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Selecting the best product development opportunities
1. 10 – 12 October 2011, Vienna, Reed Messe Wien
Media Port
Session: Innovative Advertising
Title: Selecting the best product development opportunities
Speaker: Audra Martin, The Economist
2. Selec%ng
the
best
product
development
opportuni%es
for
your
business
Audra
Mar%n
Vice
President,
Customer
engagement
&
Opera6ons,
The
Economist
online
Tom
Ricca-‐McCarthy
Global
Sales
Director,
Madgex
4. Revenue
poten6al
in
our
industry
In
2010
total
UK
online
ad
spending
was
£4
billion,
25%
of
total
marke6ng
spend,
only
1%
behind
television
Source:
IAB/PwC
6. Challenges
Opportuni%es
What
is
compelling
and
valuable
to
our
customers?
What
will
customers
and
clients
pay
for
and
how
much?
What
is
the
right
balance
of
revenue
streams
to
mi%gate
risk?
Does
this
fit
our
brand
and
mission?
Do
we
have
what
we
need?
Does
someone
else?
9. Social
media:
distrac%on
or
opportunity?
Source: Search Engine Journal: http://www.searchenginejournal.com/the-growth-of-social-media-an-infographic/32788/
10. Relevant
to
publishers
Source: Search Engine Journal: http://www.searchenginejournal.com/the-growth-of-social-media-an-infographic/32788/
11. Approach
must
match
to
strength
of
medium
Immersive
Con6ngent
Subscrip6on
Adver6sing
12. Ready
to
commit?
Understanding
Answers
ques%ons
Market
trends
What
is
compelling
&
valuable?
Customer
behaviour
On
brand
/
mission?
Product
strengths
Develop
new
or
partner?
Opportunity:
Priorities:
Approach:
Commit your resources to what is important
13. Where
has
it
gone
right?
Case
study:
Madgex
white
label
jobs
board
replaces
legacy
classifieds
system
14. Old
to
new
Outdated
branding & design
No product
management/
roadmap
No up-sell
opportunities
Limited SEO
value
15. Star%ng
the
process
What
is
compelling
and
valuable
to
our
customers
and
clients?
What
is
that
value
worth?
Is
the
cost
reasonable?
Does
this
increase
or
reduce
risk
to
our
revenue
streams?
Does
this
fit
the
brand
and
our
mission?
Off-‐the-‐shelf
or
bespoke?
Do
we
have
what
we
need?
Does
someone
else?
16. Commitment
of
resources
Understanding
Answers
ques%ons
Market
trends
What
is
compelling
&
valuable?
Customer
behaviour
On
brand
/
mission?
Product
strengths
Develop
new
or
partner?
Opportunity: Brand & audience alignment to international exec-level
recruitment offering
Priorities: mature but evolving recruitment solution platform; needed
to resonate with customers & clients; be off legacy platform within 2 months
Approach: Competition & best practices clear among 3rd party
recruitment solutions; bespoke not important
17. Madgex
perspec%ve
What
an
amazing
global
brand
and
high
quality
audience
They
really
needed
to
work
with
some
experts
(limited
exper2se)
We
are
11
years
old
this
month
We
are
50
highly
innova6ve
job
board
geeks
powering
200
major
news
and
publishing
brands
(limited
resources)
They
needed
a
best
in
breed
solu6on,
a
significant
increase
in
capability
and
that
leadership
to
be
maintained
And
they
needed
it
fast
18. Old
to
new
Branding & design
inline with main site
Better tools for
customers
Expanded value
proposition recruiters
Improved SEO,
better awareness
19. So
from
our
perspec%ve
In 7 weeks we put in our award winning platform
And we constantly add to that to keep The Economist
competitive
20. Change
and
impact
• Project:
Replace
legacy
classifieds
product
(7
wks)
• Results
– Traffic:
Triple
page
views
in
first
full
month
– Revenue:
Increased
self-‐service
sales
by
30%
– Job
seekers
database:
1000
in
first
six
weeks
• Other
benefits
– Value
proposi6on
improved:
posi6ons,
audience,
applica6on
rate
– SEO
minimal
marke6ng
costs
to
realise
benefits
– Madgex
provides
product
improvement
roadmap
– Minimal
impact
on
internal
teams
21. Thank
you
Audra
Mar6n
VP
Customer
engagement
&
Opera6ons,
The
Economist
online
audramar6n@economist.com
Twiger:
audranyc
Tom
Ricca-‐McCarthy
Global
Sales
Director,
Madgex
www.madgex.com
tom.ricca-‐mccarthy@madgex.com
Twiger:
madgex
Stand
:
A331