The document discusses how companies are using intranets, social intranets, and social collaboration platforms. It provides examples of how some companies are using these tools to support change and engagement within their organizations. The document also discusses the benefits these digital tools can provide, such as managing change, engaging employees, adapting to new generations, and measuring success through more efficient information sharing and expertise retention.
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Digital tools for change and engament workshop
1.
2. Understanding the audience
Who here works for a company that:
• Already has an Intranet, social collaboration or
social intranet?
• Is considering implementing any of the
aforementioned platforms?
3. Say hello…
• How are you currently using the digital channel to
support change and engagement?
• What are the challenges you are face around
leveraging the channel as an business tool
and communications channel?
5. Who’s doing it?
Intranet
Building a more social,
collaborative workspace
through with the share
marketing best practice and
knowledge
6. Who’s doing it?
Social Intranet
Fresh and inviting design
echos the organisation’s
new brand values and
invites staff from the two
merging companies to unite
and collaborate -
Be..interactive.
7. Who’s doing it?
Social collaboration
Real time micro-blogging
and topic searching, all
integrated with email
• 30,000 users
• 800 active groups
• 1,000 messages a day
8. Supporting change and engagement
Uses of Intranet and social tools that support
change and engagement
• Corporate information • Corporate blogging
• Knowledge management • Corporate wikis
• Sharing expertise • Internal community
platforms
• Crowd sourcing
• Idea generation
9. How an intranet can help
• Manage change
• Engage with your workforce
• Adapt to ‘Generation Z’ workforce
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18. How do we measure success?
Likely outcomes of a more social workplace
Before… After…
• Difficulty locating experts • Identification of expertise
• Struggle to find information • More relevant, streamlined
• Expertise and knowledge not information flow
retained • Expertise captured for reuse
• Slow new hire induction • Faster new hire integration
• Hard to organise work • Information organised socially,
• Processes limited in scale ‘in-the-flow
• Closed processes • Processes that scale globally
• Managers with a limited view • More open and participatory
• Managers with a real-time view
20. Some inspiration…
• Communicates
organisational change
• ‘Joins up’ a global
business
• Flexible enough to adapt to
a diverse range of user
requirements
21. Some inspiration…
• ‘One-stop-shop’
• Share information,
knowledge and ideas
• Organises a range of work
tools and applications
• A richer communications
channel
• Better connects the
business