A GRAND SUCCESS STORY OF THE OPERATION RESUCITATED THROUGH AN ACTION LEARNING PROGRAMME CARRIED OUT BY THE CEO MR.KEN KIAH FACILITATED BY PROF.WINSTON JACOB MBE.THE ENTIRE STAFF WAS TRAINED IN THE NEW TRENDS OF MANAGEMENT.THE TURNAROUND FROM ZERO BUDGET TO MILLIONS OF DOLLARS PROFIT IS HIGHLY COMMENDABLE.THIS IS A LIVE CASE SUCCESS STORY TO THE WORLD.
2. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
The Government Printing
History:
The Government Printing Office was
established in 1888 and operate by a
number of legislative statements:
Printing of Law Act;
Evidence Act;
Interpretation Act;
Public Finance Management Act;
National Constitution;
3. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Government Printing Office
Overview:
During the pre-development stages GPO
Played a dominant role in:
Printing of laws;
Printing of educational materials;
Printing of health literature awareness; and
Print media.
4. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Government Printing Office
Achievements:
As a result there were milestones achieved:
Schools established;
Hospitals established;
Roads built;
Airport built;
Law and order established; and
Learned Papua New Guinean;
5. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Government Printing Office
Problems encountered:
Poor management;
Poor accountability;
Inefficient;
Poor quality;
Overstaffed;
Inadequate budget control;
Lack of training;
Lack of maintenance on equipments;
State of disrepair
6. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Government Printing Office
Remedial achievements:
Restructured and reduced staff to 17 from 148;
Rationalized equipment to 10 from 50;
Gained commercialization status;
Set up an accrual accounting system;
Developed a five year corporate plan;
Moved to new office at a new location;
Maximized production;
Established a state of the art print;
Declaring profits;
7. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Government Printing office
Organisational Structure:
The GPO is a peripheral division of
the Department of Prime Minister and
NEC.
8. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
LegislatureLegislature
ExecutiveExecutiveJudiciaryJudiciary
Government
Printing
Office
Government
Printing
Office
It provides share service to the three
executive arms of Government;
Government Printing Office
9. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Sales & Marketing,
Production,
Graphic & Electronic
Publication and
Finance & Administration
Government Printing Office
Employs 17 staffs in 4 sections:
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Responsible for:
customer service;
print consultancy;
subcontracting;
promotions;
advertising;
Government Printing Office
Sales and Marketing:
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Government Printing Office
Production:
Responsible for:
Estimating of jobs;
Planning and scheduling;
Printing;
Binding; and
Dispatching;
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Government Printing Office
Graphic & Electronic Publishing:
Responsible for;
designing;
type-setting;
scanning;
prepress;
subscription; and
digital printing.
13. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Responsible for:
Procurement;
Stock control;
Accounts payable;
Accounts receivable;
Planning and budgeting;
Staff development;
Payroll management.
Government Printing Office
Finance & Administration:
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Government Printing Office
Our Customers:
Executive Government;
Government Departments;
Statutory Organizations;
Constitutional Offices;
Provincial Governments;
15. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Government Printing Office
Estimating:
We apply cost recovery method based
on the following critical success factors:
Total number of hours;
Total number of days;
Cost of direct labour;
Direct factory overheads;
Cost of materials;
Cost of consumable.
16. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Government Printing Office
Equipments:
Graphics & Electronic Publishing
Consist of:
1 x Mac
6 x PC’s
1 x High speed
scanner
17. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
2 x color copiers
1 x High proof copier
3 x cannon copiers
1 x Poly setter (ctp)
2 x set of Fast bind
equipments
Government Printing Office
18. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Printing Equipments
in Press Section:
Consist of:
1 x print master 52
1 x Print master 74
1 x GTO 52
1 x platen
1 x Guillotine trimmer
1 x Stahl folder
1 x Euro binder
1 x Stitcher
1 x Drill
19. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
These equipments are
complimented by skilled trades’
personnel with commitment to
do whatever it takes to achieve
the result required by
customers.
Government Printing Office
20. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Financial
Performance:
Sales, Pymts & Profit
-1
0
1
2
3
4
5
6
99 2000 1 2 3 4 5
Year
Kina(million)
Sales
Payments
Net Profit
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Government Printing Office
Impact on staff
Process & impact of commercialisation
0
20
40
60
80
100
120
140
160
94 95 96 97 98 99 2000 1 2 3 4 5
year
staff
staff
22. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Government Printing Office
Government Grant against
GPO Productivity:
-
1,000,000.00
2,000,000.00
3,000,000.00
4,000,000.00
5,000,000.00
6,000,000.00
94 95 96 97 98 99 2000 1 2 3 4 5
Grant
Revenue
year
Kina
Government Grant vs Revenue turnover
Grant
Revenue
23. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Government Printing Office
About us:
Established record of:
trust;
Security;
Confidentiality;
knowledge of government processes and
value by bringing distinct advantages.
24. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Government Printing Office
Vision:
“The Government Printing
is a modern state of the art utilizing latest
technology in aiding Democracy in
Papua New Guinea”.
25. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Government Printing Office
Mission:
“To deliver products and services to the
legislative arm of government, the executive
arm of government, the judiciary arm of
government and the people of Papua new
Guinea, with speed, quality and cost
favourable to all”.
26. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Government Printing Office
Objectives:
To maintain continuity in the flow of services
and products;
To demonstrate capability and competencies
for sustainability and service;
To be accountable and responsible to all
stakeholders;
To serve democracy at all times.
27. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Government Printing Office
Values:
People - our employees are
important and so we
treat them properly;
Customers - we depend on our customers
and they depend on us;
Professionalism - we uphold ethics of
printing and therefore
maintain fresh and
dedicated use and
development of skills.
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Government Printing Office
Values Conti..
Excellence - everything we do well now,
we will do better;
Democracy - we uphold democracy, and
are focused to serve its
course;
Teamwork - the best of us comes as we
operate in teams to achieve
results. We are partners in all
our affairs;
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Government Printing Office
Values Conti…
Profitable enterprise:
– we value innovation, creativity and
profitability as virtual realities that will
elevate us to new heights of prosperity
and sustainability.
30. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Government Printing Office
Our service:
Design and publishing advice, helping
agencies meet government publishing
standards;
Project coordination;
Graphic design and publication layout
Print brokerage;
31. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Government Printing Office
We Produce:
Annual Reports;
Booklets;
Reports
Brochures
Forms-printed and online
Business cards and stationery
Corporate identity design and
makeovers;
32. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Corporatise GPO;
Review our Corporate Plan;
Enhance Marketing drive;
Continue investment on technical
capacity building.
Government Printing Office
Strategic Issues
33. 06/23/14 Compiled by: Mr Ken Kaiah, Government Printer
Website development;
Design and develop an improve
method of disseminating National
Gazettes and legislations by use
of internet;
Prioritise capacity building of staff
skills condusive to print software
and technological environment.
Government Printing Office
Initiatives to be introduced