
  that	
  will	
  benefit	
  not	
  
only	
  private	
  commerce	
  but	
  also	
  na*onal	
  economies	
  and	
  their	
  ci*zens.	
  Analysis	
  
can	
  provide	
  the	
  public	
  sector	
  with	
  a	
  new	
  world	
  of	
  performance	
  poten*al.	
  	
  
ProliferaOon	
  of	
  Currencies	
  
People	
  will	
  increasingly	
  use	
  mul*ple	
  forms	
  of	
  currency	
  in	
  different	
  	
  
contexts:	
  alongside	
  na*onal	
  legal	
  tender,	
  we	
  will	
  see	
  more	
  local	
  	
  
and	
  crypto-­‐currencies	
  –	
  many	
  decoupled	
  from	
  exis*ng	
  systems.	
  
Nothing	
  is	
  Lost	
  –	
  Nothing	
  is	
  Stolen	
  
With	
  everything	
  a	
  node	
  in	
  the	
  network,	
  the	
  Internet	
  of	
  Things	
  transi*on	
  	
  
means	
  that	
  all	
  items	
  and	
  tagged	
  and	
  can	
  be	
  traced.	
  As	
  such	
  we	
  cease	
  to	
  
	
  worry	
  about	
  misplacing	
  items	
  and	
  can	
  see	
  the	
  end	
  to	
  burglary.	
  
Self-­‐Organised	
  Learning	
  
By	
  removing	
  adult	
  restric*ons	
  on	
  educa*on	
  and	
  providing	
  children	
  	
  
with	
  Internet	
  access	
  and	
  on-­‐line	
  support	
  and	
  encouragement,	
  	
  
children	
  are	
  able	
  to	
  self-­‐organise	
  and	
  learn.	
  
Future	
  Agenda	
  
84	
  Brook	
  Street	
  
London	
  
W1K	
  5EH	
  
+44	
  203	
  0088	
  141	
  
futureagenda.org	
  
The	
  world’s	
  leading	
  open	
  foresight	
  program	
  
What	
  do	
  you	
  think?	
  
Join	
  In	
  |	
  Add	
  your	
  views	
  into	
  the	
  mix	
  
	
  
www.futureagenda.org	
  

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TCS Innovation Forum - The Digital World in 2025 - 28 05 15

  • 1. TCS  Innova*on  Forum  |  London  |  28  May  2015   The  Digital  World  in  2025  
  • 2. In  the  workshop  on  the  28th  May  we  will  address  4  topics   Looking  Ahead   TCS  and  Future  Agenda  Digital  Insights  for  2025   Your  Views  of  Emerging  ShiLs   Impacts  and  Implica*ons  
  • 3. Looking  Forwards   Organisa*ons  increasingly  want  to  iden*fy  and  understand    both  the  an*cipated  and  unexpected  changes     so  that  they  can  be  bePer  prepared  for  the  future.  
  • 4. Future  Agenda   The  Future  Agenda  is  the  world’s  largest  open  foresight  program     that  accesses  mul*ple  views  of  the  next  decade  from  around  the     world  so  all  can  be  bePer  informed  and  s*mulate  innova*on.  
  • 5. Future  Agenda  1.0  Top  Insights  for  2020   From  the  2010  program,  50+  key  insights  on  the  next  decade  were  shared   widely  via  books  and  online  and  have  been  extensively  used  by  many   organisa*ons  around  the  world.  Several  relate  to  the  impact  of  digital.  
  • 6. Future  Agenda  in  Numbers   The  first  Future  Agenda  programme  engaged  many  views  in  25  countries.   Future  Agenda  2.0  is  doubling  the  face-­‐to-­‐face  interac*on,  engaging  directly   with  100,000  consumers  and  raising  online  sharing,  debate  and  discussion.   Future  Agenda  1.0     1  HOST  (Vodafone)   16  TOPICS   25  COUNTRIES   50  WORKSHOPS   1500  ORGANISATIONS   Future  Agenda  2.0     35  HOSTS   20  TOPICS   50  COUNTRIES   100  WORKSHOPS   2500  ORGANISATIONS  
  • 7. The  Digital  World  in  2025  –  Some  Ini*al  Views  
  • 8. Ubiquitous  Data  Access   By  2020,  we  will  finally  be  connected  everywhere  -­‐  everything     that  can  benefit  from  a  network  connec*on  will  have  one  and     all  will  have  the  poten*al  to  access  more  informa*on.  
  • 9. All  DigiOzed   By  2020  all  the  world’s  informa*on  is  digi*zed,  storage  is  nearly     free  and  the  volume  of  data  in  the  world  is  doubling  monthly  –     we  can  all  instantly  access  the  21st  century  archive.  
  • 10. Dynamic  Pricing   Real-­‐*me  data  from  pervasive  smart  meters,  intelligent  infrastructures     and  ubiquitous  tracking  services  create  plaeorms  for  the  dynamic     pricing  of  resources,  access  and  travel  to  manage  demand.  
  • 11. Owning  Your  Digital  Shadow   Increasing  consumer  awareness  of  the  value  of  their  digital  footprints     drives  the  desire  for  greater  ownership  and  control  of  personal  data     -­‐  balancing  access  with  convenience  and  benefit.  
  • 12. PredicOve  AnalyOcs   The  mining  and  (re)combina*on  of  mul*ple  disparate  data  sources  to     model  and  analyze  current  and  historical  facts  enable  more  organisa*ons    to  predict  future  ac*ons  and  bePer  an*cipate  emergent  needs.  
  • 13. Cocktail  IdenOOes   The  need  to  differen*ate  between  real  and  virtual    disappears  -­‐  who  you  are  ceases  to  use  a  singular  iden*ty     as  we  concurrently  manage  and  share  mul*ple  iden*ty  poreolios.  
  • 14. Knowing  The  Unknown   By  2020  people  and  connected  objects  will  generate  40  trillion  gigabytes  of   data  that  will  have  an  impact  on  daily  life  in  one  way  or  another.  This  data  will   make  known  about  us  things  that  were  previously  unknown  or  unknowable.  
  • 15. Linkability  of  Open  Data   No  data  will  be  truly  anonymous:  Current  open  data  prac*ce  assumes  that   technology  will  be  not  be  able  to  relink  it  to  its  source.  This  is  not  the    case  and  so,  by  2025,  we  will  see  different  levels  of  de-­‐iden*fica*on.    
  • 16. Global  vs.  Local   Technology  is  by  its  very  nature  global  and  data  does  not  respect  na*onal   boundaries.  Can  na*on  states  con*nue  to  set  the  rules  or  will  tension  in  global   interoperability  drive  us  to  design  for  global  standards  but  with  localised  use?  
  • 17. Intelligent  Highways   Assisted  driving  and  driverless  cars  work  with  mesh  networks  and  ubiquitous   mobile  connec*ons  to  deliver  automated  highways  that  improve  safety,     increase  capacity  and  reduce  conges*on:  Cars  don’t  crash.  
  • 18. Data  Marketplaces     Data  is  a  currency,  it  has  a  value  and  a  price,  and  therefore  requires  a     market  place.  An  ecosystem  for  trading  data  is  emerging  -­‐  anything     that  is  informa*on  will  be  represented  in  new  data  marketplaces.    
  • 19. Skill  ConcentraOons   The  growth  of  the  nomadic  global  elite  ci*zenship  accelerates  the   concentra*on  of  the  high-­‐skill  /  high-­‐reward  opportuni*es  within  a  select     group  of  globally-­‐connected  ci*zens,  who  move  ahead  of  the  urban  pack.  
  • 20. Value  of  Data   There  is  a  huge  economic  incen*ve  to  generate  and  collect  data  from     whatever  sources  it  becomes  available.  As  more  data  from  more  things   becomes  available,  we  can  expect  to  see  a  data  ‘land  grab’  by  organisa*ons.    
  • 21. Privacy  is  a  Public  Issue   The  public’s  percep*on  of  the  threats  to  privacy,  personal  freedom     and  autonomy  is  growing.  Privacy  has  already  emerged  beyond  a     niche,  specialist  concern  to  being  a  mainstream  public  issue.    
  • 22. Seamless  Ubiquitous  Payments     The  ability  to  ‘transact  anywhere’  with  integrated,  sophis*cated     authen*ca*on  such  as  biometrics  increases:  More  contactless  technology    and  a  convergence  of  standards,  enable  global  informa*on  exchanges.  
  • 23. Data  Islands   Some  economies  seek  to  maintain  closed  or  parallel  networks,  independent  of   global  systems.  Different  approaches  from  the  standard  are  developed  for   major  popula*on  centres  and,  in  *me,  could  have  global  reach.  
  • 24. Digital  Engagement     Ci*es  are  using  digital  plaeorms  to  bePer  plan  for  the  future  and  encourage   public  engagement.  Using  new  technology  and  big  data  to  support  strategic   planning  of  a  city  can  help  improve  public  engagement  with  the  process.  
  • 25. Personalised  Diagnosis   Despite  concerns  about  privacy  and  ownership,  increased  access  to  personal   health  data  will  challenge  exis*ng  healthcare  models  focused  on  stereotypical   condi*ons.  In  the  future  expect  personalised  diagnosis  to  be  commonplace.    
  • 26. Personally  Curated  Data   ‘Personally  curated’  sources  of  data  will  have  higher  value  simply  due  to  the   fact  that  they  will  represent  the  actual  wishes  and  desires  of  an  individual,   rather  than  the  presumed  wishes  and  desires  based  on  derived  data.    
  • 27. Paying  for  Privacy     We  do  not  currently  understand  the  value  of  our  data  or  how  it  is     being  used  and  so  are  giving  it  away.  In  the  future  we  might  be  willing     to  pay  more  for  our  privacy  than  the  data  we  share.    
  • 28. The  Rise  of  Machines     The  growth  in  the  intelligence  and  capabili;es  of  machines  presents  both  a   threat  and  an  opportunity:  Greater  AI  and  automa;on  free  up  ;me,  but  also   threaten  jobs  -­‐  both  low  skilled  and  managerial  /  administra;ve  roles.      
  • 29. Living  in  Glass  Houses   If  we  get  it  right,  we  will  be  more  comfortable  to  metaphorically  ‘live  in  a  glass   house’,  allowing  our  personal  informa;on  to  be  widely  accessible  in  return  for   the  understanding  that  this  enables  a  richer,  more  ‘aFuned’  life  as  a  result.  
  • 30. Data/Human  Teaming   Faster  and  more  convenient  access  to  raw  and  sophis;cated  data  analysis,   through  mobile  and  wearable  technologies,  means  that  data-­‐enabled  decision   making  will  increasingly  become  the  norm  for  consumers  and  ci;zens.  
  • 31. Seamless  Data  Representa>on     Improvements  in  the  way  in  which  data  is  visualized  and  presented  leads  to   rising  consump;on  and  wider  use.  In  turn,  we  see  greater  efficiencies  and   benefits  for  individuals,  companies,  governments  and  society  as  a  whole.    
  • 32. Data  Impurity   As  more  decisions  are  made  with  reference  to  Big  Data  analysis  -­‐  the  ques;on   of  if  data  is  well  collected,  or  manipulated,  will  become  more  important.  ‘Data   standards’  will  emerge  to  cope  with  growing  complexity  of  merging  data  sets.  
  • 33. Masters  of  Our  Data   In  2025  there  will  be  a  seamless  border  between  digital  and  real  where    the  digital  truth  becomes  the  real  truth.  We  should  increase  awareness     of  our  digital  shadow  becoming  ‘masters  of  our  data’.  
  • 34. The  Composite  Consumer   Flexible  digital  iden;;es  allow  consumers  to  connect  with  each  other  even     as  they  connect  with  brands.  Loyal  rela;onships  will  be  made  not  just  with   individual  customers  but  also  with  families,  couples,  and  groups  of  friends.  
  • 35. Personal  Data  Store   Led  by  developments  in  authen;ca;on  systems,  new  personal  data  plaSorms   migrate  into  the  world  of  marke;ng.  These  lead  to  seamless  and  universally   accepted  creden;als  stores  that  share  data  with  mul;ple  brand  partners.  
  • 36. Low  Value  Payments     One  area  that  is  likely  to  see  significant  transforma;on  is  low  value  payments  -­‐   everyday,  high-­‐frequency  purchases  for  which  cash  is  used  (typically  sub  $10   transac;ons)  and  make-­‐up  the  bulk  of  cash  transac;ons  today.  
  • 37. Intelligent  Networks     Self-­‐aware,  self-­‐adap*ng,  intelligent  networks  will  be  able  to  understand     their  user’s  needs  and  automa*cally  act  to  deliver  the  best,     personalised  experience  at  a  substan*ally  reduced  cost.  
  • 38. Public  Data    Economically  connected  data  can  play  a  significant  role  that  will  benefit  not   only  private  commerce  but  also  na*onal  economies  and  their  ci*zens.  Analysis   can  provide  the  public  sector  with  a  new  world  of  performance  poten*al.    
  • 39. ProliferaOon  of  Currencies   People  will  increasingly  use  mul*ple  forms  of  currency  in  different     contexts:  alongside  na*onal  legal  tender,  we  will  see  more  local     and  crypto-­‐currencies  –  many  decoupled  from  exis*ng  systems.  
  • 40. Nothing  is  Lost  –  Nothing  is  Stolen   With  everything  a  node  in  the  network,  the  Internet  of  Things  transi*on     means  that  all  items  and  tagged  and  can  be  traced.  As  such  we  cease  to    worry  about  misplacing  items  and  can  see  the  end  to  burglary.  
  • 41. Self-­‐Organised  Learning   By  removing  adult  restric*ons  on  educa*on  and  providing  children     with  Internet  access  and  on-­‐line  support  and  encouragement,     children  are  able  to  self-­‐organise  and  learn.  
  • 42. Future  Agenda   84  Brook  Street   London   W1K  5EH   +44  203  0088  141   futureagenda.org   The  world’s  leading  open  foresight  program   What  do  you  think?   Join  In  |  Add  your  views  into  the  mix     www.futureagenda.org