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Bridging the Space
Between the Message,
Metrics and the Masses
Stronger Results with Integrated Strategies
• Founder, Wax Marketing
• Background in marketing,
communications & IT
• Instructor, WVU Reed
College of Media
• PRSA Trainer, IMC
@waxmarketing
@waxgirl333
• Gain more influence.
• Grow the role of communications in your
organization
• Further your own personal career goals.
• Become an integrated marketer.
You have to PROVE you can contribute
to the bottom line.
If you want a seat
at the table…
5
POINTS OF INTEGRATION
• Areas of intersection between channels
• Measurements of synergy
• Use common tools across different media
6
POINT OF INTEGRATION
The backbone of integration is alignment.
•Message
•Method
•Measurement
Align the message first.
9
CORE Strategy STATEMENT
Pragmatic statement from which campaign messages
must be derived and aligned.
- Sales
- Digital Marketers
- Communications
Point of IntegrationPOINT OF INTEGRATION
Vail Place provides services,
housing and skill-building to
reduce isolation and improve the
quality of lives of adults with
serious and persistent mental
illness.
PERSONA
a semi-fictitious representative of your
ideal customer.
the digital marketers best friend
POINT OF INTEGRATION
Align the method next.
Align with sales.
15
demand gen
▫ Think leads, not impressions
▫ Incorporate calls to action
▫ Listen to them for key messages
POINT OF INTEGRATION
Align with digital marketing.
17
achieve engagement that
matters
▫ Call to Action
▫ Remarketing
▫ Align Calendars
Point of IntegrationPOINTS OF INTEGRATION
We’re KPI
Krazy
Measurements That DON’T Matter:
• Opens
• Likes
• Impressions
• Rankings
Measurements that DO Matter
• Referral Traffic
• Share of Voice
• Keyword Rank
• PR-driven conversions
• Buying cycle influence
Are you moving people further
and faster through the
customer experience?
@waxmarketing
Bonnie Harris
WaxMarketing.com
waxmarketing@gmail.com
612-801-0912
@waxmarketing
Thank You!

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Bridging the Space Between the Message, the Metrics and the Masses

Hinweis der Redaktion

  1. Some thought leadership, some tips
  2. Integrated marketer Brought in by PRSA to train integrated marketing Online courses IMC and ICC Relationship between WVU and PRSA New Event in Sand Diego this coming
  3. Why do you need to understand integration. Gain more influence AS PR is surging again (owned too cluttered, paid taking a back seat – who’s watching: Integrated marketing…silos disappearing. Remarketing camapigns using PR contacts and the content from banners. In next 10 years massive tool sets How many are working with GA?
  4. Understand these channels and more importantly how these channels work together We’re not talking the same language We’re not using the right measurements Show how communications is increasing sales, traffic, and awareness in a quantifyable way. Because if you set goals, you might not reach them.
  5. Adding linkedin as a linked tactic to emails
  6. Adding linkedin as a linked tactic to emails
  7. Some things might not be a good idea in yoru departmnet Navy federal hates personas Add little bits at a time
  8. We don’t measure the contribution to channels outside of communications unless it’s GA In other words, they’re based on non-integrated measurements Or they’re baselines for things like: - impressions - pickup - weighted score
  9. but what's underneath all of that now?
  10. Do you have a journey map? Do you know the customer experience Google Analytics