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MATURE
Continuous Social Learning in Knowledge Networks

                           MATURE Approach to
                                Requirements
                                  Engineering
                                Andrew Ravenscroft,
                                     John Cook (LTRI)
                                Andreas Schmidt (FZI)




     http://mature-ip.eu
                                 London, July 2, 2009
Outline


 Methodological outline

 Year 1 Design Studies

 Formative evaluation

 Use Case Development & Initial Requirements

 Year 2 Demonstrator Planning



                MATURE - Continuous Social Learning in Knowledge Networks   2 2
Design-based research (DBR)

“The challenge of design-based research is in flexibly
  developing research trajectories that meet our dual
  goals of refining locally valuable innovations and
  developing more globally usable knowledge for the
  field.”
   (Design-based research collective, 2002, Educational
  Researcher)

“The design-science paradigm seeks to extend boundaries
  of human and organizational capabilities by creating
  new and innovative artefacts”
  (Hevner et. al., 2009), MIS Quarterly)

                 MATURE - Continuous Social Learning in Knowledge Networks   3 3
Design Study Approach in Year 1




               MATURE - Continuous Social Learning in Knowledge Networks
Design Studies

 8 critical experiments in design
   • explored key aspects that needed to be validated prior to
     embarking on a full-scale draft requirements specification
 Characteristics
   •   Exploratory not confirmatory
   •   Focussed and time limited
   •   Based on existing tools with limited further developments
   •   Incorporated both conceptual and software development foci
   •   Application partner involvement (consortium/associate)
        o Inspired by real user needs
        o Developed in close interaction with end user representatives
        o Collected feedback on the end result
   • Evaluated
        o Cover key aspects and phases of knowledge maturing?
                       MATURE - Continuous Social Learning in Knowledge Networks   5 5
Design Studies in the project organization




           MATURE - Continuous Social Learning in Knowledge Networks   6 6
Evaluation and coordination: DS Grids


 DS grids linked design activities to conceptions and
  activities consistent with knowledge maturing (KM),
  through 12 questions
   • What aspects? (conceptual, technical, user)
   • Specified whether PLME, OLME, both
 Provided an aggregated picture of design activities
 KM: phases covered? commonalities? gaps? candidates
  for integration?

…advance organisers to get design teams thinking in
  terms of KM, ‘user requirements in context’

                                                         7 7
Use Case Development & Requirements
Definition




       Use Case Development &
      Requirements Specification
                MATURE - Continuous Social Learning in Knowledge Networks
Overview of activities




           MATURE - Continuous Social Learning in Knowledge Networks   9 9
SER Model by Fischer




           MATURE - Continuous Social Learning in Knowledge Networks    10
                                                                       10
SER applied to the use case process




           MATURE - Continuous Social Learning in Knowledge Networks    11
                                                                       11
Coverage:
Use cases with focus on maturing phases




           MATURE - Continuous Social Learning in Knowledge Networks    12
                                                                       12
On to Year 2:
from Use Cases to Demonstrators
Prioritizing use cases:
 where should focus on first?

 Useful and user-driven:
  Solving a real problem of application partners
 Focussed:
  Adressing a key knowledge maturing issue,
  yielding a distinctive solution
 Relevant to TEL research:
  Adressing a key challenge for technology-enhanced
  learning research (using the PROLEARN TEL priorities)
 Feasible:
  Feasible within the project timeframe and resource
  constraints


                MATURE - Continuous Social Learning in Knowledge Networks    14
                                                                            14
How did we approach it?


 Collecting priorities from application partners and
  scientific partners
 Aggregating high priority use cases into groups
 Development of demonstrator definitions
   •   Scenario
   •   Relevance for knowledge maturing
   •   Benefit for application partners
   •   Research challenges
 Cross-checking demonstrator definitions with
  TEL priorities from the PROLEARN Roadmap
 Concrete planning (time, resources, involvement)

                   MATURE - Continuous Social Learning in Knowledge Networks    15
                                                                               15
Demonstrators

 Demonstrators covering groups of use cases
   •   Implementing a coherent scenario
   •   Feasible within one year
   •   Can be evaluated within the next year
   •   Clearly illustrate the added value of MATURE in an example


 Will evolve into the “MATURE solution”
  (OLME/PLME/Maturing Services)
   • built on a shared infrastructure
   • Key architectural issues will be solved across demonstrators


 The other use cases will be added or redefined at a
  later stage
                    MATURE - Continuous Social Learning in Knowledge Networks    16
                                                                                16
Overview of Demonstrators


 Demonstrator 1
                                                                              Co n
  Assuring Quality for Social Learning in Content                                    ten
                                                                                        t
  Networks
 Demonstrator 2                                                             Sem
  Developing Collaborative Understanding                                           an t
                                                                                       ics

 Demonstrator 3
  People Tagging for Organizational                                           Peo
                                                                                    ple
  Development

 Demonstrator 4                                P ro
  Maturing Process Knowledge and Learning Support cesses
  in Business Processes
                 MATURE - Continuous Social Learning in Knowledge Networks                   17
                                                                                            17
Summary


 Design-based research as an underlying methodology

 First year activities were 8 focused design studies
   • early and critical experiments in design that informed further
     design activities prior to Use Case process (year 1)


 Use case definition as a moderated bottom-up process

 4 Demonstrators covering groups of use cases
  with high priority and a coherent theme for year 2
   • will constitute the 1st Prototype after year 2

                   MATURE - Continuous Social Learning in Knowledge Networks    18
                                                                               18

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User Centred Requirements Processes in MATURE: The Big Picture

  • 1. MATURE Continuous Social Learning in Knowledge Networks MATURE Approach to Requirements Engineering Andrew Ravenscroft, John Cook (LTRI) Andreas Schmidt (FZI) http://mature-ip.eu London, July 2, 2009
  • 2. Outline  Methodological outline  Year 1 Design Studies  Formative evaluation  Use Case Development & Initial Requirements  Year 2 Demonstrator Planning MATURE - Continuous Social Learning in Knowledge Networks 2 2
  • 3. Design-based research (DBR) “The challenge of design-based research is in flexibly developing research trajectories that meet our dual goals of refining locally valuable innovations and developing more globally usable knowledge for the field.” (Design-based research collective, 2002, Educational Researcher) “The design-science paradigm seeks to extend boundaries of human and organizational capabilities by creating new and innovative artefacts” (Hevner et. al., 2009), MIS Quarterly) MATURE - Continuous Social Learning in Knowledge Networks 3 3
  • 4. Design Study Approach in Year 1 MATURE - Continuous Social Learning in Knowledge Networks
  • 5. Design Studies  8 critical experiments in design • explored key aspects that needed to be validated prior to embarking on a full-scale draft requirements specification  Characteristics • Exploratory not confirmatory • Focussed and time limited • Based on existing tools with limited further developments • Incorporated both conceptual and software development foci • Application partner involvement (consortium/associate) o Inspired by real user needs o Developed in close interaction with end user representatives o Collected feedback on the end result • Evaluated o Cover key aspects and phases of knowledge maturing? MATURE - Continuous Social Learning in Knowledge Networks 5 5
  • 6. Design Studies in the project organization MATURE - Continuous Social Learning in Knowledge Networks 6 6
  • 7. Evaluation and coordination: DS Grids  DS grids linked design activities to conceptions and activities consistent with knowledge maturing (KM), through 12 questions • What aspects? (conceptual, technical, user) • Specified whether PLME, OLME, both  Provided an aggregated picture of design activities  KM: phases covered? commonalities? gaps? candidates for integration? …advance organisers to get design teams thinking in terms of KM, ‘user requirements in context’ 7 7
  • 8. Use Case Development & Requirements Definition Use Case Development & Requirements Specification MATURE - Continuous Social Learning in Knowledge Networks
  • 9. Overview of activities MATURE - Continuous Social Learning in Knowledge Networks 9 9
  • 10. SER Model by Fischer MATURE - Continuous Social Learning in Knowledge Networks 10 10
  • 11. SER applied to the use case process MATURE - Continuous Social Learning in Knowledge Networks 11 11
  • 12. Coverage: Use cases with focus on maturing phases MATURE - Continuous Social Learning in Knowledge Networks 12 12
  • 13. On to Year 2: from Use Cases to Demonstrators
  • 14. Prioritizing use cases: where should focus on first?  Useful and user-driven: Solving a real problem of application partners  Focussed: Adressing a key knowledge maturing issue, yielding a distinctive solution  Relevant to TEL research: Adressing a key challenge for technology-enhanced learning research (using the PROLEARN TEL priorities)  Feasible: Feasible within the project timeframe and resource constraints MATURE - Continuous Social Learning in Knowledge Networks 14 14
  • 15. How did we approach it?  Collecting priorities from application partners and scientific partners  Aggregating high priority use cases into groups  Development of demonstrator definitions • Scenario • Relevance for knowledge maturing • Benefit for application partners • Research challenges  Cross-checking demonstrator definitions with TEL priorities from the PROLEARN Roadmap  Concrete planning (time, resources, involvement) MATURE - Continuous Social Learning in Knowledge Networks 15 15
  • 16. Demonstrators  Demonstrators covering groups of use cases • Implementing a coherent scenario • Feasible within one year • Can be evaluated within the next year • Clearly illustrate the added value of MATURE in an example  Will evolve into the “MATURE solution” (OLME/PLME/Maturing Services) • built on a shared infrastructure • Key architectural issues will be solved across demonstrators  The other use cases will be added or redefined at a later stage MATURE - Continuous Social Learning in Knowledge Networks 16 16
  • 17. Overview of Demonstrators  Demonstrator 1 Co n Assuring Quality for Social Learning in Content ten t Networks  Demonstrator 2 Sem Developing Collaborative Understanding an t ics  Demonstrator 3 People Tagging for Organizational Peo ple Development  Demonstrator 4 P ro Maturing Process Knowledge and Learning Support cesses in Business Processes MATURE - Continuous Social Learning in Knowledge Networks 17 17
  • 18. Summary  Design-based research as an underlying methodology  First year activities were 8 focused design studies • early and critical experiments in design that informed further design activities prior to Use Case process (year 1)  Use case definition as a moderated bottom-up process  4 Demonstrators covering groups of use cases with high priority and a coherent theme for year 2 • will constitute the 1st Prototype after year 2 MATURE - Continuous Social Learning in Knowledge Networks 18 18