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Job search at a dead end?
Building Accessible Online
Recruiting & Hiring Systems
Why accessible eRecruiting tools make sense and the
simple steps that web developers and designers can
take to ensure that job seekers with disabilities are not
excluded from employment opportunities.
Coleman Conference on cognitive disabilities
2016 Conference (Denver, Colorado)
October 6th, 2016
The unemployed must be either lazy or unmotivated… or both!
Surely, in a world where technology makes it so easy to find a
job in a few clicks, one can’t help but wonder why so many
people are still without a job!
Building Accessible Online Recruiting & Hiring Systems 3@dboudreau
Denis Boudreau
User eXperience. Accessibility. Inclusive Design. Gamification. Empathy.
Empowering all users. Geek. Introvert. Pragmatism. Good design = inclusive design.
Deque Systems / Knowbility / W3C
U.S. Bureau of Labor Statistics, June 2015
About 2 in 10 persons with
disabilities were in the labor force
in 2012, compared with about 7 in
10 persons with no disability.
Employment rate of People with disabilities
age 18-64, employed in the United States from 2000 to 2014
24.40%
12.90%
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Reference
https://www.disabilitystatistics.org/reports/cps.cfm?statistic=employment
We have a responsibility to create
applications that are accessible & usable
by the largest number of people possible.
Otherwise, why bother building them in the first place?
Basic Accessibility
For e-recruiting websites
Basic Accessibility issue types
Simple tests to measure accessibility
Keyboard access
Any situation where
people will be unable
to use the keyboard to
perform certain tasks,
or where focus
management will
cause problems.
Images
Any situation where
people will struggle
with accessing
information that is
conveyed through
images that are
informative in nature.
Forms
Any situation where
people will struggle
with understanding
the purpose of form
labels and form
controls, as well as
error messages.
Contrasts
Any situation where
people will have
trouble perceiving
information due to
color combinations
that are insufficiently
contrasted.
Text Resizing
Any situation where
resizing text will
cause page layout to
break and create
issues for people
trying to read
content.
Top job sites
April 2016
Top 5 Most Popular Job Sites
as derived from the eBizMBA
Rank, which is a continually
updated average of each
website's Alexa Global Traffic
Rank, and U.S. Traffic Rank
from both Compete and
Quantcast.
http://www.ebizmba.com/articles/job-websites
Reference
Most popular job sites April 2016
( According to the e-Biz MBA Guide )
www.indeed.com www.monster.com
1
www.glassdoor.com
2
3
www.careerbuilder.com
4
www.simplyhired.com
5
Accessibility findings
Indeed.com Monster.com GlassDoor.com CareerBuilder.com Simplyhired.com
Keyboard Access
Images
Forms
Contrasts
Text Resizing
Prevalent accessibility issues on top job search sites
Findings – Indeed.com
accessibility issues found using AXE and Tenon
60%
Main issues include insufficient color contrasts for text
and links, and labels that are not programmatically
associated with their controls.
KeyboardAccess Images Forms Contrasts Text Resize
Findings – Monster.com
accessibility issues found using AXE and Tenon
0%
Main issues include missing focus indicators on active
elements, insufficient color contrasts for text and links,
images not properly described in text, labels that are
not programmatically associated with their controls,
and text that disappears or gets truncated when
resized.
KeyboardAccess Images Forms Contrasts Text Resize
Findings – GlassDoor.com
accessibility issues found using AXE and Tenon
0%
Main issues include missing focus indicators on active
elements, insufficient color contrasts for text and links,
images not properly described in text, labels that are
not programmatically associated with their controls,
and text that disappears or gets truncated when
resized.
KeyboardAccess Images Forms Contrasts Text Resize
Findings – CareerBuilder.com
accessibility issues found using AXE and Tenon
0%
Main issues include missing focus indicators on active
elements, insufficient color contrasts for text and links,
images not properly described in text, labels that are
not programmatically associated with their controls,
and text that disappears or gets truncated when
resized.
KeyboardAccess Images Forms Contrasts Text Resize
Findings – SimplyHired.com
accessibility issues found using AXE and Tenon
0%
Main issues include missing focus indicators on active
elements, insufficient color contrasts for text and links,
images not properly described in text, labels that are
not programmatically associated with their controls,
and text that disappears or gets truncated when
resized.
KeyboardAccess Images Forms Contrasts Text Resize
Recommendations
Recommendations for Keyboard Access
Some of the top things to keep in mind…
Make sure every object in the page can
be fully interacted with, using only the
keyboard.
1
2
3
Make sure people using the keyboard to
navigate can easily and clearly identify
where the focus is at all times.
Make sure people using the keyboard to
navigate can easily and intuitively move
inside any component, or out of it.
Recommendations for Images
Some of the top things to keep in mind…
Make sure informative images are
described in text, so their content is
conveyed to assistive technologies.
1
2
3
Make sure purely decorative images
are not described in text, so assistive
technologies can safely ignore them.
Make sure informative images are
embedded as foreground images, so
they remain visible in High Contrast.
Recommendations for Forms
Some of the top things to keep in mind…
Make sure every form control is assigned a
visible text label, that is programmatically
associated with the control.
1
2
3
Make sure placeholder text is not used in
lieu of text labels to define the purpose of
form controls.
Make sure error messages are conveyed to
people in a way that is compatible with
assistive technologies.
Recommendations for Contrasts
Some of the top things to keep in mind…
Make sure foreground and background
colors used for text and images of text
present sufficient color contrasts.
1
2
3
Make sure link text used in content is
sufficiently contrasted, when compared
to its surrounding text color.
Make sure colors used remain sufficiently
contrasted in less than optimal lighting
conditions.
Recommendations for Text Resize
Some of the top things to keep in mind…
Make sure text being resized to 200%
of its original size remains completely
legible and readable.
1
2
3
Make sure no content gets truncated or
overlaps with other content as a result of
the text being resized.
Make sure resized text also considers word
wrapping to help people with low vision
read content more efficiently.
Designing for accessibility
Basic considerations to help you get
started with designing for users…
• Who have low vision
• Of screen readers
• Who are deaf or hard of hearing users
• With motor or physical disabilities
• On the autistic spectrum
• With dyslexia
Resource:
https://t.co/7EcvhHsLnV
Designing for dyslexia
Designing for users with dyslexia
• Use images and diagrams to support text
• Left-align text and keep a consistent layout
• Offer materials in alternate formats
• Keep content short, clear and simple
• Allow users to change color schemes
Resource:
https://t.co/7EcvhHsLnV
Designing for autism
Designing for users on the autistic
spectrum
• Use simple colors
• Write in plain English
• Use simple sentences and bullets
• Make button text descriptive
• Build simple and consistent layouts
Resource:
https://t.co/7EcvhHsLnV
Most barriers encountered by job seekers
with disabilities on the web are created by
every one of us, every time we build a new
web component, or fail to make sure
components are accessible.
Building Accessible Online Recruiting & Hiring Systems 27@dboudreau
Thank you.
Accessibility leads to empowerment
facebook.com/boudden ca.linkedin.com/in/dboudreau twitter.com/dboudreau skype.com/denisboudreau
Building Accessible Online Recruiting & Hiring Systems 28@dboudreau
Questions & comments
Stay in touch!
denis.boudreau@deque.com
+1 (514) 730-9168
@dboudreau
Building Accessible Online Recruiting & Hiring Systems 29@dboudreau
Resources &
references
U.S. Bureau of Labor Statistics
Employment status of the civilian population by sex, age, and disability…
http://www.bls.gov/news.release/empsit.t06.htm
Disability Statistics - Cornel University
U.S. disability statistics in 3 easy steps – Employment Rates
https://www.disabilitystatistics.org/reports/acs.cfm?statistic=2
Disability Statistics - Cornel University
U.S. disability statistics in 3 easy steps – Employment
https://www.disabilitystatistics.org/reports/cps.cfm?statistic=employment
UNITED STATES DEPARTMENT OF LABOR
Office of Disability Employment Policy (ODEP)
http://www.dol.gov/odep/
American Psychological Association
Disability & Socioeconomic Status
http://www.apa.org/pi/ses/resources/publications/factsheet-disability.aspx
U.S. Bureau of Labor Statistics
Persons with a Disability: Labor Force Characteristics Summary
http://www.bls.gov/news.release/disabl.nr0.htm
Building Accessible Online Recruiting & Hiring Systems 30@dboudreau
Building Accessible Online Recruiting & Hiring Systems 31@dboudreau
http://a11yMTL.org/

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Job search at a dead end? Building Accessible Online Recruiting & Hiring Systems - Coleman Institute conference on cognitive disabillities, 2016 (dboudreau)

  • 1. Job search at a dead end? Building Accessible Online Recruiting & Hiring Systems Why accessible eRecruiting tools make sense and the simple steps that web developers and designers can take to ensure that job seekers with disabilities are not excluded from employment opportunities. Coleman Conference on cognitive disabilities 2016 Conference (Denver, Colorado) October 6th, 2016
  • 2. The unemployed must be either lazy or unmotivated… or both! Surely, in a world where technology makes it so easy to find a job in a few clicks, one can’t help but wonder why so many people are still without a job!
  • 3. Building Accessible Online Recruiting & Hiring Systems 3@dboudreau Denis Boudreau User eXperience. Accessibility. Inclusive Design. Gamification. Empathy. Empowering all users. Geek. Introvert. Pragmatism. Good design = inclusive design. Deque Systems / Knowbility / W3C
  • 4. U.S. Bureau of Labor Statistics, June 2015 About 2 in 10 persons with disabilities were in the labor force in 2012, compared with about 7 in 10 persons with no disability.
  • 5. Employment rate of People with disabilities age 18-64, employed in the United States from 2000 to 2014 24.40% 12.90% 0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Reference https://www.disabilitystatistics.org/reports/cps.cfm?statistic=employment
  • 6. We have a responsibility to create applications that are accessible & usable by the largest number of people possible. Otherwise, why bother building them in the first place?
  • 8. Basic Accessibility issue types Simple tests to measure accessibility Keyboard access Any situation where people will be unable to use the keyboard to perform certain tasks, or where focus management will cause problems. Images Any situation where people will struggle with accessing information that is conveyed through images that are informative in nature. Forms Any situation where people will struggle with understanding the purpose of form labels and form controls, as well as error messages. Contrasts Any situation where people will have trouble perceiving information due to color combinations that are insufficiently contrasted. Text Resizing Any situation where resizing text will cause page layout to break and create issues for people trying to read content.
  • 9. Top job sites April 2016 Top 5 Most Popular Job Sites as derived from the eBizMBA Rank, which is a continually updated average of each website's Alexa Global Traffic Rank, and U.S. Traffic Rank from both Compete and Quantcast. http://www.ebizmba.com/articles/job-websites Reference
  • 10. Most popular job sites April 2016 ( According to the e-Biz MBA Guide ) www.indeed.com www.monster.com 1 www.glassdoor.com 2 3 www.careerbuilder.com 4 www.simplyhired.com 5
  • 11. Accessibility findings Indeed.com Monster.com GlassDoor.com CareerBuilder.com Simplyhired.com Keyboard Access Images Forms Contrasts Text Resizing Prevalent accessibility issues on top job search sites
  • 12. Findings – Indeed.com accessibility issues found using AXE and Tenon 60% Main issues include insufficient color contrasts for text and links, and labels that are not programmatically associated with their controls. KeyboardAccess Images Forms Contrasts Text Resize
  • 13. Findings – Monster.com accessibility issues found using AXE and Tenon 0% Main issues include missing focus indicators on active elements, insufficient color contrasts for text and links, images not properly described in text, labels that are not programmatically associated with their controls, and text that disappears or gets truncated when resized. KeyboardAccess Images Forms Contrasts Text Resize
  • 14. Findings – GlassDoor.com accessibility issues found using AXE and Tenon 0% Main issues include missing focus indicators on active elements, insufficient color contrasts for text and links, images not properly described in text, labels that are not programmatically associated with their controls, and text that disappears or gets truncated when resized. KeyboardAccess Images Forms Contrasts Text Resize
  • 15. Findings – CareerBuilder.com accessibility issues found using AXE and Tenon 0% Main issues include missing focus indicators on active elements, insufficient color contrasts for text and links, images not properly described in text, labels that are not programmatically associated with their controls, and text that disappears or gets truncated when resized. KeyboardAccess Images Forms Contrasts Text Resize
  • 16. Findings – SimplyHired.com accessibility issues found using AXE and Tenon 0% Main issues include missing focus indicators on active elements, insufficient color contrasts for text and links, images not properly described in text, labels that are not programmatically associated with their controls, and text that disappears or gets truncated when resized. KeyboardAccess Images Forms Contrasts Text Resize
  • 18. Recommendations for Keyboard Access Some of the top things to keep in mind… Make sure every object in the page can be fully interacted with, using only the keyboard. 1 2 3 Make sure people using the keyboard to navigate can easily and clearly identify where the focus is at all times. Make sure people using the keyboard to navigate can easily and intuitively move inside any component, or out of it.
  • 19. Recommendations for Images Some of the top things to keep in mind… Make sure informative images are described in text, so their content is conveyed to assistive technologies. 1 2 3 Make sure purely decorative images are not described in text, so assistive technologies can safely ignore them. Make sure informative images are embedded as foreground images, so they remain visible in High Contrast.
  • 20. Recommendations for Forms Some of the top things to keep in mind… Make sure every form control is assigned a visible text label, that is programmatically associated with the control. 1 2 3 Make sure placeholder text is not used in lieu of text labels to define the purpose of form controls. Make sure error messages are conveyed to people in a way that is compatible with assistive technologies.
  • 21. Recommendations for Contrasts Some of the top things to keep in mind… Make sure foreground and background colors used for text and images of text present sufficient color contrasts. 1 2 3 Make sure link text used in content is sufficiently contrasted, when compared to its surrounding text color. Make sure colors used remain sufficiently contrasted in less than optimal lighting conditions.
  • 22. Recommendations for Text Resize Some of the top things to keep in mind… Make sure text being resized to 200% of its original size remains completely legible and readable. 1 2 3 Make sure no content gets truncated or overlaps with other content as a result of the text being resized. Make sure resized text also considers word wrapping to help people with low vision read content more efficiently.
  • 23. Designing for accessibility Basic considerations to help you get started with designing for users… • Who have low vision • Of screen readers • Who are deaf or hard of hearing users • With motor or physical disabilities • On the autistic spectrum • With dyslexia Resource: https://t.co/7EcvhHsLnV
  • 24. Designing for dyslexia Designing for users with dyslexia • Use images and diagrams to support text • Left-align text and keep a consistent layout • Offer materials in alternate formats • Keep content short, clear and simple • Allow users to change color schemes Resource: https://t.co/7EcvhHsLnV
  • 25. Designing for autism Designing for users on the autistic spectrum • Use simple colors • Write in plain English • Use simple sentences and bullets • Make button text descriptive • Build simple and consistent layouts Resource: https://t.co/7EcvhHsLnV
  • 26. Most barriers encountered by job seekers with disabilities on the web are created by every one of us, every time we build a new web component, or fail to make sure components are accessible.
  • 27. Building Accessible Online Recruiting & Hiring Systems 27@dboudreau Thank you. Accessibility leads to empowerment facebook.com/boudden ca.linkedin.com/in/dboudreau twitter.com/dboudreau skype.com/denisboudreau
  • 28. Building Accessible Online Recruiting & Hiring Systems 28@dboudreau Questions & comments Stay in touch! denis.boudreau@deque.com +1 (514) 730-9168 @dboudreau
  • 29. Building Accessible Online Recruiting & Hiring Systems 29@dboudreau Resources & references U.S. Bureau of Labor Statistics Employment status of the civilian population by sex, age, and disability… http://www.bls.gov/news.release/empsit.t06.htm Disability Statistics - Cornel University U.S. disability statistics in 3 easy steps – Employment Rates https://www.disabilitystatistics.org/reports/acs.cfm?statistic=2 Disability Statistics - Cornel University U.S. disability statistics in 3 easy steps – Employment https://www.disabilitystatistics.org/reports/cps.cfm?statistic=employment UNITED STATES DEPARTMENT OF LABOR Office of Disability Employment Policy (ODEP) http://www.dol.gov/odep/ American Psychological Association Disability & Socioeconomic Status http://www.apa.org/pi/ses/resources/publications/factsheet-disability.aspx U.S. Bureau of Labor Statistics Persons with a Disability: Labor Force Characteristics Summary http://www.bls.gov/news.release/disabl.nr0.htm
  • 30. Building Accessible Online Recruiting & Hiring Systems 30@dboudreau
  • 31. Building Accessible Online Recruiting & Hiring Systems 31@dboudreau http://a11yMTL.org/