Personal Information
Unternehmen/Arbeitsplatz
Canterbury & West Coast, New Zealand, Canterbury New Zealand
Beruf
CRM, Mobile, E-Commerce, Digital Transformation, Solution Architect, Software Executive, Analyst, Speaker
Branche
Technology / Software / Internet
Webseite
www.socialmeetscrm.co.nz
Info
I am an executive, entrepreneur, and consultant with over 20 years proven track record of leadership experience in the software industry, business, and IT consulting. Being an experienced CRM practitioner with a unique combination of development, quality management, and consulting, which effectively translates business needs into technology solutions I bring added value to organisations.
My achievements over the years include, but are not limited to, building the CIBER CRM consulting practice for Australia and New Zealand from scratch and making it a profitable division yearly, leading the development of the Epikonic solution, a mobile-social marketing platform based on a collaboration e...
Tags
social media
mobile marketing
mobile
social crm
crm
customer service
customer experience
customer relationship management
roadmap
methodology
mobile coupon
social mobile collaboration
social coupon
mobile card wallet
loyalty
collaboration
social media optimization
smms
scrm
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Präsentationen
(11)Gefällt mir
(22)The Digital Universe - New Zealand
Roy Morgan Research
•
Vor 11 Jahren
Social Intelligence Drives Social CRM
LaSandra Brill
•
Vor 11 Jahren
CRMIdol 2012 - Coaching: Telling Compelling Social Business Stories
Kelly Craft
•
Vor 11 Jahren
[Report] The Social Media ROI Cookbook, by Susan Etlinger
Altimeter, a Prophet Company
•
Vor 11 Jahren
Go WithThe Customer Flow
Mark Tamis
•
Vor 12 Jahren
R by example: mining Twitter for consumer attitudes towards airlines
Jeffrey Breen
•
Vor 12 Jahren
Tomorrow's Intelligent Store
Cognizant
•
Vor 12 Jahren
What Customer Relationship Management entails in the 21st Century
Sameer Patel
•
Vor 12 Jahren
2012 Edelman Trust Barometer: Global Deck
Edelman
•
Vor 12 Jahren
Social Timing Insights
Argyle Social
•
Vor 12 Jahren
Social CRM
Custemotion Unternehmensberatung UG (haftungsbeschränkt)
•
Vor 12 Jahren
Social media around the world 2011
Steven Van Belleghem
•
Vor 12 Jahren
Social CRM is about the Social Customer, not just Social Media
Mark Tamis
•
Vor 12 Jahren
Above The Funnel: Integrating Social and CRM
Our Social Times
•
Vor 12 Jahren
Fronteer Strategy - Co-creation's 5 Guiding Principles
Fronteer Strategy
•
Vor 12 Jahren
Social CRM
Sageukofficial
•
Vor 12 Jahren
Unlocking Social CRM for your Organisation (Keynote)
Joakim Nilsson
•
Vor 12 Jahren
Putting the Relationship back in Customer Relationship Management
Sameer Patel
•
Vor 12 Jahren
Three reasons you will do social crm
Esteban Kolsky
•
Vor 12 Jahren
The Future of Social CRM
Mark Tamis
•
Vor 12 Jahren
Social CRM: Managing online relationships
Heidi Miller
•
Vor 13 Jahren
Minimum Viable Product
Eric Ries
•
Vor 14 Jahren
Personal Information
Unternehmen/Arbeitsplatz
Canterbury & West Coast, New Zealand, Canterbury New Zealand
Beruf
CRM, Mobile, E-Commerce, Digital Transformation, Solution Architect, Software Executive, Analyst, Speaker
Branche
Technology / Software / Internet
Webseite
www.socialmeetscrm.co.nz
Info
I am an executive, entrepreneur, and consultant with over 20 years proven track record of leadership experience in the software industry, business, and IT consulting. Being an experienced CRM practitioner with a unique combination of development, quality management, and consulting, which effectively translates business needs into technology solutions I bring added value to organisations.
My achievements over the years include, but are not limited to, building the CIBER CRM consulting practice for Australia and New Zealand from scratch and making it a profitable division yearly, leading the development of the Epikonic solution, a mobile-social marketing platform based on a collaboration e...
Tags
social media
mobile marketing
mobile
social crm
crm
customer service
customer experience
customer relationship management
roadmap
methodology
mobile coupon
social mobile collaboration
social coupon
mobile card wallet
loyalty
collaboration
social media optimization
smms
scrm
Mehr anzeigen