2. “The ground beneath our feet
is shifting and we’re too busy
arguing to notice.” (Me)
Main Message
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3. Moore’s Law
Diffusion of Innovation Theory
Pause
Expectations Are Changing
Data
Process
Reporting
Apps
Software
Hiring
Work
Q&A / Thank You
Agenda
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4. "Moore's law" is the
observation that, over the
history of computing hardware,
the number of transistors in a
dense integrated circuit has
doubled approximately every
two years. (Wikipedia)
Moore’s Law
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5. Diffusion of Innovation (DOI) Theory, developed by E.M.
Rogers in 1962, is one of the oldest social science
theories. It originated in communication to explain how,
over time, an idea or product gains momentum and
diffuses (or spreads) through a specific population or
social system. (Wikipedia)
Diffusion of Innovation Theory
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6. Given the past 2 slides…
Where is HR?
Where are our external peers?
Where are our internal peers?
Pause
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8. Old Expectation
Disparate was okay.
New Expectation
HR data has to be connected to everything in HR.
HR data has to be connected to other silos, finance, sales,
customer data, etc.
HR data has to interact with 3rd party data.
Read that as outside the organization.
Pro Tip
Hire a data nerd. Quickly.
Data
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9. Process
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Old Expectation
Rigid. Once built, rarely go back and re-think.
New Expectation
Agile, flexible and always looking for refinement.
“If we weren’t already doing it this way, how would we do it”
should be asked quarterly of all HR processes.
Process eats software for breakfast.
Pro Tip
Work with vendors to stress test your processes.
10. Reporting
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Old Expectation
Took time, money and energy to create average reports.
New Expectation
Should be at your… as well as others in your organization’s
fingertips.
Running reports shouldn’t be hard.
Drawing conclusions shouldn’t be hard.
Pro Tip
Pulse survey the rest of the C-Suite to make sure your reporting
meets their (changing) expectations.
11. Apps
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Old Expectation
That you could control the tech your employees used.
New Expectation
Rogue adoption is happening and you can’t do anything about it.
See Yammer
See Slack
Pro Tip
Don’t be defensive. Be curious. Find out what’s working and what
isn’t.
12. Software
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Old Expectation
A place to put stuff. Barely.
New Expectation
The database has to… has to tell me something I didn’t know.
Predictive? Well, at the very least, not another dumb database.
Pro Tip
When purchasing, talk with folks like you before you buy. You
can’t afford a miss.
13. Hiring
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Old Expectation
Hire HR people like you. Similar skills, pedigree, training,
trajectory, etc.
New Expectation
Hire different than you… like way different.
Background in statistics
Can code
Excellent math skills
Isn’t afraid of Excel
It’s okay if they don’t know HR. Really.
Pro Tip
Have them show you how, have them train internally.
14. Work
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Old Expectation
FTE / PTE world
New Expectation
How do you access the best talent at the right time?
Think JIT for talent
Freelance
Offsite
Offshore
Pro Tip
If interacting with this type of talent makes you nervous, chances
are, you’re on the right path.