Product Brochure with summarized information of our publication " Malaysia B2C E-Commerce Market 2018". Find more here: https://www.ystats.com/market-reports/malaysia-b2c-e-commerce-market-2018/

1. MALAYSIA B2C E-COMMERCE MARKET 2018
PUBLICATION DATE: APRIL 2018
PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-5 TABLE OF CONTENTS I PAGE 6 REPORT-SPECIFIC SAMPLE
CHARTS I PAGE 7 METHODOLOGY I PAGE 8 RELATED REPORTS I PAGE 9 CLIENTS I PAGE 10-11 FREQUENTLY ASKED QUESTIONS I
PAGE 12 ORDER FORM I PAGE 13 TERMS AND CONDITIONS

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Malaysia B2C E-Commerce Market 2018
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QUESTIONS
ANSWERED
IN THIS REPORT
What are the projections for B2C E-Commerce growth rate in Malaysia for 2018 and 2019?
What are the main growth drivers of online retail sales in this country?
How does online shopper penetration vary across the different regions in Malaysia?
Which payment and delivery methods are preferred by Malaysia’s online shoppers?
Which B2C E-Commerce websites are the most popular among digital consumers in Malaysia?
SECONDARY MARKET
RESEARCH
Our reports are exclusively based on secondary market research. Our researchers derive
information and data from a variety of reliable published sources and compile the data into
understandable and easy-to-use formats.
ADVANTAGES Maximum Objectivity
Reliable Sources
Up-To-Date Analysis
Boardroom-Ready PowerPoint Presentations
Guidance For Strategic Company Decisions
MALAYSIA B2C E-COMMERCE MARKET 2018

3. MALAYSIA’S B2C E-COMMERCE SALES TO MAINTAIN RAPID GROWTH RATES
Malaysian consumers are among the most connected in Southeast Asia, with Internet
penetration reaching new heights in 2017 and ranking second in the region after Singapore.
The share of Internet users placing orders via E-Commerce websites also increased,
although a significant discrepancy exists between the two main cities and other regions,
according to statistics cited in the yStats.com report. By 2022, Malaysia is expected to see
more growth in number of online shoppers and also in their average E-Commerce
spending.
M-Commerce is one of the growth drivers of online retail sales in Malaysia. With most
of Internet users going online via smartphone, mobile traffic accounted for nearly three-
quarters of all web traffic to E-Commerce sites in mid-2017. The yStats.com report also
shows that clothing and footwear was the top online shopping category in Malaysia in 2017,
and bank transfer was the preferred payment method. Furthermore, three-quarters of
digital shoppers in Malaysia buy exclusively from sellers with local operations, while one-
quarter of shoppers also place orders on cross-border E-Commerce platforms.
The leading competitors in Malaysia’s B2C E-Commerce are regional players Lazada,
11Street, Shopee and Zalora. These four platforms ranked the highest by website traffic in
early 2018. Competition between these market leaders is intensifying as online retail sales
in Malaysia continue to expand, with projections of above +20% growth rates in both 2018
and 2019, according to forecasts cited by yStats.com.
MALAYSIA B2C E-COMMERCE MARKET 2018
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4. MANAGEMENT SUMMARY
OVERVIEW & INTERNATIONAL COMPARISONS
 B2C E-Commerce Market Overview and International Comparisons, April 2018
 Ranking of Selected Countries in Southeast Asia by Estimated B2C E-Commerce Sales, incl. Indonesia, Malaysia,
Philippines, Singapore, Thailand, Vietnam, 2017e & 2021f
 Retail E-Commerce Sales, by Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam, in USD billion, 2016 &
2021f, and CAGR, in %, 2016-2021f
 Selected Socio-Economic Characteristics, incl. Population, in thousands, GDP, in USD million, Y-o-Y Change in GDP, in
%, GDP per Capita, in USD, and GDP per Capita PPP, in International Dollars, by Indonesia, Malaysia, Philippines,
Singapore, Thailand, Vietnam, 2016
 Internet Penetration, in % of Individuals, by Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam, 2015 &
2016
 Internet Penetration, in % of Individuals, by Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam, 2017 &
2022f
 Breakdown of Digital Consumers in Six Southeast Asian Markets by Country, in %, by Indonesia, Malaysia, Philippines,
Singapore, Thailand, Vietnam, 2017
 Year-on-Year Growth Rate in Number of Digital Consumers, in %, by Indonesia, Malaysia, Philippines, Singapore,
Thailand, Vietnam, 2017
 Annual Online Spending per Online Shopper, in USD, by Indonesia, Malaysia, Philippines, Singapore, Thailand,
Vietnam, 2017 & 2022f
 Online Activities Performed via Computer at Least Weekly, in % of Internet Users, by Indonesia, Malaysia, Philippines,
Singapore, Thailand and Vietnam, 2017
 Online Activities Performed via Smartphone at Least Weekly, in % of Internet Users, by Indonesia, Malaysia,
Philippines, Singapore, Thailand and Vietnam, 2017
 Share of Internet Users Accessing the Internet via Smartphone, in %, by Indonesia, Malaysia, Philippines, Singapore,
Thailand and Vietnam, 2017
 Mobile Share of Traffic to E-Commerce Sites, in %, by Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam,
June 2017
 Average E-Commerce Order Value, in USD, by Mobile, Desktop and Total, by Indonesia, Malaysia, Philippines,
Singapore, Thailand, Vietnam, June 2017
TRENDS
 Portable Devices Used to Access the Internet, in % of Internet Users, Q2 2017
 Devices Used to Access the Internet, in % of Internet Users, 2015 & 2016
 Breakdown of Internet Traffic by Device, in %, March 2018
 Share of Online Shoppers Who Made Their Most Recent Purchase via Mobile, in % of Online Shoppers, August 2017
 Average E-Commerce Order Value, in USD, by Mobile, Desktop and Total, June 2017
 Breakdown of Online Shoppers by Local Only, Cross-Border Only and Local and Cross-Border, in %, February 2017
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MALAYSIA B2C E-COMMERCE MARKET 2018
TABLE OF CONTENTS (1 OF 2)
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SALES & SHARES
 B2C E-Commerce Sales, in MYR billion, and Year-on-Year Change, in %, 2012 – 2019f
 Share of E-Commerce in National GDP, in %, 2015 & 2016
 E-Commerce Share of Total Retail Sales, in %, 2016/2017
 E-Commerce Share of Total Retail Sales, in %, 2018f
 Breakdown of E-Commerce Income of Companies by B2B, B2C and B2G, by Sector and Sub-Sector, in MYR million,
2015
USERS & SHOPPERS
 Internet Penetration, in % of Individuals, 2013 – 2017
 Online Shopper Penetration, in % of Internet Users, 2015 & 2017
 Online Shopper Penetration by Region, in % of Internet Users, Q2 2017
 Activities Performed Online, incl. “Online Shopping”, in % of Internet Users, February 2017
 Online Shopper Penetration, in % of Internet Users, 2015 & 2016
 Breakdown of Online Shoppers by Socio-Demographic Characteristics, incl. Gender, Age, Income and Education, in %,
2015 & 2016
 Breakdown of Frequency of Shopping Online, in % of Online Shoppers, February 2017
 Breakdown of Annual Online Spending in MYR, in % of Online Shoppers, February 2017
 Reasons for Not Shopping Online, in % of Internet Users Who Do Not Shop Online, February 2017
 Internet Penetration, in % of Individuals, 2017 & 2022f
 Online Shoppers Penetration, in % of Internet Users, 2017 & 2022f
 Annual Online Spending per Online Shopper, in USD, 2017 & 2022f
PRODUCTS
 Product Categories Purchased in E-Commerce, in % of Online Shoppers, Q3 2017
PAYMENT
 Payment Methods Used in E-Commerce, in % of Online Shoppers, February 2017
 Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, Q3 2017
DELIVERY
 Delivery Methods Used for Online Purchases, in % of Online Shoppers, February 2017
 Major Concerns of Online Shoppers, in % of Online Shoppers, Q3 2017
PLAYERS
 Overview of B2C E-Commerce Players, April 2018
 Top 10 Local B2C E-Commerce Websites, by Total Visits, in millions, February 2018
 Top 3 Local C2C/P2P E-Commerce Websites, by Total Visits, in millions, February 2018
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MALAYSIA B2C E-COMMERCE MARKET 2018
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MALAYSIA B2C E-COMMERCE MARKET 2018
REPORT-SPECIFIC SAMPLE CHARTS

7. GENERAL METHODOLOGY OF OUR MARKET REPORTS
Secondary Market Research
 The reports are compiled based on secondary market research.
Secondary research is information gathered from previously published
sources. Our reports are solely based on information and data acquired
from national and international statistical offices, industry and trade
associations, business reports, business and company databases,
journals, company registries, news portals and many other reliable
sources. By using various sources we ensure maximum objectivity for all
obtained data. As a result, companies gain a precise and unbiased
impression of the market situation.
 Cross referencing of data is conducted in order to ensure
validity and reliability.
 The source of information and its release date are provided on
every chart. It is possible that the information contained in one chart is
derived from several sources. If this is the case, all sources are mentioned
on the chart.
 The reports include mainly data from the last 12 months prior
to the date of report publication. Exact publication dates are mentioned in
every chart.
Definitions
 The reports take into account a broad definition of B2C E-
Commerce, which might include mobile commerce. As definitions may
vary among sources, exact definition used by the source (if available) is
included at the bottom of the chart.
Chart Types
 Our reports include text charts, pie charts, bar charts, rankings,
line graphs and tables. Every chart contains an Action Title, which
summarizes the main idea/finding of the chart and a Subtitle, which
provides necessary information about the country, the topic, units or
measures of currency, and the applicable time period(s) to which the data
refers. With respect to rankings, it is possible that the summation of all
categories amounts to more than 100%. In this case, multiple answers were
possible, which is noted at the bottom of the chart.
Report Structure
 Reports are comprised of the following elements, in the following
order: Cover page, preface, legal notice, methodology, definitions, table of
contents, management summary (summarizing main information
contained in each section of report) and report content (divided into
sections and chapters). When available, we also include forecasts in our
report content. These forecasts are not our own; they are published by
reliable sources. Within Global and Regional reports, we include all major
developed and emerging markets, ranked in order of importance by using
evaluative criteria such as sales figures.
Notes and Currency Values
 If available, additional information about the data collection, for
example the time of survey and number of people surveyed, is provided in
the form of a note. In some cases, the note (also) contains additional
information needed to fully understand the contents of the respective data.
 When providing information about amounts of money, local
currencies are most often used. When referencing currency values in the
Action Title, the EUR values are also provided in brackets. The conversions
are always made using the average currency exchange rate for the
respective time period. Should the currency figure be in the future, the
average exchange rate of the past 12 months is used.
METHODOLOGY OF OUR MALAYSIA B2C E-COMMERCE MARKET 2018
Report Coverage
 This report covers the B2C E-Commerce market in Malaysia. A
broad definition of retail E-Commerce used by some original sources cited
in this report might include both B2C and C2C E-Commerce.
 The report contains relevant information about international
comparisons, market trends, B2C E-Commerce sales and shares, Internet
users and shoppers, products, payment methods, delivery and players.
Report Structure
 The report starts with an overview of the B2C E-Commerce
market and international comparisons, where the relevant country is
compared to other countries in the region in terms of criteria relevant to
E-Commerce.
 Next, the “Trends” section includes an overview of market
trends, such as M-Commerce.
 The section “Sales & Shares” covers the development of retail
B2C E-Commerce sales and E-Commerce’s share of total retail sales.
 In the “Users & Shoppers” section, information about Internet
penetration and online shoppers is included.
 Afterwards, the section “Products” shows the leading product
categories purchased online.
 The next section, “Payment”, covers the payment methods most
used by online shoppers.
 Furthermore, the “Delivery” section covers information related to
delivery in B2C E-Commerce.
 Finally, the “Players” section includes information about the
leading E-Commerce companies, including a ranking of top online shopping
platforms by website visits.
MALAYSIA B2C E-COMMERCE MARKET 2018
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8. Indonesia B2C E-Commerce Market 2018
Thailand B2C E-Commerce Market 2018
Singapore B2C E-Commerce Market 2018
Asia-Pacific Online Payment Methods: Second Half 2017
Asia-Pacific Cross-Border B2C E-Commerce 2017
Asia-Pacific M-Commerce 2017
Asia-Pacific B2C E-Commerce Market 2017
Southeast Asia B2C E-Commerce Market 2017
March 2018
April 2018
April 2018
February 2018
February 2017
June 2017
June 2017
May 2017
€ 750
€ 750
€ 750
€ 750
€ 1,950
€ 750
€ 3,950
€ 1,950
Global E-Commerce Marketplaces 2018
Global Online Payment Methods: Second Half 2017
Global Mobile Payment Methods: Second Half 2017
Innovation Trends in Global Retail and Payments 2017
Global Digital Gaming 2017
Middle East B2C E-Commerce Market 2018
GCC B2C E-Commerce Market 2018
March 2018
February 2018
February 2018
October 2017
August 2017
January 2018
February 2018
€ 450
€ 1,950
€ 950
€ 950
€ 2,900
€ 1,950
€ 1,450
North America B2C E-Commerce Market 2017
Latin America B2C E-Commerce Market 2017
Europe B2C E-Commerce Market 2017
December 2017
October 2017
July 2017
€ 950
€ 1,950
€ 3,950
Western Europe B2C E-Commerce Market 2017 July 2017 € 2,950
Top 5 Country B2C E-Commerce Country Sales Forecasts: 2017 to 2021 December 2017 € 1,950
UPCOMING RELATED REPORTS
REPORT PUBLICATION
DATE
PRICE*
Vietnam B2C E-Commerce Market 2018
Philippines B2C E-Commerce Market 2018
Southeast Asia B2C E-Commerce Market 2018
April 2018
April 2018
May 2018
€ 750
€ 750
€ 1,950
MALAYSIA B2C E-COMMERCE MARKET 2018
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