12. Consumer value proposition
o Taste
o Quality
o Instant hunger fullfilment
o Green lantis
o Potato crisp
o Mmung beans
Tangible
benefits
Intangibles ???
55. Witnessing
TV
SOCIAL MEDIA
YOUTUBE
FACEBOOK
Travel show
Become inspired
By friends
Awareness
Researching
Review
Online existence
Paid online
media
Own online
media
Explore and consider
Purshasing
Experiencing
vending machine
Moment of sale
Customer
Retention
Sharing
Social media
Social network
Word of mouth
Loyalty
Aspiration Consideration Advocate
Consumer Journey Framework