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Museum Documentation and
   Wikipedia.de



Possibilities, opportunities and advantages for
             scholars and museums



                    Thomas Tunsch
Museum and Wikipedia

 It’s a museum, what’s to know?
 You bang in a nail, you hang up a picture.
 Any idiot could do that.
        – Sophia Petrillo


 Wikipedia generates noise, not knowledge.
 Previous encyclopedias were well-researched and contained
  precise information that could be trusted to be correct.
 Wikipedia, on the other hand, contains a large amount of
  errors, omissions and superfluous trivia.
   – Prillinger, 2004
April 13, 2007              Museums and the Web 2007          2
Museum and Wikipedia
Different worlds?
                               Scholars
                                Authors




          General Public                              Reference sources




                               Libraries

April 13, 2007             Museums and the Web 2007                       3
Museum and Wikipedia
 From idea to publication
                                                                               Publication
Idea                                Research (Scholar)                        (Book, Catalogue,
                                                                                  Website)

                                                                       Single use of resources
                         Articles    Conferences    Databases              and references
                         Books       Colleagues     Web Resources         Start-End process


                                                                               Publication
Idea                                Research (Scholar)                        (Book, Catalogue,
                                                                                  Website)

                                        Wikipedia

                                     Multiple use of resources and references
                  Scholar as part of Community (Publication, Structures, Ideas, Developments)
                                                 Network process

 April 13, 2007                             Museums and the Web 2007                         4
Collaborative Communities

 collecting objects                        collecting data and
 providing documentation                    information pieces
 creating knowledge about                  documenting discussions,
  objects and the representing               citations and sources
  fields of expertise                       generating articles,
 presenting objects and                     assembling categories,
  information to the public                  building portals


                                                                           ia
                         um                                         pe
                                                                         d
                  u se                                       i   ki
                 M                                       W
April 13, 2007                Museums and the Web 2007                          5
Collaborative Communities

     Methods
     Practical Experience
     Content
     Contributors




April 13, 2007               Museums and the Web 2007   6
Collaborative Communities
Methods
 Discussion page
 Conventions, manuals, standards
   – community process
 Methodic instruments
   – creating
   – changing
   – discussing
 Keywords
   – collaborative
   – colleagues
   – communication
   – community
April 13, 2007          Museums and the Web 2007   7
Collaborative Communities
Practical experience

 Knowledge and interaction
 Neutral Point of View (NPOV)
 Scholars, knowledge and community




April 13, 2007      Museums and the Web 2007   8
Collaborative Communities
 Subjective information

                                 subject                  Information sources
                                 field
   Scholar                                                    Colleagues
                                 experience
                            ORIENTED                           Libraries

MULTIPLE                    specific channels

      subjects
                    unspecific sectors
      fields
      experiences



                               Wikipedia
 April 13, 2007                Museums and the Web 2007                         9
Collaborative Communities
NPOV

                 My Point Of View

                       POV
 sources of                                             Community
                       POV
information                                (University, specific field, Wikipedia)
                       POV




                                                        Neutral POV




April 13, 2007               Museums and the Web 2007                          10
Collaborative Communities
Scholars, knowledge and community
 public access to    Expert        field of expertise
   – knowledge                                                 specialization
   – expert’s                               Expert
     knowledge
                                       specific field


                                         Generalist




                                                         accessibility
                     Wikipedia    general knowledge


April 13, 2007             Museums and the Web 2007                      11
Collaborative Communities
Content
 Metadata
   – SWD (Subject Headings Authority File)
   – PND (Name Authority File)
 Articles, templates and categories
   – categories
   – lists and reference tables
   – portals
   – awards (German: excellent, worth reading)
 Quality management
   – quality assurance (German)
   – Peer review
   – WikiProject
 Commons
 Languages

April 13, 2007           Museums and the Web 2007   12
Collaborative Communities
Contributors

 Contributors and interactivity
        –    scholars
        –    other museum staff
        –    visitors
        –    students
 Potential visitors
 Participatory culture




April 13, 2007                Museums and the Web 2007   13
Museums • Scholars • Wikipedia

     Data, information, knowledge, wisdom
     Access points
     Museum activities
     Tools for museums




April 13, 2007          Museums and the Web 2007   14
Museums • Scholars • Wikipedia
DIKW

 Which parts of the
  DataInformationKnowledgeWisdom chain provide
  the most efficient connections between museums
  and the Wikipedia?
        – Individual scholar
                 • Articles, Data & Information
        – Community of scholars
                 • Portal




April 13, 2007                     Museums and the Web 2007   15
Museums • Scholars • Wikipedia
Access points
 Where are the easiest access                      See also:
  points for scholars, and how                        – Commons
  can connections been built?                         – Wiktionary
   – Articles                                         – Wikisource
   – Documentation                                    – Wikibooks
   – Search & Find                                    – Wikiquote
   – Documentation & Public                           – Wikinews
   – CIDOC CRM &                                      – Wikiversity
     Vocabularies
                                                      – Wikispecies
   – Technology
                 •   database links
                 •   templates
                 •   tools
                 •   projects

April 13, 2007                        Museums and the Web 2007        16
Museums • Scholars • Wikipedia
Museum activities
 Which museum activities can be         museum documentation (e.g.
  seen as related to Wikipedia            objects, controlled vocabulary,
  with mutual benefits for both           exhibitions)
  communities?                           research
 How can scholars be part of            public access (exhibitions,
  these activities?                       visitor information, …)
                                         publications (catalogues,
                                          websites, …)
                                         educational material
                                         Scholars (academic activities)
                                           – ontologies and reference
                                               techniques
                                           – methods to verify
                                               information in museum
                                               documentation
                                           – critical use of sources
April 13, 2007             Museums and the Web 2007                         17
Museums • Scholars • Wikipedia
Additional benefits

 Information for Wikipedia
        – Content for articles
        – Links
…




April 13, 2007               Museums and the Web 2007   18
Museums • Scholars • Wikipedia
Tools
 What are possible tools that          Museums Wiki
  would enable the use of
  Wikipedia, and which tools
  are missing?




April 13, 2007            Museums and the Web 2007      19
What’s next?

 Maybe next time we meet in a new portal for
  museums in Wikipedia?
 Don’t worry, nobody has to bang in a nail or hang up
  a picture there ….




April 13, 2007       Museums and the Web 2007        20
Content

 Museum and Wikipedia            Museums, Scholars and Wikipedia
   – Different worlds?                – DIKW
   – From idea to publication*        – Access points
 Collaborative Communities           – Museum activities
   – Collaborative Communities        – Additional benefits*
   – Methods                          – Tools
   – Practical experience         What’s next?
   – Subjective information
   – NPOV
   – Scholars, knowledge and community
   – Content
   – Contributors*

                                                     *
                                                         not in introduction

April 13, 2007           Museums and the Web 2007                         21
See also




Museum Documentation and Wikipedia.de




               Thomas Tunsch

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Museum Documentation and Wikipedia.de

  • 1. Museum Documentation and Wikipedia.de Possibilities, opportunities and advantages for scholars and museums Thomas Tunsch
  • 2. Museum and Wikipedia  It’s a museum, what’s to know?  You bang in a nail, you hang up a picture.  Any idiot could do that. – Sophia Petrillo  Wikipedia generates noise, not knowledge.  Previous encyclopedias were well-researched and contained precise information that could be trusted to be correct.  Wikipedia, on the other hand, contains a large amount of errors, omissions and superfluous trivia. – Prillinger, 2004 April 13, 2007 Museums and the Web 2007 2
  • 3. Museum and Wikipedia Different worlds? Scholars Authors General Public Reference sources Libraries April 13, 2007 Museums and the Web 2007 3
  • 4. Museum and Wikipedia From idea to publication Publication Idea Research (Scholar) (Book, Catalogue, Website) Single use of resources Articles Conferences Databases and references Books Colleagues Web Resources Start-End process Publication Idea Research (Scholar) (Book, Catalogue, Website) Wikipedia Multiple use of resources and references Scholar as part of Community (Publication, Structures, Ideas, Developments) Network process April 13, 2007 Museums and the Web 2007 4
  • 5. Collaborative Communities  collecting objects  collecting data and  providing documentation information pieces  creating knowledge about  documenting discussions, objects and the representing citations and sources fields of expertise  generating articles,  presenting objects and assembling categories, information to the public building portals ia um pe d u se i ki M W April 13, 2007 Museums and the Web 2007 5
  • 6. Collaborative Communities  Methods  Practical Experience  Content  Contributors April 13, 2007 Museums and the Web 2007 6
  • 7. Collaborative Communities Methods  Discussion page  Conventions, manuals, standards – community process  Methodic instruments – creating – changing – discussing  Keywords – collaborative – colleagues – communication – community April 13, 2007 Museums and the Web 2007 7
  • 8. Collaborative Communities Practical experience  Knowledge and interaction  Neutral Point of View (NPOV)  Scholars, knowledge and community April 13, 2007 Museums and the Web 2007 8
  • 9. Collaborative Communities Subjective information subject Information sources field Scholar Colleagues experience ORIENTED Libraries MULTIPLE specific channels subjects unspecific sectors fields experiences Wikipedia April 13, 2007 Museums and the Web 2007 9
  • 10. Collaborative Communities NPOV My Point Of View POV sources of Community POV information (University, specific field, Wikipedia) POV Neutral POV April 13, 2007 Museums and the Web 2007 10
  • 11. Collaborative Communities Scholars, knowledge and community  public access to Expert field of expertise – knowledge specialization – expert’s Expert knowledge specific field Generalist accessibility Wikipedia general knowledge April 13, 2007 Museums and the Web 2007 11
  • 12. Collaborative Communities Content  Metadata – SWD (Subject Headings Authority File) – PND (Name Authority File)  Articles, templates and categories – categories – lists and reference tables – portals – awards (German: excellent, worth reading)  Quality management – quality assurance (German) – Peer review – WikiProject  Commons  Languages April 13, 2007 Museums and the Web 2007 12
  • 13. Collaborative Communities Contributors  Contributors and interactivity – scholars – other museum staff – visitors – students  Potential visitors  Participatory culture April 13, 2007 Museums and the Web 2007 13
  • 14. Museums • Scholars • Wikipedia  Data, information, knowledge, wisdom  Access points  Museum activities  Tools for museums April 13, 2007 Museums and the Web 2007 14
  • 15. Museums • Scholars • Wikipedia DIKW  Which parts of the DataInformationKnowledgeWisdom chain provide the most efficient connections between museums and the Wikipedia? – Individual scholar • Articles, Data & Information – Community of scholars • Portal April 13, 2007 Museums and the Web 2007 15
  • 16. Museums • Scholars • Wikipedia Access points  Where are the easiest access  See also: points for scholars, and how – Commons can connections been built? – Wiktionary – Articles – Wikisource – Documentation – Wikibooks – Search & Find – Wikiquote – Documentation & Public – Wikinews – CIDOC CRM & – Wikiversity Vocabularies – Wikispecies – Technology • database links • templates • tools • projects April 13, 2007 Museums and the Web 2007 16
  • 17. Museums • Scholars • Wikipedia Museum activities  Which museum activities can be  museum documentation (e.g. seen as related to Wikipedia objects, controlled vocabulary, with mutual benefits for both exhibitions) communities?  research  How can scholars be part of  public access (exhibitions, these activities? visitor information, …)  publications (catalogues, websites, …)  educational material  Scholars (academic activities) – ontologies and reference techniques – methods to verify information in museum documentation – critical use of sources April 13, 2007 Museums and the Web 2007 17
  • 18. Museums • Scholars • Wikipedia Additional benefits  Information for Wikipedia – Content for articles – Links … April 13, 2007 Museums and the Web 2007 18
  • 19. Museums • Scholars • Wikipedia Tools  What are possible tools that  Museums Wiki would enable the use of Wikipedia, and which tools are missing? April 13, 2007 Museums and the Web 2007 19
  • 20. What’s next?  Maybe next time we meet in a new portal for museums in Wikipedia?  Don’t worry, nobody has to bang in a nail or hang up a picture there …. April 13, 2007 Museums and the Web 2007 20
  • 21. Content  Museum and Wikipedia  Museums, Scholars and Wikipedia – Different worlds? – DIKW – From idea to publication* – Access points  Collaborative Communities – Museum activities – Collaborative Communities – Additional benefits* – Methods – Tools – Practical experience  What’s next? – Subjective information – NPOV – Scholars, knowledge and community – Content – Contributors* * not in introduction April 13, 2007 Museums and the Web 2007 21
  • 22. See also Museum Documentation and Wikipedia.de Thomas Tunsch

Editor's Notes

  1. The importance of Wikipedia for the documentation and promotion of museum holdings is gaining acceptance, and the number of references to articles is growing. However, the museum world still has much less attention for the Wikipedia project as collaborative community and for its intentions, structures, and special features. Although these observations are based on museums in Germany and focus on the German Wikipedia, they are just as important and applicable to other museums and other editions of Wikipedia. Universities and libraries have already taken advantage of the Wikipedia and have established functional links. In that the mission of museums is closely related to that of universities and libraries, the value of Wikipedia for museum professionals is worthy of consideration.
  2. In order to define the possible advantages of utilization and cooperation, both the museum world and the Wikipedia world can be considered communities dedicated to the expansion of knowledge. This knowledge is targeted at the large and not very specific audience that we commonly call “the general public.” Museums collect objects, provide documentation and produce knowledge about those objects and the representing fields of sciences or other scholarship. Wikipedia collects data and information pieces, provides articles, and at the same time offers insight into the process of how knowledge grows.
  3. Along these similarities, the Wikipedia shall be examined in the following areas:
  4. methods (discussion, conventions, manuals, standards)
  5. practical experience (interaction, stable knowledge/process)
  6. content (metadata, SWD, PND, templates, structure, quality management, languages)
  7. contributors (scholars and other museum staff, visitors, students)
  8. This consideration will provide information to discuss the following questions in the Professional Forum: Which parts of the DIKW chain (data, information, knowledge, wisdom) provide the most efficient connections between museums and the Wikipedia? Where are the easiest access points for scholars, and how can connections be built? Which museum activities can be seen as related to Wikipedia with mutual benefits for both communities, and how can scholars be part of these activities? museum documentation research public access to information in the museum publications educational material. What are possible tools that would enable the use of Wikipedia, and which tools are missing?
  9. Which museum activities can be seen as related to Wikipedia with mutual benefits for both communities, and how can scholars be part of these activities? In this context, consideration would be given to museum documentation, research, public access to information in the museum, publications, and educational material.
  10. The results of reflections and discussions can outline the map of interconnections between these two communities and thus provide orientation for scholars, museum activities, and projects.