The document discusses a Process and Enterprise Maturity Model (PEMM) which provides a framework for assessing and improving an organization's process maturity. PEMM evaluates five process enablers - design, performers, owner, infrastructure, and metrics - and four enterprise capabilities - leadership, culture, expertise, and governance. It assesses each across four levels of maturity. Using PEMM allows organizations to systematically identify improvement areas, develop action plans, and track progress along a defined roadmap to becoming a process-oriented enterprise.

1. The Process Audit T OOL K IT

2. Business has embraced process management as way of life. The process-based approach to transformation is now used routinely by enterprise all over the world

6. Five Process Enablers Pertain to individual processes

11. Apply to entire organizations Four Enterprise Capabilities

15. Using the Framework