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Building Brands That Last
A guide to better brand management
March 21, 2019
A Brand is not a product or a
promise or a feeling. It’s the sum of
all the experiences you have with
a company.”
Amir Kassaei, former CCO at DDB Worldwide
“
1
2
3
How to build a comprehensive brand
strategy
How consistent brand asset management
positively impacts your organization
Tools for building your brand strategy
What we’ll talk about today
Situation
Omnichannel
Personalized
Delivering a consistent brand
experience is increasingly complex
in today’s marketplace
Localized
Connected
Impact
Communicating with your
customers consistently across all
channels, the way they want to be
reached
Brand marketers have no choice
other than to increase efficiency
and effectiveness, just to keep up
Resolution
Intake
Supply
CreationMeasure
$
Simplifying and streamlining the
never-ending cycle of work, from
intake to creating and supplying
new content, then measuring how
the work helps drive bottom-line
improvements
Resolution
Simplifying and streamlining the
never-ending cycle of work, from
intake to creating and supplying
new content, then measuring how
the work helps drive bottom-line
improvements
It’s not just for big brands.
Small creative team implemented digital asset
management (DAM) to achieve consistent
branding across 116 locations
Deliver a consistent brand
Consistency doesn’t mean your brand
always looks the same. It means your
brand always feels familiar.”
Joanna Lord, former VP of Growth Marketing at MOZ
“
Consistency
Customer
loyalty
Brand
recognition
Consistency delivers
bottom-line results
Iterated differently, but
always feels familiar
Key components of
brand strategy
Brand
Strategy
Research
Business objectives
Stakeholder analysis
Market analysis
Competitive analysis
Message
Brand promise
Positioning
Naming
Tone
Design
Logo + tagline
Color
Typography
Graphics
Guidelines
Touchpoints
Digital
Print
Environment
Signage
Ads
Assets
Manage brand assets
Launch brand identity
Share brand identity
An easy way to make sure
your brand looks like it’s
coming from the same
place - is to make sure
your brand assets come
from the same place
A DAM solution is a
must-have tool to support
your brand strategy
Defining your brand
Delivering your brand
An engine to automate brand
segmentation and execution
Branded house House of brands
Branded house
vs. house of brands -
most organizations
follow one of these
structures
An engine to automate brand
segmentation and execution
Segment once,
execute everywhere
Use metadata,
categories,
collections, portals,
and more to execute
tailored brand
communications
everywhere, easier
and faster
DAM
What other ways does DAM power
brand strategy and brand consistency?
A central gateway to
on-brand assets
Top Portals
A look at Widen’s
own DAM site
A central gateway to
on-brand assets
Top Portals
Spotlight searches -
or linked shortcuts -
deliver assets that
people search for
most, like logos and
proprietary photos
A central gateway to
on-brand assets
Top Portals
Also highlight brand
guidelines and
templates to drive
consistency
Top Portals
A central gateway to
on-brand assets
Brand assets can be
organized into
Collections ...
Top Portals
A central gateway to
on-brand assets
… or Categories,
depending on how people
like to search
Personalize the
experience for users to
make it easier for them to
maintain brand consistency
A rallying point for teams
to understand your brand
Create alignment
around your mission
as central to your
brand strategy
Colors
Fonts
Positioning
Messaging
Values
Logo/Tagline
CREATE MANAGE
Automated
creative
workflow
Adobe
Creative
Cloud
Project
management
Brand
asset
management
Digitized
brand
guidelines
A mechanism to digitize
and share brand guidelines
A mechanism to digitize
and share brand guidelines
Brand portals can
share value
messaging, logos,
colors, fonts, photos,
icons, grids, swag,
and more
A mechanism to digitize
and share brand guidelines
Logos
It functions like a
mini-website and
personalizes the
experience for
different audiences -
employees, partners,
freelancers, media,
and agencies
A mechanism to digitize
and share brand guidelines
Make guidelines
accessible in an
easy-to-use digital
format, so people
can instantly
download approved
assets for consistent
branding
The business value of your brand
Strong, consistent brands increase sales by 40%
Weak brands lower sales by 33%
Cheat-sheet for delivering a
consistent brand
❏ Spotlight search or
collection
❏ Branded collection
share page
❏ Site name ❏ Vanity URL ❏ Logo and
favicon
❏ Brand Portals❏ Login page image ❏ HTML
system message
❏ Brand guidelines
system message
❏ Workflow for
brand approval
❏ Templates to
localize your brand
12 ways to attain brand consistency
with the Widen Collective
❏ Insights dashboard
of top brand assets
Housing brand strategy components in a
centralized DAM make it easier for people to
execute and maintain your brand
Bringing it
all together
What events are triggers
for the magic duo of brand
strategy and DAM?
Events that are triggers for brand and DAM
Rebrand or brand refresh
Website redesign
Merger or acquisition
Rebrand or
brand refresh
Website redesign Merger
or acquisition
Designing a new identity and
pushing assets to people who
need them to create
Launching a new identity to
the market
Updating the look and feel of
your brand across channels
Getting assets without
leaving your CMS platform
Using embed codes to
automatically update assets
wherever they live online
Centralizing assets and
communications during the
change process
Segmenting assets by brand
for easy access by teams
who need them
Events that are triggers for brand and DAM
Guiding your brand upstream from DAM
Brand strategy workshops
3. Brand and DAM2. Brand Architecture1. Brand Positioning
3. Brand management + DAM
Elevate the purpose of your digital
asset management investment
by aligning it with your systems,
processes, and people.
GOAL:
Explore ways to extend your
brand through DAM and begin to
stage your DAM rollout with other
branding initiatives.
2. Brand Architecture
Understand the value difference and
brand characteristics for your sub-
brands and corporate brand.
GOAL:
Map your brand architecture – how
your sub-brands relate to each other
and ladder up to your corporate
brand – and agree upon being a
house of brands or a branded house.
1. Brand Positioning
Focuses on your brand messaging,
visuals, and positioning to uncover
gaps and hone your unique value.
GOAL:
Get everyone on the same page
about your key differentiators, how
and why you stand out from the
competition, and evaluate if your
brand is being communicated
clearly and consistently.
Widen brand strategy workshops
Guiding your brand while using DAM
Design Services for tools
that have the most brand
impact on your users
3. Templates2. Login page/Dashboard1. Brand Portals
3. Templates
Update the images in your existing
Template, design a new Template
with new images based on your
current brand, or create your visual
brand expression from scratch plus
a new Template and images in the
new look and feel.
2. Login page/Dashboard
Update the layout and graphics for
your existing Login page and
Dashboard, design a new Login page
and Dashboard based on your current
brand, or create your visual brand
expression from scratch plus a Login
page and Dashboard in the new look
and feel.
1. Brand Portals
Update your existing Brand
Portal, design a new Brand Portal
based on your current brand, or
create your visual brand
expression from scratch plus a
new Brand Portal.
Widen design services
GOAL: Get the design help you need to localize your
brand, share it consistently, and drive user adoption
How do you know if you need
help defining, delivering,
and/or managing your brand?
Brand health quiz
Rate the following statements
on a scale of 1 to 5, with 1
being the lowest and 5 being
the highest
You know who your brand targets
Your brand messaging resonates
with your target audience
Your brand shows what you offer
and why that’s important
Your brand reflects the values that
your organization holds dear
Your present your brand consistently
across all touchpoints
Total:
20-25 points
Your brand is in
great health
(Keep up the good work)
15-20 points
You brand is in
pretty good health
(Work on the areas where
you rank the lowest)
< 15 points
You may need to
rescussistate your brand
(There’s hope. We can help!)
)
Brand health quiz
What your total score means
A brand is the emotional aftertaste from
an interaction with your organization.”
Ann Handley, Head of content at Marketing Profs
“
New products and services
Focus on what you do best, leave
the branding automation to us
Strategic Consulting
Brand Strategy
Brand Management
Software Consulting
Managed Services
Design Services
Content Production
Workflow Automation
Questions?
Contact:
marketing@widen.com
www.widen.com

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Building Brands That Last: A guide to better brand management

  • 1. Building Brands That Last A guide to better brand management March 21, 2019
  • 2. A Brand is not a product or a promise or a feeling. It’s the sum of all the experiences you have with a company.” Amir Kassaei, former CCO at DDB Worldwide “
  • 3. 1 2 3 How to build a comprehensive brand strategy How consistent brand asset management positively impacts your organization Tools for building your brand strategy What we’ll talk about today
  • 4. Situation Omnichannel Personalized Delivering a consistent brand experience is increasingly complex in today’s marketplace Localized Connected
  • 5. Impact Communicating with your customers consistently across all channels, the way they want to be reached Brand marketers have no choice other than to increase efficiency and effectiveness, just to keep up
  • 6. Resolution Intake Supply CreationMeasure $ Simplifying and streamlining the never-ending cycle of work, from intake to creating and supplying new content, then measuring how the work helps drive bottom-line improvements
  • 7. Resolution Simplifying and streamlining the never-ending cycle of work, from intake to creating and supplying new content, then measuring how the work helps drive bottom-line improvements It’s not just for big brands.
  • 8.
  • 9. Small creative team implemented digital asset management (DAM) to achieve consistent branding across 116 locations
  • 11. Consistency doesn’t mean your brand always looks the same. It means your brand always feels familiar.” Joanna Lord, former VP of Growth Marketing at MOZ “
  • 14. Key components of brand strategy Brand Strategy Research Business objectives Stakeholder analysis Market analysis Competitive analysis Message Brand promise Positioning Naming Tone Design Logo + tagline Color Typography Graphics Guidelines Touchpoints Digital Print Environment Signage Ads Assets Manage brand assets Launch brand identity Share brand identity An easy way to make sure your brand looks like it’s coming from the same place - is to make sure your brand assets come from the same place A DAM solution is a must-have tool to support your brand strategy Defining your brand Delivering your brand
  • 15. An engine to automate brand segmentation and execution Branded house House of brands Branded house vs. house of brands - most organizations follow one of these structures
  • 16. An engine to automate brand segmentation and execution Segment once, execute everywhere Use metadata, categories, collections, portals, and more to execute tailored brand communications everywhere, easier and faster DAM
  • 17. What other ways does DAM power brand strategy and brand consistency?
  • 18. A central gateway to on-brand assets Top Portals A look at Widen’s own DAM site
  • 19. A central gateway to on-brand assets Top Portals Spotlight searches - or linked shortcuts - deliver assets that people search for most, like logos and proprietary photos
  • 20. A central gateway to on-brand assets Top Portals Also highlight brand guidelines and templates to drive consistency
  • 21. Top Portals A central gateway to on-brand assets Brand assets can be organized into Collections ...
  • 22. Top Portals A central gateway to on-brand assets … or Categories, depending on how people like to search Personalize the experience for users to make it easier for them to maintain brand consistency
  • 23. A rallying point for teams to understand your brand Create alignment around your mission as central to your brand strategy
  • 25. A mechanism to digitize and share brand guidelines Brand portals can share value messaging, logos, colors, fonts, photos, icons, grids, swag, and more
  • 26. A mechanism to digitize and share brand guidelines Logos It functions like a mini-website and personalizes the experience for different audiences - employees, partners, freelancers, media, and agencies
  • 27. A mechanism to digitize and share brand guidelines Make guidelines accessible in an easy-to-use digital format, so people can instantly download approved assets for consistent branding
  • 28. The business value of your brand Strong, consistent brands increase sales by 40% Weak brands lower sales by 33%
  • 29. Cheat-sheet for delivering a consistent brand
  • 30. ❏ Spotlight search or collection ❏ Branded collection share page ❏ Site name ❏ Vanity URL ❏ Logo and favicon ❏ Brand Portals❏ Login page image ❏ HTML system message ❏ Brand guidelines system message ❏ Workflow for brand approval ❏ Templates to localize your brand 12 ways to attain brand consistency with the Widen Collective ❏ Insights dashboard of top brand assets Housing brand strategy components in a centralized DAM make it easier for people to execute and maintain your brand
  • 32. What events are triggers for the magic duo of brand strategy and DAM?
  • 33. Events that are triggers for brand and DAM Rebrand or brand refresh Website redesign Merger or acquisition
  • 34. Rebrand or brand refresh Website redesign Merger or acquisition Designing a new identity and pushing assets to people who need them to create Launching a new identity to the market Updating the look and feel of your brand across channels Getting assets without leaving your CMS platform Using embed codes to automatically update assets wherever they live online Centralizing assets and communications during the change process Segmenting assets by brand for easy access by teams who need them Events that are triggers for brand and DAM
  • 35. Guiding your brand upstream from DAM Brand strategy workshops 3. Brand and DAM2. Brand Architecture1. Brand Positioning
  • 36. 3. Brand management + DAM Elevate the purpose of your digital asset management investment by aligning it with your systems, processes, and people. GOAL: Explore ways to extend your brand through DAM and begin to stage your DAM rollout with other branding initiatives. 2. Brand Architecture Understand the value difference and brand characteristics for your sub- brands and corporate brand. GOAL: Map your brand architecture – how your sub-brands relate to each other and ladder up to your corporate brand – and agree upon being a house of brands or a branded house. 1. Brand Positioning Focuses on your brand messaging, visuals, and positioning to uncover gaps and hone your unique value. GOAL: Get everyone on the same page about your key differentiators, how and why you stand out from the competition, and evaluate if your brand is being communicated clearly and consistently. Widen brand strategy workshops
  • 37. Guiding your brand while using DAM Design Services for tools that have the most brand impact on your users 3. Templates2. Login page/Dashboard1. Brand Portals
  • 38. 3. Templates Update the images in your existing Template, design a new Template with new images based on your current brand, or create your visual brand expression from scratch plus a new Template and images in the new look and feel. 2. Login page/Dashboard Update the layout and graphics for your existing Login page and Dashboard, design a new Login page and Dashboard based on your current brand, or create your visual brand expression from scratch plus a Login page and Dashboard in the new look and feel. 1. Brand Portals Update your existing Brand Portal, design a new Brand Portal based on your current brand, or create your visual brand expression from scratch plus a new Brand Portal. Widen design services GOAL: Get the design help you need to localize your brand, share it consistently, and drive user adoption
  • 39. How do you know if you need help defining, delivering, and/or managing your brand?
  • 40. Brand health quiz Rate the following statements on a scale of 1 to 5, with 1 being the lowest and 5 being the highest You know who your brand targets Your brand messaging resonates with your target audience Your brand shows what you offer and why that’s important Your brand reflects the values that your organization holds dear Your present your brand consistently across all touchpoints Total:
  • 41. 20-25 points Your brand is in great health (Keep up the good work) 15-20 points You brand is in pretty good health (Work on the areas where you rank the lowest) < 15 points You may need to rescussistate your brand (There’s hope. We can help!) ) Brand health quiz What your total score means
  • 42. A brand is the emotional aftertaste from an interaction with your organization.” Ann Handley, Head of content at Marketing Profs “
  • 43. New products and services Focus on what you do best, leave the branding automation to us Strategic Consulting Brand Strategy Brand Management Software Consulting Managed Services Design Services Content Production Workflow Automation