17. Puzzle Pieces
a. Planning Process
b. Program and Schedule
c. Accomodation
d. Meals and Beaverages
e. Social Program
f. Degree of care needed
g. Gifts and Presents
18. Now just put together the
cultural categories and the
puzzle pieces and you have…
… the welcome.kit
21. Example: China
Use the welcome kit and you will see for yourself
that for your Chinese business partners…
… this accommodation is
a better choice…
… than this.
22. Some Basic Rules
1. In order to use this tool knowledge about cultural standards and
dimensions is needed.
2. Always put “Personal Acquaintance” first. It outrules categories like
dimensions or religion.
3. Do not forget to give all relevant information to colleagues who as well
have do deal with your guests.
4. Remember: it has always to do with comparing two cultures. This
presentation is written from a German point of view. It might not apply for
other cultural combinations.
23. Now you have the key to
successfully hosting an
international business
delegation
24. You want to talk about this?
And maybe enjoy
a nice cup of
coffee?
Steffen Henkel
steffen.henkel@change-project.de
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