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LEA Section 3  Enterprise Knowledge management planning  John Chi-Zong Wu [email_address]
Presentation Goals  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
EA & Knowledge management  ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],Enterprise knowledge management planning
[object Object],[object Object],[object Object],[object Object],Knowledge is power
[object Object],[object Object],What is knowledge management?
[object Object],[object Object],[object Object],[object Object],The challenge
David’s Seven Principles of KM   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Explicit and tacit knowledge  Source : Sharing knowledge by David Bartholomew Associate (DBA)
Architecting the enterprise knowledge   ,[object Object],[object Object],[object Object],[object Object],[object Object]
Enterprise Knowledge model   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
“ Enterprise” means “holistic” ,[object Object],[object Object],[object Object],[object Object],[object Object]
Zachman framework for holistic consideration  ,[object Object],[object Object],[object Object],data Information  knowledge Wisdom  When  Where  Who  How  What  why
Explicitly define the enterprise.  ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],The approach framework
The KM approach framework  x x x x Share  x x x x Evaluate  x x x x Evolve  x x x x x Capitalize x x x x x Capture x x x x Identify Technology Jigsaw puzzle  Collaboration  Asking  Archeology Planning
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],knowledge management lifecycle
[object Object],[object Object],[object Object],[object Object],Identification of knowledge needs
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Knowledge Capture
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Knowledge Capitalization
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Knowledge sharing
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Knowledge Evaluation
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Knowledge Evolution
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Knowledge management techniques
[object Object],[object Object],[object Object],[object Object],Exploit existing documentation
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ask for information
Collaboration  ,[object Object],[object Object],[object Object],[object Object]
Jigsaw puzzle  ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],Knowledge management technology
KMC technology solution example ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusion  ,[object Object],[object Object],[object Object]
References  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Enterprise knowledge managment planning

  • 1. LEA Section 3 Enterprise Knowledge management planning John Chi-Zong Wu [email_address]
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  • 16. The KM approach framework x x x x Share x x x x Evaluate x x x x Evolve x x x x x Capitalize x x x x x Capture x x x x Identify Technology Jigsaw puzzle Collaboration Asking Archeology Planning
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Hinweis der Redaktion

  1. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]
  2. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]
  3. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]
  4. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]
  5. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]
  6. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]
  7. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]
  8. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]
  9. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]
  10. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]
  11. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]
  12. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]
  13. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]
  14. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]
  15. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]
  16. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]
  17. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]
  18. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]
  19. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]
  20. The key of Enterprise Architecture is to clearly define what is the enterprise from the aspect of why, how, what, who, where and when. In application development, the business concern has been on function break down and business processes. In enterprise architecture, it is not only about the functions and process but also about the enterprise definition of who, where and when. The big picture is the collection of institutional knowledge. In an organization, there are a group of individuals have established very rich institutional knowledge. Most of the knowledge has gone with their departure from the organization . The big picture serve as a tool to collect valuable institutional knowledge. The enterprise architect serve as the facilitator to bring out the hidden treasure. ITCE adopt the concept from the folk story of stone soup. “ System implementations make business and break through process change possible and business managers should partner with IT, not the reverse. But the reality is that when there is not clear business vision driving decisions with an organization, it is often difficult for IT to decline the leadership role in Enterprise Engineering efforts.  As a result, IT is often blamed for the failure to successfully transform an organization through implementation of systems when in fact, it is the lack of strategic business vision and leadership from the outset that led to the failure to achieve desired outcomes. Thus IT managers and organizations should not accept responsibility for driving an organization transformation without understanding the accompany risks and only after failing to recruit the necessary business leadership and vision to lead the effort.” -   Susan Grovant [Grovant, 1998 ]