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1. 1
GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2015
PUBLICATION DATE: JULY 2015
PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-9 TABLE OF CONTENTS I PAGE 10 REPORT-SPECIFIC SAMPLE
CHARTS I PAGE 11 METHODOLOGY I PAGE 12 RELATED REPORTS I PAGE 13 CLIENTS I PAGE 14-15 FREQUENTLY ASKED QUESTIONS
PAGE 16 ORDER FORM I PAGE 17 TERMS AND CONDITIONS
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PRODUCT DETAILS Title:
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Global Online Payment Methods: First Half 2015
Market Report
Online Payment
Global, Asia-Pacific, Europe, Western Europe, Eastern Europe, Latin
America, Middle East & Africa
China, Japan, South Korea, Australia, India, Indonesia, Thailand, USA,
Canada, UK, Germany, France, Spain, Italy Netherlands, Sweden,
Russia, Turkey, Poland, Czech Republic, Brazil, Mexico, Argentina,
Colombia, Chile, Saudi Arabia, South Africa, Nigeria, Oman, Morocco,
Kenya
English
PDF & PowerPoint
124
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QUESTIONS
ANSWERED
IN THIS REPORT
What trends can be observed in the global online payment markets?
Which payment methods are preferred by online shoppers in various countries worldwide?
How does mobile payment user penetration differ between different regions?
Which important moves did some major market players make since the start of 2015?
SECONDARY MARKET
RESEARCH
Our reports are exclusively based on secondary market research. Our researchers derive
information and data from a variety of reliable published sources and compile the data into
understandable and easy-to-use formats.
ADVANTAGES Maximum Objectivity
Reliable Sources
Up-To-Date Analysis
Boardroom-Ready PowerPoint Presentations
Guidance For Strategic Company Decisions
GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2015
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ONLINE PAYMENT ENVIRONMENTS WORLDWIDE REMAIN DYNAMIC
Around the world, the online and mobile payments environments remain dynamic. The
number of online payment users is growing rapidly in emerging markets, having reached over
300 million in China alone by the end of last year. The volume of online payments made
through third-party providers grew by almost one half in 2014. Mobile payments are
developing even more rapidly: in Nigeria, for example, mobile payment transactions grew
more than ten-fold. Another observed shift happening is the diminishing share of cash on
delivery in some emerging markets, as credit cards and alternative online payment methods
rise. For example, in Russia, 2014 was the first year that bank card overtook cash on delivery as
the payment method most used by online shoppers. Also, notable regulatory shifts are taking
place. For example, in Japan authorities have been considering a change in rules to enable
banks to compete better in the online payments market.
Competition among payment providers is also dynamic and fierce, with each of the
major players trying not to lag behind the others in their online and mobile payment offering
and innovation. Express checkout is a growing trend in the industry: American Express,
Amazon, Visa and PayPal have all recently launched or updated their speedy and seamless
checkout offerings. The battle of mobile wallets also continued in the first half of 2015, with
Apple Pay expanding from the USA to the UK, Samsung launching Samsung Pay in South Korea
and Google unveiling Android Pay.
Meanwhile, security remains a major concern both in online and mobile payments, with
close to half of the merchant respondents surveyed in early 2015 indicating increased
investment in payment and data security. With regard to mobile payments, over half of
shoppers worldwide expressed safety concerns about their personal information when using a
mobile payment app last year. Nevertheless, online and mobile payments are expected to
develop and grow further alongside B2C E-Commerce and M-Commerce.
GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2015
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MANAGEMENT SUMMARY
GLOBAL
Online and Mobile Payment Trends and News about Players, H1 2015
Overview of Alternative Online Payment Methods, H1 2015
Payment Methods Used in M-Commerce, in % of Surveyed Mobile Phone Users, February 2015
Mobile Payment User Penetration, in % of Shoppers, by Selected Regions and the USA, 2014
Perception of Security of Mobile Payments, by Selected Regions, and by Age Group, in % of Shoppers, 2014
Mobile Payment Users Penetration, by Product/Service Category, by UK, France, Germany, Italy, USA, Japan,
Australia, Spain, China, in % of Mobile Phone Users, 2014
Types of Mobile Payments Used for Purchasing Non-Digital Goods, by UK, France, Germany, Italy, USA, Japan,
Australia, Spain, China, in % of Mobile Phone Users, 2014
Types of Mobile Payments Used for Purchasing Non-Digital Services, by UK, France, Germany, Italy, USA,
Japan, Australia, Spain, China, in % of Mobile Phone Users, 2014
Share of Online Shoppers Who Would Use Digital Currency, in % of Online Shoppers, by Selected Countries
and Territories, 2014
ASIA-PACIFIC
3.1 CHINA
Online and Mobile Payment Trends and News about Players, H1 2015
Online Payment Methods Used, in % of Online Payment Users, 2014
Third-Party Online Payment GMV, in CNY trillion, and in % Year-on-Year Change, 2012 - 2018f
Breakdown of Third-Party Online Payment GMV, by Providers, in %, 2013 & 2014
Number of Online Payment Users, in millions and in % Share of Internet Users, December 2012, December
2013 & December 2014
Number of Mobile Payment Users, in millions and in % Share of Mobile Internet Users, December 2012,
December 2013 & December 2014
Third-Party Mobile Payment GMV, in CNY trillion, and in % Year-on-Year Change, 2012 - 2018f
3.2 JAPAN
Online and Mobile Payment Trends and News about Players, H1 2015
Payment Methods Used in Online Shopping, in % of Online Shoppers, January 2015
3.3 SOUTH KOREA
Online and Mobile Payment Trends and News about Players, H1 2015
Payment Methods Used in Online Shopping, in % of Online Shoppers, September 2014
Awareness and Usage of Mobile Payment Services, in % of Smartphone Users, March 2015
GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2015
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TABLE OF CONTENTS (1 OF 6)
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ASIA-PACIFIC (cont.)
3.4 AUSTRALIA
Selected Payment Methods Used in Financial Transactions, incl. BPAY and Online Banking, in % of Adults,
2008, 2011, 2014
Breakdown of Awareness and Usage of Mobile Payments, in % of Smartphone Users, February 2015
3.5 INDIA
Online and Mobile Payment Trends and News about Players, H1 2015
Breakdown of Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2014
Value and Volume of Payment Transactions by Selected Non-Cash Payment Methods, incl. Mobile, FY 2013-
2014 & FY 2014-2015
3.6 INDONESIA
Breakdown of Preferred Payment Methods in Online Shopping, in % of Online Shoppers, 2014
3.7 THAILAND
Value and Volume of Online Payment, in THB billion and in millions, by Bank, Non-Bank and Total, 2010 –
2014
Value and Volume of Mobile Payment, in THB billion and in millions, by Bank, Non-Bank and Total, 2010 –
2014
NORTH AMERICA
4.1 USA
Online and Mobile Payment Trends and News about Players, H1 2015
Breakdown of Most Preferred Payment Methods in Online Shopping, in % of Online Shoppers, 2014
Companies Most Trusted with Payment and Personal Information, in % of Online Shoppers, October 2014
Share of Adults Who Used Mobile Payment, in %, 2013 & 2014
Types of Mobile Payments Conducted In-Store, in % of Mobile Payment Users, 2014
Payment Methods Used When Conducting Mobile Payments, in % of Respondents, 2014
Mobile Payment Services Used, in % of Respondents, 2014
Current/Intended Use of Smartphone Wallet Apps, by Brands, in % of Internet Users who Already Use/May
Use a Wallet App, November 2014
Planned Use of Mobile Payment Apps, by Apple Pay and PayPal, in % of Current/Future Mobile Payment App
Users, June 2014, September 2014, December 2014 & March 2015
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GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2015
TABLE OF CONTENTS (2 OF 6)
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NORTH AMERICA (cont.)
4.2 CANADA
Breakdown of Most Used Payment Methods in Online Shopping, in % of Online Shoppers, April 2015
Interest in Payment-Related Mobile Features, by High Interest and Low Interest, in % of Respondents, April
2015
Use of Alternative Payment Methods, incl. Online and Mobile, by Gender and Age, in % of Respondents,
2013
EUROPE
5.1 WESTERN EUROPE
5.1.1 UK
Online and Mobile Payment Trends and News about Players, H1 2015
Breakdown of Online Card Spending, by Credit and Debit Cards, in GBP billion, 2010 - 2014
Breakdown of Awareness of Mobile Wallets/Mobile Payments, in % of Consumers, by Selected Age
Groups, February 2015
Companies Most Trusted With Provision of Mobile Digital Wallet, in % of Internet Users Owing an iPhone,
Q1 2015
5.1.2 GERMANY
Online and Mobile Payment Trends and News about Players, H1 2015
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2011 & 2014
Breakdown of Interactive Retail Sales by Payment Methods, in EUR billion and in %, 2013 & 2014
Breakdown of Awareness and Usage of Mobile Payments, by Payment Type, in % of Respondents, 2014
5.1.3 FRANCE
Payment Methods Most Used in B2C E-Commerce, in % of Online Shoppers, Q1 2014 & H1 2015
Value of Online Bank Card Payment Transactions, in EUR billion, 2013 & 2014
5.1.4 SPAIN
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014
Breakdown of Attitudes to Mobile Payments, in % of Consumers, 2014
GLOBAL ONLINE PAYMENT METHODS: FIRTS HALF 2015
TABLE OF CONTENTS (3 OF 6)
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EUROPE (cont.)
5.1.5 ITALY
Breakdown of B2C E-Commerce Sales, by Payment Methods, in %, 2012 - 2015f
Breakdown of Digital Payments, by Electronic Payment with Credit Card, Online and Mobile, in %, 2013 &
2014
5.1.6 NETHERLANDS
Breakdown of Online Purchases by Payment Method, in %, 2014
5.1.7 SWEDEN
Breakdown of Preferred Payment Methods in Online Shopping, in % of Online Shoppers, 2013 & Q4 2014
5.2 EASTERN EUROPE
5.2.1 RUSSIA
Online and Mobile Payment Trends and News about Players, H1 2015
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2013 & 2014
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2011 - 2014
Share of NFC-Enabled Smartphones of Total Smartphones Sold, by Share of Units Sold and Share of
Revenues, in %, 2012 - 2014 and Breakdown of Revenues from NFC Smartphone Sales by Brands, in %,
2014
5.2.2 TURKEY
Number and Value of Domestic E-Commerce Transactions with Cards, in millions and in TRY million, Q1
2012 - Q1 2015
Number and Value of Cross-Border E-Commerce Transactions with Cards, in millions and in TRY million,
Q1 2012 - Q1 2015
5.2.3 POLAND
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014
Payment Methods Used When Paying via Mobile Phone, in % of Individuals Who Paid with Mobile Phone,
October 2014
5.2.4 CZECH REPUBLIC
Payment Methods Used in Online Shopping, in % of Online Shoppers, Q2 2014
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GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2015
TABLE OF CONTENTS (4 OF 6)
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LATIN AMERICA
6.1 LATIN AMERICA (REGIONAL)
Online Shopper Penetration on Banked and Unbanked Population with Internet Access, in %, by Selected
Countries, 2013 & 2014
Payment Methods Most Used in Online Shopping, by Selected Countries and Total, in % of Online
Shoppers, 2014
Motivation to Choose a Particular Payment Method in for Using in Online Shopping the Most, in % of
Online Shoppers Using This Method, 2014
Share of Favorable Conversations about Mobile Payments in Social Media, by All Conversations and
Conversations about Safety and Security, in %, 2013 & 2014
6.2 BRAZIL
Online and Mobile Payment Trends and News about Players, H1 2015
Breakdown of the Last Online Purchase by Payment Methods, in % of Online Shoppers, December 2014
Payment Methods Most Used in Online Shopping, in % of Online Shoppers, 2014
Current and Intended Use of Mobile Payment Services, in % of Mobile Phone Users, 2013
6.3 MEXICO
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014
Number of Online Payment Users, in millions and in % Year-on-Year Change, 2010 – 2014
Types of Products and Services Paid for Online, in % of Online Payment Users, 2010 - 2014
Breakdown of Online Payment Methods Used in Online Shopping, by Payment Method and Device Used,
in % of Online Shoppers, Q1 2015
Breakdown of Offline Payment Methods Used in Online Shopping, by Payment Method and Device Used,
in % of Online Shoppers, Q1 2015
Payment Methods Offered by Online Retailers, in % of Online Retailers, Q1 2015
Available Security and Control Features on Online Retail Websites, in % of Online Retailers, Q1 2015
6.4 ARGENTINA
Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2013 & 2014
Current and Intended Use of Mobile Payment Services, in % of Mobile Phone Users, 2013
6.5 COLOMBIA
Payment Methods Most Used in Online Shopping, in % of Online Shoppers, 2014
6.6 CHILE
Payment Methods Most Used in Online Shopping, in % of Online Shoppers, 2014
GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2015
TABLE OF CONTENTS (5 OF 6)
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MIDDLE EAST & AFRICA
7.1 SAUDI ARABIA
Share of Online Shoppers Paying with Credit Card for E-Commerce Purchases, in %, 2014e
7.2 SOUTH AFRICA
Share of Internet Users Not Shopping Online Due to Lack of Trust to Online Payment, in % of
Respondents, 2014
Share of Payments for Online Purchases Made via Mobile Phone, in %, 2014
Current and Intended Use of Mobile Payment Services, in % of Mobile Phone Users, 2013
7.3 NIGERIA
Mobile Payment Statistics, incl. Number of Transactions, in thousands, Value of Transactions, in NGN
million, H2 2012 - H2 2014
7.4 OMAN
Share of Online Shoppers Paying with Credit Card for E-Commerce Purchases, in %, 2014e
7.5 MOROCCO
Value and Number of B2C E-Commerce Transactions Made with Bank Cards Issued in Morocco, in MAD
million and in millions, 2011 - 2014
Share of Mobile Phone Users who Made a Purchase or Payment via Mobile Phone, in %, and Type of
Purchase or Payment Made via Mobile Phone, in %, November 2014
Breakdown of Payment Methods Used to Pay for a Purchase via Mobile, % of Mobile Phone Owners who
Made a Purchase or Payment via Mobile Phone, November 2014
7.6 KENYA
Current and Intended Use of Mobile Payment Services, in % of Mobile Phone Users, 2013
Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion,
Number of Customers, in millions, and Number of Agents, in thousands, 2008 - 2014
GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2015
TABLE OF CONTENTS (6 OF 6)
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GENERAL METHODOLOGY OF OUR MARKET REPORTS
Our reports are compiled based on secondary market
research. Secondary research is information gathered from
previously published sources. Our reports are solely based on
information and data acquired from national and international
statistical offices, industry and trade associations, business
reports, business and company databases, journals, company
registries, news portals and many other reliable sources. By using
various sources we ensure maximum objectivity for all obtained
data. As a result, companies gain a precise and unbiased
impression of the market situation.
Cross referencing of data is conducted in order to
ensure validity and reliability.
The source of information and its release date are
provided on every chart. It is possible that the information
contained in one chart is derived from several sources. If this is
the case, all sources are mentioned on the chart.
Our reports include text charts, pie charts, bar charts,
rankings, line graphs and tables. Every chart contains an Action
Title, which summarizes the main idea/finding of the chart and a
Sub Title, which provides necessary information about the
country, the topic, units or measures of currency, and the
applicable time period(s) to which the data refers. With respect to
rankings, it is possible that the summation of all categories
amounts to more than 100%. In this case, multiple answers were
possible, which is noted at the bottom of the chart.
Reports are comprised of the following elements, in the
following order: Cover page, preface, legal notice, methodology,
definitions, table of contents, management summary
(summarizing main information contained in each section of
report) and report content (divided into sections and chapters).
When available, we also include forecasts in our report content.
These forecasts are not our own; they are published by reliable
sources. Within Global and Regional reports, we include all major
developed and emerging markets, ranked in order of importance
by using evaluative criteria such as sales figures.
If available, additional information about the data
collection, for example the time of survey and number of people
surveyed, is provided in the form of a note. In some cases, the
note (also) contains additional information needed to fully
understand the contents of the respective data.
When providing information about amounts of money,
local currencies are most often used. When referencing currency
values in the Action Title, the EUR values are also provided in
brackets. The conversions are always made using the average
currency exchange rate for the respective time period. Should the
currency figure be in the future, the average exchange rate of the
past 12 months is used.
The reports include mainly data from the last 12 months
prior to the date of report publication. Exact publication dates are
mentioned in every chart.
METHODOLOGY OF OUR GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2015 REPORT
This report covers the global online payment market. It
takes into account a wide definition of online payment, including
payment methods used in E-Commerce and mobile payment,
such as remote and proximity payments.
All major countries are covered, though data availability
varied across the markets.
Countries are grouped by regions, with regions
presented in the descending order of B2C E-Commerce sales.
Within each region, the countries are also ranked by B2C E-
Commerce sales. Besides country and regional data, information
about global development is also included.
Depending on data availability, the following types of
market information are included: the most used payment
methods used by online shoppers, number and volume of online
and mobile payment transactions, information about online and
mobile payment users. Not all the mentioned types of information
are available for each of the covered countries. For the leading
country or countries in each region or sub-region, also online and
mobile payment trends and news about major players, such as
payment providers, banks and retailers are presented.
The report includes data mostly published within the first
six months of the year of publication. The exact date of publication
of the source is stated on each chart. The time period which the
data refers to differs by source.
GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2015
12. 12
UPCOMING RELATED REPORTS
Company Profiles of 10 Leading Online Payment Service Providers 2015 July 2015 € 2,950
Global Online Payment Methods: Full Year 2014 March 2015 € 3,950
Asia-Pacific Online Payment Methods: Full Year 2014 March 2015 € 950
Europe Online Payment Methods: Full Year 2014 March 2015 € 1,950
North America Online Payment Methods: Full Year 2014 March 2015 € 950
Latin America Online Payment Methods: Full Year 2014 March 2015 € 950
Top 8 Global B2C E-Commerce Country Sales Forecasts: 2015 to 2018 July 2015 € 2,950
Global B2C E-Commerce & Online Payment Market 2014 October 2014 € 5,950
Global B2C E-Commerce Market 2014 October 2014 € 4,950
Global M-Commerce 2015: Smartphones & Tablets March 2015 € 1,950
REPORT PUBLICATION
DATE
PRICE*
Europe Online Payment Methods: First Half 2015 August 2015 € 750
Asia-Pacific Online Payment Methods: First Half 2015 August 2015 € 750
Global Mobile Payment Methods: Fist Half 2015 August 2015 € 950
Global Alternative Online Payment Methods: Fist Half 2015 August 2015 € 950
GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2015